All I can say is BACK SLOWLY AWAY from this company!…read more Here's the story: We recently moved to the area and decided upon Stover for our fuel oil needs. Their prices are higher than other local companies, but we were told it was worth it, since they were responsive and customer-oriented. So we forked over the extra money. A few months into working with them, our fuel-fired water heater started leaking. We called Stover to see if they could come out and take a look. During this initial phone conversation, we asked if there would be a charge associated with the visit. Randy, the person with whom we were speaking, said, "We'll worry about that later." Stover came to our home, diagnosed the problem, and left, all without any mention of a charge. We remembered that our Realtor had bought us a one year home warranty plan, and that the water heater was covered (yay!), so we called the warranty company and had them take care of it. We thought that was the end of it. But NO. A few weeks later we get a bill in the mail from Stover for $70. A phone call with Randy made the situation worse: not only did he staunchly refuse to forgive the bill ("We provided a service. It's a fair charge."), but his constant interruptions and completely rude demeanor proved once and for all that this company is NOT oriented toward customer service! As I tried to tell Randy, it is not that we believe $70 is an unfair charge. What we think is completely insane is that, upon DIRECT QUESTIONING about whether there would be a charge, we were essentially told "No." And then a bill shows up. All I can say is that if you value HONESTY and CUSTOMER SERVICE in the companies you work with, stay far far away from Stover Fuel Oil Inc.

I have used Stover for 20+ years and the service has been outstanding. They are responsive and very…read moreknowledgeable. I see a review from Becky who does not expect to pay for a service visit and just laugh. Stover has ALWAYS been very fair in all my dealings and would highly recommend them for oil or service work.

This business has been handling our plumbing, heating and air conditioning since we moved here in…read more2016. Reliable, always on time. They work clean and are very professional. They were here on the spot when our furnace failed last October in the midst of the pandemic. Installed new equipment in just over a day and had us back up and running. Fair pricing also.

I had a large old AC unit that was built into the wall of my house that stopped working right as…read morethe weather was warming up. I obtained 3 estimates on replacing the old wall unit with ductless units throughout the house. Jason from LCS showed up first and his customer service impressed me from the minute he walked in my door. I also liked the fact that this was a locally owned family company. When I received the estimates I found the price from LCS to be the most competitive for the top of the line unit that I wanted and in line with what I expected to spend. The other two estimates were offering lesser units, at higher costs, and the maintainnce fees for subsequent years were higher. The install was completed and I'm extremely impressed at the efficiency of the Mitsubishi ductless units as well as how well the install went. Literally everything went as Jason explained it would and I'm very happy with the end result. Impressed all around. Thanks Jason & LCS!

I've owned this 100-year-old house since it was a 70-year-old-house and, as you might imagine,…read morewe've had a few professionals at the house over the years and we've learned a bit. In this case, we needed to replace a natural gas hot water boiler and the water tank connected to it and we hired LCS. LCS had glowing reviews here on Yelp and I hoped they were true when we decided to hire them. I can say now that those reviews weren't glowing enough. LCS's attention to detail and their commitment to the quality of their work is amazing. Three anecdotes to give you a feel: 1) They were to arrive on day 1 of a 2-day installation at 8:30 am. They arrived at 8:33 and the first words out of their mouth were a sincere apology for being late. 2) At the end of the job, they found that the thermostat they had was not the one they ordered, and they asked to stop by the next day to install the correct one. While here the next day, they noticed a drip from the exhaust vent that that might possibly hint at a thing that, someday, in the exact wrong conditions, could possibly cause a problem with exhaust pressure. And they then spent the next 6 hours very, very, very slightly rerouting the exhaust to correct that fault. 3) Later that same day, at supper time, the new thermostat - which was working fine when they left - failed; it wasn't demanding heat. I called and they were back within 20 minutes with a new thermostat. The system has worked flawlessly since. These guys are a small locally owned small business. Just some guys trying to make a living. Jason, Jonathan and Patrick are the ones I know they're legitimate, honest, responsive professionals who are trying to do it right. Reward them.

Ramon was great. He came in, diagnosed the problem with our A/C and fixed it. Instead of most…read morecompanies that immediately recommend replacement of the A/C unit, he figured out the problem and got the unit running for a very reasonable price. These guys are our new go to for heating and air conditioning.

Honest first class service. As a woman who is often home alone when technicians visit, this is the…read moreonly company that I will use. The staff are friendly and the company sends a text before their arrival. The company is very fair with pricing and saved my family thousands of dollars after a competitor tried telling me that I needed a whole new HVAC unit when my broken unit was under a 10 year manufacturer's warranty. I'm a Ressler & Mateer customer for life!

Cliff was very friendly, courteous, knowledgeable,and…read moreefficient. Arrived on time.Fee was covered by service contract .

They charged me over $500.00 for a half hour work replacing the wax ring on my powder room toilet…read more. I had to sign up for a contract that i later canceled ... Without signing up for their contract then my bill would have been close to $700.00... I just felt scammed and taken advantage of... no way should a $20 wax ring and 30 mins of labor should cost over $500.00. If i would have refused it would have cost a ridiculous price just for coming out... I needed the problem fixed so i paid their rip-off price ..

Great customer service and qualified staff. I have been dealing with an unresolved water leak ,…read moretheir plumber finally found and fixed the issue.

Ask for a breakdown of your bill..they won't provide it. They charge according to where you live…read more They've over charged us for years. Word of mouth is the best form of advertising. I can't wait to let people know about the scam Leggett runs.

Our heat went out and Jake stopped by to quickly discover the motor died. He drove to pick up the…read morenew motor and returned to install it. How's that for service? He was very knowledgeable and detailed to ensure everything was working properly. I would recommend again and again if you need anything done with your heating and cooling. 5 Stars!

I highly recommend NS Johnson for your HVAC needs. From getting estimate to the the install of a…read morenew central air system these guys were very professional. It was all done in a timely manner, and they beat other estimates by almost $1000. The install was done in 2days, letting us know when arrival would be, what was needed if anything to the end educating us on the thermostat.

Very professional experience. Mike arrived early and waited for my go-ahead before starting any…read morework. I stayed with him for most of the service, and he was incredibly patient in explaining what he was doing and answering all of my questions along the way. We ended up adding a UV light to help prevent mold and improve air quality, and Mike did a great job with the installation. Overall, it was a very pleasant experience from start to finish. I highly recommend Mike and would gladly work with him again.

Scheduled them to come look at my central air because it was not running properly. Guy came out to…read moreassess the situation and told me it was my duct work. He even stated "this will fix the problem." Well, guess what...it didn't fix the problem. I paid all that money for a repair that I was assured would fix the problem and got nothing to show for it. No offer of any type of refund for the ineffectiveness of their service...they came out once or twice more but didn't do ANYTHING to remedy the issue. So I was left paying for a repair that either wasn't needed in the first place or didn't fix the problem they assured me it would. The last guy that came out (apparently one of the owners) was very snippy and sarcastic about the situation as well. I wouldn't recommend these guys to anyone since they bilked me out of thousands.