Fantastic service. Reasonable price. A different garage suggested that it would cost about $1,000…read moreto fix my Honda sliding van door - that did not slide well. But, New Concept fixed it for only $54. I was surprised. Door now works great. I will go back here! Strongly recommended.

I came in for a quote on a rear main seal and valve adjustment for my Acura MDX. While I expected…read morethese to be labor-intensive jobs, I was disappointed by how I was treated during the visit. The interaction felt dismissive and insulting, especially for a first-time customer simply asking for an estimate. If the shop was not interested in taking on the work, I would have appreciated them saying so directly rather than speaking down to me. Professionalism and respect matter just as much as technical skill. Unfortunately, that was lacking here.

We have moved all of our mechanical needs for our vehicles from an old shop that we have been using…read moreover d&J's automotive. Ever since we have done this the service has been outstanding. They text and email pictures and estimates for the cars to be repaired. They are very very easy to work with. They have great service and prices. Wish we would have known about them years ago. But super happy we were using them now !!!

I talked with Scott regarding an issue I have with my Ford. He pulled a code and said I need to…read more"fix" a Fuel Tank Pressure (valve or sensor) problem, which is causing the Check Engine light to show. I did not have a clue about what to do and now have an appointment scheduled to fix the problem. He was courteous, helpful, and thorough, which is what I had already heard about D&J's.

The love the people that work there and the service. Dan has helped me a lot. I certainly recommend…read morethis place.

Called and got a quote because Grain Valley Muffler couldn't get me in until the following day…read more Called these guys and was quoted nearly triple what the other shop quoted. I told them how much higher they were than their compeitor and haggled a bit on the price. He said he'd talk to his boss and call me back. No call back, so I called and said I'll pay their price. I decided it was worth the extra money to get it done same day. I show up 5 min early and I'm the only person in the lobby. No one says a word to me or even looks at me. After a couple min, I say something to the guy in the lobby so he knows I'm the guy there for the appt (he already knew). I sit there for another 15 min while he makes phone calls and carries on with business like there isn't someone there for an appt. Needless to say, after 20 min of sitting there, I left as it was obvious they were doing me this way on purpose. If you didn't want my business say so. Having me waste an hour of my afternoon was pretty uncool. Felt like I was in JR High all over again. If you want to save yourself an experience like this and a lot of money, take your business to Grain Valley Muffler. Side note: I tried to talk myself out of leaving this review. Couldn't do it. You don't treat customers this way. I'll match your pettiness.

My husband got a quote for my new tires. I had a great experience calling them up, got an…read moreappointment the next day, a Saturday, at 1pm. I brought my car in. They were ready for me. Quickly took my key. I walked over to the Starbucks and waited about an hour and a half. Got a text that my car was ready to be picked up. Came back, checked out, paid. The tires were on sale! Great value. Service was kind and helpful every step of the way. Thank you Burnett!

Can't find a more honest, competent shop to bring your car, jeep, truck or corporate vehicle to…read morewith the friendliest employees​​​! Been coming here adamently over 10+ years ​​​​​​​​​​​​​​​​​​​

Great couple! Very friendly and affordable! I highly recommend them! I got all the answers I had…read moreexplained to me before doing any work. Oil change same day.

Everytime i take my car here they always get it fixed for half the price of any other shop or the…read moredealer ship. They tell me what could be wrong and only fix what actually needs fixed. This is the only shop i will ever go to now. Good honest people are rare nowadays.

EXTREMELY DISAPPOINTED-TRANSMISSION SERVICE-POOR SERVICE--AND SECURITY ISSUES…read more I had a very disappointing experience at AAMCO Transmission located on Prairie View Road, KC and Lee's Summit Road in Independence, MO. Both owned by Chad Raymond. I took my auto in for service and the results were not only unsatisfactory, as the main issue was never repaired, but additional damage was done while at their shop. It was verified that a hose was left loose and dragging the ground, skid plate bolts were lost as well as skid plate, exhaust was damaged and the transfer case was leaking and I was told it was repaired and it was not. The owner suggested I take my vehicle to the Independence location, which I did. Two days later, shockingly, I was informed my vehicle was stolen from their lot and they had a sign indicating they were not responsible for accidents or for theft so they were not covering it. My vehicle was recovered by police the next day. Surprisingly, there was no forced entry and it was not hot wired according to the police report. In addition their security camera failed to show anything. I was charged $5031 for the transmission which was never fixed but in addition to other repairs and items stolen from my vehicle, towing and impound fees, I was out $6,258.54. I also drove a total of 866 miles for all the service visits. I reached out to the owner asking that my $5031 be refunded at a minimum however communication was lacking and there was no customer support in resolving any issues. The only thing the owner, Chad Raymond said to me, after my request he call me, was "I didn't steal your car!" and "It's a ------- world full of ------- people." I also reached out to corporate with no follow up or support. Being a senior citizen on a fixed income this was a devastation with absolutely no resolution. I ABSOLUTELY WOULD NOT RECOMMEND THIS BUSINESS TO OTHERS BASED ON MY PERSONAL EXPERIENCE. I WOULD HOPE THEY WOULD TAKE STEPS TO IMPROVE BOTH THEIR SERVICE QUALITY AND SECURITY MEASURES TO PREVENT THIS FROM HAPPENING TO ANYONE ELSE.

This place jerked me off for almost 9 months with BOTH of my vehicles. It literally felt like going…read moreback to an abusive partner!!! I went in for a motor mount and alternator, came out needing a whole NEW ENGINE!!!!! Because they forgot to put oil in my car after an oil change. Literally so incompetent. I saw the front desk person change 3 times during that time. My car is in worse shape than it was before they put their hands on it. NEVER AGAIN!!!!!!! 0 STARS

We were recently trying to buy a "new to us" car, and we always get cars checked by a mechanic. Our…read morenormal shop was closed because it was the Friday before Memorial Day. We pulled into Ryan's simply because the shop was open and looked clean. After letting us know their schedule was full, they found us a tech to do a pre-purchase inspection for us. Their waiting area was clean and comfortable. The cost of the inspection was entirely reasonable, but what has me taking the time to write a review is the staff. They were so kind and accommodating (did I mention it was late in the afternoon on the Friday before Memorial Day??). They documented the inspection with photos. They generated an estimate of the repairs that it might need, which helped us negotiate with the dealer. Truly over and above.

Great company, friendly staff!! I came to Ryan's for a second opinion on work that was quoted to…read moreme. Ryan's came in lower and had me scheduled to replace a tire rod and ball joint. for the next morning. It was ready within a couple of hours of them opening and communication was excellent. I am already planning on the next work that needs to be done there .

THEY HAD ME AT THE FRONT DOOR!!!…read more Flowers on the outside of each car repair bay, an inside reception area that was clean and inviting, a stack of FREE school supplies for any customer with children to take (I've NEVER seen this at any auto repair place I've been to), AND......Impeccable customer service, the minute you walk in the door!! Mind you: I haven't even addressed the car repairs yet!! I went into MD Auto Repair for a driver's side window issue. As a courtesy, they checked EVERYTHING for me. I ended up getting some additional repair services, and although I wasn't planning on it (car repairs are never "cheap"), I was completely satisfied with my experience, and I will be back. In a day and age when there's so much deception and distrust going on in the world, it was a breath of fresh air to support a business in my community, doing business THE RIGHT WAY!!! Get your car "winter ready" at MD Auto Repair. They're good, honest people. Lisa

honest and fair. Literally saved me several thousand dollars compared to what Hendrick Toyota…read morewanted to charge me for repairs on my 4Runner!