Dr. Folmar fitted me with the Phonak Infinio Sphere i90 and the fitting and programming was…read moreexcellent. Did not need any follow up adjustment. I have to say, I love the hearing aids I received and the professional programming by Dr. Folmar. I live on the Peninsula and the office location was perfect for me.

Professional care delivered with compassion. Dr. Folmar patiently discussed various options to…read moreimprove and preserve my hearing.

I've had a few ENT's in the past but none of them compare to Dr.Skolnick! I'd give him 10 stars if…read moreI could! No matter how long it is btwn my appts w/him he always makes me feel that he will do his best to accommodate my needs. He is always upbeat, personable, professional & extremely knowledgeable! I feel very fortunate to have him as my doctor.

Dr Sckolnick is amazing - I'm so thankful. I have thyroid cancer & he referred me to an…read moreout-of-network surgeon. When my insurance denied the referral, he called the insurance company on my behalf and they reversed their decision. Thank you so much!

This place treats, everyone with respect and importance even though my PPO no longer has them. I…read morestill visit for questions they even clean my hearing aid unit. The people here are very kind and respectful. I highly recommend this place.

Wonderful experience from start to finish at this office!…read more I've always been protective of my hearing at concerts, parades, and other loud environments, but always been a little disappointed at how regular foam earplugs and even more expensive plugs distort the sound. I knew custom-fit, professionally engineered plugs were an option for far less distortion (and thus more enjoyment of shows), and I decided to bite the bullet and have some made. There was a little bit of a snafu with the appointment I'd made through a third-party provider, but the office managed to work me in despite the trouble (which was totally not their fault). This was all uncharted territory for me, but Dr. Giana Hatem put me at ease and was really wonderful to work with throughout the whole process. She answered all my questions, made some recommendations, and walked me through everything, from taking impressions of my ears (which feels super weird, but it doesn't hurt one bit) to making sure the fit was right and that I was happy when the final product came in. Which brings me to another thing to love about this office: they have a wonderful sense of humor! So refreshing! As Dr. Hatem was walking me through the office while I had bright pink goop in my ears, another doctor pointed at my ear and said "there's something in your ear!" On a return visit, they had a skeleton sitting on a bench in their waiting room reading a newspaper for Halloween too. These are not stuffy, super-serious-business people. I love that. After using my new earplugs for a while, I decided I wanted a second pair with far less attenuation for karaoke nights so I could hear myself off the house speakers better while singing, and Dr. Hatem made that process super easy. She asked me several questions to make sure she understood my needs and went out of her way to find me attenuators with about 80% less apparent attenuation (16dB less). I didn't even have to come back in for impressions- they still had my previous ones available to make a second set of plugs. If you're a serious musician or even just a serious concert-goer and you want to hear the full spectrum of sound, without distortion, and just quieter, I really recommend getting a custom set of earplugs. And this California Hearing Center office is a terrific place to get some made!

This place is horrible. My elderly mother paid $5k for hearing aids WITH lifetime service which…read morethey won't honor. They have told her 5 years only! Who takes advantage of senior citizens? And the doctor was rude and impatient with her AND tried to sell her more hearing aids!

I had my hearing tested by Chris and hearing aIds fitted By…read moreLinda . Excellent service and hassle free process. I can now hear properly again. I will recommend them

Excellent clinician--you'd be hard pressed to find someone better. Very discerning attitude with…read moresolid listening skills, really takes the time to evaluate symptomology. She ordered a test and took the time to examine in her office. Patient with diagnostics and none of the hubris that I so often and sadly run into these days. She's been doing this for a long time and has a ton of experience. Highly recommend for anything ENT related.

I am not a fan of being negative, but this felt like the biggest waste of my time and money ever…read more Right from the start I wasn't a fan... Check in: they make you call from your car because of COVID 19. No big deal right? Well I called when I arrived 15 minutes prior as requested. I then proceeded to sit in my car for 45 minutes with no contact or communication from them. I finally called them again and waited another 10 minutes after that before I was called. Actual Appointment: went in and they did a standard check in. When the doctor finally came in almost 45 minutes late, she first sat 6 ft away from me and asked why I came in. She then proceeded to cut me off and tell me I needed to fix my mask on my face. Please note that my mask was on all the way, but because I had a homemade sewn mask, it did not stuck perfectly to my face to create a full seal around my cheek and nose area. So after spending some time adjust my mask to her liking, she then finally came close enough to me to actually do an exam. I went in for an ear issue so she checked my ears first. When I told her I felt congestion in my ears, she said well normally I would check your throat and nose but I don't want to do that because of COVID. Now I'm confused. I went to see an ENT and she doesn't want to check me nose and throat. I understand the risk of COVID, but she is a doctor and I'm here for an appointment after jumping through several hoops to prove I am not sick and waiting a long time in my car! We are now about 15 minutes in to the appointment. She can't see anything in my ears so she says "go next door and get an audiology test". She tells me I should take allergy meds. I told her I've done that. She then offers to inject me with a steroid. I said no thanks. I don't think just taking a look in my ear and telling me "I don't see what's wrong" warrants the offer of a steroid injection. She gives me a card to the lady next door for a hearing test and tell me I can promptly leave out the other door. No bill, no follow up, just go get a hearing test. Here's where it gets great. My bill comes in $230!!!! For what exactly? I'm not sure. Poor bedside manner, being late, mask shaming me and not doing a SINGLE THING to help my symptoms. She didn't even bother to give me a full exam. If your comfortable going to a doctor who is too afraid to properly practice her trade and then over charge you then this is your lady. Otherwise, I would recommend doing a better job vetting an ENT than I did. Bottom Line: she seemed more afraid of me than willing to help me. She was late, tactless about the mask and seemed more interested in getting me out of there as quickly as possible than anything else. If I had been given a bill on the spot, I would have fought it. I guess we all live and learn.

