Went back to Fred at 1st Choice Flooring for a new carpet in our master bedroom. I had previously…read moreposted a review after a mixup/miscommunication over carpet samples for a previous project. We chose an Anderson Tuftex Silhouette product, along with new Coronado baseboards. Fred assigned our project to Francisco - a seasoned carpet professional installer. What a craftsman!!! Could not be more pleased with Francisco's great work. We are very satisfied customers. I highly recommend 1st. Choice Flooring here in Dana Point. See the owner Fred. Fair and competitive pricing with high quality products and installation.

From the moment we walked into the "1st Choice Flooring Kitchen & Bath" showroom until the final…read moreworker left our home, we could not be more pleased with the whole process. First there is Fred, Neema and family at the showroom who together made the whole experience worry free. Their knowledge and expertise in the products was obvious. Once narrowing our options down, Neema and Fred both stopped by as scheduled to measure the space and provide recommendations while also dropping off samples to visualize. Both stated multiple times, there is no rush, take your time. Once we locked down Fred stated the material should be ready for install in 2 weeks and beat the date. Once the material was ready, next up was installation. Neema called to ensure our questions on install were answered and like clockwork, Manuel and the team showed up ahead of time and installed our flooring with precision. What amazed us was that throughout the process, Manuel checked in multiple times to make sure we were up to date on the work. Install was unbelievably professional and the post install cleanup was impressive. No dirt or anything left behind. Only a phenomenal floor that only made us question why we waited so long. Multiple times at the end of install and the next day, both Manuel and Neema stated that if we had any questions to just call. So how good are these guys? The next morning Neema called to check in and asked if he could stop by to verify the work and our satisfaction. Our response - Wow. This team is awesome as every step throughout the process was calm and easy. Next time the only choice is "1st Choice Flooring Kitchen and Bath". Thank you all for a fantastic job and amazing floor.

We are absolutely thrilled with the product and service we received from G & A. From the moment we…read morewalked through their door, Brandon assisted us with a level of care that made both my husband and I feel like we were a family member. We added on a 200 sq foot master closet room and originally went to G & A to look at carpeting for the new closet. Not only did Brandon spend a lot of time with us on the carpet (which was a small job), he inquired if there was anything else they could assist with. We quickly learned that G & A does not just specialize in flooring, they provide a wide variety of services. In addition to carpeting, we needed painting, stone for countertops and expanded our project to replacing the tile in our laundry room (a long want on my wish list). I got 5 bids for painting and when combining all the above services, Brandon came in with the most competitive pricing. We went with G & A and are so happy that we did. I never felt like he was trying to upsell us and we felt their prices were very fair. In fact, Brandon offered us options with the stone that were more economical than other brands. Brandon was with us every step of the way! When the tile I picked out for the laundry room was discontinued, he found one very similar which I ended up liking better anyways. When they started the laundry room project, while removing the old baseboards, there was an issue with some of the drywall. Brandon quickly stepped in and had one of his guys perform drywall repair right away so as to not stall the project. They removed and reinstalled the washer/dryer as well. They also updated the 20 year old baseboards to match the rest of the house. All of G & A's laborers that worked in our home were courteous, knowledgeable, and professional. Brandon kept us advised every step of the way. I STRONGLY recommend G & A for any home improvement needs you may have and don't forget, they do way more than flooring! I am attaching some photos of the closet where they laid carpeting and installed quartz, the tile & painting in the laundry room and the painting of the living room/foyer where the new closet was built above.

I wish there was a higher rating than 5! G&A Flooring was amazing! Brandon came over, gave us a…read morevery reasonable quote, recommended a better and less expensive flooring than we had already purchased. Their crew came and and in 1 day, installed our flooring beautifully. The crew was on time, respectful, professional, covered all our art and surrounding areas, left our house very clean. I cannot recommend them enough! Thx Brandon! We love our new floors!

UPDATE: Recently, I had a flood in my home, and the floors throughout my living room and kitchen…read morehad to be completely redone. I want to reiterate my original review of MAC Flooring & Interiors. Once again, they were absolutely excellent from beginning to end. The quality of their work, their professionalism, and the care they took with my home were every bit as good as my first experience with them. It is wonderful to find a company that delivers the same excellent service when you use them again. I would not hesitate to use MAC Flooring & Interiors in the future, and I highly recommend them.

