I was a pretty nervous about getting my hair done because I've had really bad experiences in the…read morepast at Lords & Ladies. Sabrina at Cinergi made me feel so comfortable and trusting in her when I went in for my balayage appointment. She took her time and knew what she was doing! I absolutely love the way my hair turned out -- it is exactly what I wanted. Thank you again, Sabrina for doing such a wonderful job! I will definitely be recommending friends and family members to you in the future. :)

Like this place for pedicure- very chill, laid back, atmosphere without being too business driven…read morew/ high pressure tactics & upsells. Never feel rushed or disregarded. No assembly line here. Angelica appears young, but will take direction & honor requests with little bit of prodding. She has calm, easy-going, no drama, energy. Find her to be cautious, but genuinely interested in doing a good job & focused on service not her phone or coworkers. Reasonably priced, decent selection of colors, comfortable chairs. Give Lisa's a try. Will continue to patron so long as service remains solid. My best pedi experience in area.

I went there today for the first time as this location recently opened and I had been waiting for 1…read moreyear. Great service and Ashley my wax specialist was amazing and very friendly. I would highly recommend this location and definitely ASHLEY; it's nice to find a great waxer.

I can't tell you who my wax specialist was because she didn't introduce herself! She was pleasant…read morebut I did not get what I asked for in regards to my Brazilian. She told me "she forgot." I also thought it hurt more than usual. I have had a Brazilian wax more than a dozen times. Today was the first time I had BLOOD in my underwear. BLOOD. I did speak to the manager and she made it right as far price but unfortunately I am scarred for life and I won't be returning to this center.

Had a deep tissue massage from Shavonna and it was amazing. Very professional and thorough.read more

My daughter and I planned a spa day and this spa did not disappoint! The massages were amazing. I…read morewould highly recommend.

I had one of the best experiences at the Skin Sanctuary with Shannon today, receiving a manicure…read moreand pedicure. The salon was lovely and inviting, and Shannon was so nurturing, friendly and went above and beyond to make me feel cared for and to give my hands and feet the love they really needed. My nails look so beautiful and refreshed. I can't wait to go back!

Excellent service. Attention to detail. Professional. I highly recommend. Great location. Clean…read more Beautifully decorated with a calm atmosphere. Thankful for the many years of treatment. 5 stars! Thank you for always working with my hectic schedule. A great business, well run, and worth it!! ​

I am incredibly tough on hair cuts. Living in LA or New York, I went out of my way to get a haircut…read moreI genuinely liked. In Reading, I'm not presented with as many options. The stylists at Bailiwick do a perfectly fine job at cutting my hair. After a haircut, I leave without the same feeling of regret I get when I go to other places. What gives Bailiwick 5 stars is how they handled a family members hair. Last minute before Thanksgiving I made an appointment for my mom assuring her this place was the best in the Reading area. She agreed to go but had reservations. After her hair was cut and styled, she came out with not just good looking hair but with good feelings. Her stylist made her feel relaxed and listened to what my mom wanted. A month later and she still feels confident about her hair. Anyone can learn to cut hair, but it takes a special person to make someone feel confident about their hair.

The deep regret I have from my first visit to this salon is overwhelming and difficult to put into…read morewords. I asked for a cut. I left with a hack job. I requested shoulder-length. I left with 6 to 7 inches of my hair hacked off. Stylist was talkative, but friendly. Looking around, it appears they are not equipped with modern, sophisticated, multicultural talented stylists. Deeply regret my first and only visit to this salon.

Went to the salon with high expectations. Overall seemed like a nice place modern, and everyone was…read morevery friendly and acted like family. I went in for keratin bonded extensions, and I will not be returning. Stylist Joy did nothing to my hair prior to putting in the extensions and then let me leave with my hair looking like I had two "levels" to my hair. When I got home and saw how awful it really was I went back in and asked for a partial refund after spending +$700 and not trusting her to do more to my hair. She said she knew it didn't look right when I left and wouldn't give me a refund. She cut it to try and fix it but it still is not quite right. I would not recommend this salon to anyone, and will not be returning.

I have been going to Louise Ganas as my stylist for the past 20+ years. She is talented, warm,…read morefunny, and listens to what I want with a smile, even though I insist on the same cut EVERY time. I even try to tell her how to cut my hair after all these years. Shame on me! She knows how to do her job and she does it extremely well. I've never had a bad haircut in her chair. I have also seen her work on other clients as they leave her chair. She is truly a miracle worker!