Dr. Wong is exceptional in every sense of the word. He is brilliant, thorough, and genuinely cares…read moreon a deep, human level about his patients. You can tell how much thought and care he puts into every decision, and that he clearly went into this field to help people. I feel incredibly grateful to be his patient. If you are able to get in with Dr. Wong, you are extremely lucky. Our health is everything, and I've seen friends and family suffer devastating consequences when serious issues were missed by other providers. With Dr. Wong, I never have that fear. He is patient, meticulous, and incredibly cautious -- always dotting his i's and crossing his t's, doing everything by the book; nothing is overlooked. He asks all the right questions, is deeply attentive, and I trust him completely with my health. I wish everyone could have Dr. Wong as their PCP!

It's unacceptable that a doctor as great a Dr. Wong has a 4.7 star review on Yelp. He deserves all…read more5 stars. My review: I feel bad leaving a five-star review because Dr. Wong isn't accepting new patients. He's the best doctor I've had. Super thorough (as in SUPER) and very proactive. I've never felt gaslit or had a feeling dismissed. He is quick with referrals and very responsive over messaging. Generally, I've been very happy with the service from Sutter San Carlos doctors.

Dr. Paton is an expert in Central Auditory Processing Disorder (CAPD). She evaluated my 8 year old…read moreson with Asperger's quickly and efficiently. She was very knowledgable on his disability and how to best help him. Even better she listened to me and understood the barriers my son encounters in his daily life. We are using her evaluation to get Auditory Integration Training (AIT) Berard method to help my son. It's worth the drive to San Mateo to see her. BTW- she accepts funding through school districts so you can ask the school to fund this evaluation/treatment for you.

So I brought my daughter to Judith in Oct 2017 and got here tested and she has Central Auditory…read moreProcessing Disorder , I was so happy to get her this diagnosis because the school said nothing is wrong with her but she wouldn't qualify for an IEP and I know my child was failing and falling behind in school wasn't understanding school either and didn't want to go to school anymore , I was able to take my report and they re did the testing and now she receive speech and see an RSP teacher at her school she is happy child and leading so much and catching up in school , Judith was so kind an explained everything to my child and me and she performed the hearing test , But this wasn't a normal hearing test with a lot of words . I'm so glad I found Judith the best audiologist ever , I'm so thankful my child did this test and yes I had to pay a lot but thankful my child is doing better and in a great program at her school and doing wonderful

I was seen by Victoria. A very knowledgeable and kind, understanding young woman. The hearing…read moretest went very well and because I have small ear canals had to have headphones on. She apologized profusely that they were a bit cumbersome but all went well. She explained my hearing loss and the difference between the various hearing aids. I went with the Sennhauser. Very happy with the service. Will go there again in five years, hope Victoria is still there.

So far, I have been very unimpressed with the attitude and customer service at this location…read more I was told I needed to book an appointment two weeks in advance just for an "ear check." When we arrived, the entire ear check took about 30 seconds. Only after that were we able to schedule the actual hearing test--which was another month out. Had someone simply explained over the phone that we could stop by for this very quick check before scheduling the hearing test, we could have saved weeks of unnecessary waiting. What bothered me even more was the way the staff interacted with us. They were short, defensive, and at times came across as downright rude. My mother is the patient, and she is there because she has significant hearing loss. Yet the staff seemed to make very little effort to account for the fact that she could not hear what they were saying. You would think employees working in a hearing aid center would be especially patient and accommodating with people who have difficulty hearing. The experience was made even more frustrating by the membership pitch immediately beforehand. I was encouraged to upgrade my Costco membership because I would potentially be spending several thousand dollars on hearing aids and could receive 2% back. On a roughly $3,000 purchase, that benefit is only about $60, which is approximately the cost of the upgrade itself. The sales pitch felt unnecessarily pushy given the circumstances. Overall, the process felt poorly explained and unnecessarily drawn out, and the staff were neither friendly nor particularly helpful. I am going to see if I can get my mother an appointment at another Costco location instead. After reading some of the other reviews here, it also appears that I am not the first person to have concerns about the attitude and customer service at this location. That is unfortunate, because patients coming to a hearing aid center are often older and hearing-impaired, and a little patience, kindness, and clear communication should be a basic part of the service.

Updated Below: I was extremely upset at my last visit here. I felt the person helping me had zero…read moreinterest in being there and I was bothering her. She had no idea why I was there when they wanted the appt. I had to ask for the wax filter as she was gonna send me home with nothing. I felt completely unheard and am pretty sure I was unheard. I felt the appt was unnecessary and I have to drive 40 minutes to get there. Very disappointed. I haven't had any issue before this but this last visit was horrible. Called back and talked to Rena (owner?) as requested. I am still very upset about what happened and the waste of my time this appt was and the rudeness I had to deal with. I won't be returning but obviously others have better experiences than I had so keep that in mind as this is probably not many peoples experience. But it was mine and I am still upset about it even though it has been awhile. Rena was polite and explained the person I dealt with was in training. So I hope if you go you have better experience. Odds are you will.

Tremendous service on my new Oticon Hearing Aids Was so…read morehappy I was able to donate my used pair for another soul who needs to hear better.