Unfortunately we had to leave behind a wonder family eye doctor that we've been going to for over 20 years Due to the change with insurance providers we were in the search for a new doctor. I think we hit the jackpot first time out. Dr Motes and staff were absolutely amazing. The scheduling was easy and quick once we found out they were on our vision plan. Perfect location to navigate to! Next up was picking out new frames & lenses. Had the joy of working with Angela and we went though several frames before finding the one I liked. My wife was assisted by Amanda and she was extremely helpful as well. We're glad we found a wonderful eye doctor. read more

I bought my glasses from this business several yrs ago. The side piece broke so I called them to see if could repair them. They told me to bring them in and they could look at them and see. I take them in and they tell me they are out of warranty (over a yr) and can't do anything because their lab doesnt do any repairs. When I called initially they should've looked up my info and told me so I didn't waste my lunch hour taking them in. read more

Very helpful! Needed last minute contacts and they hooked me up and I was able to order some more to come directly to my house! very quick as well. read more

After ten years of using the same optometrist, I was in search for a new one due to a recent move. I am SO THANKFUL I came across Northwest Vision Source, as I had an awesome experience. The staff was friendly and competent, as was the doctor, Julie Motes. Her exam was thorough and smooth, even though I had my toddler with me the entire appointment. I've ordered the same contacts for several years, but the doctor informed me that they had a new version out. She gave me a sample and included the cost breakdown of my old contacts versus the new model - so helpful in making informed decisions! Another huge point: I have never used vision insurance for my contacts prescription, and my visit to NW Vision Source was no exception. Because of this, the doctor discounted my exam fee and contact fitting, making it extremely affordable. NW Vision Source was such a good find. I will absolutely be a long term patient. read more

In this time of heightened cleanliness and disease prevention, all precautions were noticeable but didn't add any time or inconvenience to what was otherwise a typical exam experience. Everyone was cheerful, professional and prepared for any and all my vision needs. I was able to try on glasses, and they cleaned all pairs before the next patient. I felt safe and that I was a priority. How people act during difficult times shows their integrity and commitment to their clients. As long as I'm in OKC, this will be my eye care professionals! read more

The entire staff is always professional, approachable and attentive. Very thorough exam including more extensive optional tests to further identify any eye health issues. Good location just north of NW 150th St. on the East side of North May. read more

The nose pieces broke off on a pair of my prescription glasses when I was en route from California to Oklahoma. I found NW Vision Source on Yelp and thought I'd stop in to see if they could repair my glasses. The staff were friendly and eager to help and took me in right away. They fixed my nose pieces and adjusted my sunglasses all free of charge. As I was waiting, I noticed a decent selection of frames were available. If I am in need of vision-related services in the future, I will return without hesitation. read more

Dr. Julie Motes and Northwest Vision provide quality, professional, courteous, and timely care. That is why I am a long term patient; and I continue to return to Oklahoma for eye care after moving to Florida. Kudos! read more

Mine was an ordinary annual checkup, no issues to have explained or new prescription. Same good service I would expect in that situation. But the health precautions were excellent! Kudos to the whole team for the distancing procedures they're implementing! read more

Visited for the first time today for an annual check-up. Calling and setting up an appointment was super easy. The address on their website and on Yelp is correct because apparently, they had moved in Jan. It's closest to NW 150th and May St. off Memorial Rd behind the Extra Space storage. Walking in, it is a HUGE clinic! Receptionist desk straight in front, eyeglasses to the right, waiting room on the left. The appointment was efficient, quick, professional, and I am always amazed at the new technologies for optometry! Digital photos of my retina? Yes, please! Ocular pressure without that big puff of air? Yes, please! What, Dr. Motes? There is a new monthly contact lens that just came out that should be better than my current Air Optix Aqua? Yes, please! And everyone was super sweet and caring. I love this optometry practice and I'll be sure to tell my friends! read more

We have been patients of Dr. Julie Motes at Northwest Vision Source for over 10 years. You could not ask for more friendly, helpful, professional staff. My husband needed his glasses adjusted on a Saturday and we just happened into her office, which we saw open, and the rest is history. Never looked for anyone else. read more

