Salon work is very pricey but the quality could be better, the vibe given off here is the…read morebusiness,prefers a wealthier clientele , not the average working class , seems like this business can be discriminating , towards race

Sherry did an amazing job cutting my hair! I showed her a few photos from Pinterest and she was…read moreable to cut my hair just like the photos! I love my new hairstyle!! She did a great job!! ‍

I am very disappointed with Bell Tower Salon Spa services. They changed my appointment for a 90…read moreminute Hot Stone massage 3 times without a valid reason. I received a TEXT from Bell Tower (610)372-6379 on 1/26/26 at 4:40 pm that stated: "Good afternoon Marie. This is Cynthia, Guest Service Coordinator, at Bell Tower Salon Spa. I am reaching out to confirm your appt tomorrow (TUES) 1/27/26 for a 90 minute Hot stone massage with Paige at 9AM. I tried calling you but there is a temporary error message instead due to a cancellation Paige has later in her day to help streamline her schedule more efficiently? Kindly let me know at your earliest convenience. Thank you." I responded with a TEXT: "Yes on 1030 am tomorrow is good. Thank you." I received a TEXT back: " Thank you for your TEXTING Bell Tower Salon Spa. You have reached us outside of our business hours. We will respond to your text message during our Guest Services hours Monday through Saturday 9:00 am- 5:00 pm." (So why was this message sent at 4:40 pm then? Why was this sent so late?? Bell Tower said they will respond to my text but did not do so immediately.) I received another TEXT from Bell Tower salon Spa at a different number (855) 661-0746 on 1/26/27 9:06 am that stated: "Bell Tower Salon Spa: " Reminder your appt is Tuesday 1/27/26 at 9:00 AM. Please call or TEXT if you need to cancel or reschedule to not acquire a cancellation fee." I responded with a TEXT: "Yes." (To confirm) On Tuesday 1/27/26 I arrived at Bell Tower Salon Spa before 10 am thinking my appointment was for 1030 am. I was informed by the front desk that my schedule was moved to 12:45 pm that day and a TEXT was sent to me the SAME day as my schedule!! This is unacceptable and unprofessional to change my schedule time 3 times!! I checked my text in front of the clerk and I saw a TEXT was sent to me the same day of my appointment on 1/27/26 at 9:19am from (610) 372-6379 that stated: "Good morning Marie I apologize for the confusion but due to the late confirmation the appointment was not moved and the 1030am spot has been filled. We can move you to James at 12:45pm or Paige at 2:30 pm." This message was texted twice at the same time. 1. I did not ask for and I would not want a male for a massage therapist. That is my choice, the customer's choice! 2. I left my house by 9 am to do errands before my appointment time which was supposed to be by 1030 am. 3. When I spoke with Joanna ( Manager) to explain this, she told me that the system does not allow for the staff to see my response back to Bell Tower. I questioned her response and said, "How do I know what you are telling me is true?" Then I showed her my the texts that I received the messages and I responded back by texting. Joanna kept quiet and I knew she lied. 4. Joanna could not explain why my scheduled time was bumped 3 times when I questioned her. 5. Joanna apologized and stated, "We screwed up." 6. The blonde clerk did offer to have Paige give me a 30 minute massage, but I said that should have been a complimentary massage. The clerk said, that I would have to wait for Paige at 2:30 pm and offered a small discount. This was unacceptable and my time and trip over Bell Tower was wasted. Who authorized this change? My time was jeopardized for the convenience of the staff to "streamline" her schedule?? Is her time more important than the paying customer?? 7. I explained to Joanna that my husband has been a long time customer, buying gift cards for the last 5 years for our family and friends, but this will need to stop! 8. I am disgusted with how management handled this issue. This is poor customer service, poor time management, poor satisfactory and poor leadership. This was not handled well!! 9. I asked for a full refund on my gift card and will not return to this place. This was a first and last time for me here. The customer service here is disgraceful!!

I had two fantastic services last week: a facial with Jamie and a message with James, both of which…read moreI absolutely loved. They are both very professional and great at what they do. Jamie gave me the BEST scalp massage! (Yes, it messes up your hair, but it is SO worth it when you have a facial). And the rest of the facial was equally lovely. It was very relaxing and my skin feels fantastic. James gave me the BEST foot massage, as well as a total body massage! He is strong but uses just the right amount of pressure. I have had many massages over the years and including the foot is rare. To me it is such a treat! (Kind of like a scalp massage during a facial.) The whole massage was a treat, and I came out of there feeling like a noodle. The Spa itself is very nice. The accommodations are appropriate and the staff overall was great. I live about an hour and 15 away; I picked this spa because I was meeting a friend halfway. I enjoyed myself so much that the hour plus drive won't stop me from returning.

