I'm terrible with tires. Since getting my car, I've damaged my tires in every way imaginable due to…read moremy driving. So naturally, I had to get my tires replaced very frequently. Until these guys! Last time around, I got my tires replaced at them and I went with low to mid price tires as usual, taking their recommendation. It's been years, and my tires still haven't given me a problem despite all the ups and downs of the beautiful roads of Massachusetts. If you need new tires, this is the place to go.

Fast, honest and reasonably priced. I've been a loyal customer for about 20 years, from Bruce's to…read moreSummer St.

Honest and straightforward team. These guys are the best…read more Been going to them for 10 plus years and won't go anywhere else for tires.

I do NOT recommend this place. I was a few weeks out from making multiple long drives and wanted to…read moreensure my car was in top shape. I had been hearing a rattling in the front of the car and also wanted my brakes looked at. I was given an appointment and brought my car in. Someone took my car for a drive, came back, and he said to me "your brakes are fine, I don't know what you think you're hearing. Bring it back if it gets worse." They didn't actually even LOOK at the brakes like I had requested. I was still concerned about my car and knew there was something wrong, and brought it to a different shop. This place actually looked at the car as well as drove it and found that needed all new front brakes, calipers, and struts. Well over $1000 worth of work. I'm glad I was able to give that place my money with their efforts and thoroughness. I will never bring my car to Smooth Automotive again.

On a Friday morning on the way into Boston to work my back tire alarm came on my tire was very low…read moreI pulled into a gas station to put air in wasn't work. I made it to Sullivan tire in Woburn am Tony could not have been kinder or more helpful . Nails in my tire had to be replaced. He got my spare on so I could get to work barely late thanks to him and I went back the next morning to get new tire on. Highly recommend! Thanks Tony Thank you also Kyle

Came in for an oil and filter change shortly before putting the car away for winter storage. This…read morespring I took the car out and after a few weeks realized that the oil wasn't full. A week later the oil had dropped to half. Apparently most of it ended up on the garage floor and on the car. Sullivan used the wrong oil filter and it was leaking.

In and out in less than an hour with two very needed new tires…read more No sketchiness, no upselling, fast, efficient and competitive pricing All the recommendations around town and 5 star reviews are well deserved!

I brought my car in for a tire rotation a couple of weeks ago. I was told that the tires I had…read morepurchased from Castle 2 years ago all needed to be replaced. The reason I was told they wore down so quickly was because I needed new rear struts ($450). I brought my car for a 2nd and 3rd opinion and was told by 2 other mechanics that all I need is an alignment and there are no parts that needs to be replaced. I'm glad to see so many positive reviews from other customers. I hate the feeling of being taken advantage of and wanted to share my experience.

I went there to "fix" my tire light. The issue was that the light is always on, while the 4 tires…read morelook good. And I also tried many time to turn off the light myself, but after failed many times, I called A1 for help. The guys there are very friendly. After a quick inspection, and inflating the tires, he(I did not ask him the name) reset the light, then it turned off. I was super surprised. As I never thought it would be that easy. (I'd say professional is professional) He also gave me some advice how to "fix" this in the future. What's more, he did this free for me. Now, I am a fan of A1.

A1 is an exemplar for automotive shops. When you bring your car here, you can expect both friendly…read moreservice and complete transparency about the nature of repairs, pricing, and the timeline for completing work. I've been taking my 17-year-old Kia to them for the last several years, and they have done everything from replacing broken sway bar links to managing to fix the catalytic converter when a needed part was unavailable due to supply chain issues in 2022. They are upfront about the most that a repair might cost, but they always try to fix things in the way that results in the lowest price tag for customers. Moreover, they give realistic and reasonable timelines for how long things might take to complete, but they often finish up ahead of when they estimate. Once again: an exemplar for automotive shops!

I found Dudley automotive services (not the body shop) through the MA State Inspection search. They…read moreare really good! They are located near the BBQ supply store, slightly hard to find. You can make appointments for repairs, but for state inspection it's first come/first service. I got there at 8:30 in the morning and got out right before 9:15 (they had a school bus to inspect before me). Very friendly, very personable, reminded me of neighborhood garage I used to have my cars done. Seems to know clients personally. The mechanics there, unlike most chain stores, are middle-aged and above ... looks like they've all been there for a while. Anyway, I'd definitely go back for a repair job. Great to have a neighborhood repair shop!

