I'm genuinely disappointed with this office. I had a full eye exam here and received my toric…read moreprescription with no issue -- but unlike my previous optometrist, they refuse to order non-toric color lenses for me, even though I've worn both types for years without a single problem. For context: I have a very mild astigmatism, not a severe one. My former provider (Northwest Vision Source) always ordered my daily toric lenses and my regular color lenses without requiring extra testing or an additional exam. I simply alternate between them depending on the day, which is extremely common and perfectly safe when you have a valid prescription on file. Urban Optics kept insisting they "can't" order non-toric lenses because they weren't "tested in office," and even claimed this was due to "state law." That is not correct. Nothing in state law prevents an optometrist from ordering cosmetic color lenses in the spherical prescription they already gave me. Instead of listening to what I actually explained multiple times, they repeatedly gave me canned responses and pushed for another exam for something I've already been wearing for years. It came off as rigid, dismissive, and not patient-centered at all. I ultimately asked for my prescription so I can go elsewhere. If you're someone who wears toric lenses and occasionally uses non-toric color lenses, or if you value flexibility and clear communication, this is probably not the clinic for you.

Doctor Thomas is very kind and thorough. He is always helping me with my problems. I am patient…read moreover past five years and every yearly check ups were to my complete satisfaction.

Dr. Shields has been my optometrist for many years. I've received excellent care during every…read moreappointment! Dr. Shields and his staff are always unhurried and caring--always taking time to answer any question I may have.

Dr Shields has taken care of us for years. Does a great job. Highly recommend him for whatever you…read moreneed.

I've been a patient of Dr. Planks for 20 years. He and his staff are amazing. Everyone is so…read morehelpful, kind and really listened to mine and my son's concerns when choosing new frames. I will not recommend anyone else!!!

Not going to lie was pretty skeptical about coming here after I read the previous reviews. I was…read moreprepared for super rude staff! I walked in on a Tuesday morning bright and early at 8AM to the brightest shining faces and kindest people! The girls at the front desk were super friendly, explained to me all the paperwork, etc. I didn't have to wait any longer than 5 minutes in the waiting room. Which FYI if you bring kiddos - you can they have a darling clean little play area for the kiddos. The guy, Justin who took me back was super kind and explained to me all the tests they do which they don't do the annoying puff test that everyone hates which Is awesome! They have a super new machine that takes images of your entire eyeball I wish everyone had this who likes that puff thing? NOT A SINGLE PERSON! Dr. Plank was super kind the minute he walked in the room he immediately asked a little about my personal life which I enjoy a doc who does that and tries to get to know you as a person before just doing their work and in and out they go. Docs who do this are personable and those are the kind you want! Dr. Plank asked me about my vision history any concerns I had, etc. After my vision test he took the time to show me my images, explained to me what everything meant, etc. He told me the kind of contacts he is giving me and said if I had any concerns to call him for anything. Afterwards I viewed their eyeglasses and they had good brands from Kate Spade to Ray Ban. They don't have near as many selection that the malls and other places do but they did have a decent selection. Overall, I am so happy to have found an eye doctor that is personable, knows what he is doing AND had a very friendly staff. Also the photo on here with the guy in front of the UPS building - i'm not sure what that is as that is NOT Dr. Plank.

I decided to go with this eye doctor because they are close to my home and a self paid eye exam is…read moreonly $75. Dr. Lions was wonderful. He reassured me regarding my nystagmus and possible age related macular degeneration, as well as mentioning my astigmatism. He answered all my questions patiently and didnt send me on my way until I was satisfied. I will be back for my next eye exam.

if they had no stars, i would give that to them.on my recent visit to this business on may 7,2018,…read morei had an eye exam for glasses. i paid in cash and got my prescription and i went next door to sams optical for glasses. a week later i got a bill for $75.00. i paid cash in the amount of $85.00 when i checked out because i did not have insurance. now i am told that i did not pay and if i can't find a receipt i will have to pay again. someone pocketed the money, i don't know for sure. if you go please get a receipt. i am not paying this twice. they can screw themselves as far as i am concerned. a very displeased and upset customer, but i hope nobody goes there again, they will screw you.

He did exactly what he was supposed to do and I had my new glasses in a few days. I put them on,…read morewalked out and within an hour or less I had adjusted to the new prescription. I am very happy with my new frame. Have had several compliments. Thank you Dr Miller and Staff.

When i came to Dr Miller i had terrible eye sight. He got me the help I needed from 2 different…read morespecialists. When I ordered glassed he got them quickly. The staff is very friendly.

Best eye Dr. experience ever in my 62 years Love Dr. Simon…read more So thorough and helpful to get me where I can wear contacts agin. First time in 8 years. Strongly recommend.

Amazing staff, amazing doctors, quality merchandise, the best customer service in the industry!read more

They do a really great job and nice people and they will text u when your stuff is ready to be…read morepicked up and they will find u the color that you are used too it helps a lot to find a wonderful place and people they explain what is going on with your eyes and give you options what u can do or if you want to wait

Friendly, knowledgeable personnel throughout, will gladly return whenever needed. On two separate…read moreoccasions received excellent repair of glasses without any charge whatsoever.

We love Dr Trigler and staff! My son has been a patient since he was 4 months old-he is now 9 years…read moreold. We have had consistently great experiences each visit. From initial diagnosis (compassionate delivery I must say) to first pair of glasses. I just can't thank these folks enough!

Took the baby in for her first eye exam today. We're a little early but I believe in being a little…read morethorough. I may be on the road to helecopter mom but you know hey. The place had a really easy check-in system that was touch screen activated. Insurance verification was a breeze. There was a playroom for the little ones to hang out and while they waited. They had a huge fish tank in the waiting room. The staff was really friendly. The doctors knew how to handle a toddler. The staff put on a movie for us while we waited. And the exam included animated animals. The whole entire visit took less than 45 minutes. Which was the perfect time for a toddler with a very short attention span. Overall a really great experience and we can't wait to come back for all of her eye care needs.