I started going to Ron Fierro's salon a few months ago. I've been plagued with damaged and…read moreunmanageable hair for years. After just a few sessions, my hair looks and feels fabulous. Ron is extremely talented, his cuts are amazing. Kendra applies my color and also does a terrific job using wonderful tones that compliment skin tone and eye color. Their great work is evident by all the compliments I receive. I also love the way Ron coaches and offers tips and tricks. The salon itself is beautiful and relaxing and of course the Aveda scents are amazing. A visit to this salon is a true spa experience.

I have been going to Ron Fierro for 25 years. Have been through all phases of short haircuts, long…read morehaircuts, perms, color, highlights etc. He is fantastic! Always up to date on new techniques, he is innovative and informed. He travels to courses frequently. Ron really listens when you have a request, he makes suggestions and delivers what you want. Usually it's better than you imagined. He has a great sense of humor and the staff are pleasant and helpful. The salon was recently renovated and it's lovely. The atmosphere is peaceful and relaxing. You will enjoy your visit and walk out looking and feeling great.

Like this place for pedicure- very chill, laid back, atmosphere without being too business driven…read morew/ high pressure tactics & upsells. Never feel rushed or disregarded. No assembly line here. Angelica appears young, but will take direction & honor requests with little bit of prodding. She has calm, easy-going, no drama, energy. Find her to be cautious, but genuinely interested in doing a good job & focused on service not her phone or coworkers. Reasonably priced, decent selection of colors, comfortable chairs. Give Lisa's a try. Will continue to patron so long as service remains solid. My best pedi experience in area.

Gel toes are at a good price point, Jenny is amazing and gives a great foot massage as well as…read morebeautiful toes!

Being a retired hairdresser it's mind boggling to try and find a stylist that understands just what…read moreu want. I read the reviews on yelp as I do for some things and come to know it's really just someone's experience for them. Which their views may or may not be the same as others, non the less when I read that a gal tries this salon and like they way Linda did her hair and her mothers, that's when it kinda spoke to me. I made an appointment with Linda, she was very chatty and friendly. I explained how I wasn't sure exactly what I wanted and showed her a few photos. She listened and we got started. Again, she's very chatty and I was a bit nervous thinking we're in conversations and she's not paying attention to what I asked for. As it's going to be either too short or too long. NOT the case, when she was done it was just what I asked for. She nailed it. So it looks like Wyomissing hair studio is my new salon. Also the owner is very nice as well. Telling me Linda will take good care of me!

Ashley T saved my life yesterday, definitely coming back i highly recommend her if its your first…read moretime at this establishment. Love my haircut

I went to this salon because of the reviews and truly REGRET it!! I walked in with roots, brown…read morebase color and blonde ombre. I showed my stylist, who I believe is also the owner, several pictures of what I wanted which was a root touch up, and to go blonder with the ombre. She foiled my entire head, I was there for over 6 hours but after she washed my hair it was very dark. I waited to see if it would lighten when she dried it but it still looked entirely brown. While she was cutting and styling my hair she kept saying not to worry "it'll lighten up" and "it'll oxidize". She liked the way it came out and asked if she could take a picture for her salon website and social media. At the time I wanted to give her the benefit of the doubt- I did like the way my hair was styled and when she showed me the picture my hair looked lighter in the photo (she used a huge round spotlight) so I thought maybe it was just me. I went out that night with my boyfriend and he was shocked that I went so dark and so was everyone else that knows me. After 2 days I washed my hair and as I was styling it myself I realized just how horrible the haircut was. I basically had one long layer and one short layer- it was not gradual at all!! I called the salon to see if she could redo the color and fix the haircut. I was going on vacation to celebrate my birthday in less than 1 week and wanted to get it fixed beforehand but she claimed to have been booked solid even though this was a little past mid January and most people get their hair done right before the holidays so they wouldn't already be coming back for a touch up or trim (even salons in NYC are slow around this time). Also I was there on a Friday and practically there the entire day and only one other client the entire time. We made an appointment for the following Friday when I got back which would have only been 2 weeks from my 1st appt. Unfortunately, since it was my 1st day back at work I couldn't get off on time and needed to reschedule. I called and they seemed to only have Fridays available but since Fridays are usually busy for me at work I said to put me down for now but I will let them know as soon as I could whether I would need to reschedule. I called them 2 or 3 days before my appt. to let them know I wasn't going to make it and if we could please do a Tuesday or Wednesday, the person who answered the phone put me on hold for a while and then came back and told me that I have rescheduled about 6 or 7 times and they have tried to work with me and that I came in with long red hair so why would I expect to be blonde right away? I was shocked at the way she spoke to me especially since this wasn't at all true!! I got extremely upset and asked to speak with the stylist who did my hair. She got on the phone with an attitude telling me it has been more than 8 weeks since I got my haircut and color so they will have to charge me- It wasn't even a full month from when I was there so I was really taken back by her audacity to flat out lie to me on the phone! I had spent over $300 at her salon- only for her to completely ruin my hair and I was not about to give her another dime. After some back and forth we made another appointment which you guessed it, was on a Friday! On Friday, February 15th (day of my appt.) my grandfather passed away and I was too devastated to go to the salon so I called and simply cancelled. At first my initial thought was, she messed it up and she should have to fix it but after my grandfather passed I just didn't have it in me to deal with her and her attitude plus I realized I don't ever want her touching my hair- the way she messed it up, I have no faith that she could somehow fix it! This woman should not be doing anyone's hair!!! Needless to say I don't go to any of the salons around here anymore and have gone back to my original stylist in NYC. I have had to spend several more hundreds of dollars to have someone else fix what she did!! The only reason I'm writing this review now is because I drove past the salon and realized I never wrote my review and I think people should know what a crappy salon but also person she is! Do yourself a favor and DO NOT go to this place!!!

