Friendly and professional. Quick and quality service. Would come back in the future. I had an old vehicle an they made it run new again.

This is the only place we take our cars. Tin is honest and reliable. Because of Precise Auto, our 2000 Suburban and 2005 Outback are still running beautifully! Our 2019 Outback is the newest addition to Precise's care. Thank you Precise Auto Care! read more

Tin is a trustworthy mechanic. Hes honest and always makes future recommendations only when needed. Shop is always busy which means hes got a legit business. Good people. read more

I have been taking my vehicles here for over fifteen years. Tin is a great mechanic and has been able to diagnose some pretty strange issues I've had. The only negative is that there is always a queue of vehicles being serviced so he might not be able to jump into your car immediately so try to make an appointment. read more

I am NOT this mechanic. I am one of his many customers that have been his customers for years. Let me address some of the complaints here because their ignorance is driving me nuts. First, as a customer, we personally fix our own vehicles unless we don't have the time or tools to fix the problem. We do have the mechanic change our oil because who wants to change oil? We also have the mechanic check the under carriage because we don't have a lift. We have gone to this particular mechanic for twenty some years because we know they are honest. Second, there are several places with very, very similar names, enough to drive you crazy. You can tell by the reviews that they don't have the correct mechanic by the way they talk about the place or the mechanic. Third, they say that they left their vehicle here for two months and they didn't fix it. Not possible here. A limited number of parking spaces exist that all the mechanics share and they watch the spaces constantly. We were stranded waiting for tires to come in on the afternoon shipment. The absolute nut case from Calabazas Auto came up and threatened us with calling the police for sitting there for more than an hour. We called the mechanic and they straightened it out, but someone should lock the Calabazas Auto guy up in the nut house. No, he didn't even apologize for screaming at and threatening someone else's customer. Fourth, the mechanic wears a head phone with a microphone on him as he works. He answers the phone right away unless his hands are full or he is using the facilities in which case I really don't want them to answer the phone. So those people who say that he never answered the phone weren't accurate about the name of the place they are complaining about or were Fifth, this mechanic has an OBD2 scanner. Some of the things that people have complained about not being found would display codes on an OBD2 scanner. You plug an OBD2 scanner under the dash and it displays the codes and tells you what is wrong with the vehicle. Sixth, in any hour of any day, you can see the mechanic driving loops around the parking lot or on the street to test vehicles. Claiming that the mechanic didn't do a test drive is just throwing wild unsubstantiated attacks at someone without any proof. I dismiss any complaint that makes false claims because what else are they lying about? Seventh, I know quite a few mechanics who scam people. This mechanic is not one who tries to scam people. He has dismissed some charges at times. Scammers do not do that. Eighth, he is not perfect. He is human. But there is a reason why people keep recommending him on Reddit and Yelp, and why he has a loyal customer following. He is the type of mechanic you always wanted: someone you can trust, someone you don't have to stress about, and someone you can calmly discuss things with. read more

I drive 40 minutes to have my oil changed by this guy, because he is the ONLY mechanic I trust AND he charges a fair price. If you have any issues with your car and feel like your current mechanic is not giving you the whole story, I would definitely take it here for a second opinion. read more

Tin's shop has been my family's go to place for more than 13 years now. He's very fair when it comes to pricing and super honest about the issues and work needed to be done. At first impression, he's very soft spoken, so just be patient with him. Nonetheless, all of our vehicles run well because of his work. The vehicles we've gotten serviced by him over time include: * 2001 4Runner * 2005 Sienna * 2014 Corolla * 2014 Camry * 2015 Tacoma * 2016 CRV read more

Tinh has been my trusted mechanic for over a decade! He is knowledgeable, hardworking, honest, trustworthy, and provides options at affordable pricing! He's also a small business owner, so he does everything from answering the phone, ordering the parts, managing the office and his staff, to doing the hard work of fixing cars! So don't let his outdated office fool you, as he provides quality work at competitive pricing! read more

