Excellent urgent care facility! Starting with the extremely nice, friendly, and informative…read morereceptionist, to the medical assistant, to Dr. Zohrabian! Dr. Zohrabian was very nice, thorough, knowledgeable, and friendly. The facility itself was impeccable, modern, and easy to access. I highly recommend Elite Urgent Care!

My father is a doctor. We needed quick care and this was close…read more Unfortunately this was the worst customer service and aggressive behavior by staff. It's clear this is run by people who care about money first. I would never send anyone here. Awful experience.

I can't say enough good things about the team at the Van Nuys location--especially LauraLee and…read moreJean. I have unique circumstances with a doctor out of state, and they are always incredibly accommodating, including the ultrasound tech. Their level of care and professionalism set such a high standard that I mistakenly assumed all offices would be the same--but after visiting the Northridge location, I quickly realized they are not. That experience only reinforced how grateful I am for the kindness, consistency, and excellent service I receive in Van Nuys. I'll be booking here every time.

First time here. A bit hard to find but on the grounds of Valley Pres Hospital. But I saw Laura…read moreLee outside.... Laura Lee helped me confirm the building where I go in because she was outside walking in the building and I asked her where Renaissance Imaging is. She also checked me in for my imaging. She is very nice and helpful and patient. She's awesome! Sam was my imaging technician. He was so nice and made me feel at ease (since I was a little nervous, as it was my first time). He made me feel comfortable and explained what was going to happen step by step. Awesome guy! The place is clean and since I arrive earlier than my appointment they took me back early! :-) And they validate parking. (Yay, clap clap clap)! Thank you! I had a very good experience :-)

If you think about it, MRIs, x-rays, and ultrasounds are "freaky" things. To be able to see INSIDE…read moreyour body? Whoa nelly! Admittedly, it is also a blessing and certainly helps discover the mysterious factors effecting our bodies. I am currently having some issues which seem to be baffling doctors and required ultrasounds of my mid-section organs (liver, gall bladder, pancreas, bladder, etc). I was referred to University Imaging by the Urgent Care in Studio City. University Imaging is located on a busy intersection with a surprise alleyway entrance which pops out of nowhere. Not to mention, it is marked as one-way (in) but is also the way out (plus,it is only one-lane) so it is an accident waiting to happen (is this irony?). Be careful! The entrance to the business is in the back of the building so don't try to go in through the front. Once inside, University Imaging is quite welcoming in terms of appearance. Instead of having a clinical hospital-like feel, University Imaging has warm colors, a TV, and fresh snacks/refreshments. This continues into the examining rooms which look more like a massage spa having low lights, wooden floors, flowers... one would almost expect the sound of waterfalls or birds! It's very zen. The only negative is that the back area is squished: you can see into other rooms if the doors are open and you have to walk by the radiologists on computers to get to some of the examining rooms (this was the case with me). I had to get an ultrasound so I can't vouch for the MRI or X-ray services. However, my experience with Dr. Farrokh Zandpour was excellent. He constantly made sure that I was comfortable and made genuine conversation (although sticking to protocol of not telling me if he saw something wrong). He even asked if I wanted to check my phone when an alert beeped in my purse! The great thing about him was that he went above and beyond the call of duty by checking other organs/areas versus just what the doctor ordered. He stated that some doctors make their minds up ahead of time so he wanted to make sure all areas were covered. Impressive! He was very thorough and I felt I was getting my money's worth (services for about an hour of ultrasounds cost $125 with no insurance. Must be paid in full on the spot. Credit cards are accepted). My major complaint was with the customer service of the reception staff. Red flags went off when I first called to make my appointment. The girl I spoke to was quick to rush me off the phone and gave me no details of what to expect or prepare. When I arrived, the receptionist attending to me (there are always two on duty) was chomping gum in my face like a cow (how professional!) and was quite rude with an attitude. She also tried to have me pre-pay which I had concerns with and I said I would pay afterwards which obviously upped her attitude. A week or so after my testing, I needed copies of my ultrasounds for further doctors and I called University Imaging to ask how I could obtain these. The receptionist said their machine was down that day but they would be fixed the next day and that I could come in during business hours to get a burned CD of my ultrasound images (for free). I went in about 4 days later to learn that the machine was still down and so they couldn't burn the CD. Of course no one told me so I drove there for no reason! Wow! Thanks, University Imaging! Luckily, I was able to ask the same gum-addicted receptionist to mail me the CD when the machine was working in order to avoid driving back needlessly. The CD arrived a couple says later so at least that was speedy. Speaking of speedy, University Imaging was quick to send my ultrasound results to the Urgent Care doctor who had my results within an hour after my session. Overall, University Imaging is great in terms of the actual radiologists and ultrasound service but the receptionist and customer service end of things are terrible and makes patients feel unwelcome and like they are merely being a hassle to University Imaging. This is unacceptable and is strong enough that the thought of going back isn't necessarily a pleasant one. I suppose however, that the important thing is the medical service which seems to be on-par. Just try to ignore the poor receptionists and client care. As a note: my ultrasounds were clear and now I have to see some specialists...

