I had a check engine light pop up on my car before a big roadtrip, so I brought it in and Moe found…read morethat my EVAP was working perfectly fine, even looked new. I brought my car in to run the light diagnostic and see what needed to be changed, but Moe concluded that the engine light just wasn't turned off. Within a day I got my car back, and he didn't charge me! Quick service, honest business, and quality service.

An extra star due to good communication and response time. brought in my car due to stalling,…read moreprovided all the repair steps it already had with new replacement parts and sensors. Timed 45mins they took for diagnostic. Upon car pickup, technician says bad engine, can't be fixed, better to buy a car. I asked what tests and steps did you do for the results? He said there's smoke from the oil cap. Was hopefully for a diagnostic sheet of what steps were taken, tests performed, but the only comment on the form was "bad engine", felt like no attention to details nor the effort in providing good service

I needed them to take a look at my car for a second opinion with a transmission leak. They were…read moresuper friendly and helped me out and showed me where the leak was. I will be bringing my Golf GTI back here for future service needs for sure. The stealership been hitting me hard. Thank you Tony and Mike!

Paid $900, supplied my own part, told him not to guess. He guessed. Misfire still active…read more Brought my 2015 VW GTI in for a confirmed cylinder 2 misfire (P0302). I had already done my own diagnostics before drop-off -- swapped the coil pack and spark plug to other cylinders, misfire stayed on cylinder 2, ruling both out. He quoted $600 over the phone using his own parts, which I agreed to. When I showed up, he pulled a bait-and-switch: he would only honor the $600 price if I supplied my own part. I had an OEM Bosch fuel injector at home but hadn't brought it because the original agreement was that he would supply parts. He knew this and still changed the terms at drop-off, forcing me to go home, retrieve my own part, and return -- just to hold him to a price he had already quoted. I told him directly: I do not want this injector thrown in if it isn't confirmed as the cause. I want the misfire fixed. He acknowledged this. He then told me it was 90% likely the coil or plug -- the exact two components I had already tested and eliminated. He installed my injector anyway without confirming it was the fault. It didn't fix the misfire. The quote continued to change. $600 on the phone became $650 in person. He then added carbon cleaning and quoted $900 total. Later he texted $1,000. I had to remind him of his own quote -- he agreed and admitted he didn't remember what he said. I wrote "Cyl 2 misfire" on the work order as the service requested and signed it. He called at 2:25pm saying the car was fixed. I paid $900 and drove home with the engine stumbling worse than before. Scanned the car at home -- P0302 still active and confirmed. A new fault code also appeared that was not present before drop-off. I returned to the shop in good faith and gave them the opportunity to make it right before taking any further action. They refused. $900 paid. My own part used. Bait-and-switch on parts and price. Explicit instructions ignored. Misfire unresolved. Car running worse. BAR complaint filed.

I selected Asian Auto Repair based on strong Yelp reviews, but my experience was disappointing…read more Scheduling Issues: I called two weeks ago to schedule an appointment and was told to bring my car in on 2/4. When I called on 2/4 to confirm, they rescheduled me to 2/11. Strange, but I went along with it. The Service: When I arrived on 2/11, I explained that my struts were recently replaced but the car had been making a rattling noise. They quoted $90 for a diagnostic inspection. Within 10 minutes, they called me over to show me a loose bolt (pictured). The mechanic tightened it in about 5 minutes. Then they charged me $200--apparently $90 for the diagnostic plus $110 to tighten a single bolt. Upsell Attempt: They also recommended replacing my struts for $1,500 ($1,300 with their "discount"). This doesn't make sense since I just had them replaced, which is why I brought the car in for the rattling in the first place. Bottom Line: $200 to tighten one bolt in 5 minutes feels excessive. I'll be getting a second opinion on the strut recommendation. I'm disappointed because I specifically chose this shop based on positive reviews, but my experience didn't match the reputation. Hope you don't have the same experience.

I brought my Nissan Murano in for an estimate to repair a severe Power Steering Fluid leak. Alvin's…read moreAuto Center had given me a quote of over $3000 to replace the Rack and Pinion Steering system, however due to issues I had with my last service there, I chose to take my car elsewhere. Fred took a look at my car and within 5 minutes he isolated the leak as being from a high pressure hose and not the Rack and Pinion system! So glad I brought my car here to be repaired and not back to Alvin's!

