Two Alex's came and opened up the areas where there was a leak and took out all the mold. They…read morewere very professional and left everything very clean after they finished. Was a good company and I would use them again if needed.

We had this company come to do smoke remediation after the Eaton fire. They were very kind and…read morethorough through the initial visit but things went a bit array after. They didn't provide a clear order of services and multiple people seemed to be coordinating the clean up but all insufficiently. We had to repeated call the office to get updates and know when people were coming into the house. The cleaning crew did a good job on the attic insulation and vent cleaning. But we had to call the powers washers back because they missed a few spots outside. They had the main interior cleaners come before all the other work was done so we had to ask them to reclean the house (we found a lot of dirt and footprints in the house). There was mismanagement of the workers by the company. Our main agent couldn't make it and the replacement they sent to pick up our check straight up lied and ghosted us. All in all, the job was complete and they were open to redoing work when it wasn't done. So we appreciated that.

Had water leak in my property which lead to mold issues. Contacted Restorerz through my local…read moreplumber's recommendation.The mold remediation service was efficient, professional, and thorough from start to finish. The team arrived on time, clearly explained the process, and took great care to contain the affected areas to prevent further spread. They used specialized equipment to remove the mold and addressed the underlying moisture issue, which gave me confidence the problem wouldn't return. Communication was consistent throughout, and they left the space clean and safe. Overall, it was a smooth experience and well worth the investment for peace of mind. Shout out to Joel, Christobal, Javier, Mark, David, Christobal and Morelia for their help and support throughout the whole project.

What an absolute nightmare of a company to deal with. It's all great and happy if you're willing to…read morecommit insurance fraud. If you're not, expect lack of communication, any communication is a "miscommunication", and expect a hefty bill with "creative invoicing". I'm all about saving a buck but at the cost of MY premiums & integrity, no thanks. $300 for some friend plumber to create a fake report to send to insurances. INSANE. Never mind the absolute lack of care for your items when they pack them up. I had my succulent plants thrown in with all my jewelry & bathroom items. Absolutely could've and would've love to pack them up myself and put my plants outside if they listened to our request to not start on Friday and to reschedule to Monday. My partner & I were at work as their team entered my home by telling our roommate they were supposed to be there. Ask for an itemized invoice? Crickets. Try to talk about issues? Deflected to the other 3rd company parties they work with while in your house. I asked over and over for an invoice, gave my email multiple times, nothing. Just to get called 4 days before they decided to consider me late by their AR department. 17,000 in 4 days?! (Master bed) Luckily, Zach (their AR team member) was easy to work with and I was able to have an extra week to pull funds. There are so many more details - I will gladly post our text messages and videos (I have cameras in/out). ** Look at EVERYTHING they make you sign, when they hand you an iPad with only a signature window up & they say oh, that's just x document, ask to see that document first. I asked for an estimate over & over to be told they don't do those they just bill your insurance, just to find out I signed some mysterious 20,000 estimate? Absolutely not, especially when they told me it would be around $8,000 if I paid myself and not go through insurance. He explained I was signing a promise to pay if my insurance doesn't cover and a 3 days before quit contract if I change my mind.

We contacted Green Planet Restoration after our home was broken into. The intruder shattered a…read morewindow, hid in our gym room, and left blood on our equipment and belongings. It was late at night on a weekend, and after calling several other companies with no response, Green Planet was available and came out promptly. The representative and employees were very pleasant and professional. There was a discrepancy regarding the billing; however, they were very responsive and eager to help me understand the charges and resolve the issue. I truly appreciated their willingness to address my concerns. I would highly recommend them to anyone in need of biohazard cleanup services.

I had a leak from a bathroom upstairs. I feared it would cause mold. I had requested quotes from 3…read moreplaces. Green Planet was the first to come out. If you want water damage resolved quickly, they are what you are looking for. They were not the cheapest quote but they were the fastest. I got quotes from other places that included drywall repair but they were a few days out. So I decided to go with Green Planet because they could start immediately. The only thing was that their quote didn't include drywall repair. I was told it's another dept and I would need to get a quote or I can find my own handyman. Ok how much can it be? Well after the water damage was resolved, I started getting quotes for drywall repair. I found out it was very expensive. In fact, well past the quote from the other places that included drywall repair. If I were to do it again, I would get quotes for the complete work so I can compare apples to apples.

