Still as awesome as ever! My left tail light went out 3 weeks ago and when my right one went out yesterday, I decided I couldn't put it off any longer... I needed to have some tail lights! I called and asked if I could come right over. They said it was fine. I parked outside and within 15 minutes, they had replaced my bulbs and charged me $25 and I was on my way. These guys are amazing!!! I will be taking my car here forever! read more

So, I just dropped my Mitsubishi off here based on these Yelp reviews. I called them up this morning to discuss what I needed, brought it right in and had a call and a written estimate faxed over within an hour and a half. I checked their detailed quote against Sears, where my parents go, and the guy over there thought these prices and labor costs were really pretty fair. Price quoted also includes some replacements *if necessary* and they broke it down between what should be done right now, and what can wait a few months. I'm approaching 90k miles, so I figured I would take it in the you-know-what wherever I go. Picking it up tomorrow, so far so good. Update: I got a call at 9am the next morning saying my car was ready to go. They took the time to show me all my old parts, and explain some other work that I might think about down the road. Turns out the repair shop the insurance company paid for after my accident last year used cheap brakes (no warning squeal pin) and didn't replace another part they should have - and these guys picked up on it. The pricing was accurate as per the quote, and I've got another 100,000 miles on this baby. All in all, very impressed. Definitely plan to come here again. read more

Tin is a very honest and thorough mechanic. I've taken my Corolla there a half-dozen times or so and can easily recommend him. When mechanics like Tin can be found on Yelp, I have no idea why the hell anyone would get their car fixed at a dealership, which makes its revenue from charging inflated fees to people who are too lazy or clueless to know better. There's a better way, people! read more

Recently, my dad brought his 2005 Tundra truck in for oil changes on transmission, differential, break fluid and power steering. They spotted bad break rotors in the front and fixed it which stopped the steering wheel vibration at the speed of 50-60 mph! Total price was reasonable. My dad said Tim (owner) was very honest & trustworthy, and his mechanic (Dot) was very kind tok good care if his truck. Good job guys! (He is one tough pleaser) read more

Based on my only visit, this place receives five stars from me. Tin quoted me a price for both my front and back brakes that was at least $100.00 cheaper than any other place I called. I also needed four new tires, and asked for a quote for those as well. He told me that he would provide me with a price, but he wasn't a tire dealer, and that his price probably wouldn't be as good as I could get somewhere else. I really appreciated his honesty. His price was higher than some of the larger tire dealers, so I didn't buy them from him, but I didn't receive any kind of hard sell from him at all. The work on my car was done within about four hours, and there were no attempts at any additional charges on my final bill. I was very impressed. read more

Tin is AMAZING! Hands down an amazing mechanic and human being. So honest and reasonable. We have sent alot of folk his way and they are always impressed by him. read more

I am extremely happy with the service I got from Precise Auto Care and Tin. Went here to replace the pads on my rear brakes, inspect the front suspension, and perform the 90 k mile service. There were a few opportunities for Tin to do unnecessary work such as replacing the front suspension control arm, resurfacing the rear brake rotor and even replacing the air filter. For each of these cases, Tin recommended waiting. It seems to me most other shops would have taken advantage of all three. Tin did not and has earned my trust. The final costs were less than quoted on the phone. Honest service, fair prices and responsive. Why go anywhere else? read more

Man these guys were awesome. The main guy was very helpful and had a great attitude. I recently purchased a used car that needed an inspection. The guy working there was able to give me a diagnostic and he was friendly about it. Instead of just telling me the cables were wearing down or the brake pads are need changing he asked me to come and look and showed me what was wrong. After changing the brake pads he showed me how thin it was. I'm not a car person but I'm impressed by how through and sincere they were. Their prices seemed very reasonable as well. I definitely recommend this place. read more

3 words: Honest Auto Shop Precise Auto Care is all about taking care of the customer. They'll tell you exactly what you need to get done, what you should take care of, and what you can do without. And instead of double charging customers like most dealerships do, if they know that they can do simultaneous preventative maintenance work while doing you're repair, they'll let you know so that you don't have to come back a second time and need all the labor again. Where are you going to find a shop that is that upfront with you? I recommend all my family and friends to Precise. Their labor rates are competitive, but the amount of time and money they save you with their expertise, professionalism, and counseling are priceless. read more

Honestly cares about his customers. Spends quality time with each car and thoroughly diagnoses issues.

