Definitely recommend this veterinarian hospital. The staff…read moreis very professional and friendly. My dog Bailey was of course skittish about going inside. She was treated warmly and felt comfortable right away. The facility is beautiful, new and modern. Didn't smell like a veterinarian hospital so she didn't put her brakes on when she started walking through the front door. Below her eye she had gotten a bump and her eye was swelling. Thinking maybe a yellow jacket or bug bit her. They gave me antibiotics for it. Cleared up in less than a week. They did a thorough check of her and found she did have a broken toe nail, so she got a nail trim also. I did notice they have a sign that if you get 4 nail trimmings, the 5th is free. Unfortunately we are moving next month. I'm disappointed since I just found this Awesome place for Bailey's care. Thank you Billings Animal Family Hopsotal

I took my dog into this vet for the first time after calling around other vets in the area…read more(including my regular vet) and they were the only place that would take her in for an emergency. The staff was super friendly and accommodated my dog's needs on such short notice. The vet herself was very friendly and kind to my dog. Also the atmosphere and rooms were very nice and clean! I'm considering switching to this vet now that I know how they treat their customers. I recommend!

I brought my puppy into the after hours due to throwing up. They were so kind and helpful. I can…read morenot thank them enough and they know why. Super compassionate and professional. I dealt with Dr. Bialon and Dr. Walker. I forget the vet assistant who took us in, but she was so professional and understanding in my brief moment of a breakdown. Hey...Im not perfect! They kept me informed with several calls and texts during my puppy's stay. They even washed her dirty bed she had thrown up in. The facility is immaculate. Located right in the Heights. They offer several high end foods like Science Diet and Royal Canaan. As well as having a pharmacy. I highly recommend this Animal Hospital. Theres a myriad of veterinarians available and at least one 24/7.

The staff has poor bedside manner & a bizare response to emergencies…read more Our dog got bit by a rattlesnake yet they treated the situation like it was not urgent. After they took him back the first person to speak to us brought up price quotes and not how our dog was doing. After 20-30 minutes of being there they then decided to ask if we wanted anti venom for him (and it would take 20 more minutes to thaw). We thought that he should have already been given the anti venom because we called to tell them we were on our way when he got bit. We wouldn't take a pet here again in an emergency situation unless it was our only option.

This clinic is under new ownership. The new owner, Dr. Doug, is very kind, no nonsense, and will…read morework with you and your budget. I have a household full of cats and dogs, and have yet to break the bank, nor have I had any extravagant recommendations made. I can also usually get in pretty quickly. The doc does like to take a long lunch break, but heck, who doesn't enjoy an afternoon siesta?

Dr. Doug and his entire staff are absolutely the best! He is a no nonsense, down to earth "old…read moreschool" vet, Who cares about your pet as well as your pocketbook. Unfortunately we moved out of the area and couldn't take him with us we Highly recommend this business to anyone looking for a good veterinarian in Billings.

This place is incredible. I came here originally to establish care for my furry best friend and get…read morea rabies vaccine. The entire staff was incredibly kind, and the doctor didn't try to sell me on a bunch of additional treatments. I left paying an incredibly small amount for a rabies vaccine and a full exam. Fast forward a year and a my doggie had a dental emergency. I knew I didn't want to go anywhere else, so I waited for the morning and they got me in same day. I saw a different doctor who was equally amazing. We knew we needed to get his tooth out asap (very infected and swollen) so he was able to rearrange the schedule and get him in first thing the next morning. We ended up doing a full cleaning while he was out, and I told him to do x rays and other services to his discretion. He ended up not needing to, and was able to keep my bill to a minimum. I was SHOCKED that with all the services we received I was able to keep the bill under $1,000. (Eval, difficult extraction, anesthesia, cleaning, rabies booster, additional meds during procedure, etc.) It's a great feeling to know that your pet is in the hands of someone who is truly just trying to do what is best for them and not to inflate the bill. They dealt with my anxiety with ease and even my dog didn't seem to be on edge. 100% recommend taking your pet to this place.

I have taken my black Lab and my black cat to them for quite a few years. They are wonderful to my…read morepets and always have them feeling better in no time! I have boarded my dog and cat there when I had to go out of town. They sent pictures to me of them playing with my dog, when they took him out for some fresh air. My dog loves going there because they all treat him so good! I would definitely recommend them. Dr Rob and Dr Slade are caring and dedicated veterinarians, and I trust them completely to take care of my beloved pets. All of the staff there are dedicated to taking care of the animals with affection and compassion, and I appreciate each and every one of them!

Dr. Massic is great! The office got us an appointment quickly (my golden had some mystery allergic…read morereaction). The front office staff was so friendly to my dog and I when we arrived. We were the only people in the lobby at the time and the front desk staff gave My dog a treat and gave him some love. It took awhile to be seen but I'm sure the vet was busy and had other things going on. They were friendly and straightforward. They did not recommend any unnecessary treatments and were realistic. The office called a few days later to follow up and see how my dog was doing. No other vet I've used has done this.

I was very happy with my pet's experience which involved both a minor eye surgery and teeth…read moreextraction and cleaning which involved being "knocked" out and procedure was not inexpensive. My concern: I didn't see the doctor of the day of the surgery but was reassured that I would visit with her on the followup appointment. That followup was a hectic day for the clinic and I was unable to visit with her so I rescheduled. Alas, today no excuses at this second followup but the nurse was there to address my concerns which she did do a good job. It is frustrating to not directly visit with the doctor which I again requested should have happened on my pet's followup to the followup! So the rating is 5 stars for the surgery, 3 stars for followup!

