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    Vision Source Midwest City

    3.9 (35 reviews)
    Closed 8:00 am - 5:00 pm

    By appointment only

    Services - Vision Source Midwest City

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    This shows malice. 
 
 There wasn't any need to write that on my RX that I paid for. 
 
 Karen was an extreme Karen.

    On my initial visit, as I was being checked in, the lady asked if I still resided at (and said my entire street address). Before I could confirm it, Julie interjected, asked me which house I lived in on that street, and informed me that she also resided in the Windmill Farms neighborhood. It was very uncomfortable, and I felt an invasion of privacy. Also, my information should've been on a need-to-know basis. I felt like Julie was not being genuine. Because each time that I came in afterward, she refused to look at me and buried her face in the computer. Therefore, I concluded that she was being a nosey Karen. We continued to frequent this location, each time with a wait time of over 20 minutes at times. On July 5, 2023, my daughter had a contact exam. We had a one-week appointment to check her contacts for the final contact RX. We waited over 25 minutes to be seen, standing up. A knock was on the door during our exam. She continued the exam and didn't say to come in. However, the door opened. A male entered the room and asked the tech to assist him when she could. I was insulted that we waited over 25 minutes for our appointment to finally get back there, only not to receive courteous and personal attention. After our appointment, I checked out and was assisted by Julie. I told her I would like to complain, explained what happened, and asked to speak with an Office Manager. Julie shrugged and said nothing but printed out my receipt. Over the weekend, her eyes were bothering her, so I scheduled an appointment to have her eyes checked. On July 28, 2023, we arrived for the appointment 9 minutes late to avoid standing and waiting. We received a call 6 minutes after our appointment time, but no message was left. Dylan, the employee that we complained to Julie about, called our name to come back. He introduced himself, and I advised him that I knew who he was. I complained about his behavior and didn't understand why they would send him to see us. He informed me that they told him I complained about him and that he only had three hours of sleep the night before that happened because his grandmother passed, but he never apologized. Next, he said he was more concerned; they told him I said that I was glad it wasn't a doctor's office and she was undressed, then asked why she would be undressed at an Optometrist's office. I asked him to leave now and send someone else in. A young lady came in, and I explained what happened and asked for the Office Manager. She completed our exam, and we never saw or spoke with an Office Manager. When we went to check out, Julie wouldn't look at me but printed what was supposed to be the final RX. The chubby girl next to her kept staring at me, so I had to wave to her and let her know that I saw her being rude and staring at us. She continued to stare. As we were leaving, I looked back, and Julie and the employee looked at us and giggled. My daughter cried all the way home from how we were treated. Mind you, I buried my husband a few weeks before this incident. On August 1, 2023, the Tech texted me to inform me that my daughter's final contact RX was ready and that Julie didn't provide me with the final RX. I referred to Julie as a clown. Then, I received an email from Gary Brown, the Director, informing me that they were terminating my relationship. He never addressed the incident I complained about on more than one occasion. I had already terminated my relationship. My other three children decided not to do business with them. They lost five VSP Gold members due to their unprofessional and unethical behavior. I called on August 29, 2023, to request my daughter's RX changed and to get a copy of my RX. Julie called, smiling, to tell me that I was no longer a patient and the RX couldn't be updated. The RX they sent me read "PT DISMISSED DO NOT SCHEDULE" on it. This was uncalled for as well. That information should be in-house. I called VSP and spoke with Marie. Marie informed me that she called their office and talked to Julie, who was beyond rude and unprofessional to her. She asked Julie if it was customary for a patient to complain about an employee, and they sent the employee in to see the patient. She stated that Julie yelled at her and told her that it didn't have anything to do with my visit and that she was arguing and refusing to return my benefits when another woman in the office informed her that it wasn't worth the hassle. VSP documented my complaint and is investigating whether they will still do business with this company, returned my benefits, and refunded my $80.00. They value employees but not patients; especially ones of color.

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    3 years ago

    nice facility....Third Bad Experience I have had with this company....wil find another eyewear facility....

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    9 years ago

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    13 years ago

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    10 years ago

    Great place , professional and friendly staff, and Dr Poe is professional and knowledgeable without being snobby.

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    11 years ago

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    14 years ago

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    14 years ago

    Been a patient for 40 years! Nuff said! Great People.

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    13 years ago

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    13 years ago

    Very helpful. Was seen by the doctor after filing out the paperwork almost immediately. Very nice and clean inside.

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    11 years ago

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    12 years ago

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    12 years ago

    Dr. Blue & staff were out standing in every way I do think the price of the Glasses is way to high But new building to pay for.

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    11 years ago

    I lke the early Friday appointments, back to work by 8:30. Friendly, efficient staff. Dr.s listen to your needs

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    11 years ago

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    Ask the Community - Vision Source Midwest City

    Review Highlights - Vision Source Midwest City

    I've gotten my eye care from the folks at the MWC Vision Source for many, many years.

    Mentioned in 2 reviews

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    People searched for Optometrists 557 times last month within 15 miles of this business.

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    Midwest Vision Center - Melody Williams O.D

    Midwest Vision Center

    2.8(5 reviews)
    0.8 mi

    My husband and I received wonderful service here today. I originally had to cancel my appointment…read moreas I had a longer than expected doctor's appt prior. When I arrived with my husband, they graciously took me which was quite nice of them. I haven't had my eyes checked in a couple of years. All of the ladies including the doctor were very warm and friendly. They did a great job of answering any questions we had and gave us prompt service.

    I wasn't going to write this review, but I just returned from using my "transitions" lenses over an…read moreextended period of time. My glasses are completely worthless outside! What is weird is that I explained how I do a lot of outdoor activity, and the sales people there claimed transition lenses would be great. Oh really? Much like this business, the best the glasses get outside is shady. If I'm going in the direction of the sun, I'm simply blinded. They don't even work inside of a vehicle. Surely, people can't be raving about this useless technology, right? After doing some online research, it looks like they just offered me the cheapest, most ineffective type of transition lenses simply to upsell me. Hey, that's a practice that shouldn't be praised. The only reason this has more than one star is that the optometrist seemed competent. She did an examination simply based off my old glasses, but who am I to tell a pro has to do her job? Mostly, I feel ripped off on some shoddy glasses that don't do what I had hoped for. The annoying part about this is that this shady place used up my insurance benefits for a year, so I'll have to get my glasses online. That sounds bad, but I wouldn't be surprised if this place ordered their glasses online and just passed the cost off to the consumer. Last thing: They are open less hours than a bank! So, thanks for the inconvenience and selling me a useless product. I'll be certain to not return.

    Photos
    Midwest Vision Center - Tracy Morris O.D.

    Tracy Morris O.D.

    Midwest Vision Center

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    Vision Source Midwest City - optometrists - Updated May 2026

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