This staff is so friendly, patient and kind to both us and our pet. They are understaffed right now and you can tell it is hard on them. They really strive to give the best of care. read more

Been going there at least 5yrs. I would not take my 2 fur babies anywhere else. Great people that are kind and friendly. The Doctors treat fur babies kind and caring. Give them a try read more

The absolute best, most caring, friendly staff & business as a whole - EVER. My entire clan of cats & dog will forever be a CH customer. You won't find better compassion any where. read more

They've been my vet for years. I moved to another town and still travel to use them. They are very professional and caring. my dog is a Golden Retriever and is now 15 1/2 years old. I think they've played a major role in getting her to that age. Removed Cancers from her twice. read more

I moved back here from Denver 4 years ago. I've. Been through 4 different veterinary clinics and finally found a home at Caring Hands. Now I'm very happy with the care my guys are getting. Really picky dog mom. read more

I'm writing this review surprisingly late, but deserved. In the middle of the polar vortex of 2014 I was traveling across the country with my rabbit, and she was going through a bit of stasis. I stopped in a few places along the way, but by the time I got to Billings, she was a little dehydrated, and needed a lactated ringer and some bloodwork. Dr. Kuehn was a real pro, empathetic, and didn't break the bank. I'm so glad I found this clinic that could handle small mammal exotics in the middle of Montana. read more

Caring Hands Veterinary Hospital - The bloodwork from my rabbit's visit to Caring Hands. Including the office visit and the lactated ringer, it came out to around $200. - Veterinarians Near Me - Billings, Montana

I have returned and it was a pleasant surprise. Front desk was very nice, the tech gathered information beforehand and Dr Herron actually came up with ideas and plans to treat my suffering dog. I'll be taking the rest of my dogs here. Yay!!! They have the building split to cats vs dogs. Not sure how necessary that is but is nice. read more

I am a retired physician and I waited 3 months after our cat's death to write this so I could do it in a balanced way. Dr Amber Herron missed the diagnosis of primary hypertension in our elderly cat with the result that she went entirely blind. By the time Dr Herron did take a blood pressure, after I insisted that going blind and losing 20% of her weight was not normal aging she was in hypertensive crisis with blood pressure of 278/154. She had a hemorrage visible in one eye. I do not recommend anyone see her. We were away for 6 wks last year and had a cat sitter stay with our 16 yo tuxedo cat at our home. She was dramatically different when we returned. She had lost weight and seemed to not see as well as she had. In the middle of the night she would yowl very loudy. We took her in. Dr Amber Heron said she was getting old, and failing. She did an exam, but it did not include a blood pressure. 2 months later she was blind, running into walls. She no longer jumped up on our bed. She could not retract her claws. She had lost 22% of her weight in 8 months and was now 7.4 lbs despite seeming ravenously hungry. Her food bowl was always empty and she ate the extra food we gave her quickly if we sat with her while she ate. Now we think our other cat was eating her automatically dispensed food. We took her in again. They did over $200 of blood work on a Wednesday morning that showed she was not hyperthyroid, and her kidney function was fairly good for her age. We didn't get a call back about the results of the blood work. We were there the following day, Thursday, with our dog to get a vaccination and asked for the results. They initially refused because our vet wasn't there that day, but when we insisted another vet came out and gave us the results and said they looked pretty normal and that our vet would call us the following day(Friday). She did not, though she was in the office. I called and left a message. I was told they left a message that I wanted a call back on her message board so she would see it. Saturday morning I called and made it clear I expected a call back that day as it had been 4 days since we saw her and had not heard from her. She called back and said she had left a message(no message was left). Then she said the labs looked good and she was just aging. I told her that going blind was not normal aging. Why did she think she had gone blind? She said that my cat's eyes were responsive to light and she had a menace response. I interrupted her and reminded her that I sat right there when she waived her hand at Betsy who didn't flinch or move at all and heard her say, Hmm no menace response, and that her eyes appeared to me to be fixed and dilated. Then she said oh she did remember our telling her the cat was 'functionally blind' but that she had a normal blood pressure. I asked what that was. She couldn't find the number but said she was sure she had taken it. She said to bring her in and they would do a blood pressure at no cost to us. We did. It was 280/148 and on repeat 254/176. Normal in cats, like people is 120/80. She admitted the eyes were not reactive to light like they should be, and said there was a hemorrhage in one eye. She did not have cataracts. Uncontrolled hypertension can cause eye hemorrhages, blindness and severe headaches. Her blood pressure was in hypertensive crisis range. Most common cause of that in cats in hyperthyroidism or severe kidney disease, neither of which she had. Dr Heron told us she probably had pheochromacytoma, a tumor of the adrenal glands, and put that in her medical record though it was never formally diagnosed by MRI. I looked it up. Only a few cases of pheochromocytoma have been reported in the literature. Primary hypertension(no known underlying cause) occurs in 20 % of cats with hypertension. It appears to me that Dr Heron was covering up having missed the diagnosis of primary hypertension. If she had taken a blood pressure when our cat had started losing weight and yowling in the middle of the night our cat would probably never have gone completely blind. Her blood pressure responded to the medications given, but Betsy never adapted to being blind. She sat in one place except to use the litter box. If we did not bring her food she didn't eat. She ran into walls. After 6 wks with no improvement we let her go. IF you have an elderly cat, demand they take a blood pressure as part of their yearly exam and don't leave until you record in your records what the blood pressure is. We took all of our animals out of their care. At our next vet we discovered there is a vaccination for dogs for leptospirosis that is considered to be part of core vaccine recommendations for dogs that had never been mentioned at Caring Hands. read more