Great experience with Alirio's Garage…read more My 2018 Infiniti QX80 (202k miles) developed a low-RPM hesitation/shudder during light acceleration. After doing some research, it appeared to be related to aging transmission fluid and the torque converter. When I contacted Jorge at Alirio's Garage, he immediately understood what I was describing and was willing to do the service properly rather than just a quick drain-and-fill. He performed a full transmission service including dropping the pan, cleaning the magnets, servicing the internal filter, and doing multiple staged fluid exchanges using OEM-spec transmission fluid so the old fluid in the torque converter and lines was actually replaced. The result was immediate -- the hesitation is completely gone and the vehicle drives smoothly again. What impressed me most was Jorge's honesty and attention to detail. He scanned the transmission control module beforehand to make sure there were no codes. He even pointed out some rust around the transmission pan drain area and recommended replacing the pan at a future service, but he didn't try to upsell the repair now. If you're looking for an honest and knowledgeable mechanic in Santa Clara, I would absolutely recommend Alirio's Garage. I'll definitely be back.

This is hands down the BEST mechanic shop in the South Bay! Always fair prices and excellent work…read moredone. The mechanics Jorge and Cody are super knowledgeable and always diagnose and fix my cars problems! They also have great used cars for sale sometimes! I bout my beautiful bmw from them and the transaction went very smooth. I 10/10 recommend them to all my friends and they take their cars there now! Thanks Alirio's Garage

Wow, do I trust them!…read more I was referred to this shop from Charles at Kim's Body Shop who's done great work on our car so really trusted their recommendation. We've been taking our BMWs (we've had 2) to the dealership because it's just very simple and straightforward. But, after our warranty ended and feeling like we should shop around a little bit for service/price since the dealership can cost more, really glad we found this shop. Have worked with both Michael and Dennis and they've been really helpful and thorough. Michael spent 15minutes with me at least to help me understand what needed to be done and estimated cost and Dennis helped check if something were under my warranty. I feel so much better finding this shop and not feeling ripped off and being able to ask all of the stupid questions without feeling like I'm wasting someone's time. Definitely feel like I can trust them so thanks Michael and Dennis!

Here's my take on Silicon Valley Bimmer…read more I actually didn't end up getting any work done there -- and that's exactly why I'm writing this review. I scheduled time to bring in my M3 for what I thought was a preventative repair. Like most places, I expected a quick inspection followed by a quote and a recommendation to move forward. Instead, they took a completely different approach. They walked me through everything in detail, explained what they were seeing, and were very transparent about whether the repair was actually necessary. In my case, they told me it wasn't needed at this time. That level of honesty is rare. Most shops would have just done the work or pushed for it, but these guys clearly operate with integrity. They took the time to educate me, answer my questions, and make sure I understood the "why" behind their recommendation. There was zero pressure -- just straightforward, honest guidance. You can tell they genuinely care about their customers and long-term relationships, not just making a quick sale. That kind of approach builds trust immediately. Because of that experience alone, they've earned my business going forward. I will absolutely be bringing my car back here when I do need work done, and I've already recommended them to several friends. If you're looking for a shop that knows BMWs, communicates clearly, and treats you with respect, Silicon Valley Bimmer is the place. These guys are great -- honest, knowledgeable, and professional.

Friendly and professional. Quick and quality service. Would come back in the future. I had an old…read morevehicle an they made it run new again.

This is the only place we take our cars. Tin is honest and reliable. Because of Precise Auto, our…read more2000 Suburban and 2005 Outback are still running beautifully! Our 2019 Outback is the newest addition to Precise's care. Thank you Precise Auto Care!

I wish I discovered TLS sooner, they are literally right next to Toyota! Though I don't know much…read moremore than car maintenance basic, I still care to understand where my money is going especially as the years go by and maintenance gets more complicated. Appreciated Tony's communication and transparency with all the fixes I had to do, highly recommend his shop!!

No issue with regular maintenance. Owner seems like a honest guy. No tricks, upsales. Gets the job…read moredone.

Straightforward and honest mechanic that doesn't do more than they say without checking and does…read morethings professionally. Honestly the only thing they could do better is to have online integration as trying to find them in person while they're in the middle of something might be hit/miss. That said, I'd be more than happy to take my car here for my next routine maintenance over any of the dealers on Steven's Creek.

Too busy to take on a new customer…read more Went to Ismael on the recommendation of the Folks at Sport Auto Body. Needed help with my G35. Ishmael told me that he was busy, but could take me in the next two weeks. On Friday he told me that he was still backed up but would call on Monday the 14th to work out a time. He never called back and doesn't return voicemail. I OK being told that you don't need my business. I hate being blown off.