From the initial contact with Precious Party Rentals I was impressed. A staff member responded to my message within five minutes! They greeted me and answered my question. I had a death in the family and had to postpone my event by one day. Fatima, the owner was more concerned about my well being first then she accommodated my rescheduling for my rental contract. My items were delivered by courteous staff and picked up at the designated time. I will definitely be patronizing Precious Party Rentals for my events in the future! read more

Precious Party Rentals - Party & Event Planning Near Me - West Park, Florida

This place has it all! Whatever kind of party your having Precious Party Rental will make it special! Kids party/wedding/birthday whatever the theme, they will not let you down! This is where we go for all of our events! As a party venue we get a lot of crazy requests but every time we go to this party supply store they having something to fit the theme! We've been coming here for over 10 years! Try them! You won't be disappointed and give your guests an event they will not soon forget! Venue information- tiki sunset Retreat read more

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Their decorations were beautiful, everything arrived on time and they were so helpful to make our engagement ceremony go wonderfully!

Thank you for Precious Party Rentals for always supplying the great rentals for my events. If you are looking for unique and specialized items for your events and rentals. Contact Precious Party Rental. I have worked with them for the past few years. read more

The service from the beginning was just very poor. I emailed the company and never received any response so then I placed a call and was just told to come to the warehouse. When getting to the warehouse I was not greeted or acknowledged by the staff but by someone else that was waiting on their rentals. Once I got through, I asked if I needed to put a deposit down and was told "no, come back the day before the event". I called a few days before my event and was told to come in, and once I did I met the owner, Fatima, she was actually pleasant but concerned that I was told wrong information from the beginning. After receiving the items, and setting up for my event, I found a small whole in the table cover so I had to cover it. This business has great potential but I just would recommend anyone to go here and experience all of this. read more

Please DO NOT rent from this company. Very unprofessional. Horrible customer service. Won't answer calls. If you have a scheduled event you will be disappointed. I paid and scheduled for delivery the afternoon prior to our event, this company showed up literally the day of 2 hours prior to our start time with equipment so dirty looked as if it had been in a fire. Tablecloths were missing from the order. Table legs were leaning and broke causing us not to be able to use it. I called and spoke with a lady in hopes they would quickly come out replace and bring missing items she had no one to deliver it and ask if I could come get it. She then stopped answering my calls. The party ended Saturday at 6pm and it took them days to pick up their equipment. I called, texted, literally begged and made several appointments for pickups that never happened. My client was under constant pressure days later from reception room asking about equipment removal and still nothing. Here is an email sent 3 days later to the owner after my client was threatened with a $250 fine for Precious Rental refusing to pick up their equipment. No refund or compensation was given. (Sent June 3, 2019 @9:47pm) I have made several attempts begging and pleading with you to pick your rental equipment starting June 2, 2019. I called and spoke with Abi immediately after the party at 7pm he stated no one was available to pick the equipment up until Sunday morning at 11. I assured my client Precious Rental would be there to pick up the equipment Sunday morning which she then scheduled with front desk to allow your company access Sunday to pick up. I again received a call from my client June 2nd at 5pm stating management had once again called the equipment still had not been collected. Unbeknownst to me your company was again a no show. I called and verbally spoke with Abi on June 2nd at 5:10pm once again begging and pleading with him to pick up the equipment. He advised me he was in Broward with a full truck and had no room to pick up at that moment. I explained to him a full truck was not my problem. My client and her condominium association was not a storage facility and that I would not be responsible if management removed the equipment. He said he would drop his load off and would retrieve the equipment. I texted my client and told her to give him 45min to an hour and they would be there. June 2nd I received several phone calls while busy and a text from Abi stating he could not again retrieve the rental equipment once again because of an emergency with his mom. Which not trying to sound insensitivity was neither my or my clients problem. She was due a refund of $1500 which she was not able to get back until the equipment was removed. I sent Abi a text stating I would relay his emergency but I was not responsible for the equipment as of Saturday June 1st. Once again unbeknownst to me my client again called me June 3rd 2:21pm extremely pissed off because management called again threatening to charge a daily rental fee of $250 a day out of the deposit for the party room if the equipment was not removed by 5pm. Your company left me no choice but to rent a vehicle and pay guys to move and store YOUR equipment. Upset because of the lack of professionalism and constant pressure from building management she has canceled my services for an upcoming event I was hired for in September because of your company. I will email you tomorrow when I get receipts from the individuals for the cost of renting the Uhaul to pick up YOUR rental equipment. The cost I was charged for gas, mileage and collecting fee. And the cost I had to pay movers and storing. Please cease all phone calls. We will ONLY communicate via email. I am not afraid of the law neither a lawsuit. We can settle in court for monies owed to me due to your company's irresponsibility in picking up your equipment YOUR company abandoned for days. I have text messages, voicemails, proof from my client and the association of the equipment abandonment. I do not want your equipment nor do I wish to hold it hostage. We will communicate when I get back in town on the exchange and return with the assistance of the police. If not I will gladly see you in court. read more

COMPLETE SCAM. It was nothing like what we had planned before... colors were wrong, centerpieces looked like they were plucked out of the trash. The desserts were less than what was paid for. They arrived late when they promised to arrive early and were still setting up when our guests arrived. She even came and showed us what the decor would look like a few days prior to the event and the turnout on the day of was complete trash. A TWO year old could have done a waayyyyyy better job. Very unprofessional! Do not waste your money! WOULD NOT RECOMMEND ZERO STARS!!!! read more

I rented a kids table and indoror kids chairs Which are supposed to be clean but they were all super dingy and horrible customer service. The day that that I ordered and pre-paid for my rental the lady was nice in the day I can pick up she had a horrible attitude. I also rented eight adult chairs and I paid for the indoor clean ones they were OK they were passable but man does that lady have a bad attitude so I will not use this place again and definitely recommend to stay away. read more

We have worked with Precious Party Rentals for 7 years for over 100 transactions. They are a good, kind and well run company. They are very trustworthy and have a great variety of chairs, tables and decorations. read more