Assistant did not know how to / forgot to send an email. Amber Herron mentioned possiblility to go to Colorado for echocardiogram when we found out later our dog was having issues with elevation on her body. Erika Canatamessa recommend to take our dog off of her medication that we later found out we needed to be back on when talking to another practice. Would not recommend. read more

Rude front desk staff. When they moved to their new location, the day they were supposed to be open (the Wednesday prior to moving), they didn't refill my cat's medication. They were closed Thursday, Friday, and an unscheduled closing on the following Monday. There was no customer recovery, only an attitude of "Get over it. We were moving." Their website was never updated. Only updates on Facebook are ever made. The veterinarians have always been professional and thorough. You just have to put up with their front desk staff. When anyone asks about another recommended vet office in the area on social media, Caring Hands often has a troll that berates and goes off on people for saying anything about the office. He is dating the front desk staff person, which explains a lot. Highly unprofessional, and honestly a pathetic way to represent a company. read more

Amazing vet! However, do not recommend for giant breeds. My mastiff was feared which is not something I look for in a veterinarian's office. He is very vocal but a big love bug. It was suggested to give him a sedative before appointments which I felt was more for the staff's comfort than his wellbeing. After being told he had a wart, I emailed photos of how big it grew and let them know his discomfort per the vet's request. No response. His new vet examined him, no problem, no sedatives, staff loves him and he wags his tail the whole time he's there. Unfortunately, it turned out to be a tumor which is getting removed. Can't recommend for larger breeds I'm sure they would be great for smaller animals. read more

Very sad about yesterday. Had my 6 lb dog there due to head shaking~paw licking~eyes watery~scratching and chewing at his tail & odd white things that were coming out on his fur. The tech came in and she put the thermomether in him then said~OH this is taking very long. Hum maybe ya need a new one. So she checked his heart and weight along with his teeth. Left the room. Another tech came in with a pad. I tell her EVERYTHING nothing she wrote down and she left. Vet enters~pulls out tape from a drawer takes a piece of tape to remove a few white things and checks it out. Enters the room~says they have no head or legs and give us the flea and tick pill. NEVER once checked the dog Never even touched the dog. So $97.00 later we still dont know about what going on with all the other symptoms. Ok now..what the heck is going on? We always brgged about this place not now. read more

This place was a pretty good experience for us as far as Vet Clinic's go. They were very knowledgeable, and fixed up our puppy in no time. The prices are fair and the staff is very polite. We will be going back in the future. We rate this place 4 Stars ... **** read more

I'm convinced the nicest people in MT all work at Caring Hands! We were in MT for an extended business trip, I decided to take my dogs in for much needed dental cleaning and extractions. The staff there were very pleasant to deal with, and they took great care of my dogs. read more

Very caring and helpful. On trip across country they saw my do, checked her paw, and got me on my way. Would recommend