My fiance had to go here for some MRI's and couldn't disagree more with their low yelp score…read more Hence, I had to take the time to write them a review. The office is very clean, staff is friendly, they have a lovely assortment of drinks and snacks in the waiting area, and ample parking. My fiance has a very busy schedule and this office was kind enough to schedule 3 MRI's for him in one session (other places make you come back). His MRI tech was Bobby, who was a very friendly and personable guy that made my fiance comfortable right away. Not sure what type of VIP service people expect when going to busy medical offices, but I definitely give this place 5 stars for their service and cleanliness.

What kind of business is this??? I tried 3 times (different…read moreparts of the day) and could not get a "real" person on the phone! I can I trust them?

I had two thermography with Dr Galina , apart, to follow up on my health status. I have done…read moreafterwards few more at other centers, recommended by friends and very popular too. The outcome and findings of dr Galina you will not find elsewhere. Her clinical findings are very essential especially when one is doing it for preventive, and more essential if it is a follow up for an existing clinical status. The essence of her practice is that she performs the Thermography coupled with 3D Ultrasound. Thank you Dr Galina , You are a Star .

The staff is knowledgeable, service is great, the technician is excellent!!! They are very warm and…read morefriendly and care about their patients. 2 weeks calling Renaissances Diagnostic Imaging failed to get help, 1 day called to Glendale Diagnostic Imaging I received an appointment immediately. And even though their location is a lot farther then the stupid Renaissance location, I'd come here for their cate and excellent service.

Diagnostic Imaging Sherman Oaks is excellent! The staff were professional and made me feel…read morecompletely comfortable. The process for my X-ray and MRI went smoothly and easily. I truly appreciate their professionalism and efficiency--highly recommend!

The guy in the front is very rude. No smile ..no greeting ...nothing…read more The lady taking the images was very nice and explained everything as she should. Everything is clean and smells very nice but it would be good to give the man with glasses in the front desk a few lessons on customer service.

I went there and was greeted warmly, the place was very nice and clean. No complaints here!read more

Easy to make appointment Pleasant staff , very recommend…read more All went very well and easy

Quick, easy and attentive. Office staff and Technicians very friendly. Hours very flexible.read more

Parking was plentiful. Upon arrival the facility appeared…read moresmall from the outside. Checked in at the front desk and wait in the small waiting area for my name to be called. Once inside, the facility is very spacious and the MRI was an open MRI. Staff explained everything clearly and then set me up for the MRI and everything went smoothly. My MRI took an hour total, and there was nothing to listen to. I was offered ear plugs but since it's an open MRI it really wasn't noisy at all. However I was a bit bored and I think it would have been nice to have any type of music playing in the room. I found myself searching the entire time for shapes in the ceiling holes. Once finished, staff said they could not give me a CD immediately because it wasn't working but they got my info to mail it to me, and I received the CD in the mail only a few days later. I recommend this facility because it is very clean, open, and well kept.

Went for a MRI 8/22/25, asked if I could get a copy emailed to me she immediately said yes they…read morewould be ready 8/29/25, called this day & was told we can't give them to you until you see the doctor, indicated this was never told to me, asked for the manager and in her voice you could tell she felt powerful she said I am the office manager her name was Tola, I requested her supervisor she said she didn't have one so I said oh you own the place huh? You don't answer to anyone she said her administrator was Heather requested to speak to her she's not in the office will return Tuesday,Monday being Labor Day. To date still no call I called Thursday left another message for heather spoke to another person who promised to send it to me that day still nothing had my appointment today & the doctor office still doesn't have it as well, how's that for customer service, I see why their ratings are so low, zero score from me

Extremely frustrating experience. Communication was unclear from the start and we kept being told…read moredifferent things. What should have been a straightforward MRI appointment turned into weeks of confusions and unnecessary delays. When patients are already dealing with medical anxiety, the last thing they need is poor coordination. We ultimately decided to go with another facility because we no longer felt confident in the process here.

Fantastic experience. Quick and efficient MRI and great customer service. I've gone to multiple…read moreMRI centers and there's was the most open and quiet

This is a nice facility located at the UCLA Encino location. Everyone is very nice and helpful…read more Easy check in at the front desk, patient wait time is quick. You no sooner fill out your paper work & they are calling your name to head back for your imaging. *Parking garage is located on Firmament Avenue *THEY DO NOT VALIDATE* *Street parking is metered with some side street parking. Check signs.

I had my MRI done here and had such a pleasant experience! I unexpectedly vomited after my contrast…read moreand received immediate care and attention from the whole staff including radiologist, nurse, and technicians. I felt the great care and am happy to part of the UCLA family. I didn't have to wait long to get my test done and to receive my test result. The facility was clean and organized. Parking was validated which is cherry on top! Shout out to Rafael the receptionist who was friendly and made the check-in process easy.