I am a singer and I travel a lot for performances. Finding a salon to get my hair done (I usually…read moredo it down, either wavy or straight with clip in extensions) can be a daunting task. Also, finding a salon in Reading, PA can be a seemingly daunting task. I found It's All The Rage earlier this year when I did a performance at Building 24 and Alicia did a great job on my hair! I have now been back 4 times and she always makes my hair look awesome. Another great point of this salon is how affordable it is. I have spent anywhere between $30-80 for the same style, and Alicia gets it done with ease for $35 and it always looks great. She's my go-to-girl in whenever I'm visiting Reading.

Today I went to buy makeup at Ulta's store. 1 week ago I had made a big purchase online because…read morethe store is a bit far from my house. But unintentionally this weekend we came to a place where there was an Ulta's store. I decided to go in out off curiousity. I was looking for a person to help me whos speak Spanish. I saw 2 workers talking and asked them if any of them spoke Spanish. They told me that they din't. That there was a Mexican girl there who did speak Spanish. They did not accompany me to where that girl was, they only pointed to me and continued talking. I think their conversation was very interesting or maybe they are not allowed to move from their area where they sell Lancome foundation. I decided to look at some products in the store. I had doubts about a makeup base and decided to try again to find someone else to help me. This time I was lucky the girl who attended me spoke Spanish and she was very attentive. She recommended several products to me and she also offered me other services that the store offers. like for example the service of the hairdresser and the waxing of eyebrows. I had a complete tour of the entire store. I had entered the store just to look and thanks to Beatriz's kindness and good service, I bought about 6 products. I would definitely recommend this place for such friendly and charismatic hardworking women as Beatriz.

The customer service or the sales associates suck!!! If you're not in your 20's or 30's they can't…read morebe bothered to help you! I ask one sales associate to help me find a product ( which I bought the empty one with me) she pointed to her left and said it's right there. It wasn't even the same product, she was to busy eating her pop corn and didn't want to be bothered! When checking out the lady was very rude. I was asking her a question and she totally ignored me! I will no longer use the Ulta store in wyomissing again

THE absolute best salon in the area! Krista is an expert at short-hair designs & color. Steph,…read moreCarmen, Kelvey & Krista are awesome - it's such a pleasant & fun place to get pampered!!

Just brought my child to salon Avanti for a trim. The whole process took less than 10 minutes. The…read morestylist, Krista, was very nice to my son. The problem arose when we went to checkout. The receptionist said the charge was $20. Their website claims that children ages 0-5 are age x $2 so I was expecting to pay less than half of the price charged, which we've done before (see attached photo of pricing from their website). I understand that some stylists may charge more, but I should have been told that information when the appointment was scheduled, so that I could have made a more informed decision. I feel like that is a shady way of doing business. I think the best decision at this point would be to never refer or return to salon Avanti.

First time with Taylor G. and new salon in 20+ years. Wonderful first impression. The salon was…read moreinviting and positive vibes everywhere. Taylor was A+. Understood my hair needs without me saying a word. Perfect color and blowout! Couldn't be happier. Thank you for accepting me into your clientele.

A friend recommended Iron Roots when I was searching for a new salon. I was pleased with their…read moredecor, cleanliness and COVID-19 mitigation efforts. I had a color, full highlight, cut and blowout with Holly. I am very picky about my color and don't like any hints of warmth/orange in my ash blonde hair. Achieving a true ash is reserved for only a very seasoned colorist. Holly pulled it off and she exceeded my expectations! The rest of the gals were very friendly and the vibe was relaxed but also fun. We had some laughs and great conversation and I look forward to my next visit!