Great service. Experienced, friendly staff. They care about you AND your dog! Positive experience…read moreon every visit over a year...

We have taken our woodle to Top Dog Groomers and Wash in Auburn me and would highly recommend them…read more They made sure our dog was comfortable and at ease. They are highly experienced and do a thorough job and are highly professional. I've taken our dog to several groomers over the years and would rate Top Dog the highest and are extremely satisfied.

Contrary to the website and yelp listing this company does not offer walking. Should be updatedread more

We needed to find a last minute pet sitter and stumbled across Lisa online. We lucked out. She…read moreruns a business out of her home called The Pet Sitta. Our dog stayed at her house for a week and had the time of his life in her 1 acre fenced in back yard. It is a dream place for dogs! Lisa was extremely easy to communicate with, super flexible with our last minute plans, and at $50/night, I found her rates to be reasonable. She clearly loves pets, yet isn't one of these dopey pet people who just gets googley eyed over your furry friend. Instead, she is great with pets and people, super responsible, and really cares about what she is doing. She made our dog feel like a part of her home. She texted us pictures of him on walks and at a family picnic at a lake. She could have easily left him at home but intead included him in her plans, which was great. I'm not someone who would even think to ask or want pictures of our dog while we are away, but we eneded up loving them because we could clearly see he was so happy. If all people could run a business in this fashion, oh how our lives would be easier!

great service, kind staff, took wonderful care of my pets. Their prices were very fair and they got…read moreme in quickly.

My family brought our dog here in an emergency situation because he was passing blood. We were…read morealready very anxious since we had lost another dog just a few months ago. Unfortunately, instead of compassion, we were met with rudeness and judgment. The staff member we spoke with was dismissive, belittling, and even brought up our recently deceased dog in a very insensitive tone. On top of that, she made a remark along the lines of "I don't know how people can have dogs when they can't pay for their vet bill," which was incredibly hurtful and unprofessional. Emergencies happen, and families deserve empathy not criticism when they're trying to care for a beloved pet. Most of the staff here were kind and professional, but unfortunately our experience was ruined by the receptionist. we were met with insensitivity and judgment, which made an already difficult situation so much harder. I'm deeply disappointed by the lack of compassion shown during such a stressful time. Pet owners go to the vet hoping for help and kindness, not to be shamed.

2 major mistakes happened to me at the Sacopee Vet. In Cornish ME. 1st. Was told all organs r…read moreworking good even thu I told them he had a heart murmur. So I went with dental surgery/removal. A few months later he is diagnosed with severe heart disease 2nd mistake was his medicine care. After being on 3 different kinds heart medicine for months. The Dr. Called and said stop giving 2 of 3 meds and I'll see him next week. I told her I thought it was a bad idea. He died a few days later. So much inexperience, cost me my baby his last summer. So sad

everyone here is very friendly and they are good vets for routine and quazi-non-routine care. (They…read morewere able to handle a puppy's introduction to a porcupine.) They love the animals and treat them well. Instructions for any follow up care are always clear. I will say they may be a little more expensive than other vets, but for us, the convenience of being near-by and friendly service outweighs a few bucks here and there. I also think it's important people understand the cost of owning a pet so I don't focus on that.

DO NOT GO HERE IN AN EMERGENCY. We brought our dog here for an emergency, as the website says they…read moretake emergencies during clinic hours. We arrived at 7:50am and they opened at 8am when their phone line was accepting calls at 8:05, I told them it was an emergency and we needed our dog to be seen ASAP. I was told that we needed to go to the emergency clinic in Lewiston or Portland, without any more questions about the severity or the situation. THEY DO NOT TAKE EMERGENCIES & DO NOT CARE IF YOUR PET MIGHT DIE. I'd give 0 stars if I could. They need to change the info on their website.

They discharged me from their services due to a mistake they made. I was kind, only questioned the…read morebill but paid immediately. In their ban letter they claimed things that were not true. They did not tell me the cost upfront and when I questioned it management said that I should let them know how much money I have when I come in instead of them telling me what things cost before they do them. That felt offensive to me. Beware when dealing with management and always ask for detailed cost upfront. Ultimately, my advice is to go somewhere else. I have read other reviews like this about them so I guess I'm not the only one, I agree with Joseph O, very similar experience.

Unfortunately had a bad experience here which ended in them telling me to get another vet. Due to a…read moremistake with a clerical error on their part (they entered both my email and phone number wrong) there was no confirmation of appointment. They finally decided to send me a letter, when I called to get it straightened out the manager told me it was my fault I didn't call & after paying them $300 I would have to pay another $200 to restart his Vaccines. She was rude, judgemental, and belittling. The point of my calling was to figure out the situation and make it right; but clearly, she was overly defensive because her office made the mistake. I am a manager myself and that is not how to handle a situation between paying customers/patients or clients. VERY unprofessional!

Highly recommend this facility. Friendly, clean, great service all the way. But mostly, we are…read morepleased with the grooming itself - many style options and beautiful cut, dog's pampering and kindness. Always looking forward to our next appointment! Thank you, Doggy Dooz!

PLEASE NOTE: As of writing this, this is one of the only places in Maine that are still taking…read more"exotic pets" (eg anything that's not a dog or a cat). This is just appreciation review for Casco Bay Veterinary Hospital. We had a pet emergency, and while we chose to go somewhere else, the Casco Bay folks were so lovely and compassionate, they initially couldn't help us (their exotic animals vet was in surgery all day) but gave us recommendations on who else in Maine could (both in Kennebunk: Southern Maine Hospital for Small Animals [but they don't do emergencies and aren't open on weekends]; Angelus Urgent Veterinary Care [scheduled appointments for emergencies usually starting at 2pm; and, open weekends]). When none of them could help us, the Casco Bay staff rearranged some things to make it possible for us to drop our pet off so the exotic animals vet could see him when they had time. They were action-oriented, they were patient, they were kind when we had spent twelve plus hours trying to find a vet to help us in a dire situation. Almost NO VET in Maine will see a rabbit anymore, but Casco Bay does. Such a huge relief to know that they're a reliable place that genuinely cares (even when they've never met you before).

I was scheduled to come in on 1/18, but I woke up that morning and found I had finally caught Covid…read more:-(. Less than an hour before our appointment, I called to cancel and Courtney immediately offered to get me in ASAP, 2 weeks later. We had our appointment today and both Courtney and Joe out front were lovely! (there was a 3rd person that I did not get to interact with, but based on the track record, I'm sure she is a delight as well!!). We were brought in and a nurse did a quick once over with my little girl, Cookie, before Dr. Ring came in. The whole appointment was very efficient but very friendly and well done. They gave my cat a very calm and safe environment in which she only once got feisty (and, I mean, if you were putting things up my butt to check some glands, I might also have some opinions on that so... ya know, fair!) No question I asked was considered stupid or treated less than anyone with years more experience as a cat owner. I was made to feel like I'm giving her a good home and doing a great job taking care of her. I'm extremely pleased with the appointment and the staff. At the end of the day, everything was roughly $230 but I was given an itemized bill at the end and, honestly, the pricing felt very fair. I know my little old lady will be in good hands here.