I came here today based on the reviews and proximity from my house. I've been to a number of different places for oil changes and I can say that this place is A-OK. I was able to arrive here on a Wednesday afternoon and they took me in immediately. It took about 20 minutes. They didn't do a full inspection of my car but did check things like my headlights and tire pressure. They overstated my next oil change sticker by about 150 miles; my car has high mileage and I try to change exactly every 3000 or less, so I do like it if they're exactly on point when they put the new oil change sticker on my window. I'm also a bit surprised they didn't mention about fixing the slight oil leak I have underneath. I know it's there and noticeable, but they didn't say anything at all, although the staff was pretty nice. Things to note: For just a standard oil change, it was about $30. The type of oil they have is regular Pennzoil, so don't come here expecting synthetic, you should bring your own (I know I wish I did but I change my oil every 3000 or less, so I wasn't as worried). Their set up at their shop can service up to 2 cars at a time for oil changes. read more

This is a long overdue review. We have been coming here for about three years now. Tin is wonderful! We have on two different occasions with both our cars had our car battery die on us. Of course it would happen over the weekend or New Year's weekend. Both times we left our cars in their lot and called in to let them know we left our car there for him to take care of. The next day we get a call to let us know our car issues and they take care of it and is ready to pick up. Tin is very reliable and communicates well! read more

I needed my water pump changed. When I called, they quoted me for $220. My Toyota dealer quoted me for $400. Since the water pump was "crusting", I decided to change it since my car is about 90,000 miles already. I ended up needing to change the 'timing belt' as well for ~$40. I waited for my car and it took 1.5 hours on a non busy weekday. They showed me the parts and quoted me immediately upon my call. read more

Mr. Tin Tran is a professional. I called ahead to get a quote for brake pad replacements and I was able to drop my car off on a Saturday and pick up the same day. His price was the best compared to all other auto shops in the area and I am supremely happy with the efficiency and quality of the job done. I will definitely return for work I need done on my car in the future. read more

I was in a pinch and this place took care of me Thanks for getting me back on the road read more

Since I've moved to Santa Clara, I've taken my car here to be serviced. They are efficient, professional, and incredibly reasonably priced. Tin is honest and not sleazy like many car mechanics. read more

Another mechanic my friends and family use, Precise Auto Care is one of the best shops around where you definitely get your money's worth. If I have to take my 05 Honda CR-v here, I usually call in the morning before I go to let them know I'm coming in or to see how busy the day's schedule is and if they could fit me in. I got a full tune-up, new tires and an oil change a few months ago and paid a fraction of the price that I estimated other shops would charge. I wasn't able to pick my car up before their shop closed and I needed to get it that night, so I asked them to just lock my key in the car and they obliged; picked it up that night. Awesome! Viet, Tin, and Tom = A+ guys! read more

These guys took care of my 98 Honda Civic. Their workmanship is very good and their rates are very reasonable (compared to AAA or the Honda dealership) They even showed me the parts that were replaced! This business is located in an auto business park. The service is first-come, first-served. I will definitely go back again for all my auto repairs. read more

My wife and I brought her RAV4 to Precise Auto Care after it had a jittery transmission problem. Tom helped us diagnose the problem and told us that the specific problem in our RAV4 might be covered by its extended warranty. He charged us nothing for the diagnosis, and I was extremely pleased with his honesty. I will definitely recommend this shop to others. read more

