In the midst of a contact lens emergency, I was franticly calling around Norman, Moore and Oklahoma…read moreCity trying to find an eye doctor's office that carries my lens prescription. I am as blind as a bat and the contact prescription is so high that it is not commonly carried by most eye clinics. Oftentimes my lenses need to be special ordered. So if I'm traveling out of town and happen to lose or tear a lens, then lose or tear my backup lens - I typically find myself in big trouble. Fortunately, I called Norman Eye Associates and they saved the day. I explained my situation and the very friendly and helpful receptionist told me that she could check and see if they carried my lenses. It turned out they did. She told me she'd have the lenses waiting for me up front. Coincidentally, their office was within walking distance from where I was staying. I guess I never noticed it because I never needed an eye doctor in Norman before. When I got to the office, they knew it was me right away. I was prepared to pay for the lenses but was told these were samples they had in stock so there would be no charge. I was pretty surprised about that and was very impressed with how helpful and friendly they were with me. It had been almost 3 years since I last had an eye exam so I decided I'd make an appointment and get one since their service had been nothing short of stellar. I'm accustomed to making my eye appointments a few weeks in advance, so I was happy to hear that they could see me, a new patient, as soon as the very next day. The fees for the exam were very reasonable. I believe it came out to cost around $80. I don't have insurance coverage for optical appointments, and I pay out of pocket. Some eye doctors hesitate to take uninsured patients, but this place had no problem with that and got me in much quicker than I expected. The next day I arrived for my appointment and was seen right on time. There was no waiting and the staff was very organized and on point with getting patients in and out. The doctor was warm and personable and he seemed like he genuinely cared about seeing me and addressing all my questions. He suggested two different lenses to try and provided me with samples of both. After a week or so of trying them both I placed an order. My lenses arrived within the week which is much sooner than I usually wait for my contacts to arrive. They called me the day they arrived and pick up went smoothly. I like my new lenses and I can't say enough great things about this eye clinic. It is a top notch place with lovely people and I highly recommend it to anyone in need of contacts or glasses.

Russell Crain is one of the best in his field. He is very good at what he does. Also, the office…read morevibe is very dignified and welcoming.

This was my first time to see Dr. Crain and I can honestly say that I was very impressed with Dr…read more and his entire staff. Everyone very kind and helpful for this 88 y/o. I will consider him my eye Dr. from now on, will definitely recommend him to friends and family. Thank you Dr. Crain .

So I was waiting to receive my glasses but as of today June 2nd I have not received them. I went…read moreand had several tests on my eyes on May 7th. I arrived on time and did not leave until 3 hours later. It felt like I had gone to every room that they have these test didn't take that long to do but the wait time is ridiculous. The care the staff gave me was wonderful and every one was super nice. I am giving this ratin as a would not return because it took so long and I still do not have my glasses almost 4 weeks later. I keep getting excuse after excuse every time I call.

Great care & glasses! My appointment was great from start to finish. This was my 2nd appointment…read morew/DMEI! Great staff & customer service! I went into neuro-opthomology. Dr Stacie Newton

dr Wise is a wonderful surgeon and a wonderful person who is very caring and very knowledgeable.read more

The two goofs at the front desk thought it was funny that I asked a question about my medicare…read moreinsurance coverage. I didn't like being made fun of. I'll never consider seeing this doctor who evidently has no clue that the doctor-patient relationship begins at the front desk.

Love Dr Plant but a 2 hour wait is alittle too much. We only see her for about 10 minutes or less…read moreand she seems to be very well attentive, yet it does feel rushed. A yearly visit so I guess it is what it is!

I can't say enough positive things about Dr. Plant. I have always had problems with my eyes for as…read morelong as I can remember and she is one of the rare doctors who listens and takes appropriate action.

What a joke, that was the best thought I had after leaving from my appointment…read more I'm a firm believer and urge all family & friends to utilize their benefits to the fullest. With the being said, I came here for my annual exam and not one staff member greeted the person infront of me, me or the person behind me. When it was my turn to check in, the staff members continued to communicate amongst themselves, the staff member on the left looked up and said, "Oh, someone will be with you in a moment". Then the woman next to her finished her story and then looked back at me and said "And what can I help you with...". I explained that I was there to check in for an appointment and she quickly looked me up and then said "Yeah.... I see you here but wanted to tell you that your insurance will cover your visit and all but won't cover your hardware (contacts and/or glasses) so wild you like to still be seen today". I quickly questioned why no one explained that when the office staff personally called me the business day before to confirm my appointment and insurance. She explained that she couldn't answer that because she wasn't the one who called me.... Fast forward: I continued with my exam with Dr. Burkhart who was not only amazing and kind but the MA before seeing her was AMAZING and the MA who was in the room with the provider was AMAZING. I explained to them my frustration I had earlier about the insurance issue and they brought in the clinic's manager. The manager explained she had no idea what was going on insurance wise as this was the first she heard about it but would ask. She left and returned with a wild explanation as to why they were not accepting my insurance coverage. I just got off the phone with my insurance who called them to question the entire situation and they admitted they told me false information. Needless to say, this front office staff is a joke.

Hold time to make an appointment was several minutes, clerk was cold and unhelpful - they accept a…read morevariety of insurance providers. They are not very flexible with new patient appointments and I have to wait a month to get in for exam. I hope service gets better once I actually have my exam.

Dr. Biggers possess a blend of qualities that are essential for providing exceptional care:…read morefriendliness, knowledge, experience, kindness, patience, and attentiveness. It's clear that he prioritize the well-being of their patients, making them a valuable asset to his practice. Dr. Ryan Marshall Biggers is a family medicine specialist in Midwest City, Oklahoma with over 22 years of experience. He has offices in Midwest City and Oklahoma City, and is affiliated with Physicians Hospital in Anadarko. Dr. Biggers accepts 47 insurance plans and is accepting new patients. He is also an honorary clinical assistant professor at the University of Oklahoma.

Dr Biggers... enough said. I've been with Dr Biggers for…read morenearly 18 years and he's saved my life about 3 times. He's a living medical encyclopedia and couldn't not be smarter, more caring , or attentive.