I can't find a reason to give them less than 5 stars. Communication w/ them was always professional and cordial. They call to remind you of your appointment a couple of days prior to the appointment. They allow you to provide your insurance information prior to the appointment. At the end, they voluntarily provide a copy of their statement to the insurer. The optometrist was calm and knowledgeable. She told me about the options of glasses, contacts or Lasik. Their was no "up sell" and I didn't feel pressured in any way. Lastly, I didn't have to wait for my appointment when I arrived and the followup appointment was free. read more

When you are looking for an office staff and doctor who is concerned for your eye health, this is the place. I have been going to Northwest Vision Source for over a decade, and as my vision changes, so have my needs. The clinic is set up with the latest and greatest technologies and they never stop with just the basics in care. If something doesn't "feel" right, they will work with you until you are satisfied. They also look for potential problems proactively. This is a solid and caring clinic. read more

I've been going to Northwest Vision Center about 3 years now and have had excellent service every time. Highlights: - the wait time is extremely short - the instruments are always thoroughly disinfected and clean - staff is very helpful, they helped me to decide how many boxes of contact lenses I would need - Dr. Motes is very professional and quick - you can tell she knows what she's doing and she does it well - When I got glasses, they have a great selection of glasses Overall, this is a great place to go if you need contacts or glasses. Super efficient, professional, and clean. Add a friendly helpful staff, and what else do you need? I really highly recommend this place. read more

Excellent customer service, modern facility, and friendly staff. I would high reccomend for any vision needs.

The doctor is thorough and quick. There's no pressure to purchase additional products and the staff are professional. The location is located in a beautiful business park. Frame selections are great! read more

Very friendly and knowledgeable staff. Dr Motes was great, explained and answered all my questions. This is my second time to see her and I'll be seeing her again in a year. read more

Dr. Motes and her staff are friendly and accommodating. Always helpful and eager to answer all questions, Northwest Vision Center has been my choice since it first opened! I will be a lifelong customer! read more

I first started seeing Dr. Julie Motes back in 1997, when I was in third grade. She soon became my family's primary eye doctor. I saw her for every eye appointment I had until I moved away for school. She was awesome! She was friendly, very personable and the customer service was outstanding. I recently moved back to the city and needed to go to get my annual eye exam. My first thoughts were to go directly to Dr. Motes. I was happy to see her practice had expanded. Her new facility is amazing. I was glad to see she would be able to put a smile on many other families' faces. However, once reaching out to schedule an appointment. I was sadly disappointed. The majority of the new staff members are pretentiously rude. When calling I was spoken to as if I had upset them --and this was before they even let me know I had called the correct establishment. After going in to get my eye exam completed, I was greeted by an old classmate (she's literally one of the few kind employees at the office). I chalked up my bad experience with the person on the phone to them just having a bad day. I ended up needing to come back after my initial appointment date to pick out some frames so that I could get new glasses. Honestly, the frames I originally saw were not what I was looking for and I figured it might be better to look at their selection once my eyes were not dialated. When I came back, I still wasn't impressed with their frame selection (which has always been the case in my prior visits to Dr. Motes' office). In the past, I would have settled for frames but being that I worked in the eye industry for a short stint -- I knew that I might be able to find the frames I was looking for online. I had them hold a few frames for me and assured them that I would come back the following day to make my final selection. When I got home, I decided on ordering the frames online and the following Monday I called her offices to let them know that I had done so and no longer needed them to hold the frames they were holding. I then received a voice message from my former classmate that Thursday asking me to let them know if I would still like for them to hold the frames. I called back, re-explained that I no longer needed them to hold those frames as I purchased the frame I wanted them to fill. No biggie. When I dropped off the frames I purchased and wanted to use the following day, the young lady at the front desk was the final straw that inspired me to write this review. I came in, let her know my name, let her know that they had called regarding the frames on hold and I told them I would be bringing in the frames I wanted, told her that I wanted to price a few lens options, and notified her of the insurance information. She then asked me twice if I needed the frames they had on hold, she questioned me on my insurance information BEFORE attempting to look it up, and it took basically tooth and nail for her to answer my questions straight forward in regards to the lens options. I should've taken my prescription somewhere else but I was annoyed and wanted the process to be over. I am, however, never returning to Dr. Motes' office. My family will also never be visiting them again. Horrible, horrible experience. read more

Dr. Motes is easy to communicate with and listens to your questions and gives thorough, easy to understand answers. If you have a concern she will do her best to answer. The office has very modern equipment that makes the visit go faster...love not having to have my eyes dilated, means I can get on with my day sooner! The staff is great to deal with and are very friendly. It is ready to get to the new office and is very spacious, bright and comfortable. read more

