Very clean well maintained facility, we feel very comfortable leaving our fur baby here when we…read morehave to go out of town.

I had high hopes when we first dropped off our cat, we were taken to the area where he would be…read moreboarded and had the chance to put him in the "kennel" (I don't know the right word) ourselves with his blanket and toys. We paid upfront and there was a military discount so our $100 total was now $90 We made our reservation during the Memorial Day weekend for our 4th of July trip because our regular boarding place (MLVH) was full and we did not make them early enough. P&C was available so we booked. We were told by the person on the phone (didn't catch the name) that they would be open on the 4th for pick up only from 4-5pm. (Like their Sunday hours). MLVH is 24 hours access regardless of holiday(it's an emergency vet) so I was not very comfortable at the idea of not having access to him at any point, and we didn't know if we would be able to pick up in that time frame. We made it back to Billings on July 4 and arrived at P&C around 3:50 and called 3 times after 4:00pm, there was no answer I returned to P&C by 6:50am July 5 and they opened early and I went in to retrieve my cat. I was greeted by Kate at the desk who called back for My cat and they brought him in his carrier, the food we had provided and a blanket that was not his. They went back to retrieve the right blanket and I noticed that his food was not completely used. (I will attach pics) We provided two large ziplock bags with pre portioned food and a sheet with instructions in each bag on how to feed our cat, a morning bag of food and an evening bag. on the slip they have you fill out at drop off, we noted that feeding instructions were in the bags, and when we took him to the back at drop off, they told us that we could leave his food on his carrier and they would get the food from there. The evening bag appeared to have not been touched at all, My cat had only been fed once a day for his time there, half of the total amount of food he receives daily. I was heartbroken. My cat has very clearly lost weight during his time at P&C. I spoke to Kate again and asked about the feeding habits they have at P&C and she reassured me that he should have been fed as instructed and that they do it differently than the dogs, the instructions given for cats were what are to be followed. She took my contact information and told me that her employer would be reaching out to me to talk about my cats stay. Kelly called at 4pm and asked about the experience and told me that she had spoke to the person who had first taken in my cat and said that they had only noticed one of the bags, and did not do any further investigation about additional food,I find this had to believe because we left both bags on his carrier as instructed, and they were right next to each other. You could not touch one without touching the others. She told me that he always had food in his bowl, as cats can have a hard time adjusting to boarding places and do not always eat. (We incentivize his eating with wet evening food, but he never received that.) His morning portion could not have been nearly enough for a whole day. I asked why the wrong blanket was brought out when I picked him up when we placed him in the "kennel" with his own blanket and she tried to reassure me that the people cleaning the "kennel" probably had not realized that it was his personal blanket, that it could have been P&C's blanket. I don't know if that means that it was shared with other cats, but we will be washing it just in case. I brought up how we were told when making the reservation that we would be able to pick up our cat on the 4th, but Kelly told me that Christmas, Thanksgiving, and 4th of July are the only holidays that they are closed and was apologetic to hear that no one was available to pick up the phone, but of course there is always someone with the dogs, and the cats too. Kate had told me earlier that the only holidays that they are closed are Christmas and 4th of July. My cat was really agitated on our way home, but Kelly tried to assure me that he had a great time at P&C and she remembers him specifically. I don't know how true that is. I won't make the mistake of not booking my regular boarding place soon enough. I won't put my cat at risk of losing more weight, of not being properly fed, of potentially having his personal items giving to other animals, of not being able to pick him up when I'm told I can, and not having access to get him whenever I can. P&C may be a fine place for dogs, as most of the discussion is centered around dogs, but it is not a great place for a cat. MLVH Has a lower rate, has 24hr pick up and drop off, and sends updates of our cat directly to our phone uninstructed and has never once had a problem with our feeding instructions.

Took my dog for a bath as we're on the road. I was able to use the private room and the nozzle for…read morethe water was great. They also had towels and brushes for our use along with an apron. Great visit. Thanks!

This place is such a great place for any of your doggy needs. It's also a great spot to stop in and…read moreuse their DIY Dog Wash stations. These stations have literally everything you could need to get your pup all fresh and clean. We add Dee-O-Gee to our road trip itinerary just for the bath. It's great!

