Absoulutely a wonderful experience working with them. I had a custom made pen that was made out of…read moreredheart wood that I wanted a date and a heart engraved on it. They said that they would try. The next day, my pen was ready. It turned out beautifully.

Ann and her staff at Image Masters are absolutely fantastic. I'm in the middle of my fourth trophy…read moreorder with them and I cannot say enough good things about how they conduct business (particularly during the pandemic!). My first three orders have all been fantastic and exactly what I expected; my fourth had a small hiccup and yet it's the reason I'm writing this review. As a customer, it says more to me about the character of a business and its ownership in how they act when things don't go quite right, as opposed to when everything is perfect. I went to pick up my fourth order today and my order wasn't quite right. Image Masters and Ann are bending over backwards to solve the problem and it means the world to me. They're a local Auburn business that's been in operation for more than forty years and I can see why. All of my awards and trophy needs for my businesses will run through Image Masters going forward. My highest recommendation for their work and their customer service.

Honest communication. The cost and length of service was fair and reasonable in my opinion. In…read moreone instance labor wasn't charged for an install. The issue was totally resolved; the car runs better BUT: my formerly very very stiff clutch is now smooth like butter! I don't know enough about mechanics to know the how/why, but that clutch is great and the car drives as it was meant to! Thank you so much guys and gals.

If you're looking for a shop you can ACTUALLY trust, look no further! I came in feeling skeptical…read moreafter a bad experience with another local shop, but Toni and Brandon immediately made me feel at home. It's rare to find a quality shop open on weekends these days. While I waited in their comfy lobby, I actually enjoyed chatting with the team. It felt more like catching up with friends than sitting in a mechanic's lobby. They are 100% transparent. Brandon only noted a repair I already knew was coming up and never pressured me to spend more. They truly love what they do and care about their clients. Definitely turning into a regular here! (Side note: Enter the parking lot from Washington St to find them easily!)

Brad is hands down one of the best most genuine mechanics he helped me with multiple issues I had…read morewith my 4 runner and always kept it real

I am so happy I stumbled upon Brad's! As a single mom, it can be scary to deal with mechanics that…read morejust want to rip you off or continue to provide poor service. Not here. He's honest and straight forward and flexible. Both my son and I will be using Brad's from now on. Thanks Brad!

Had my Jeep at the dealership for some extended warranty work, (the 2nd party warranty provider…read morerejected the claim, but that is another story). Stumbled across Dave's in Auburn so I stopped in and told them my story. My issue was the clutch which they fixed and it runs well and they also advised ball joints were worn. Had them replace them. My Jeep actually steered in a straight line again. I was thinking my next stop would be alignment but do not have to do that now. The thing I really like about this shop is their longevity and the crew are car guy's. They know what they are doing and I will be back.

I brought my car in because of a brake squeal and asked the shop to inspect the braking system and…read morelet me know what needed to be done. After about 4 hours, I received a call with a quote of nearly $1,600 to replace all four rotors and brake pads. I later called another shop and got an estimate for the exact same work at $1,200, which confirmed that their quote was on the very high side. I declined the work and went to pick up my car. I was told they did a minor cleaning of the brakes to reduce the noise, and I was charged a little over $100. Unfortunately, the brakes squeaked exactly the same as when I brought it in. I didn't make a big deal about that since the underlying issue wasn't addressed -- but when I got home, I noticed my hubcaps hadn't even been removed. That really made me question whether any work was actually performed at all. Between the high pricing, the ineffective "fix," and the suspicion that my car may have just sat in the shop while I still paid over $100, I will not be returning here. I would recommend that others get a second opinion before agreeing to any repairs at this shop.

Terrible place that is not helpful and weasels there way out every warranty claim. Especially on…read moreauto batteries.

A great friendly team , great service and good prices , jess and spider are very helpful as I shop…read morethere often , and if they don't stock the part they are quick to get it in , thanks guys keep up the great work , the auburn team are amazing . Dave

Traveling thru Auburn we noticed our headlight was out. Of course you have to pull the bumper. I…read morecalled Skyline and John said he could get the replacement bulbs and see us at 9:00 am the next day. He gave us an estimate less than the Jeep dealership. We show up at 9:00, he takes the Jeep and is done in a little less time than he thought. Deducted $50 and off we went. His waiting room is immaculate, comfortable, air conditioned and very pleasant. If I lived here, I would definitely go back to John at Skyline Auto. He is polite, efficient and a professional.

Brought my car in for what I thought was a leaky water pump and probable timing belt tensioner…read morenoise. So I agreed to do both. during work it was discovered that the radiator also leaked so I agreed to replacing that as well. When I met with John to pick the car up he simply handed me my keys and said he wasn't going to charge me for any of the work performed due to the shops inability to correct a new starting issue with the vehicle he suggested that it runs fine and starts perfect most the time, so maybe I just drive it. Suggested I could take it to another shop and diagnose what's wrong with it but really it wasn't a big runability issue. So now I'm thinking what the heck did you do to my car, so I took it to GM in Auburn and paid for diagnosis. John expects that I should be happy with the fact I didn't have to pay for any of the work that he performed on the vehicle. In his mind evidently future repairs which are substantial plus the car I had to rent because this was my daily is all on me, not his problem. Now my car sits in the GM backlot waiting for a camshaft that is backordered for a month or two​. What I would explain as a massive lack of integrity from the shop, because this is not how you treat customers. Aaron 2014 Chevy Cruze 1.8L with 86 thousand miles. What they found was an absolute shocker.. John's shop had broken the exhaust camshaft and then repaired it with what looks to be 5-minute epoxy.. 5 MINUTE EPOXY!

Excellent and thorough quality of work. I highly recommend them. They repaired my bumper after it…read morewas hit by another driver at a very reasonable price and worked with my insurance company seamlessly

this place was incredible! I just got married and wanted to get my car's hood fixed during my…read morehoneymoon. The man there gave me a honest quote, no trying to upsell me or anything like that. When I mentioned that I would be away on my honeymoon, he gave the repair on the house. They finished it almost immediately (it wasn't the biggest dent, but enough to keep me from being able to pop my hood) and checked my oil and changed the oil filter. They were incredibly kind, communicative, and efficient. I immediately felt a wave of relief as I pulled out of the shop and would recommend everyone who needs auto body work come here

My first experience with A st Automotive was to have my cars alignment reset after my car ran into…read morea ditch during our snowy weather this winter. Rob,Albert and the team did an excellent job and got my car finished and back on the road ASAP! The second visit, my check engine light came on and after careful trouble shooting, it was determined I had issues with sensors and the catalytic converters. Again, they worked tirelessly to address and fix the issues to get me back on the road and mobile. I highly recommend Rob and his team of technicians for being courteous, polite and doing excellent work at A St Automotive. I will be bringing my little car to them for all future automotive needs and care!

Rob & his team at A Street Automotive have exemplary customer service and automotive skills. We…read morehad a short turnaround time to get a full vehicle inspection done on a car we were looking to purchase. Not only did they get it into the shop quickly, they gave us very valuable information on what we would need to do to it in the near future and what was already in good condition. The value of having the experts do a full vehicle inspection is worth every penny. To feel confident that we are making the right buying decision is vital to us, as my son worked hard for 2+ years saving for his 'dream car'. The teams collective tenure in the automotive industry is impressive and we left feeling like we were making a good investment on the car, thanks to all the extremely knowledgeable and friendly mechanics. Thank you Rob & A Street Automotive team! We will be back and love knowing that we have the BEST mechanics in the area!!