My house was flooded, and I called Tip Top after they were recommended by a friend. From the very…read morebeginning, Jonathan, the manager, walked me through the entire mitigation and repairs process. He took the time to explain everything and made a very stressful situation feel much more manageable. Tip Top carefully packed and stored all of my belongings during the repairs. Once the work was completed, they returned everything and placed my contents exactly where they belonged. The entire team was professional, organized, and easy to work with. I truly appreciate their hard work and excellent customer service. I would highly recommend Tip Top to anyone dealing with water damage or needing restoration services.

Several years after our original experience, I was unexpectedly contacted by Ruben Umana, Partner &…read moreVice President of Tip Top Restoration, who explained that the company had undergone major leadership and operational changes since our 2019 experience. Ruben joined the company in 2020 and shared that his mission has been to help transform Tip Top into a reputable company that supports people during already stressful situations -- not one that adds to their hardship. He acknowledged that what we experienced should not have happened and took the time to talk through our concerns. Even more surprising, there had still been a few unresolved issues from our original claim that Ruben personally worked with me to address. It was genuinely refreshing to have someone proactively reach out, take ownership, communicate professionally, and work toward a mutually agreeable resolution years later. While our original experience in 2019 was extremely difficult and accurately reflected in my prior review, I also believe it is fair to recognize when a company makes meaningful changes and when leadership demonstrates accountability. Based on my recent interactions with Ruben, I would absolutely be willing to give Tip Top another opportunity should we ever face a similar situation in the future.

When we were officially found to have mold in our home a couple of weeks ago, I feel so fortunate…read morethat a friend recommended Restoration Masters. Not only did they do an incredible and fast job, they surpassed expectation at every turn. They kept telling me, "we'll have to check our schedule, we're very busy, it might be awhile" and yet here I am 2 weeks later with the job done. They also came in quite a bit under another quote. It was a great experience and I won't hesitate to call them again if the need arises.

We had restoration work done on our roof and were very pleased with the results. The team was…read moreprofessional, showed up on time, and completed the work as promised. The roof looks great and everything was cleaned up afterward. Overall, a smooth and stress-free experience. Would definitely recommend.

I had a pipe break in an upstairs bathroom. It created major damage to my downstairs. I called a…read moreplumber, then Voge. Anthony at Voge helped me thru the whole process. From getting my home tested for asbestos, getting the asbestos and water damage removed, to putting my home back together. Contact Voge if you find yourself in a similar situation and ask for Anthony. You'll get your money's worth.

I had a toilet leaking into the crawl space making a big mess and Voge inc. sent out Michael. He…read moreexplained the process they would go through to decontaminate and dry out the area so the plumbers could come and fix the problem. Michael and the crew did a very good job, they were professional, clean, knowledgeable and easy to work with. would recommend Voge inc. for any remediation restoration work. Thank you guys Ron Semas

We discovered an extensive mold issue under our home, UGH! I called around and settled on 911, they…read moresent Manuel within days of my call. He did an extensive inspection (complete with photos) in the crawl space of our home. He showed us the damage and explained how the remediation would take place. Jerry came out to do the service. Exemplary! He went over the original order and completed everything point by point. The work took 8 days. When finished, the mold was dug up and removed and replaced with a granular disinfectant incase of relapse. He finished by spraying all of the exposed wood structures under the house in that area. 911 Restoration is the most professional, comprehensive and efficient company that has worked on our home!

We had major issues under the house from a secondary line leak. After calling a well-known…read morecompany, I thought they would be responsive - they were not. My next call was to 911 Restoration and they delivered. Quick response to our call, we received the bid right away, and they started as quickly as possible. They also worked with our plumbers and they replaced the needed lines. It you are in need - 911 Restoration should be you next call.

I had a major water damage issue at my home and hired ASAP Restoration to handle the remediation…read more Abraham was outstanding from start to finish. He was professional, knowledgeable, and extremely thorough in assessing the damage and explaining the process. During a very stressful situation, he took the time to answer my questions, kept me informed every step of the way, and made sure the work was done properly and completely. What impressed me most was Abraham's honesty, integrity, and fairness. He provided a very reasonable price given my circumstances and never made me feel pressured or taken advantage of. His team was punctual, respectful, and professional throughout the project. It's rare to find a contractor who combines expertise, excellent communication, and genuine concern for his customers. I highly recommend ASAP Restoration and especially Abraham to anyone in need of restoration services.

ASAP restoration and remodeling was a saving grace during a very difficult time. We had an…read moreunexpected death at our home which called for a biohazard clean up due to body fluids. They were quick to respond, came out to our house to assess the situation within 2 hours of contacting them, and completed a biohazard cleanup within a day. I highly recommend them.