visitor in town needed to get a Health Cert for air travel for my Spinone…read more Called and advised reception of my needs can you be here in 30 minutes I can get your right in. Well heck yes, was my response,. Short of it got in Luna was seen by a wonderful veterinarian got our Health Cert and on our way. The staff there is just amazing, setting the customer service bar to an all-time high would recommend any local in Billings go to this Veterinary clinic Tim Port Ludlow WA USA

I brought my two dogs in to see Sarah Bruggerman. My girls are anxious at the vet and tend to get…read moregrowly. Dr. Sarah was great. She took it slow and worked in an exam aon both my corgi and Shiba inu. The new location is top notch. The parking lot is such a relief, roomy and tons of space. The inside is cozy and my dogs loved the private nook by the door. I would recommend billings family animal to anyone. Great service and care.

Let me tell you about this place! A dear friend of mine has had her Shih Tzu companion with her…read morefor well over 10 years. We were neighbors in 2005 in Washington State. He recently got ill, and my friend took her baby to a local veterinarian. (not this one). They gave her some ....difficult to accomplish goals for her administering medication to her dog. This dear soul is 74 years old, and not able emotionally or physically to do what she was asked to. Happenstance had her and I chatting via Facebook that night, and she told me she was worried about her boy, and told me what the Vet had told her to do. I won't get into it, but I was very angry because a 74 year old woman can not do what they asked.......she was getting ready to take out a payday loan for the vet......., and she lives on a VERY fixed income I told her to PLEASE take her boy to an EMERGENCY PLACE on Sunday, and have him evaluated and treated. I knew the dog was dehydrated and needed IV fluids......and other things, but I knew he would not last long without being seen. She did, and here is where Best Friends comes in. She took them toBest Friends Animal Hospital.... I had told my friend to give them my number (because I was going to help her pay). They called me, and I spoke to the Veterinarian TWICE. The did a PHENOMINAL job of taking care of Teddy, and were so polite, and helpful. They were conservative on treatment, but still fully addressed the issues, and in several days her little boy was ready to go home. Labs drawn ,IV fluids overnight with TLC, antibiotics given, some teeth pulled and a dental. It was step by step. First they gave fluids and drew blood. Waited for the result of that (and it was good) before progressing to the dental. It was responsible, caring treatment, based on what is best for the animal. The Veterinarian, a lovely ,skilled woman...... (Dr Brizkon) (forgive me if I mis spelled it).....said " I treat every animal as if it were my own". That is obvious. I can not say enough about the front office people who had this stranger they had to call, who "said" they were paying for the bill. (as well as the Techs, and Veterinarians) I told my dear friend I was paying for half, but as she was visiting her boy, I was on the phone paying for the rest. She did not know until check out. My wife totally supported me in this. So after all this is done, my friend tells me she has been taking her pup to nursing homes to help the elderly.................God works in mysterious ways.......but I would trust ANY of my animals with this animal hospital, and staff.....any day.

To Whom it may concern We have been bring our dogs and cats…read moreto this Vet for 10 years. In those 10 years we have spent thousands of dollars. This past month the Vet charged us $700 for a dog ear infection then charged us $50 to check the ear out on a return check up visit that they said was all inclusive. I would not hesitate to give a big fat zero to the staff but most of all to the manager. Very rude and expensive. There are many Vets in Billings and this Vet is not the one you want. Expensive Rude behavior Waiting all the time Not what you want in a Vet service Absolutely TERRIBLE Read the other reviews its all about the money save your money and your pet Ludlow H

This clinic is under new ownership. The new owner, Dr. Doug, is very kind, no nonsense, and will…read morework with you and your budget. I have a household full of cats and dogs, and have yet to break the bank, nor have I had any extravagant recommendations made. I can also usually get in pretty quickly. The doc does like to take a long lunch break, but heck, who doesn't enjoy an afternoon siesta?

Dr. Doug and his entire staff are absolutely the best! He is a no nonsense, down to earth "old…read moreschool" vet, Who cares about your pet as well as your pocketbook. Unfortunately we moved out of the area and couldn't take him with us we Highly recommend this business to anyone looking for a good veterinarian in Billings.

I have taken my black Lab and my black cat to them for quite a few years. They are wonderful to my…read morepets and always have them feeling better in no time! I have boarded my dog and cat there when I had to go out of town. They sent pictures to me of them playing with my dog, when they took him out for some fresh air. My dog loves going there because they all treat him so good! I would definitely recommend them. Dr Rob and Dr Slade are caring and dedicated veterinarians, and I trust them completely to take care of my beloved pets. All of the staff there are dedicated to taking care of the animals with affection and compassion, and I appreciate each and every one of them!