If a friend were considering MAC for a home project, I would strongly discourage them…read more We hired MAC to replace our downstairs floors after a positive showroom experience. Tanner showed us Bjelin flooring that was gorgeous, exactly what we wanted. It was a relatively new product, but he spoke confidently about its durability. When he came to measure, I specifically showed our 15-year-old kitchen tile, which had become badly dinged over time, and asked if the new flooring would eventually look the same. I emphasized that durability was #1 to us. He assured me this flooring was exceptionally durable and would not end up looking like that. We received another quote about $2k less, but chose MAC because we expected a smoother project with them if anything went wrong. Sadly, that was not our experience. The product we were sold is not right for our family, and there were also problems with installation, communication, workmanship, and care of our home. Before the project began, I asked about protecting our cabinets and window shutters from construction dust. I was told by email and by project manager Matt that I didn't need to do anything because the crew would handle it. They did not. Only the kitchen cabinets were covered. When we returned home, dust was everywhere inside built-ins and bathroom cabinets and all over the shutters. I spent significant time cleaning and had our housecleaners help at an additional cost. Matt said a lockbox would be used for our key. Instead, I found our key sitting outside next to a planter. He also said he would meet me on the first morning to walk through everything. I waited, but no one came or even contacted me. They also showed little care for our property. They left large chunks of wood and sawdust throughout our yard and poured leftover concrete along the side of our house, onto our stepping-stone walkway and around plants where our children play. And then there was the workmanship. When we returned home, we found: * Multiple noticeable scratches on our new flooring * A dishwasher that could not open because the toe kick was too tall * A big hole in the drywall from demo * A large gap in another section of toe kick * The kitchen toe kick painted the wrong color * Missing hearth trim because they had ordered the wrong length * Finishing trim that took multiple visits to complete * Drain stopper of our newly installed bathroom faucet was broken and hidden * Our couch feet reinstalled incorrectly with stripped screws, requiring us to pay the couch company to repair them It took 6 days after I reported the dishwasher issue before they came back to remove the toe kick, meaning I couldn't use my dishwasher for nearly a week. The plumber they sent also hooked the dryer up incorrectly, so it was venting humidity back into our house. We were charged literally $900 for this work. When I brought up the broken drain stopper with Matt, he said his crew hadn't done it, but would cover the replacement. We had to contact the manufacturer, learn the stopper couldn't be purchased separately, and replace it ourselves. The lack of accountability was a recurring theme. When Kristin walked through the problems, she acknowledged some poor workmanship, but there was no recognition of the inconvenience this project had caused. And the flooring itself has been the biggest disappointment. We don't wear shoes in our house, put area rugs throughout the downstairs, every piece of furniture has thick felt pads, and we are extremely careful not to drag anything across the floor. Yet I discover new scratches daily. My children cannot even play normally with ANY toys on the floor without scratching it. The installation was supposed to take one week. Instead, the crew returned at least six additional times for repairs, mistakes, unfinished work, and corrections. It was summer and each time they came back was a morning I couldn't take my kids out to do something fun. The last few visits were particularly telling. MAC sent a guy who was already leaving the company to repaint the kitchen toe kick. He determined it needed primer, but instead told me to prime and paint it myself. I followed his instructions, but paint and primer leaked under the tape because it wasn't properly sealed. I then spent HOURS cleaning paint off our brand-new floors--something I never should have been responsible for. We expected a high level of care and professionalism for an $18,000+ project. Instead, we felt our home, time, and concerns were repeatedly treated as inconveniences. We trusted MAC to recommend a product that would work for our family after I specifically raised durability as a concern. We now have an expensive floor that requires constant babying and continues to scratch despite our care.

Helpful, genuine owner! Rick directs you in the right direction for your needs. Highly recommend…read more Very nice store as well.

We used Crown Valley Flooring to demo our old vinyl flooring and install porcelain tile throughout…read moreour entire downstairs. We worked with Karen throughout the entire process, and she was fantastic. My family is so happy with the final result. Karen went above and beyond to help us and resolve any issues quickly. This was a two-week project, and the team did an amazing job. The workers were professional, helpful, and showed up every day to keep things moving. Anytime we noticed an issue, it was addressed by the end of the day. Overall, my experience was excellent. I highly recommend Crown Valley Flooring!

We were extremely happy with AR Flooring from start to finish! We had to move from real hardwoods…read moreto engineered and had a hard time finding something we liked. We described what we were looking for and they ordered additional samples until we found what we were looking for. We had to replace 1500 square feet (our entire main level) and they did demo in one day and install in the 2nd day. They went above and beyond and sent a cleaner to come in after to clean up all the sawdust from the demo. They were very reasonably priced and we would recommend them and will definitely use them again!

