Fast, honest and reasonably priced. I've been a loyal customer for about 20 years, from Bruce's to…read moreSummer St.

I'm terrible with tires. Since getting my car, I've damaged my tires in every way imaginable due to…read moremy driving. So naturally, I had to get my tires replaced very frequently. Until these guys! Last time around, I got my tires replaced at them and I went with low to mid price tires as usual, taking their recommendation. It's been years, and my tires still haven't given me a problem despite all the ups and downs of the beautiful roads of Massachusetts. If you need new tires, this is the place to go.

I do NOT recommend this place. I was a few weeks out from making multiple long drives and wanted to…read moreensure my car was in top shape. I had been hearing a rattling in the front of the car and also wanted my brakes looked at. I was given an appointment and brought my car in. Someone took my car for a drive, came back, and he said to me "your brakes are fine, I don't know what you think you're hearing. Bring it back if it gets worse." They didn't actually even LOOK at the brakes like I had requested. I was still concerned about my car and knew there was something wrong, and brought it to a different shop. This place actually looked at the car as well as drove it and found that needed all new front brakes, calipers, and struts. Well over $1000 worth of work. I'm glad I was able to give that place my money with their efforts and thoroughness. I will never bring my car to Smooth Automotive again.

Super friendly and accommodating staff. Good prices. Offer helpful suggestions. Pleasant waiting…read morearea.

I went to 4 different Tire places looking for a single tire repair. Townfair, Pepboys, NTB and…read moreSullivan Tire in Saugus. I was told by all the places that I needed 4 new tires because my Mercedes Benz All Wheel Drive requires the tires to be the same rubber. Total cost in the $1400 range. So on my way to work I stopped at the Woburn location, Dave Frissore at the Woburn store told me he wanted to check my others tires before we got 4 new ones, as my tires were in pretty good shape. Turns out I had enough rubber remaining on the others so that I only needed the one. I told Dave I would be selling the car in 12-18 months and I wasn't really too thrilled about replacing all 4 if I didn't need to, but was prepared to do so if necessary. One of the tires did also have some rubber missing so I replaced 2 of them. Best tire service ever. I Told Dave, the store manager that he now has my business on my 5 vehicles. It was professional, honest, logical and done all in the same day even though the tires were not on site. He also said that if I need alignment he would do that. You know all the other stores I visited would have added the alignment cost. Dave told me I was all set, not necessary. Couldnt be happier.. fan for live, customer for life.. Thank you so much Dave Frissore.

Came in for an oil and filter change shortly before putting the car away for winter storage. This…read morespring I took the car out and after a few weeks realized that the oil wasn't full. A week later the oil had dropped to half. Apparently most of it ended up on the garage floor and on the car. Sullivan used the wrong oil filter and it was leaking.

Went there not long ago to check a tire that had a screw in it. They removed the screw and found no…read moredamage and did it for no charge. Great guys!

Very efficient and reasonably priced. Rey nice client service. Very prompt They replaced…read moretires quickly and made sure the driver picked up her car

A1 is an exemplar for automotive shops. When you bring your car here, you can expect both friendly…read moreservice and complete transparency about the nature of repairs, pricing, and the timeline for completing work. I've been taking my 17-year-old Kia to them for the last several years, and they have done everything from replacing broken sway bar links to managing to fix the catalytic converter when a needed part was unavailable due to supply chain issues in 2022. They are upfront about the most that a repair might cost, but they always try to fix things in the way that results in the lowest price tag for customers. Moreover, they give realistic and reasonable timelines for how long things might take to complete, but they often finish up ahead of when they estimate. Once again: an exemplar for automotive shops!

Knowledgeable and honest - best mechanics. Few surprises;…read moreused for more than 15 years with multiple vehicles.

Donna at the front desk is pleasant, efficient, and gets things done properly. Michael is friendly…read moreand very accommodating. My outside mirror was damaged and didn't pass inspection. I was worried that the entire unit needed to be replaced at a lot of expense, but they replaced only what needed to be replaced and did an excellent job. It was ready quickly and when they said it would be. a few weeks later my daughter had an accident in my husband's car while she was visiting from out of state. I had the car towed there for repairs. So far another good experience.

The gentleman Ed was amazing. I was literally saying "but don't you think I need this? And instead…read moreof upselling- he down sold me- told me to wait and come back when I actually needed it. They also fixed the issue I did have for very cheap. I highly recommend this place. I got lucky that this popped up. I will be coming here from now on!!!!

just needed air in tires, husband out of town, i went to mavis and they gladly and kindly filled…read moretires with air, no wait, no charge. i'll be back for tires! THANK YOU MAVIS!

Was a horrible experience . Was told tires were there for a certain rate . Took almost 40 minutes…read moreto drive there . Only to be told they didn't have the tires abd were not honoring the price they quoted . Bad experience !

Web states 7.00am opening, shop 7.30, and then for the smallest puncture they want you to change…read moreall 4 tires, or nothing. It wasn't like this in the past, not good.

They gave me an appointment at the time I requested. Did the repair within the time promised…read more Charged a fair price. Friendly service.

These guys are the absolute best. I ran out of gas three blocks away, but did not have a gas can…read more They lent me theirs and I was able to walk to my car, Fill my tank, come back and return it to them. I don't know the name of the employee who helped me, but he was the kindest person.

As a single woman I've been treated with great respect by Frank, his Dad and the other staff…read more They've always taken good care of my car with an honest discussion about cost before they start. Recently my car was totalled by a hit and run in the middle of the night. Frank was very supportive while goo going through this. I'll stay with them when I get my next car

George is super friendly and great with explaining the services provided. I haven't gone anywhere…read moreelse for my car services but haven't felt the need to. They were kind enough to install my plates for free with my state inspection and I've only had to wait an hour for my oil change and car inspection (36). There was a cash price available if you have cash. Call to make appointments! They're always very busy and did have to turn away a walk in.

Upon coming here for a state inspection, I was greeted by the mechanic, he was sooo friendly and…read morewelcoming! I was expecting some attitude or some level of displacement, but nothing! I felt very confident being in his shop. I'm confident his work is going to be worth the money.