YELP came through big time here. Basically one of those "what did we ever do before smartphones" moments. NO LIE!!!!! My alternator went out while visiting my dad here in Santa Clara. 12-noon on a Saturday making my family desperately in need of good, honest, reliable mechanic (like who doesn't need that right ‍), to get us back on the road. Tin steps up like Steph Curry in the final seconds to splash a 3-pointer!!! BOOM... Tin the 3rd Splash Brother I tell him what's going on, he gives me a solid guesstimate, that was spot on to the penny. We get towed to Precise. Tin had an OEM part for my LEXUS on its way already, not to mention a sweet deal on the labor to top it off. Fast-forward and we were back on the road by 4PM. Tin made breaking down away from my normal hometown mechanic an incredible experience!!! BONUS: If you show up around closing time, Tin has his stereo cranked up to create a smooth lounge/house party mixer feel to add to an already amazing clutch auto repair moment. read more

Precise Auto Care - Auto Repair Near Me - Santa Clara, California

I have gone to this mechanic multiple times, and the service, reliability of fixes, and pricing is the best I have experienced. The team here works incredibly hard, they are extremely trustworthy, and I would strongly recommend them as a mechanic for all of your needs. I have done both major issue resolution, to oil change and car inspections here. 2011 Jeep Wrangler Rubi read more

I saw all of the good reviews and decided to come here but I was not impressed. I had a check engine light so I brought it in. They called me back the next day and said it was a throttle idle control valve so I agreed to the work and paid $390. They also cleaned the throttle body. So I picked up my car and on the way home the check engine light came on again and it ran rough. I don't even believe that they test drove it after the repairs. I called back and explained the issue (believe me, getting them to answer the phone is a mission in itself). Tin (the owner) told me to bring the car back in for an adjustment. So I brought the car back and they had it for a week. I never heard anything so I kept calling. Eventually I reached them and they said that the car is ready to pick up. Great. So I go there the next day and Tin is nowhere to be found. His brother doesn't know what is going on with the car so I have to wait for Tin. I waited for more than 3 hours and he never came. Finally his brother reached him and said that I can take the car but I have to bring it back another day to finish the adjustment. What? I asked how long they would need to keep it this time because I can't leave it for another week and be without a car for another week but he couldn't tell me how long. I left and never came back. I took the car to another mechanic that I trust but who is very far from here. He told me that for $390 there is almost no way that they used an OEM part. It was most likely aftermarket and the aftermarket version of this part is awful. Great, I was never given an option by Tin. He also told me that they "adjustment" that they did was just to change a factory set limit screw. Since they moved that screw and there was no way to reset it, I also needed a new throttle body. He also showed me that when they took off the throttle body to clean it, they didn't even bother to put on a new gasket. Super lazy work all around. In the end, I paid an additional $1,350 for a new throttle body and throttle idle control valve but thankfully, it's running perfectly now. Don't go to this shop unless you want expensive headaches and to ultimately waste your time and money. They may be honest but I don't think they do quality, long lasting work. read more

They don't pick up the phone or call back customers. I tried calling them about my car that was in their shop multiple times and they never picked up. I had to show up randomly and talk to them to even get my car back. read more

Took my 2014 BMW X3 to the dealer on Stevens Creek and almost got ripped off ... this led me to look for an alternative and I found Precise Auto Care... Stevens Creek BMW gave me a quote for over $2400 for rear brakes, tired, alignment ($500 just for the alignment), etc. They also quote me $180 to change a headlight. I drive to Precise Auto Care... they tell me rear brakes have another 10K miles left to go, tires even more and that the car has a sensor to tell me when the brakes need service and to wait for that service warning. Plus, they change the headlight for $71.00. FAST Service, Tin was super friendly and HONEST in his assessments for service and pricing. If you own a BMW, go here. Save the money you will waste at Stevens Creek BMW and donate it to a charity of your choice read more

Call same day because I needed the majority of my lights changed out and they made it happen same day. Not to mention they also went over some extra questions I had, double checked my check engine light to make sure I was correct with what was wrong, and were just overall good guys. Clearly care about their work and are happy to go the extra mile. Thank you Tom & Viet! read more

Best quality service available in the area. Owner is friendly and reliable. Willing to work with the customer's needs.