I took my dog to the Animal Hospital, great service at first, got the X rays and found the issues,…read moregot meds everything is going OK, needed more meds the first ointment was $8.00 +/- maybe $10.00 go back for the second ointment Same size same med now over $60.00 for the Exact same ointment, find it online 30mg for 31.00 I was getting the 7.5 mg from the Animal Hospital for $60+ I order it online and all of a sudden they no longer accept online orders to verify the prescription. unless I go through one certain website. which I'm sure that is very expensive and they get a big cut.

My Yorkie was ill; his symptoms began on weekend and I had to take him to an emergency vet. He…read morewasn't doing any better and was at the animal hospital Monday before they opened. Staff was great in accommodating us without an appointment.

I can't praise the level of professionalism and care that is offered by Shiloh Veterinary Hospital…read more Dr. Blaine and her team provided regular care for my dog, and at a level that ensured my confidence in the staff. I highly recommend both Dr. Blaine and Shiloh Veterinary Hospital.

My dog absolutely ADORES Shiloh. I'm not kidding when I say his tail is wagging as soon as we open…read morethe door and he realizes where we are (see picture of my dog waiting at the door for his tech and vet to return so he can get more pets). They treat my dog like he is their own-- even when boarding him. I am so thankful to have a care team for my dog that is so dedicated to his wellbeing. Can't recommend Shiloh Vet enough

Over the years I have been with several different Vets in different states and Community Pet has…read morestood out to me as the best hands down. Not only do they provide great care, but they also simplify the treatment process with providing practical medications that have prevented my dog from having to regularly come in where she had with previous vets. For those dogs who have allergies and regular ear/paw infections you know what I mean. 1-year visits instead have been amazing! The staff are top notch too and very caring and attentive, taking the time to find issues two other vets did not.

Absolutely the best vet I've ever had in my entire life. I…read morecan't say enough good things about this vet. That's the only one I'll ever bring my animals to. Reasonably priced and they really actually care about you and your animals.

PLEASE READ…read more Tonight, I had the unfortunate experience of having to take my 12-week-old puppy to the emergency vet after a mishap while giving him some peanut butter on a plastic spoon. Unfortunately, he ended up biting off and swallowing part of the spoon. We immediately called our veterinarian, who recommended taking him to Moorelane Emergency Animal Hospital. Naturally, I was extremely upset with myself over what had happened, and I was worried sick about my puppy. On top of that, I had heard some less-than-positive things about this emergency animal hospital, so I wasn't entirely sure what to expect when we arrived. However, from the moment we walked through the doors, we were greeted with kindness and compassion. Despite my initial concerns, everyone we encountered did everything they could to care for my puppy and help us through such a stressful situation. I want to give a heartfelt thank-you to everyone at the front desk, the nurses, and especially Dr. Haworth. Everyone was patient, understanding, and reassuring during a time when I was scared and unsure of what would happen next. Not knowing whether my puppy would need surgery or what the outcome might be was incredibly difficult, but the kindness and calmness of the staff made a world of difference. I don't typically share my religious beliefs publicly, but tonight, I found myself praying for my puppy, for the situation, and for the people caring for him. I wasn't sure what to expect going into this experience, but I truly felt a sense of peace and kindness in that facility. I felt God's presence through the compassion and care shown to us, and I am genuinely grateful for everyone who played a part in helping us through this frightening moment. I also wanted to share this experience because I know there are many negative reviews out there, and I understand that not everyone has the same experience. When it comes to our animals, emotions run incredibly high. Our pets are family, our fur babies, and seeing them hurt or potentially facing something serious is heartbreaking. Every situation is different, and I don't want to minimize anyone else's experience. At the same time, I think it's important to remember that an emergency animal hospital operates much like a human emergency room. Emergency care can be expensive, and veterinary hospitals have costs associated with providing urgent medical treatment, staffing, and the resources needed to care for our animals. I completely understand that finances can be difficult, especially right now, and I say that with compassion. I simply hope we can also recognize the people who dedicate their time and skills to helping our pets when they need it most. The team at Moorelane Emergency Animal Hospital deserves recognition for the kindness and care they showed us tonight. I walked in feeling scared, overwhelmed, and worried about my puppy, and I left feeling incredibly grateful for the people who helped us through it. To everyone who helped care for my little fur baby tonight, thank you from the bottom of my heart. Your patience, compassion, and reassurance meant more to me than you may ever realize. I truly hope you see this post and know how appreciated you are. You made a frightening night a little easier, and you deserve all the recognition and praise for the work you do.

Terrible. We came in with out American Boxer, she was sick, puking and having diarrhea with blood…read morein both, my parents brought her in for an emergency at about 3am, upfront, they make my mother sign a paper saying she will pay them and made her pay before any operation, they charged $1,097 for an x-ray and a LITTLE bit of medicine to prevent the diarrhea yet they didn't even find anything even thought there was obviously something wrong, the next night, we came in to euthanize her because it only got worse as she wouldn't eat, was always exhausted and was uncomfortable, not mentally coherent, etc. We came in and they charged us $700 for euthanasia and cremation. Again, they charged us the money upfront. That was the worst vet/animal hospital experience of my life and if there was an option for 0 stars, Moore Lane vet would be my first option to give it to. I NEVER would recommend this vet for anyone unless they are prepared for a $195 emergency fee and for them to care more about payment than the care of your pet.

After several years I decided to try Vet-to-go house call as going in to the vet as always been a…read morechallenge for my dogs. Dr Amy was very kind and respectful to my dogs that have anxiety. Having them make house calls is top notch! So much easier. She was patient when one of them was nervous and just let her get comfortable before trying anything. Prices are very reasonable as well. I would have spent 3 times as much at my regular vet. Thank you!

Had all 3 dogs spayed or nutured here. I had no issues or problems with service or procedures…read more Easy making appointments, and price of services is affordable. Friendly personnel and clean comfortable waiting area.