We spent over three months researching engineered hardwood floors, and talked to and received…read morequotes from 4 local businesses before we found AR Floors. The difference between Andres's quote with any of the other offers stood out like night and day. First and most importantly, Andres came out and spent over two hours looking at the work to be done, talking with us, and explaining all the possible issues that could come up. He was completely transparent, eager to answer every question we had with clarity and sincerity. Other contractors came out and did a rush job of measuring, threw out some figures and some with more extensive quotes than others, and there was always the possibility of a change order that could substantially increase the price. None of them clearly explained what needed to be done or what might be needed to be done, and none of them used their own staff-everything was hired out to one of their install teams. What made Andres's offer stand out way over any other was that he clearly explained everything that had to be done, or might have to be done, since doing wood flooring can open a number of issues that can crop up along the way. His quote, while slightly above our other offers, was the only all inclusive quote that would not include any change orders-every possible issue was included and he was willing to stick to his quote even if the job had issues along the way. This was especially true for our stairs. Andres also has his own crew and he is on site at the job, not spread thin doing multiple jobs at once. This means he will finish your job on time, and not stretch it out due to another job somewhere else. We were so comfortable with Andres after two visits, we decided to allow him to do the work while we were out of town. If any issues came up, he said he'd call or Facetime or send photos to discuss and explain. We were gone a week and one minor issue came up with the stair installation, which we resolved easily by phone and text. The crew left our home immaculate and clean, as if nobody had been there. They even moved a piano for us without any extra charge. Our neighbors remarked how immaculate and clean they were and covered all our furniture to prevent any work dust from covering things. The work and craftsmanship show in every way, and it's obvious Andres takes great pride in his work. We are extremely pleased with our flooring, and will be eager to hire Andres for other remodel projects.

JACE Hardwood Flooring did a great job installing new laminate flooring and restoring existing wood…read moreflooring in our home. Although the project timeline was a little longer than expected due to some additions to the project scope that we added, the service was overall great! Never knew our floors could look this good. Their team was respectful and professional, worked quickly, the team lead and the owner was very knowledgeable and answered our every concern throughout the process. Highly recommend JACE Hardwood Flooring!

For our home improvement projects, we normally get at least 3 bids…read more Our 72 years old original hardwood floors were in dire need of refinishing. We knew that we needed an expert to complete the job without the risk of damaging them. We had a difficult decision to make and for this project, we obtained 7 quotes. After looking into each of the companies through the CSLB website, we found out that only four of them had a valid contractors license. We felt very comfortable with George, the owner of Jace. He has vast knowledge of hardwood floors with years of experience, has a friendly demeanor, and is a fellow dog rescuer. One of the other reviews mentions a customer's satisfaction with Jace's refinishing of their 100 years old floors. Though his quote was not the lowest, we chose quality over price. And we are so happy we did. Carlos, the lead tech on our project is also very knowledgeable and approachable. He answered all of our questions, and explained everything they were doing throughout the various stages of the process. Carlos's assistant, Jair is friendly and a hard worker. After the work was completed, Mike came to inspect the work, and grout the transition from our Dining Room to our kitchen. I didn't even have to ask them to do this. George suggested it to replace the ugly molding that was previously there, and on which we would frequently stub our toes. Mike returned a second time to drop off a complementary Bona cleaning kit. From the initial Yelp request to the finish of our project, George and his team were stellar, exceeding our expectations. Our floors look amazing, as if they were newly installed! I would recommend them to everyone in need of hardwood floor installation/refinishing/repairs. It is their specialty and their business name says so. Check out their work on Instagram @jace_floors

This is the fourth time we've used this company for garage floors, and once again, we couldn't be…read morehappier with the results! Our first experience with them was back in 2013, and after 13 years, that garage floor is still in great shape. That really says a lot about the quality and durability of the epoxy they use. Since then we have used them in multiple rental properties and they all turned out really well. Their service has always been excellent, the team is professional and easy to work with, and the finished floor looks amazing every time. It may be an investment, but it's worth every penny, especially when you see how well it holds up over the years. After 13 years of experience with their work, I have referred them to my friends and family who are also pleased with their work, now I can confidently say I would use them again and highly recommend them!