They have taken care of all of my vehicles for almost a decade. Great deal and fast turn over time. Tin always shows me the parts he changed, explains what went wrong and answers every question I have. The only mechanic I trust. Thankyou!!! read more

These guys are the best. I've dealt with Tom and Tin and I trust them through and through. I have a daily driver and a classic car and I take both of them to Precise for almost everything - from oil changes to drive shaft rebalancing and leaf spring replacement. Like others have said, they are completely honest, their price is great, and they're pretty quick too. I've never trusted a mechanic this much. read more

Tinh is the man! Gets it right the first time, every time. He's been servicing my 2001 Lexus for almost 10 years now and has also performed work on several different cars in the family, never any additional issues after the fact. Highly recommend! read more

Thanks for saving our car! Thanks Tin! Tin works overtime to make sure your car is running! Tin is nice, he showed us what part he replaced. We were running late to pick up our car over the weekend, we called him up to tell him so & he says ok. We got to the place 10-15 mins after it closed and he was still there working on a car. read more

Tian is the best. Great customer service and honest. We use Precise Auto Care for all our car needs.

I realized I needed brake and lamp certificates to register my vehicle in California with literally about 36 hours to go until full county shutdown. I called at 9, had my certificates before 10. The team is courteous, efficient, and were able to accommodate me even though I contacted them last minute. I literally went from here straight to a DMV partner to get my license plates and tags, and I couldn't have without those certificates! Really appreciate the work and flexibility to take on a walk-in request. read more

Tin is the best! We were referred to him by a friend who has been going to him for years. We bring all our car issues to him and he is always able to help. My husband almost wasted 1k at another shop and when we brought it to Tin he told us his car was fine and didn't need any work . It's been over a year and his car is in great condition. read more

Finding a good mechanic is equivalent to finding a soulmate. I may not marry them, but they'll definitely be stuck with me for a VERY long time. Usually only having to deal with me when I'm bitching about something. The irony is almost to much to handle. They took me on a walk-in basis. No fuss, no muss. The didn't try and sell me extra services or' talk slow and use little words cause I was a female in an auto shop. As a matter of fact, there were niceties and pleasant small talk. I left in a better mood than I arrived in. Wow. I can't even say that about my nail salon. Go here. Be nice or I'll beat you up for being mean to my husb... er, mechanic. BTW - they don't do two wheelers. Sorry squids. read more

Tin is amazing, honest, and always does a great job!! Have been coming to Tin for years. Recently brought my 2013 explorer in after being told at dealer my struts were out and it was going to cost me 1600.00 in repair drove over this am w out an appointment. We test drove it and then he pulled it in and told me it was the parts swing bar links had been installed incorrectly at the dealer, and busted, switched out the new parts within 45 min had me on my way out w a total cost of 200 that included labor!! Amazing, quick and honest! Reminded me why I always come back to him after so many years. Save yourself hundreds of dollar's he is always honest, will get you in and on your way quickly. Keep him on speed dial read more

We brought our Chrysler Pacifica in for the 60,000 mile maintenance a few weeks ago and had a more than pleasant experience. Quick, professional service, ASE certified, and priced fairly. Everything I was looking for! Thanks to Jane D. for the recommendation! read more

was going out of town and didn't have the time to do my own oil change so I took my S2000 there for a basic oil change. I ended up being there for more then 30 mins. There was only 2 guys there and they kept going back and forth on my s2000 a customer who walked in and another car they were doing a rear diff flush on. They didnt even check my tires for proper air. I think I'll just continue to do my own oil changes. Ridiculous! read more

