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Judith Paton, MA

4.4 (5 reviews)

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California Hearing Center - Oticon charger with my pink aids :-)

California Hearing Center

4.7(45 reviews)
1.6 km

Un believable service very clean very polite very knowledgeable Sierra new her field learned a lot…read more, Elton the front desk top notch, I wiki Be back

Wonderful experience from start to finish at this office!…read more I've always been protective of my hearing at concerts, parades, and other loud environments, but always been a little disappointed at how regular foam earplugs and even more expensive plugs distort the sound. I knew custom-fit, professionally engineered plugs were an option for far less distortion (and thus more enjoyment of shows), and I decided to bite the bullet and have some made. There was a little bit of a snafu with the appointment I'd made through a third-party provider, but the office managed to work me in despite the trouble (which was totally not their fault). This was all uncharted territory for me, but Dr. Giana Hatem put me at ease and was really wonderful to work with throughout the whole process. She answered all my questions, made some recommendations, and walked me through everything, from taking impressions of my ears (which feels super weird, but it doesn't hurt one bit) to making sure the fit was right and that I was happy when the final product came in. Which brings me to another thing to love about this office: they have a wonderful sense of humor! So refreshing! As Dr. Hatem was walking me through the office while I had bright pink goop in my ears, another doctor pointed at my ear and said "there's something in your ear!" On a return visit, they had a skeleton sitting on a bench in their waiting room reading a newspaper for Halloween too. These are not stuffy, super-serious-business people. I love that. After using my new earplugs for a while, I decided I wanted a second pair with far less attenuation for karaoke nights so I could hear myself off the house speakers better while singing, and Dr. Hatem made that process super easy. She asked me several questions to make sure she understood my needs and went out of her way to find me attenuators with about 80% less apparent attenuation (16dB less). I didn't even have to come back in for impressions- they still had my previous ones available to make a second set of plugs. If you're a serious musician or even just a serious concert-goer and you want to hear the full spectrum of sound, without distortion, and just quieter, I really recommend getting a custom set of earplugs. And this California Hearing Center office is a terrific place to get some made!

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California Hearing Center
California Hearing Center
California Hearing Center

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Eartone Hearing Aid Center

Eartone Hearing Aid Center

4.5(21 reviews)
4.5 km

I've gone by this office frequently and I (mistakenly) thought it might be pricey. Today I…read morebrought my 87 year old father who is visiting from Spain. He has one month old hearing aids that for some reason stopped working. I initially brought him to Costco. Big mistake, the woman behind the massive plexiglass divider wouldn't even look at us, specially when I told her he didn't buy them there. Not even an 'I'm sorry I can't be of help'. I could not wait one more day, as it was impossible to communicate with him. We arrived at Eartone and there were 3 people in the waiting room. I thought it would take quite a while or we might have to make an appointment for a later date. Rina greeted us and asked us to fill a brief questioner while she was with another client. In less than 10 minutes she was ready to help us. She assessed the situation and got to working on his hearing aids right away. She had to perform a hearing exam as she didn't have the client data to reset his hearing aids. She gave us the price and she recommended a special assistive device that was specially molded to his ear. She felt this would be very helpful to gain full benefit of his equipment by maximizing his hearing and it would allow his devices to stay in place better. I agreed to the price immediately as it was very fair. I'm an ER nurse, and know good patient/client care. Rina is a true professional, she was concerned and wanted to help. Her fees are excellent, fair, and will keep me coming back as I or my friends need it. A class act.

Updated Below: I was extremely upset at my last visit here. I felt the person helping me had zero…read moreinterest in being there and I was bothering her. She had no idea why I was there when they wanted the appt. I had to ask for the wax filter as she was gonna send me home with nothing. I felt completely unheard and am pretty sure I was unheard. I felt the appt was unnecessary and I have to drive 40 minutes to get there. Very disappointed. I haven't had any issue before this but this last visit was horrible. Called back and talked to Rena (owner?) as requested. I am still very upset about what happened and the waste of my time this appt was and the rudeness I had to deal with. I won't be returning but obviously others have better experiences than I had so keep that in mind as this is probably not many peoples experience. But it was mine and I am still upset about it even though it has been awhile. Rena was polite and explained the person I dealt with was in training. So I hope if you go you have better experience. Odds are you will.

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Eartone Hearing Aid Center - Thriving with laughter at 107!

Thriving with laughter at 107!

Eartone Hearing Aid Center
Eartone Hearing Aid Center - Happy Moment with Rina Valia with new hearing aids on!

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Happy Moment with Rina Valia with new hearing aids on!