I took my 2004 Infinti here for a power steering pump and the brakes, and my 2005 Ford for engine mounts and oxygen sensors. This is a well equipped shop. They do quality work, are honest, friendly, and charge reasonably for their labor. I recommend them highly. read more

Very honest. No nonsense. They told me what I really needed to have done on my 05 corolla, and did the work quickly. read more

I took my Toyota Highlander in for struts and shocks. Tin and his guys got the job done quickly with the best parts. The price was very reasonable and quick service. I'll be back with our other cars, Tin is the Man!! read more

Tin is as good as it gets. What other mechanic will come in under estimate? Sure maybe the first time but again and again? And he's super fast. No matter what we've had done, Tin has never had our car for more than a day. We have been using Tin for 7 years. We have trusted him with all of our cars no matter the make, Durango, Mercedes C and E, Integra, Mini Cooper, RX350, and XA. read more

Honest, Awesome!!!! They deserve a sixth star! I have been going to Precise Auto Care for over 10 years now. Tin, Viet, and Tom are the best. Precise is the most honest shop and do the best work that I have ever experienced. I send all of my friends and family including my parents, grandfather, cousins, co-workers, etc. to Precise with confidence; everyone has always had the same reaction that I have had. I have been wanting to leave this review for a long time now because I am so appreciative of their service. There have been several times where I have taken my cars for something I thought was going to be serious (and expensive) but Tin, Viet and Tom would come back and tell me exactly what the problem was and often it was less serious (and less expensive) than I thought - Honesty, a great policy. Great shop, great people! read more

I have been going to see Tin for my car problems for the past 5 years. He is one of the best mechanics I have ever had. He is very honest and trustworthy as other reviewers have noted. I have recommended to many of co-workers and they have all been very satisfied with his work. He is also very quick and wastes no time. I have never seen him try to do an upsell or recommend unnecessary repairs. Overall, I would highly recommend Tin for anybody who is looking to get their car fixed without getting taken advantage of. read more

For any work related to older cars or just oil change in newer cars, Tin at precise auto is your guy. He is a guy immense experience and thorough knowledge about the cars. His services are definitely cheaper than normal market rate but the quality of service is highest and unmatched anywhere else. read more

Incredibly honest and good. Has given hope to my car. 2 visits so far, both spot on: 1. Coolant leaking issue. Another popular chain in the area just refilled the empty reservoir for $150 telling me to bring the car back if it leaks again. Well of course it leaked again as no fix was done! This time did my car a favor and took it here to Tom, who explained to me that they would first make sure that reservoir does not have crack/holes. Gave me a free ride home too - Bonus!! They found a tiny hole in the reservoir, got a new one from the dealer, replaced it, and refilled coolant. All for just $140. The car is perfect now. Never going back to the previous auto (mis)care. 2. Brake lights came on. Didn't have to think twice where to take my car. Took it to Precise, told Tom about it. He just poured some brake fluid in and I was out in 3 mins. This guy knows what he is doing. Good to know things: - The locality is a little shady. I would not walk around there all alone. - It is a family business with just 3 people. Though very skilled, it could take more time than some other places as yelp has led to many people discovering this gem. - Go here if you want quality. Eventually they could save you time too as you wouldn't need to bring back your car again and again for same problem. - Well it is a spa for my car. I don't mind giving my car a day off. - They do drop you off, but I wish they picked up too after the car was ready. I had to take the bus to ElCamino/Lafayette and then had to walk 20 mins to get there. If you really need pick up, call, ask, and confirm if they would. Note: Don't forget your home keys when you leave your car+keys there. Only after they dropped me off I realized my home keys got left behind with the car keys :( Poor me! read more

I have been sending my Toyota Camry to this shop for oil change and other small works in past year. I have been very happy with their work and my car always runs better after. Highly recommended. read more