**WARNING BAD MECHANIC****** I went to that place because I found it on Yelp and it is very close to where I live. I had a burn smell my car so i went there so the mechanic can check it. He told me that the top gasket of the engine was leaking. He charged me $320. And week later, my car was still smelling burn, so i took my car back and he told me that the back of the engine was leaking. He told me, it should be fixed. A week later, still smelling oil burn, so i take it to another mechanic: I found out that my car was leaking from everywhere, even the coolant was leaking. How is it possible that those guys did not fixed it after 2 tries!!! Really, I expect from my mechanic to check my car seriously and let me know what is wrong! Tony read more

Looked on yelp, saw great reviews. So I called to see if I needed an appointment for oil change and was quoted reasonable price. So far so good. I got there and nobody was to be found at 3 pm on friday afternoon. I sat in the lounge for about 15 minutes... nobody came by. I hate be the negative nancy out of so many great reviews but I wasted about 45 minutes roundtrip. I trusted you yelp!!! I ended up going to jiffy lube by my house for their mediocre service. I'm hesitant to try this place again. :( read more

I've been to the shop on three separate occasions. The first two were for my '01 Escape. In both cases, I was expecting to be hit with crazy fees to fix, but Tin gave me very fair prices. He never tried to charge me for services I didn't need, turnaround was fast, and prices for the work required were very fair. No complaints at all. Today my girlfriend managed to peel off part of the plastic protective shield on the bottom of her car, and my first instinct was to call up Tin. The shield had actually ripped part way through and was hanging almost as low as the street. After explaining the problem, he told us to come by. We may have to leave the car there for few hours while he sourced parts, but no big deal. The actual experience was more like 5 minutes long. He had us pull the car into his garage, jacked it up, drilled a few small holes into the shield, and grabbed some plastic wire ties from his work bin. Then, he used the wire ties to tie the partially ripped shield back into its original position. The end result is just as sturdy as if we were to spend $100 on a replacement part. That is some MacGuyver shit right there. Clearly he's been around the block a few times. read more

I've taken my Civic here couple of times and service has been great. I don't know anything about cars, but these guys were great at explaining what was wrong and giving me what felt like a fair price when I called other shops. Highly recommended if you are in the Santa Clara area. read more

They FIXED the problem! To me, that's all it matters! Highly recommended! Here is my story: My car's evil check engine light went on 2 weeks ago, and the engine was shaking pretty badly whenever it's at idle. So I took it to mechanic #1. Mechanic #1: The error code is system too lean. The problem might due to the intake manifold ($300, part only) and/or mass air flow sensor ($214, part only). Me: What should I replace in order to fix the problem? Mechanic #1: Hmmm, not sure. I can't guarantee anything. Basically, mechanic #1 couldn't pinpoint the problem. Instead of spending $514 + labor and get nothing done, I went to mechanic #2. Mechanic #2: It's gotta be the mass air flow sensor! $216.58 please $$$. Me: You sure it's gonna fix the problem? Mechanic #2: YES, $216.58 please $$$. After replacing the sensor, the check engine light went off, but the engine still shook pretty badly when it's at idle (fooled me once). It felt like the engine was choking. So I went back to mechanic #2 again. Mechanic #2: It's gotta to be the tune-up! You need tune-up. $289.75 please $$$. Me: So after the tune-up, the engine will stop shaking??? Mechanic #2: YES, $289.75 please $$$. So I did the tune-up, and it still didn't fix the shaking problem (fooled me twice). Before I left, mechanic #2 was like "it's probably due to some xxx part (I forgot the name of it), and it costs $1000+". Aaaarghhh...forget it! Since the evil check engine light is off, I guess I can still drive it. I did drive it, but not for long. The evil light went on AGAIN last night! It was driving me CRAZY! Since I don't know what goes after "fool me thrice", I decided to check Yelp trying to find a mechanic who can actually FIX things. That's how I found Precise Auto Care. I took my car in this morning. Viet told me the error code was system too lean (Still?! So basically I spent $506.33 at mechanic #2 for nothing! Yes, I got jacked!), and he needed my car there to do a thorough inspection (Thorough is good!). So I did. After an hour, Tom called me saying that there was something wrong with a hose, and to fix it, it's gonna be $300. Sure, why not, just FIX it so I don't have to see that stupid check engine light again! After another 3 hours or so, they called me again saying that my car was ready. So I went in. Tom showed me the hose that was causing the problem. It had a hole on it. That's why the check engine light went on and that's why my engine was shaking. The bill ended up to be $289.98. They changed the hose and the intake gasket. Hose: $22.70 Intake Gasket: $59.66 Labor: $200, $80 per hour While I was driving back from the shop, I could feel the difference immediately. The engine was smooth like baby oil. I will let you guys know how it runs after 2 weeks. I have always been cheap to pay inspection fees. Precise Auto Care does charge inspection fees. But now I'd rather pay for it and let them find out what exactly the problem is then spending all the money and replacing all the parts that have nothing to do with the problem. A $506.33 lesson. Well learned. read more