Very nice office. Friendly staff. What I appreciate most is the great way Dr. Motes has helped me easily transition from single vision glasses to progressives. They also have a great selection of frames and great diagnostic technology. read more

I have been seeing Dr. Motes for several years and have been very satisfied with my eye care needs. The staff is very friendly and I always have my questions answered prior to leaving. I don't feel as if it is a business pushing people to buy their products, they give options and pricing, while allowing you to decide what works best for your situation. I value that very much when it comes to my healthcare and is a factor of why I continue there as a patient. read more

Dr. Motes and her staff take a personal interest in their clients. They are continually finding ways to serve creatively. I always know I will get an answer to any problem. read more

I've been a client for seven years (along with my wife) and couldn't be more satisfied. It's always easy to make an appointment, the reminders make sure I don't forget, and the knowledgeable and professional staff take good care of me. read more

No one likes to age. We get old and we try to adjust by getting bigger phones. Increasing fonts on our computer bigger screens anything to avoid getting glasses. . Luckily when you have to make that move you can call Northwest Vision Source and year friendly staff make you a convenient appt. You can get in right away when you arrive and meet with a doctor that keeps you laughing the whole time you meet with her. Great experience. Very thorough and no 4 hour waiting for your eyes to get back to normal after being checked. We worked with Whitney to pick out some elegant frames that will help keep me looking young, sassy, and not make me look fat. Yep she has that magic wand ladies. She's lots of fun to work with. And for me most importantly-she's honest. I love it. Highly recommend this place. Their pricing is average but for what you get I'd say they go above and beyond. I highly recommend them. They even have a buy one get one type special. Check them out. read more

Went to Northwest Vision Source couple days ago. Found the staff was friendly and Dr Motes was very thorough and explained the process completely. I will definitely go back. read more

Have been seeing Dr. Motes for years - great practice. Office staff very friendly, office is clean, and organized. Dr. gets you in and out on time but spends plenty of time with each patient, helping you understand options in terms of contacts, glasses, etc. and is available to answer questions by phone. The couple of times I've needed to get in quickly, they've accommodated me. I feel like I'm in great hands. read more

I've been a repeat customer of Dr. Julie Motes for at least 7+ years now. The customer service has always been awesome every year. The people are friendly and the wait time is very short. I would complain about how long it takes to receive your prescription frames back but it differs based on who you insurance directs them to send it to. The only thing I will complain about the lack of current brands. They have Nike, Prada and D&G to name a few but fail to add the more current hip brands like Tom Ford or even Cazal. Overall though, this is a great business with great customer service that will always get my repeat business. Kudos! read more

Our entire family has gone to Dr. Motes for over 10 years. She's great and so is her staff. Plus, she has a great selection of cute frames!

Excellent experience. I am a new patient. My first visit was this past Monday. Dr. Motes did a very thorough examination. Her staff were extremely kind and the receptionist was very helpful and patient answering all my questions. I had been having a very rough day to say the least and they don't even know how much their kindness was appreciated. Thank you Northwest Vision Source and keep up the good work. read more

They did an awesome job with helping me order my first pair of glasses. Olivia was super patient while I tried on dozens of frames and then was happy to order ten Oakley and Ray-ban frames that were not in stock. I was surprised how affordable their frame prices were. She also walked me through all of my insurance coverage and helped me get the lenses I needed. I give them a thumbs up on customer service, knowledge, and assortment. read more

Best eye care I've ever had. Great Dr., very knowledgeable and answered all of my questions and concerns. Very personalized care, felt like everyone really cared about my eye health. Great selection of eye ware and great staff. Staff made sure I had the eye ware I wanted and accommodated in every way. My wife have been patients for fours years now and have always received great service. read more

Julie Motes, OD has been my eye care specialist for over ten years. A consummate professional. She and her staff are very helpful and always pleasant and friendly. Appointments are easily made and I've never had a long wait while attending an appointment at Northwest Vision Source. Highly recommend them to friends and family read more

Enjoyed the new location. The doctor and her staff were very professional. My visit was a great experience.

My family have been patients of Dr. Motes since 1999 and I couldn't imagine going anywhere else! She is very attentive, professional and knowledgeable. Her new office is really nice and her staff are awesome! Great frame selection too! read more