Precision Hearing - Phonak hearing aids

Precision Hearing

5.0(39 reviews)
6.3 km

Hats off to Anga and Hannah. I was happy with my widex hearing aids after five years - and they…read morereplaced one that was lost under warranty. My hearing decreased a bit so i looked a buying a new set to take advantage of changes in technology. They suggested the phonak ultrasphere. These have much better controls and integration with the iphone but to get better results you really have to know how to use the app. They got on support with Phonak and walked through my use case and we tailored the app (from the phonak app and apple dash board) so that i could adjust for different use cases : TV, playing live music, restaurant, etc. The Phonak can reprogram some settings with a remote session. So in my house we logged into a support call and they adjusted some of the settings. They also phoned me a few times so that i could learn about some of the nuances - such as adjusting sound levels of background noises. The Phonak allows adjusting speaker and mic levels as well as mike source. It's no fun losing your hearing as you get older but really great having the support of professionals who know their way around new technology!

Updated review: I…read morewas forced to use a different audiologist due to my employer's insurance coverage. After I got my aids, I needed assistance but they never returned my phone calls, emails, or a request for help through the manufacturer's iPhone app. It was worth it to me to pay a "transfer of coverage" fee to Dr. Lao to have her take over maintenance of them. To make a long story very short, the original dispenser put the wrong length wires on my aids so that the front-facing microphones were buried behind my ears making them useless. Certainly explains a lot, eh? Dr. Lao replaced the wires for me and now the hearing aids are in the right place - peeking over the tops of my ears and letting the microphones do what they were designed to do -- pointing towards people I am talking to so that I can hear them. You can read my previous review below.

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Precision Hearing - Precision Hearing, Inc was awarded the 2019 Best of Burlingame: Audiologist. What a great honor and wonderful surprise!

Precision Hearing, Inc was awarded the 2019 Best of Burlingame: Audiologist. What a great honor and wonderful surprise!

Precision Hearing
Precision Hearing

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Jennifer Bock-Hughes, MD

Jennifer Bock-Hughes, MD

3.8(25 reviews)
1.6 km

Excellent clinician--you'd be hard pressed to find someone better. Very discerning attitude with…read moresolid listening skills, really takes the time to evaluate symptomology. She ordered a test and took the time to examine in her office. Patient with diagnostics and none of the hubris that I so often and sadly run into these days. She's been doing this for a long time and has a ton of experience. Highly recommend for anything ENT related.

I am not a fan of being negative, but this felt like the biggest waste of my time and money ever…read more Right from the start I wasn't a fan... Check in: they make you call from your car because of COVID 19. No big deal right? Well I called when I arrived 15 minutes prior as requested. I then proceeded to sit in my car for 45 minutes with no contact or communication from them. I finally called them again and waited another 10 minutes after that before I was called. Actual Appointment: went in and they did a standard check in. When the doctor finally came in almost 45 minutes late, she first sat 6 ft away from me and asked why I came in. She then proceeded to cut me off and tell me I needed to fix my mask on my face. Please note that my mask was on all the way, but because I had a homemade sewn mask, it did not stuck perfectly to my face to create a full seal around my cheek and nose area. So after spending some time adjust my mask to her liking, she then finally came close enough to me to actually do an exam. I went in for an ear issue so she checked my ears first. When I told her I felt congestion in my ears, she said well normally I would check your throat and nose but I don't want to do that because of COVID. Now I'm confused. I went to see an ENT and she doesn't want to check me nose and throat. I understand the risk of COVID, but she is a doctor and I'm here for an appointment after jumping through several hoops to prove I am not sick and waiting a long time in my car! We are now about 15 minutes in to the appointment. She can't see anything in my ears so she says "go next door and get an audiology test". She tells me I should take allergy meds. I told her I've done that. She then offers to inject me with a steroid. I said no thanks. I don't think just taking a look in my ear and telling me "I don't see what's wrong" warrants the offer of a steroid injection. She gives me a card to the lady next door for a hearing test and tell me I can promptly leave out the other door. No bill, no follow up, just go get a hearing test. Here's where it gets great. My bill comes in $230!!!! For what exactly? I'm not sure. Poor bedside manner, being late, mask shaming me and not doing a SINGLE THING to help my symptoms. She didn't even bother to give me a full exam. If your comfortable going to a doctor who is too afraid to properly practice her trade and then over charge you then this is your lady. Otherwise, I would recommend doing a better job vetting an ENT than I did. Bottom Line: she seemed more afraid of me than willing to help me. She was late, tactless about the mask and seemed more interested in getting me out of there as quickly as possible than anything else. If I had been given a bill on the spot, I would have fought it. I guess we all live and learn.

Judith Paton, MA - audiologist - Updated May 2026

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