I have taken both my cars here a few times and I love working with Tom. However, I just called today (Mar 21, 2011) and he no longer works there. Does anyone know where he is working now? The other employees have not worked on my cars so I can't speak about them. 05-14-2011 update: Tom will be opening a new shop close by very soon. Here is the new place. http://www.yelp.com/biz/precise-auto-repair-santa-clara read more

I am giving them 5 stars for now, but with the same caveat that I pass along to anyone that I talk to in person: consider the review in line with the type of work being done. 5 stars for changing wipers is really irrelevant, whereas an excellent engine overhaul/rebuild is worth a lot. My car needed some brake work done: I needed at least one new rotor up front, and I assumed that my rear brakes were needing replacement. I went online to get the best deal on the rotors, pads, drums, and shoes that I wanted, as my car requires more than OEM. They quoted a great price for the work on just the front, so I told them to go ahead and do the front and back. (I am strapped for cash!!) They worked me in immediately. One thing that I appreciated is that I got a call a while later: they said that there was still 50% left on the rear drums, so I didn't need to replace them, and they just wanted to confirm whether or not I still wanted to replace the rear parts. The work was completed well within their time estimation, which is another thing I really appreciate. The brakes seem to be fine and I've experienced no brake-related issues. For this particular work, it's definitely worth 5 stars. I will probably update this again, as I am going to give them some more significant work to do on my piece of junk car. read more

Tin is AMAZING! Hands down an amazing mechanic and human being. So honest and reasonable. We have sent alot of folk his way and they are always impressed by him. read more

My parents and I have been going to Tin and Precise Auto Care for years. He is an amazing mechanic and has been able to fix any problem we have had. He is nice and friendly, and is sure to let you know what it is thats wrong with your car, and shows you your old parts and what was wrong, and what he fixed. He is extremely honest and will never try to "sell" you anything you don't need. His prices have always been more than fair and cheaper than most shops. I will continue going to Tin as long as I can! read more

HONEST Mechanic. Let's put it this way: the dealership said it would be 1400-7000.... YES, up to 7000 to fix. We decided to stop trusting them and get a second opinion. I mean, first of all, that's quite a range to give as an estimate. Second, it just seemed shady after we had JUST spent over $1000 with them last month and the problem still wasn't fixed. (This car was seriously making us broke and causing a LOT of stress in our lives.) My husband Erin S. and I checked with one of our friends who also owns a Jeep Cherokee (but a newer model) and they take it to Precise. So off to Precise we went. $60 later and our car is fixed. YES, you read that right. $60. We wanted to weep with joy! We didn't have to eat Cup of Noodles tonight! Apparently the hose just had a leak and needed tightening. Something that the dealership said they had fixed. Even if they had messed it up the first time, you would have thought they would have caught it the second time around. Shady, shady dealership. Don't they have any shame? So that means that either the mechanics at the dealership were incompetent or liars. My husband and I were fuming that the Jeep dealership could be so dishonest. We really like to be trusting people... I mean, I had been going to the service center at the dealership for two years and even knew the guys' wife's name, dog's name, etc. Wow. THANK YOU Precise Auto Care. Thank you for restoring my hope in people. read more

