I've called multiple times for different reasons and have left plenty of voicemails, but they…read morerarely answer their phone and never seem to call back. Days go by without any response, and I've had to go in person just to find out what's going on. It's really frustrating because a doctor's office should be accessible to their patients. I've called at different times and on different days, and it honestly feels like their phones aren't even being monitored. It shouldn't be this difficult to get in contact with your doctor's office when you need help or have questions. You should be able to get a response in a reasonable amount of time, especially when it concerns your health.

Not only is she an amazing reputable physician, but she is full of passion, knowledge, wisdom and…read moredependable! I used to be with Kaiser for many years along with my children until I got to know Dr Linda Hsu's care by observing her in the medical field and getting feedback from not only her patients but also from staff in the hospitals, her colleagues and the community!!! I could not wait until it was time to enroll, and without hesitation, asked her to be my primary and my children's as well. It was the best decision I've made to know that someone truly cares about my well-being, physically, emotionally, mentally! She is a passionate woman who has so much love for mankind and dedicated to serve the community! She is a blessing!!! I also have to add that her staff in her office are very delightful and helpful!

Went for a regular doctors appointment for my son. Been coming here for years and have seen this…read moreplace change names multiple times. They offer appointments for kids and adults and I believe they also offer PT. The care quality is fine, same staff they have had over the years

The front staff is outrages and should not work in this field. There is no empathy for the…read morepatients, no professionalism to explain what is needed from patients and the wait time to speak to someone is beyond ridiculous! seriously takes over 45 min. on hold to speak to a live person. I remained here because I really like the doctor but I will have to move because the lack of accountability of the front staff. How has this medical group not addressed this.

Great Doctor and nurses, they fully listen to what you are feeling and give you the time too. Great…read moreexperience with this office, front desk also great customer service.

I was so stressed out there I was there to take care of you complete I've been here for so many…read moreyears and he always been there for me

This rating is for Dr. Ryan only. She is excellent. However, the front office staff is rude, loud,…read morechomping on gum, and talk about patients behind their backs. If it weren't for Dr. Ryan being such a caring doctor, I'd find someone else. The staff gives the first impression, and I'm underwhelmed. I've worked in medicine 40 years, and if I behaved like these staff members, I would have been fired.

I been trying to make appointment with this doctor for months but those lady's in the from office…read morehave horrible customer service they tell you No the only take certain insurance.. horrible.. Dr. Frischer need to look into that.. This days is not to being picky with are health..

Absolutely love Dr. Frischer. He's caring, concerned, listens, has a good sense of humor and makes…read moreone feel at ease. Even when I didn't have insurance I paid out of pocket because he's so great.

Dr. Frischer has ALWAYS been the Best Physician!! When he started his practice in Downey many years…read moreago at Gallatin Medical Group he was my father's Physician. Then he opened his Own Practice and became my Family Physician (all my adult children's Doctor as well.). Now, his daughter has been in this practice for several years as well. They have a couple of additional doctors on staff too. The office is organised and receptionist are courteous. I'm so glad we have them locally .

The doctor may be wonderful. I will never know. The office staff does not answer the phone, and…read moredid not return three voicemails. I gave up.

The doctor was excellent, and I have no complaints about the care I received. My concern is with…read morethe customer service I experienced from the front desk. Last Monday, I saw the doctor for testing. After my appointment, I called the office because I had a question about the testing. I wanted to make sure I wasn't coming back the following Monday just to repeat tests I had already completed. Instead of simply delivering my message to the doctor, the receptionist told me that the skin test was more accurate than the blood test. I explained that I preferred to hear that directly from the doctor. She then told me she doesn't deliver messages and that she would "notate the account," but she never clearly explained whether the doctor would actually receive my message. She told me I could ask the doctor when I came in for my appointment. I explained that I didn't want to make the trip to the office if we were only going to repeat testing I had already done. Rather than helping me get my question to the doctor, she asked if I wanted to cancel my appointment. It felt like she tried every option except the one I was requesting, which was simply to relay my message to the doctor. At that point, I became frustrated and told her I would file a complaint with the Better Business Bureau and leave reviews online. Only then did she agree to deliver my message. What concerns me most is that it took threatening to file complaints before my request was taken seriously. I have never experienced customer service like this in a medical office. Since she works in a customer service role, I expected a simple request to have a message relayed to the doctor to be handled professionally. The doctor provided excellent care, but my experience with the front desk left me very disappointed.

My previous PCP retired and I was assigned to Dr Chode. I went to see him for the first time…read moreregarding a possible broken bone. It took more than half an hour from my appointment time, for me to see him. Then when I finally got to meet him, he asked about my broken bone maybe a total of 30 seconds. And then he proceeded to ask me about my sexual life. He literally asked me about my sexual life more than he asked me about my possible broken bone. I thought it was really odd as I've never had a doctor ask me so many questions about my sex life. I told him I was married and then he told me I should use protection if ever I have an encounter outside of my marriage, like what? Seriously wtf?? He had a creepy smile the whole time too. So anyway, it didn't stop there. A few weeks later, I received a bill from them. Confused, I called my insurance, that whole thing in itself was quite the ordeal that I'm not going to get into. Basically, long story short, after being on the phone for over 2 hours and being passed around different people to talk to, it turned out that their office incorrectly billed ME instead of billing my medical group. What a nightmare. I immediately asked to have a different PCP right there and then. On top of all that, the front desk lady was quite rude. So word of advice, avoid this clinic and this guy at all cost.

When I came into Dr. Chode, MD's office with my rare case of buried penis I was very skeptical…read moreabout the chances of my penis every being unburied, but I assure you, the stories are completely true, Dr. Chode, MD, can unbury any penis, 10/10 unburying

I have had many positive visits with Dr Golden, ive been very impressed by the time he spends…read morehelping you understand and explain what is happening. Office visits have always been very prompt without excessive wait times, I feel very positively about recommending him to friends and family.

Awesome Doctor, always very concern with his patients. His bedside manner is impeccable. He has a…read morelarge panel of patients, so it's a wait to get an appointment. He is very detail oriented!

Superb doctor!! His knowledge of modern medical practices is unbeatable. He takes the time to…read moreexplain everything, and you walk away feeling confident that you're in good hands.

Dr Leoni is hands down the best Doctor around. He cares about people and makes himself available…read moreto all of his patients. I sincerely appreciate the follow ups and concerns with my health.