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    Prasad Y V S K Chode, MD

    3.0 (2 reviews)
    Closed • 8:00 am - 5:00 pm

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    Linda Hsu, MD - New location!

    Linda Hsu, MD

    4.6(32 reviews)
    1.9 mi

    I've called multiple times for different reasons and have left plenty of voicemails, but they…read morerarely answer their phone and never seem to call back. Days go by without any response, and I've had to go in person just to find out what's going on. It's really frustrating because a doctor's office should be accessible to their patients. I've called at different times and on different days, and it honestly feels like their phones aren't even being monitored. It shouldn't be this difficult to get in contact with your doctor's office when you need help or have questions. You should be able to get a response in a reasonable amount of time, especially when it concerns your health.

    Not only is she an amazing reputable physician, but she is full of passion, knowledge, wisdom and…read moredependable! I used to be with Kaiser for many years along with my children until I got to know Dr Linda Hsu's care by observing her in the medical field and getting feedback from not only her patients but also from staff in the hospitals, her colleagues and the community!!! I could not wait until it was time to enroll, and without hesitation, asked her to be my primary and my children's as well. It was the best decision I've made to know that someone truly cares about my well-being, physically, emotionally, mentally! She is a passionate woman who has so much love for mankind and dedicated to serve the community! She is a blessing!!! I also have to add that her staff in her office are very delightful and helpful!

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    Roger Nguyen, MD - Nice touch screen with info about allergies

    Roger Nguyen, MD

    1.9(8 reviews)
    0.0 mi

    The doctor may be wonderful. I will never know. The office staff does not answer the phone, and…read moredid not return three voicemails. I gave up.

    The doctor was excellent, and I have no complaints about the care I received. My concern is with…read morethe customer service I experienced from the front desk. Last Monday, I saw the doctor for testing. After my appointment, I called the office because I had a question about the testing. I wanted to make sure I wasn't coming back the following Monday just to repeat tests I had already completed. Instead of simply delivering my message to the doctor, the receptionist told me that the skin test was more accurate than the blood test. I explained that I preferred to hear that directly from the doctor. She then told me she doesn't deliver messages and that she would "notate the account," but she never clearly explained whether the doctor would actually receive my message. She told me I could ask the doctor when I came in for my appointment. I explained that I didn't want to make the trip to the office if we were only going to repeat testing I had already done. Rather than helping me get my question to the doctor, she asked if I wanted to cancel my appointment. It felt like she tried every option except the one I was requesting, which was simply to relay my message to the doctor. At that point, I became frustrated and told her I would file a complaint with the Better Business Bureau and leave reviews online. Only then did she agree to deliver my message. What concerns me most is that it took threatening to file complaints before my request was taken seriously. I have never experienced customer service like this in a medical office. Since she works in a customer service role, I expected a simple request to have a message relayed to the doctor to be handled professionally. The doctor provided excellent care, but my experience with the front desk left me very disappointed.

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    Roger Nguyen, MD - Main entrance

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    Building entrance

    Prasad Y V S K Chode, MD - internalmed - Updated October 2026

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