Our heat went out and Jake stopped by to quickly discover the motor died. He drove to pick up the…read morenew motor and returned to install it. How's that for service? He was very knowledgeable and detailed to ensure everything was working properly. I would recommend again and again if you need anything done with your heating and cooling. 5 Stars!

I highly recommend NS Johnson for your HVAC needs. From getting estimate to the the install of a…read morenew central air system these guys were very professional. It was all done in a timely manner, and they beat other estimates by almost $1000. The install was done in 2days, letting us know when arrival would be, what was needed if anything to the end educating us on the thermostat.

This was the first time I've had my A/C serviced by this company. I was very pleased with how…read morethorough they were. They checked things the prior service company didn't (like check the temperature in my return air ducts inside the house). The technician also made sure he explained everything to me and was sincerely interested in making sure I understood everything. Asked me numerous times if I had any questions, etc. Very pleased and will definitely continue with them in the future.

Value. The costs are too high. Every time they visit, they claim there is a major issue.read more

I haven't seen customer service like this is a really long time. You can tell Lou knows what he is…read moredoing and he explains everything to you as well. He doesnt try to take you for your $$$. He takes quality service seriously...even called the next day to check in! Nice guy and Very fair pricing as well. Highly recommend.

Lou was great in every aspect. I had a pipe break and noticed it around 9:30 PM on a Monday night…read moreand Lou came right out and fixed it. He was very qualified with a great personality. His follow up to make sure everything was great was timely and much appreciated. Lou is GREAT.

We decided we wanted to add ductless AC to our home.. Our…read morefirst impression of the sale rep...Gary White.. was what a company person. He gave us a little history about Boltz and said he had been with them for over 20 years...made me think we have the right person for our air conditioner needs, estimate. Its been weeks now! We called the main office and sent an e-mail! Nothing !!!! It must be nice that your business is doing so well that your sales rep doesn't need to drum up new business. At the least, return our phone call. You could still send us the simple job estimate we requested, but I guarantee you won't be getting our business. We were trying to stay with local business. We'll stay local, it won't be Boltz though. Disappointed !

Late season residential AC failure. We have an 18-year-old unit and recognize we are close to end…read moreof life. In this case however it was a simple change of capacitor and cleaning. Our technician John is TOP NOTCH. Friendly, respectful, polite, knowledgeable and hard working. His professional and affable demeanor show that he is a true craftsman and customer focused. Anna the dispatcher is friendly and helpful and sent our tech earlier than expected, which was perfect as we reached mid day 90s with brutal humidity. We've never been concerned by the pricing as it is fair and what you would expect to pay for this service in our region. Despite the family owned company being sold to Rhoads Energy, the fast and friendly and professional response with fair pricing, among other things, are the hallmarks of what the business was and will continue to be with the staff they have.

We highly recommend Leaps and Bounds Heating/Cooling. They were professional, informative and…read moreresolved our AC issue. We will be calling them for all our AC/heating issues.

Scheduled them to come look at my central air because it was not running properly. Guy came out to…read moreassess the situation and told me it was my duct work. He even stated "this will fix the problem." Well, guess what...it didn't fix the problem. I paid all that money for a repair that I was assured would fix the problem and got nothing to show for it. No offer of any type of refund for the ineffectiveness of their service...they came out once or twice more but didn't do ANYTHING to remedy the issue. So I was left paying for a repair that either wasn't needed in the first place or didn't fix the problem they assured me it would. The last guy that came out (apparently one of the owners) was very snippy and sarcastic about the situation as well. I wouldn't recommend these guys to anyone since they bilked me out of thousands.

I contacted CleanAir and requested them to come clean our air ducts. Ed called back within hours…read moreand we set up an appointment. He was prompt with arrival and upon inspecting our ducts, he said that he thought we could wait a few years because they weren't that bad. He would do them, but suggested we save the $$$ for a few years. Who does that?? He has my business in a couple years! Honesty. You don't see that too much anymore.

Great experience with CleanAirVent. Very easy (and quick) to schedule the vent cleaning. He showed…read moreup on time and was done quickly. Highly recommend him.