I started coming to this vet about 4 years ago when I adopted a kitty that had several severe health issues and needed a second opinion. I have never looked back. Drs. Kuehn and Seddon and the rest of the staff are always so sweet and loving towards my 2 cats and they are very knowledgeable about animal issues. I believe this is the most modern and up to date veterinary offices in the state and I would not trust my animals to anyone else. The staff is also very understanding of the emotions involved in leaving a pet for surgery and were very sweet when I called to check in on my kitty. I trust everyone that works there 100% and highly recommend Caring Hands! read more

I have had 3 dogs that have seen Dr. Kuehn. She bred and delivered 2 litters of Bulldog puppies and now we have 2 little Yorkies. Unfortunately, the Bulldog got bone cancer and passed away. Dr. Kuehn was the most sensitive and caring individual you could ask for. We love her and would recommend her to anyone. I work in a medical office and yes, at times there are staff members that aren't the greatest. Darlene made it a point to remember us and our pets names and we always feel at home there. read more

I feel that they genuinely care about your pets. They are honest and will go the extra mile to make sure you are taken care of. I board my dogs there and the staff all know my boys and seem to really enjoy them! read more

We took one of our cats to Caring Hands for a Lion cut. The shave was very uneven which is not that big of deal since hair grows back. But they nicked my cat's left leg and didn't even bother to mention anything when we picked her up. We saw the cuts when we got home. When we called and asked about it, the person did the cut said "he didn't like the medicine we gave him very much and he was moving around a lot when I shaved the left leg...". First of all, it's a she; and secondly, whaaaaat? The whole point of giving her meds before the cut is so she can be relaxed, sleepy and not traumatized by the experience. If she wasn't ready, why not wait until she was before the buzzing started? Urrg. Caring Hands? Don't think they care. Never again!!!!!!!! read more

I was referred to this vet by my hairdresser and it turned out to be as great as she said it would be. I still am giving it 5 stars, in spite of one receptionist with a lack of communication skills; an older lady in her 60's or 70's. Though, one bad worker does not ruin the business, I wasn't there to argue. I was there to pick up my cat and pay for the services that they provided him. But other than that, I feel they genuinely care about the pets they see. "Caring Hands" is a very fitting title that they have. They're definitely one of the best vets in Billings. Would recommend to anyone. read more

I'm extremely protective of my pets. That being said, there isn't any where else in Billings that I would go for their care and needs. The doctors and vet assistants are the best I've ever come in contact with, their compassion is genuine. I also like that they have a donation fund set up for animals who need care, but can't afford it. They don't charge an arm and a leg for care - there is another clinic in town that's good - Moore Ln Vet Clinic, but they are so expensive. As one of the other reviews states there's a receptionist that isn't a people person, but even with her I'd still say this place is as good as it gets!! read more

one of the best vets, if not the best, always get great treatment and personal touch from the doctors on hand you can really tell they care about you and your pets read more

Two of my very close friends had to put their dearest cat down after fighting a battle with feline leukemia. He was in tough shape and they decided it was time to put him down. So they called around and Caring Hands seemed like the best choice. They not only handled the cat with care. They gave them a little clay memorial with his paw print in it. I never heard of anyone taking the time to do something like that in my experience with having to put an animal down. That meant a lot to them and the fact that they didn't charge an outrageous price to put the animal to rest. I'll keep this clinic in mind for my three babies. read more

I rescued a very injured Pigeon two years ago. She had severe injuries. I could not find an avian Vet anywhere. We kept her confined till she started feeling better and her injured broken wing and leg began to heal. We knew she could never be free again and kept her as a pet. Her name is Gerty. We learned allot by the Internet about pigeons. Anyway we still needed a vet. Went on line and looked out of state in Montana. We live close to Billings and Caring Hands said they handle birds. We took a trip to Billings and stopped by Caring Hands. I could not believe the help they were to us. They actually to the time to visit with us, we were able to get the proper food for Gerty. We brought the new food home with us and Gerty got used to the food. We started running out of food for Gerty and could not get to Billings. I called Caring Hands and the staff there sent me a bag priority mail. WOW!!! We know who we will stay with. They are truly wonderful. A bit about Gerty. She is the most loving little companion. Sits on your shoulder. You can be at the other end of the house, call her name and here she comes. She can fly and walk again, her wing still sags a little and can't do sustained flight. But she has the run of the house. She's a little miracle to us. SHERIDAN, WYOMING read more