He did a good job on my old Prius and then I traded it in. Polite and on time. Responded to texts,…read moreand phone messages. I had him come to my home to detail the car. My only complaint is the stuff used on my tires to shine them got on my drive way and was difficult to clean because it's oil based. If you bring to the car to him you will avoid that.

Will is amazing. Our car looks like new. He got out stains that were years old. Never imagined he'd…read morebe able to get such an old car looking as good as he did. Highly recommend!

Dylan and crew provide an excellent service. I had my two front windows done on my 25 Nissan…read moreFrontier this morning. I was in and out in under an hour. They are professional, efficient, and the price and lifetime warranty are unmatched. Highly recommend!

Fast, friendly service. Quality work at a reasonable price…read more Made an appointment to have my trailer inspected. Was serviced at my appointment time by Rick who was very friendly and fast. I highly recommend First Choice.

To start they are crooked. The old owner was wonderful. New owner is just not good people but I…read morewon't get into that. In reference to being mechanics they are not good at that either. First inspection they did on my car I asked them to plug a tire, which they plugged, if I remember correctly it was a rear tire. Then told me they recommend my front two tires be replaced however the tread on the tires on the front was more than the tread on the rear tires which they just plugged. Made absolutely no sense. Then my next inspection i knew I needed brakes so they replaced the brakes and rotors and it squealed horribly. I didn't notice right away because it was inspected in the fall which quickly became winter and windows were up.. but once the windows were down with better weather I noticed right away. I was told by others it would wear off so I drove it for quite sometime waiting and that, but it never happened. So took it in and was told something got stuck between the brake and rotor which is what caused the noise. So they did replace on their dime, however, the car still makes noises it never made before I took it there. After my last experience I was thinking it was the last time. Then I had a situation where I needed their assistance and. They were not even close to helpful. I was treated rudely when I walked in. Not a single acknowledgement for any of the 3-4 employees standing behind the counter. Not a hey can I help you. Nothing. They just looked at me as if they just saw the president kind of nodding to the owner who came out and didn't want to hear what I had to say. Wanted to chalk every issue up to my battery being old without even taking a look at what o was asking. So needless to say I haven't had one good experience here.

I had installed new Michelins on my GLE 450 and noticed the tires were wearing unevenly after 2,000…read moremiles. I called for a next available service appointment, and booked an appointment for the following week.I had mentioned not knowing if it was something mechanical or just needed an alignment. The service manager, Jamie, called back the same day and arranged for me to come in the next day in case the issue was mechanical. Happily it just needed alignment. Jamie, as always, was accommodating and spot on. I have been a satisfied customer for over 25 years and highly recommend the dealership.

Horrible place of business, purchased a pre-owned BMW. The car needed brakes that they agree to…read morereplace! Only to find out, they replaced with CHEAP BRAKES, instead of getting brakes from BMW. Used car manager Kyle, and General Manager Anthony were very rude and apologetic! Also, a panel down the bottom of the car needed to be replaced, they never disclosed that information, when I informed them about it a week after purchased when it was noticed, they refuse to repair it. WOULD NOT RECOMMEND ANYONE GOING THERE! POOR CUSTOMER SERVICE!! My sales guy forgot his name. He was helpful and tried his best to accommodate me. He needs to be the manager!

Have to give a shout out to York Road Auto Glass for helping me when I saw them working in Keswick…read moretoday! They answered my questions about my windshield trim strip which had come loose. They knew just what to do to fix it. I had been worried about it for awhile and I'm so glad I stopped to ask for help!

They repaired both my and my husband's windshields. I had a…read morehuge branch break my windshield on the passenger side. My husband had a chip that developed into a crack. They fixed both windshields in a timely manner. They did a great job!

For people like me who endlessly research and compare quotes to try to save a few bucks, buying a…read morecar is an absolute nightmare. In my experience, dealing with car salesmen is like trying to make friends with your prison bunk mate who you just met and you play nice with at first but aren't sure whether or not they're going to shank you in your sleep. This was my experience for most dealers as one by one they refused to provide quotes, ghosted me or outright insulted me for daring to take their sh*tty quote and share it with another dealer to see if they were willing to beat said sh*tty quote. But Katharine at Faulkner was like a breath of fresh air compared to the two faced monsters at most of the other dealers. She was kind, genuine, responsive and great to work with through a process that I hated from the moment I reached out to my first dealership. I wish the car buying experience could be what Katharine provided for everyone interested in purchasing a vehicle. I highly recommend Katharine for your saleswoman and encourage anyone who is interested in buying a vehicle to ask for her by name if you want a car buying experience that all dealerships should strive for.

Very poor communication from start to finish. Had we not called service department an hour before…read morethey closed we would have been stranded without a loaner car. Again when car was finished, 3 days later than told... no phone call. We had to call. Price quoted was nearly doubled. Quoted $700 final bill $1300. When we questioned bill the service guy reduced to $1000. Felt like i was dealing with a salesman. Never going back.

My wife and I have been here multiple times for both of our cars. The service and expertise is top…read morenotch. Their turnaround time is also great and they offer early morning drop off. The best way to describe the quality of their shop is by sharing the story of the last time we went in for service. I hit a big pothole and ended up denting the wheel on my car. Before taking the car in I was fearful that I would need an expensive repair. I took the car into their shop and was called a few hours later telling me that the dent has been fixed and the car drives great. Best part about this story is that the repair was under $40 total. And the car runs great!

Terrible customer service. Just don't do it to yourself and go somewhere else. The owner I assume…read morewas very rude and very condescending.

When I arrived home late one afternoon last week, the driveway was occupied by a two guys and a…read moresmall van from Touch of Class Mobile Detailing at work cleaning my stepson's M4. Apparently, he had contacted them online a few hours before because his efforts to rid his bright shiny wheels of the stench from a night of debauchery had failed. He couldn't bear another day of vomit soaked carpet filling his nostrils. Even after repeated washing with OTC products the smell did not depart. Touch of Class to the rescue. They booked an appointment for later that day and were hard at work when I drove up. My young man (25) stood and supervised from a safe distance. Their van was loaded with equipment and product (hoses, sprayer, vacuum, etc.) that reminded of a high class hair salon. Four hours and $160 later, the odor was only of new car, and the entire vehicle was completely detailed, as if it had just left the dealer showroom after purchase. Impressive to say the least. And the price was amazing for the time and effort. These dudes were expert, wasted no time, and obviously took great pride in their work. So much better than going to a detailing shop and dropping off the car for the day. It wasn't my car, but I was sold on the business. Will use them anytime detailing is required or desired. Hopefully, never for the same reason as the young lad. I think he learned his lesson, too. Never afterparty where you live or drive.

This is one of the best mobile car detailing services that I have used. Very prompt, on time and…read morethey did an impeccable job. Would highly recommend them!