Donna at the front desk is pleasant, efficient, and gets things done properly. Michael is friendly…read moreand very accommodating. My outside mirror was damaged and didn't pass inspection. I was worried that the entire unit needed to be replaced at a lot of expense, but they replaced only what needed to be replaced and did an excellent job. It was ready quickly and when they said it would be. a few weeks later my daughter had an accident in my husband's car while she was visiting from out of state. I had the car towed there for repairs. So far another good experience.

Great, efficient, and honest service. Came in on a Sunday because brakes were shaking. Quickly…read moreidentified issue and addressed within an hour. Thank you so much!!

I would give zero if I could!! Darron is absolutely useless…read moreas a manager!! When I first came to get 4 brand new tires I expected a long wait as it was extremely busy and that was understandable. What I did expected was not to be called back to get my car, so I ended up calling to check righr before 5pm and it was already ready. No phonecalls to notify me which caused me to be unable to use their finance option because the system was locked due to it being after 5pm. Then, after picking up my vehicle driving home, only about 3 miles away and parking my car for 48 hours, I come out to my rear driver's side tire FLAT!!! YES MY NEW TIRE WAS COMPLETELY FLAT! I use my vehicle to work and have small child to transport. I call to notify them and told to come in. I come in after an appointment a few days later and told 2 hours. I shouldn't have to wait as this service has been paid for and my time has already been taken and this is a huge inconvenience all around, but I digress... I wait...and wait ... and wait.... THREE HOURS GO BY and my vehicle hasn't even been looked at. No urgency, priority or otherwise!! I express my frustration to Darron the "manager" who just stares at me and says NOTHING! He is absolutely stoic and emotionless!! He says nothing, He DOES NOTHING. I call customer service, if you can even call it that, they call the store to speak to him and they're just chatting away and he lies to the csr and says he told me there are 4 cars ahead of me! THATS A LIE HE ABSOLUTELY DID NOT TELL ME THAT. HE ONLY SAID IT'S A TWO HOUR WINDOW! CSR WAS ABSOLUTELY NO HELP AND CONDONED THE LACK OF URGENCY AND CUSTOMER SERVICE for a job already paid for and a service and leadership that is clearly lacking!!! On the phone now with a supervisor, so let's see how this goes...will update. As of right now I DO NOT RECOMMEND ANYONE DO BUSINESS WITH THIS COMPANY ESPECIALLY 2501 MASSACHUSETTS AVE IN CAMBRIDGE MASSACHUSETTS!!!

Great service and helpful staff. Scheduling needed work is easy and the process quick! Fair prices…read moretoo.

Sullivan Tire is truly one of my favorite places to do business - you get exactly what you need and…read morewith grace and care. Kevin at Watertown Sq location was great - such a pleasant experience!

As a single woman I've been treated with great respect by Frank, his Dad and the other staff…read more They've always taken good care of my car with an honest discussion about cost before they start. Recently my car was totalled by a hit and run in the middle of the night. Frank was very supportive while goo going through this. I'll stay with them when I get my next car

These guys are the absolute best. I ran out of gas three blocks away, but did not have a gas can…read more They lent me theirs and I was able to walk to my car, Fill my tank, come back and return it to them. I don't know the name of the employee who helped me, but he was the kindest person.

I Cannot recommend Alewife automotive enough! I brought my car in for an exhaust leak and a failed…read moreinspection. George and his team had my car ready for me by the end of the day. They did amazing work for a great price! Great people and very easy to deal with.

I don't know how to put into words how much I love this place and how great of people George and…read moreMike are! I have taken my clunker to them now twice thinking this is it they are going to either charge me a crazy amount or I'm going to have to junk it and some how they always find a way! I am happy every time I talk to them. They are kind and supportive and answer all of my questions! They have given more deals than I deserve and they truly just want to help you have a better day. Please please give them all of your business!!!