I actually signed up for a yelp account just so I can leave a review here. Tin is an awesome guy. I can't even express how glad I am that yelp helped me find him. I hit a huge bump and knew I damaged my radiator once I opened the hood and saw that coolant was sprayed all over my engine. I called around to almost 20 different places and each one of them quoted me almost $100 more than Tin and were a lot less accommodating. I wanted to bring my car in on the weekend since I work in Walnut Creek and didn't have time until then and Precise Auto Care was the ONLY place willing to be open this holiday weekend (July 4th). The weekend didn't work out since his supplier wasn't going to be open but I still appreciated the fact that he was willing to try. I ended up having to drive my car there at night and dropping off the keys but it seemed like a safe enough place (huge parking lot) that I felt ok leaving my car there. All in all, Tin was quick to diagnose what was wrong (giant crack in my radiator) and replaced all the parts. He showed me where the crack was originally when I went to pick up my car this morning and everything looked great. The price was great, too. I drove my car all the way from Santa Clara to Walnut Creek and made it here without a problem! Not to mention that Tin is probably one of the nicest, most honest mechanics I've met. Thanks Tin! I'll definitely use this place again! read more

I own a business in Santa Clara and have been bringing my personal and business fleet vehicles to Tin at Precise Auto Care for over 10 years. Tin provides the type of auto maintenance and repair service that we are all looking for... Honest, accurate repairs at a very fair price. From the moment I met him, I got the feeling that he was the type of person who would treat me fairly and he has done just that for the past ten years. He has never once tried to "sell" me on a service or a part that my cars don't need. Even after ten years, when he knows that I am going to accept his recommendation on whether or not to repair an issue, he still calls with a quote to get authorization after every diagnosis. His qualifications are extensive: He has been an auto mechanic for many years and has earned the certificate of Master Technician (Most independent-shop auto mechanics are not Master Technician certified which means that they have not had the high level of training on today's sophisticated, computerized vehicles). Additionally, I have recommended Tin at Precise Auto Care to countless friends and colleagues and each has expressed a sense of relief after dealing with Tin, in finally finding an affordable mechanic who they can trust. Try him out...My guess is that once you meet him, you'll feel that your search for an honest mechanic is finally over. read more

Still as awesome as ever! My left tail light went out 3 weeks ago and when my right one went out yesterday, I decided I couldn't put it off any longer... I needed to have some tail lights! I called and asked if I could come right over. They said it was fine. I parked outside and within 15 minutes, they had replaced my bulbs and charged me $25 and I was on my way. These guys are amazing!!! I will be taking my car here forever! read more

So, I just dropped my Mitsubishi off here based on these Yelp reviews. I called them up this morning to discuss what I needed, brought it right in and had a call and a written estimate faxed over within an hour and a half. I checked their detailed quote against Sears, where my parents go, and the guy over there thought these prices and labor costs were really pretty fair. Price quoted also includes some replacements *if necessary* and they broke it down between what should be done right now, and what can wait a few months. I'm approaching 90k miles, so I figured I would take it in the you-know-what wherever I go. Picking it up tomorrow, so far so good. Update: I got a call at 9am the next morning saying my car was ready to go. They took the time to show me all my old parts, and explain some other work that I might think about down the road. Turns out the repair shop the insurance company paid for after my accident last year used cheap brakes (no warning squeal pin) and didn't replace another part they should have - and these guys picked up on it. The pricing was accurate as per the quote, and I've got another 100,000 miles on this baby. All in all, very impressed. Definitely plan to come here again. read more