Some would say self care is a luxury, especially when budgeting comes into play…read more A visit to a salon would definitely be one of the first things, one would deem not a necessity! However it is!!!! Cause after all, what the say, is true ... "Look good ...Feel good" It's truly a game changer, not only aesthetically but mentally !!!! So with that , I can't recommend Michelle Anton enough. She is second to none in Berks county! Her talent is extraordinary and more importantly, Michelle ensures all her co-stylists and colleagues are equally talented, up to date with all the newest techniques and trends and provides them with continuous education!!! So honestly, you can't go wrong, you can definitely feel confident, when sitting in anyone of the stylists' chair at Lords and Ladies, the Sinking Spring location!!! Additionally, what is equally important to getting a fantastic fresh new look or feel at the salon, with a new hair cut or style, manicure, pedicure , facial and /or a massage is your first and last point of contact !!!!! So I would love to recognize Amy Sonoski and commend her for consistently, doing an outstanding job!!! She is so incredibly resourceful and efficient!!!! Quite honestly, I'm convinced she has a dash of magic pixie dust, cause she always finds a way to accommodate the clients, no matter what the ask is!!! More importantly, Amy manages to do this, consistently, with a smile on her face!!! She treat clients with respect and appreciation. She extends a warm and welcoming feeling and makes one feel like they are truly part of The Lords and Ladies family with always considering your best interest at heart! I'd say that Amy Sonoski is indispensable, especially in a fiercely competitive industry ! It's a great feeling to walk away with, so Thank you Amy !!!

Beautiful salon. Visited this salon while on a visit from CA. I highly recommend asking for Kim B…read more She did a fantastic job on my hair. My highlights looks great and I have to say she did an especially nice job of being gentle and not causing breakage to my hair. Even the hair washing felt relaxing. She is friendly and professional.

Rude and waste of time.....was told a 15 minute wait....40 minutes later....the stylist took an…read moreappointment, another walked in and of course they have an appointment...one woman in back basically said they will be right with you...........when?? Really? Id still be waiting...forget it!

Horrible. They dyed my dark blonde 10 year old's tips green. It mostly washed out AT the salon and…read morethen gave her after care instructions to wash in cold and with a good color shampoo. We followed the instructions to a T but the color is not even noticable after one wash in cold with color safe, paraban and sulfite free color safe shampoo. They told me that it was because of the shampoo which I use ALL the time on my RED (prone to fading) colored hair. Because we didn't buy the shampoo at their salon, too bad on us. Way too expensive for one day of color. Never again.

Over all I give my experience a 2/10. No greeting when I entered she just looked at me…read more I have thick eyebrows that I like to keep thick and just get cleaned up. Whenever I get my eyebrows done I'm very vocal about how I want them. Not only did she not listen to my request she absolutely disregarded what I wanted. I left out with a missing chunk (look at the front and bottom) of my right eyebrow. When she showed me in the mirror I knew I didn't like them but I didn't want her to try and fix them. I'll just let them grow at and try a different place.

Absolutely worst eye brow experience of my life! I asked for my eye brows to be waxed and after an…read moreawkward 30 seconds of silence from the front desk the girl finally got off her phone and walk my over to her chair. Next to the chair was her cart with a disgusting mess of used papers, threads, and popsicle sticks from previous clients. She confirmed that I didn't want my eyes brows threaded- I confirmed and said I really it hurts, I prefer waxing. After waxing-she then threaded my sensitive skin, and handed me a small mirror to see if it was okay. My skin was now bright red and she missed the majority of what seemed like obvious hairs to be removed. I pointed out the area I wanted fixed and she then threaded some more, and by this point it hurt so bad I just wanted to leave. Then I got into my car and noticed the patch missing from my left eyebrow as pictured. When I walked back inside to ask her what happened she was extremely rude and said "you're eyebrow is just shaped like that, just use a brow brush to comb it over". In the 25 years of having my eyebrows I've never had a bald patch like I do now. This is an obvious mistake. I was so frustrated with the complete disrespect, I left- the least they could've done was apologize to me. Overall, this place is dirty, cheap and extremely rude. I guess you get what you pay for.