We recently had our 3-car garage resurfaced by CA Resurfacing, and we couldn't be happier with the…read moreresults. The entire project was completed in about 5 hours, and the quality of the workmanship exceeded our expectations. The finished floor looks fantastic and completely transformed the garage. Juan was extremely knowledgeable, professional, and took the time to explain the entire process and answer all of our questions. The crew arrived on time, worked efficiently, and left the area clean when they were finished. Highly recommend CA Resurfacing. We are extremely satisfied with the final result.

Purchased our flooring in 2020-21. That experience was good. We went through an independent…read morecontractor. What is great is the support they've provided to us after install even having not hired them. I would recommend doing any flooring installation through West Coast! It may cost you more if you don't - learn from my error. They do it right the first time without compromise. It seems exaggerated to say this, but truly I regret not hiring West Coast to perform the install. To reiterate they went above and beyond in customer service to support the failed install of flooring in my home.

Bridget was an exceptional resource who provided incredible customer support and helped us to…read moreselect our beautiful coretec blonde oak wide plank flooring. My husband and I were impressed with the friendly and responsive service and amazing value. We would recommend Bridget and west coast flooring center for all of your flooring needs!

I am so happy to have found My Flooring Guy! Rafi responded…read moreto our inquiry very promptly, we scheduled an in-home quote that same week and he was able to provided a quote on the spot. (With the quote coming in $1k cheaper than the competitors). We were did not have a color in mind when we re-did our floors so his team was able to provide a number of options/materials that would fit into the quote that he provided. Once the material/color was chosen, the work was scheduled for the week after. On the day of the installation, Raymond showed up on time and finished the job in just one day. He worked non-stop, was very efficient and very clean. I highly recommend My Flooring guy to anyone looking for quick, high quality work. There were no hidden costs and Rafi was upfront about everything that was charged!

First impression meeting with Rafi was good. Unfortunately it just went downhill from there. The…read morefirst team who did our floor and stairs seemed to be professional as well. We did feel 12 bags of self leveling concrete was excessive when it looked like it was only used on a few corners of the room in a job less than 900 sq feet. Unfortunately one of the stair nosing broke within a couple weeks of install. Rafi was responsive in redoing the stairs stating it was a manufacturing defect and that the new version is stronger. Unfortunately the second team quality of work was very poor. They left holes in our walls that were patched poorly with plaster. Worst of all the stairs were apparently nailed to the subfloor and after a few weeks they started to rise leaving little holes and nails protruding from the floor. A few of the stair noses are loose as well. At this point, Rafi became unresponsive to have the flooring fixed. We ended up getting some of our money back through our credit card after months went by but the majority of the payment was by check. Basically we will need to replace the stairs again on our own dime. Buyer beware! Lifetime warranty doesn't mean anything if the installer ghosts you.

I previously had a horrible experience with another flooring contractor (completely unrelated to…read morethis company), which made me very nervous about going through the process again. The flooring from that past job began breaking, even bowing at one point, and when concerns were raised, the contractor brushed it off and said to give it time to settle. It never improved and now just creaks, but we eventually gave up on trying to fix it. Overall, it was a nightmare experience. Because of that, I was extremely cautious when choosing new flooring this time around. I asked a lot of questions, sometimes more than once, to help ease my nerves. Jacob was the one who helped me, and he was so patient and helpful. He was very down to earth, explained everything in layman's terms, and spoke to me like a friend rather than talking down to me. In an industry that is primarily male, I've often felt dismissed or spoken down to, which can be incredibly frustrating. Jacob treated me with respect and like a person, which I truly appreciated. Jacob also helped me choose the flooring, and the process was surprisingly easy. I told him I wanted a light-colored floor, and he selected three options that closely matched what I had in mind. It was such a relief not to sift through endless samples, which can be very overwhelming. I was able to make a decision quickly, and the end result was perfect. I absolutely love how it turned out.

They have a very large collection of engineered wood in various widths, thicknesses, quality, and…read morespecies. Jacob knows his stuff and it's easy to work with. Most flooring is ordered by Kingsly and either delivered to Kingsly or truck to your location for a few hundred dollars. We purchased 40 cartons of Brazilian Cherry and had it delivered to our home. The guys in the truck were nice enough to unload them into our garage as each carton weighs 50 lb Gave them a nice tip. Normally it's tailgate service meaning they pull up and you take the stuff off the truck. Kingsly also custom makes their own nosing for stairs. It's 80 bucks for a strip, the strips are pretty long. We spent about $9000. Either you or your flooring company should measure carefully when ordering. Our cartons contained 29 sq ft. Because if you buy too much they won't take back less than 100 sq ft and charge a hefty percent restocking fee.