Such beautiful goldendoodle puppies! I had never seen these patterns and varieties in a litter of…read morepuppies! Rachel and Justin have been so helpful and accommodating! I love that this is a small breeder, with the mom and puppies living in the home with a family. They are happy, healthy, and obviously loved!

We purchased a beautiful male Ragamuffin (Ragdoll-Himalayan) kitten in 11/2020. He is from a…read morebreeder in northern Maine that occasionally has kittens, not a kitten-mill. Our kitten has been healthy, gorgeous and charming! I am an experienced pet owner and have had numerous cats and dogs over the decades, from breeders and some from rescues. I will definitely be a repeat customer here. My kitten is absolutely delightful!!

This store should not be in business in its current state. This is NOT SAFE for these animals. The…read moreplace reeks of urine and feces. The puppies' small kennels are covered in their urine and feces. The puppies are dirty. They were scream crying. They have no blankets or toys. The cats also have limited space and there are large litter box's shoved into the kennels, clearly not cleaned out. There was no employee tending to them. The only employee we saw was on his phone in the front. This is so unacceptable.

They take the best care of my dog. She loves going there for training and boarding. The staff is…read morehighly trained and exceptional in all they do.

I found PCC after my Lacey was having trouble with Reactive stimulation in the large group daycare…read morewith no training. Not knowing Lacey's background because she was a rescue and had clearly been through a lot, I knew not only Lacey but I needed training as well. We all did. I enrolled Lacey for the daycare program/KT and John came to our home and we started training in her home environment also. We rescued Jenna a year ago and both girls absolutely love going to daycare, boarding, and their training programs. I've learned so much and use these tools at home daily. My girls adore the staff / me too, and I know they are getting the very best care. It's a hike for me but worth it. I'm very thankful for PCC.

My dog and I had a very good experience at this vet in every way. We are new to the area, a friend…read morerecommended them to me. A bit of a drive for us & worth it.

Whole staff is very compassionate and understanding - I've been going there about 16 years and they…read morealways treated my cat like the special boy he was. They consider your financial situation and offer evaluation/treatment options. I will always go there - can't ask for better

This breeder is extremely honest, diligent and in love with each of the beautiful puppies she…read moreraises. This is a small home business and their pups are raised with her family inside her home, litter by litter. The love my sweet pup felt from birth shines through his charming demeanor and love for every human he meets.

Hello, I am writing to report a puppy purchase scam and to…read moredocument the circumstances surrounding a $500 deposit I paid. I initially contacted a breeder advertising dachshund puppies through a website and Facebook page associated with "Mainely Dachshunds." The website and communication appeared professional and knowledgeable about the breed, which led me to believe the breeder was legitimate. I placed a $500 deposit through their website using my Bank of America debit card to reserve a puppy. Shortly afterward, I was told there had been an issue with their website deposit system and was asked to send the deposit again through Venmo. I declined and explained that I would only consider sending another payment once the original deposit had been refunded to my account. They sent photos claiming the refund had been issued on their end, however the refund never appeared in my account. Approximately seven weeks later, I traveled to pick up the puppy as previously arranged. When I was about one hour away from the breeder and approximately 1.5 hours from home, I received a phone call stating that they had an emergency trip and that I would need to send the remaining balance of $3,000 immediately via Venmo. This new payment demand and the requirement to send funds through Venmo had never been mentioned previously. I explained that the situation made me uncomfortable and that I did not feel safe sending additional money under those circumstances. The breeder became very aggressive and stated that we were "not the right family" for the puppy. I attempted to call back to resolve the situation, but I was again asked to immediately send additional money via Venmo. At that point I determined the situation was fraudulent and unsafe, so I turned around and returned home without completing the purchase. I still have all written communication related to this transaction, including emails and messages documenting the deposit, payment requests, and the changing payment instructions. The only information not documented in writing is the verbal phone conversation that occurred while I was driving to pick up the puppy. Because of the sudden change in payment terms, the pressure to send a large payment through Venmo, and the demand for immediate payment due to an "emergency trip," I believe this was a fraudulent operation. I am happy to provide any supporting documentation, screenshots, or correspondence needed.

Not good at all with young puppies. We are one less due to the lack of attention when he was left…read more unhooked. Then no (none what so ever) compassion when our puppy went to puppy heaven. Cashed the check for his grooming and three months later sent an email looking for our puppy to come back in -how unsympathetic. No we relive what we have been struggling to get by...unbelievable!!

Do not take your pet there. She has people working there that do no care about your pet. My dog…read moregot a nic near his butt, while being groomed and we ended up having to have him put down due to infection, caused by the nic near his butt.

Amazing staff, well stocked, lots of coupons/rewards for members, and I love the groomers! I'm…read morethrilled to have found a locally owned pet supply store rather than having to go to the big chain stores that often feel impersonal.

Well, 3 months after publishing my original review and the store responding, they still have not…read morechanged the pictures posted here even though NONE of them are from the Windham location (because that location is in a state of semi-disrepair) and you will immediately see that when you walk through the front doors. I have to change this to one star because clearly they have access to and look at their Yelp page but seemingly have no concerns about lying about their storefront. To be clear - the Windham location does not have (and has never had) reptiles nor is it as clean looking and refurbished as it's pictured here (many instances of clearly using a flagship location). I just find it to be extremely shady and misleading, especially because they said they would "look into it" and came to the conclusion that continuing to fib was the correct response. They know the store looks kind of trashy inside so they hide it instead of investing in it. Which is insulting not only to expecting customers, but also their daily staff which I really do like and appreciate. Management and ownership needs to get real. Either show what the business really looks like, or fix it to make it look like what you present it as.