I have taken my black Lab and my black cat to them for quite a few years. They are wonderful to my…read morepets and always have them feeling better in no time! I have boarded my dog and cat there when I had to go out of town. They sent pictures to me of them playing with my dog, when they took him out for some fresh air. My dog loves going there because they all treat him so good! I would definitely recommend them. Dr Rob and Dr Slade are caring and dedicated veterinarians, and I trust them completely to take care of my beloved pets. All of the staff there are dedicated to taking care of the animals with affection and compassion, and I appreciate each and every one of them!

This place is incredible. I came here originally to establish care for my furry best friend and get…read morea rabies vaccine. The entire staff was incredibly kind, and the doctor didn't try to sell me on a bunch of additional treatments. I left paying an incredibly small amount for a rabies vaccine and a full exam. Fast forward a year and a my doggie had a dental emergency. I knew I didn't want to go anywhere else, so I waited for the morning and they got me in same day. I saw a different doctor who was equally amazing. We knew we needed to get his tooth out asap (very infected and swollen) so he was able to rearrange the schedule and get him in first thing the next morning. We ended up doing a full cleaning while he was out, and I told him to do x rays and other services to his discretion. He ended up not needing to, and was able to keep my bill to a minimum. I was SHOCKED that with all the services we received I was able to keep the bill under $1,000. (Eval, difficult extraction, anesthesia, cleaning, rabies booster, additional meds during procedure, etc.) It's a great feeling to know that your pet is in the hands of someone who is truly just trying to do what is best for them and not to inflate the bill. They dealt with my anxiety with ease and even my dog didn't seem to be on edge. 100% recommend taking your pet to this place.

These amazing people are pure Angels. The outstanding care and love they gave to our mother's 13yr…read moreold, beloved Scarlett is far beyond measure. Scarlett was rescued by Pooch'z B& B after her momma was no longer able to care for her. She was hugely over weight, paw allergy problems, and teeth needing major work and yet she was still given an amazing chance and home by Marge. She was blessed with 2 more years with them becoming so healthy and full of love and life. They even took Scarlett every other week to visit her momma in her Senior home and always kept up with pictures and notes to the family. Please donate freely to such amazing people with huge hearts of gold. Thank you to Marge (Family)& the Senior Squad God Bless You All

Joslyn carried for our two Aussies and two parrots for 3 weeks while we were out of the country …read more We just picked them up. They are all healthy and happy. Plus she kept us updated about their well-being with frequent photos and short videos. She is very good with animals. Extremely responsible and communicative. We plan on hiring Joslyn for all of our future pet sitting needs.

From the owner: My name is Joslyn, and I am a full-time, kennel-free, bonded & insured pet sitter with 9 years…read moreprofessional experience. I board 3-4 dogs at a time. I have a family background of free-range cattle ranching & have raised, loved & cared for a variety of pet species- from guinea to exotic birds. Volunteering at several rescues, and helping raise several puppy litters, I have dedicated most of my life to learning about the spectrum of dog temperaments! I treat pets as if they our own, because in those moments, they really are! I love reassuring and bonding with animals. My effort is making them feel like they are on vacation themselves. I have a learned and experiential understanding of dog behavior. I specialize in a variety of dog energy levels and reactivities, including; rescues, elders, high energy dogs, hunting dogs, and puppies. I monitor constantly for their emotional states, taking note of confidence, over stimulation, and stress. This eye for behavior assures that I am in full control and always know where an emotional state is headed in a pack dynamic. I take away triggers like shared meal times with dogs from different families, with dedicated areas for feeding and bone chewing. Pets from different families are never left alone together. I am kennel free save for in the event that a pup is comfortable with crates, and use them normally.

This is the store I go to when I've messed up my Chewy autoships. They carry Taste of the Wild…read moreAncient Grains which I'm a big fan on. Also used them to try out a different cat food because I didn't want to try a big bag. They don't have rows and rows of dog foods but what they do have is good brands. All and all I do like that they are in town. I have no idea how good the grooming dept is since I have a great groomer elsewhere. I don't get a good feeling about it when walking by but who knows if that is normal.

I have been waiting for my 2 dogs to get groomed - it has been over 4 hours - they went in for…read morebasic grooming. I have never had to wait this long before - but I have never been to this petco before either. The young lady was nice enough but Waiting 4 hours is not good. If i lived here I probably would not use this location again.