This place is incredible. I came here originally to establish care for my furry best friend and get…read morea rabies vaccine. The entire staff was incredibly kind, and the doctor didn't try to sell me on a bunch of additional treatments. I left paying an incredibly small amount for a rabies vaccine and a full exam. Fast forward a year and a my doggie had a dental emergency. I knew I didn't want to go anywhere else, so I waited for the morning and they got me in same day. I saw a different doctor who was equally amazing. We knew we needed to get his tooth out asap (very infected and swollen) so he was able to rearrange the schedule and get him in first thing the next morning. We ended up doing a full cleaning while he was out, and I told him to do x rays and other services to his discretion. He ended up not needing to, and was able to keep my bill to a minimum. I was SHOCKED that with all the services we received I was able to keep the bill under $1,000. (Eval, difficult extraction, anesthesia, cleaning, rabies booster, additional meds during procedure, etc.) It's a great feeling to know that your pet is in the hands of someone who is truly just trying to do what is best for them and not to inflate the bill. They dealt with my anxiety with ease and even my dog didn't seem to be on edge. 100% recommend taking your pet to this place.

Dr. Massic is great! The office got us an appointment quickly (my golden had some mystery allergic…read morereaction). The front office staff was so friendly to my dog and I when we arrived. We were the only people in the lobby at the time and the front desk staff gave My dog a treat and gave him some love. It took awhile to be seen but I'm sure the vet was busy and had other things going on. They were friendly and straightforward. They did not recommend any unnecessary treatments and were realistic. The office called a few days later to follow up and see how my dog was doing. No other vet I've used has done this.

I was very happy with my pet's experience which involved both a minor eye surgery and teeth…read moreextraction and cleaning which involved being "knocked" out and procedure was not inexpensive. My concern: I didn't see the doctor of the day of the surgery but was reassured that I would visit with her on the followup appointment. That followup was a hectic day for the clinic and I was unable to visit with her so I rescheduled. Alas, today no excuses at this second followup but the nurse was there to address my concerns which she did do a good job. It is frustrating to not directly visit with the doctor which I again requested should have happened on my pet's followup to the followup! So the rating is 5 stars for the surgery, 3 stars for followup!

I took my dog to the Animal Hospital, great service at first, got the X rays and found the issues,…read moregot meds everything is going OK, needed more meds the first ointment was $8.00 +/- maybe $10.00 go back for the second ointment Same size same med now over $60.00 for the Exact same ointment, find it online 30mg for 31.00 I was getting the 7.5 mg from the Animal Hospital for $60+ I order it online and all of a sudden they no longer accept online orders to verify the prescription. unless I go through one certain website. which I'm sure that is very expensive and they get a big cut.

My Yorkie was ill; his symptoms began on weekend and I had to take him to an emergency vet. He…read morewasn't doing any better and was at the animal hospital Monday before they opened. Staff was great in accommodating us without an appointment.

As with every new town we live in where do we board our little puppies when we go out of town??…read moreDid the usual searches and made a few phone calls, we ended up at Shiloh Vet Hospital. What nice people they are. Little Jack n Jill came home after a week is awesome condition, telling me these folks looked after our puppies very well! We are very thankful. Not only were the staff professional, friendly and nice, they sent pic's of our little ones ever couple of days. That was so thoughtful of them and made Momma very happy that the puppies were OK! Thanks guys for doing such a great job!!

My dog absolutely ADORES Shiloh. I'm not kidding when I say his tail is wagging as soon as we open…read morethe door and he realizes where we are (see picture of my dog waiting at the door for his tech and vet to return so he can get more pets). They treat my dog like he is their own-- even when boarding him. I am so thankful to have a care team for my dog that is so dedicated to his wellbeing. Can't recommend Shiloh Vet enough

Absolutely the best vet I've ever had in my entire life. I…read morecan't say enough good things about this vet. That's the only one I'll ever bring my animals to. Reasonably priced and they really actually care about you and your animals.

Absolutely thrilled I found this place. Best vet visit I have experienced in a long time. They…read moreactually allotted a whole hour to my little dog. Dr Caitlin is open, honest and not pushing expensive things on me. A rare find these days. I recommend to anyone who cares about their pets.

We have been utilizing Moore Lane Vet for several years now and I cannot say enough about how great…read morethey are. The front desk staff are extremely welcoming and professional. The techs have all been very responsive to our senior pets' needs and treat them as if they're their own. The doctors all have a tremendous wealth of knowledge and have helped us navigate our medically complex animals with great care. Their facility has all the equipment necessary for just about any emergency or procedure your pet may need which really sets them apart from other clinics in Billings. We have/had 2 very senior dogs and the expertise of Moore Lane has helped us navigate their latter years well beyond what we had expected from them and we were able to get and give a couple extra years of companionship and love. We lost one of them this year at almost 17 and the other is about to turn 16. We cannot say enough great things about all of their staff. It's a tough business to be in and they always manage to greet us with a smile and make us feel like family.

I am absolutely appalled by the treatment my dog received at this vet. My dog was unable to move,…read moreclearly in distress, yet they refused to even examine her without a $6000 deposit upfront. This felt more like a business transaction than compassionate care. It's heartbreaking to see a place that should prioritize animal welfare put money before the well-being of a suffering pet. I would never recommend this vet to anyone who truly cares about their animals.

Had all 3 dogs spayed or nutured here. I had no issues or problems with service or procedures…read more Easy making appointments, and price of services is affordable. Friendly personnel and clean comfortable waiting area.

I have been taking my 2 shit-zu dogs to this veterinarian for many years. They are caring and…read morecompassionate and work hard to not only meet the medical needs of my dogs, but to make me feel comfortable as well. I highly recommend them.