Great place to get work done. They are honest and quick with service. We take all of our company fleet here, as well as many of our personal vehicles. Been coming here since early 90's. There are other shops with similar names, but this is the one to come to. They are ON Lafayette in Santa Clara. read more

Helpful staff. Car was not starting in one shot. Mechanic inspected, tightened loose connections all for free! Will definitely go there again. read more

Great group of guys who know what they're doing and will be honest with you. I've gone here since I've had a car and have had no problem. I go here for my regular oil change as well. Viet and Tin are nice enough to do the oil change without any kind of appointment from me beforehand...I just call them up ahead of time to let them know I'll be stopping by to get my oil changed and they're more than happy to oblige. read more

First time here, met Tim, and he is a very soft spoken person and the dealer lobby area can do with some updating. However, I am really here to just get an oil change, and they did that with no issues plus checked for issues. Tim took the time to educate me on things and answered my questions. read more

I went to Precise Auto Care because I read all the rave reviews on Yelp, and I was not disappointed! Today was my first trip there. I needed to get my serpentine belt replaced, and someone had also suggested that I get my belt tensioner replaced since I've never replaced it and there were 100k+ miles on my car. Making the appointment was quick and easy. The person on the phone was friendly, and he said they'd look at the tensioner to see if it needed to be changed or not. I ended up waiting at the shop, though my service would take several hours, because I didn't have a ride. Good news is that they have free wireless! If I'd known that, I would have been able to work from there. The service went faster than I expected. And they went above and beyond what they needed to! I've been having problems with my shifter for several years now. My mom took it in to see what was wrong, and they said it would cost a thousand dollars to fix. While changing my belt, the service person at Precise Auto Care noticed my shifter problems and greased my shifter for me. He also changed my rear brakelight bulb--all for no extra charge! They told me that the grease for the shifter would work for a while, but if I wanted to get it permanently fixed, I would need to change a small part that would cost $60. I was very happy to hear this. Also, before coming here, I checked a bunch of other places on Yelp, asking for quotes, and this was the cheapest. So not only do they do a great job, but they provide the most affordable prices, too! I am so, so satisfied with my service at Precise Auto Care. I only wish I had found them earlier. read more

This spot offers fast and friendly service. And, the price is right! I recently had Precise Auto Care change the oil in my car. It only took 30 minutes and the cost was a third of what it would have been at the dealer. I couldn't ask for more!!! read more

Based on the reviews here, I went to this shop for a major tune-up (spark plugs, oil, check valves, etc.). I was very happy with the professional service. The quote matched the bill. Tin actually showed me the old filters, valve cover gasket, etc. This is what I expect from a tune-up shop. read more

Have been maintaining 2 cars with Viet and Tin for the past couple of years. They are good at what they do and have saved me quite a bit of money over time. Brought in my Honda to the dealership for a warranty replacement part and they said I needed new brake pads. Took it to Viet for a 2nd opinion and he told me I could wait another 5,000 miles. Drove perfect for another 5,000 miles before I went back to get them replaced. (Probably would have lasted longer still but I trusted their diagnosis) Highly recommended! read more

Went in for an oil change and smog check and they were really quick. I was charged what they quoted me over the phone. It didn't take more tan 30 minutes. They seem like honest guys... I'll definitely come back here again for my next oil change. read more

Since Tom left this place, the pricing and service of this place have gone down hill. The estimation I got from this place recently is way higher than what Tom quoted me a year ago. I'm not going back again! read more

Finally found an honest mechanic! Just went in today and they told me and showed me that my rear brake pads didn't need replacing yet. The reason I thought they did was because the guys at independence honda/acura in mtn view told me i needed to replace them. They also tried to help look at a power steering leak I have. No charge, although they weren't able to find the leak because I need to clean the unit first and then bring it back. read more

Found this shop on Yelp and chose it based on the location and positive reviews. The shop did not disappointed. Their service was honest, reasonably priced, and relatively fast. I plan to do return the next time the Olds needs to be looked at again. read more