Went to the salon with high expectations. Overall seemed like a nice place modern, and everyone was…read morevery friendly and acted like family. I went in for keratin bonded extensions, and I will not be returning. Stylist Joy did nothing to my hair prior to putting in the extensions and then let me leave with my hair looking like I had two "levels" to my hair. When I got home and saw how awful it really was I went back in and asked for a partial refund after spending +$700 and not trusting her to do more to my hair. She said she knew it didn't look right when I left and wouldn't give me a refund. She cut it to try and fix it but it still is not quite right. I would not recommend this salon to anyone, and will not be returning.

I have been going to Louise Ganas as my stylist for the past 20+ years. She is talented, warm,…read morefunny, and listens to what I want with a smile, even though I insist on the same cut EVERY time. I even try to tell her how to cut my hair after all these years. Shame on me! She knows how to do her job and she does it extremely well. I've never had a bad haircut in her chair. I have also seen her work on other clients as they leave her chair. She is truly a miracle worker!

The first time I went I was blown away how long my acrylic nails had lasted, I had to even…read morereschedule my refill because there wasn't enough growth, but I got a pedicure that day instead by Wilma, it took longer than expect but i was in no rush and her detail work was impeccable! I have gone there for a refill and pedicure with two other technicians but Wilma is by far my favorite with her detail. I've seen her do builder gel extensions on another client and she is just very detailed! Worth the money, worth the time, worth the wait (when your schedules don't always line up with the technician you want).

I am writing this review based solely off the customer service, as I wasn't given the opportunity…read moreto get my services done. I wanted to support a black business and try this nail salon. Booked my appointment the week before to make sure my spot would be secured. The day before my appointment I get a scheduling conflict text and call saying that I cannot go to my appointment. They tried to schedule me for the next day but I could not make that appointment. That was the reason for making my appointment on the day that I did. Bad first impression and I ended up going to a different nail salon that was able to accommodate me the same day. I was really looking forward to trying this establishment.

My Mother's Day gift to myself - I booked a Deep Tissue massage through Groupon. You have a choice…read moreof two massages to pick from. I did not have it done at the original location. The massage location was at 906 Penn Avenue in Wyomissing, PA. The booking process was easy. I did this online, then a day later I received a text message to set up an exact date and time. My appointment was with Tanja. I received a reminder text a week or so before, then I believe the day before and then the day of. I like these reminders because life tends to get busy and sometimes I forget and these reminders are helpful. Tanja was very inviting and friendly. She was helpful with answering my questions and she had some helpful suggestions too. The room smelled wonderful and was so inviting. It was also relaxing, and had soft music playing. I had so many knots in my shoulders, she worked on those (it takes time to break those up). It was an hour long. The overall experience was wonderful. I highly recommend Tanja. She is great.

My sister purchased a groupon for this salon for a partial highlight. She thought she would give…read morethe salon a try because the groupon price was enticing. She scheduled an appointment and up until the finished product and final price, everything went great. She opted for a haircut and style. The haircut was super choppy. They upcharged her an extra $100 and the final product was quality that resembled beauty school work. The product they used or however it was processed left her hair orange. She called to get it fixed and they told her to come back in without a problem. When she arrived they were confused and thought her hair looked fine?! They threw in a couple more highlights that didn't even take care of the Orange color or inconsistent highlights. I wouldn't recommend this salon at all! They are expensive and do poor work. Not to mention, she tried reaching out to the owner several times with no response to tell her about the experience she had. I would recommend going to Allure Salon (ask for Jill) in Allentown. They too are pricey, but it is worth spending the money for a job well done!

Great place, hair always comes out perfect. I would highly recommend this place. All the stylists…read moreare so friendly, it feels like going home when I walk in there. Their stylists always know how to keep my cut and color updated with the current styles.

Staff are friendly and courteous, professional atmosphere (hense the generous 2 stars), IF you're…read morefollowing things according to plan. If there are issues with your treatment, you may not receive a call back for weeks, and instead might have to keep calling them. I purchased the laser nail treatment with the "written guarantee". Before originally scheduling in January 2014 I confirmed over the phone that this was a money back guarantee, and the answering staff member confirmed yes, that they've never had anyone that the treatment didn't work on. One year and 3 treatments later, after following all instructions perfectly in addition to going above and beyond to be sure I was doing my part, my nail situation is worse, not one bit better. I was assured the entire time that I just needed to continue following instructions and scheduling appointments. No results. Now they're refusing a refund, stating that it's just a written guarantee that it works, meaning they'll continue treating at "no cost". I'd rather get that whopping $500 back for this bogus treatment then continue playing this game. Now I have to take Lamisil and risk my liver, or just live with this problem forever. Don't waste your money. I'm very disappointed.

Fantastic results from laser treatment here. Staff is extremely friendly and helpful!read more

I became a "first time" customer today in their salon...I had a very big bed head knot and she got…read moreit!!! I would recommend this salon to whoever asks me!!! I was greeted by very warming stylists...Working in a salon for almost 26 years spoils you but Fran, Dawn and everybody else made me feel awesome!!! See you soon for hilites!!! FRAN you rock!!!