Court and the Cool Breeze team were outstanding. The bid was very competitive, the install…read morecompleted timely and in a professional manner. I absolutely recommend Cool Breeze to anyone with a heating and or cooling need. When my central air/heat pump died, I got a few estimates and I was floored by how I was treated by other companies. One company gave me a price and told me I had to sign that day for that price, and another told me they would need to rip out my ducts and drain pipes. My third estimate was from Court and the Cool Breeze team and what a difference! Court took the time to look at my old system, explained what SEER was and all my options including financing. They answered all our questions and went over the controls a second time before they left. They were careful not to track in the house and they cleaned up when they were finished. They were professional in their work, demeanor and appearance and on a scale of 1 to 10 they were an 11.

This company is absolutely wonderful! They show up when we need them most. They get here quickly,…read moredo the work and never overcharge. In fact, for the work they do, I was expecting to pay more. They go above and beyond to fix whatever the issue is. They are all so nice and professional. I can totally trust them to go all over my house. They tell you the problem and never try to up-sell. That's very rare today. Use Cool Breeze for any problems you have. You will not regret it!!

We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.

Standard installed two new HVAC units in my Capri condo recently. It was a great experience. They…read morewere professional courteous and on time. I received a very good price for two units being installed at the same time. I would highly recommend standard heating and cooling.

Needed a Cartridge replacement for a Shower & Tub combo. They wanted to charge the $645 for the…read morerepair, which seemed extremely high for what appears to be a relatively straightforward job. After researching the part online, I found the replacement cartridge available for less than $75. It appears to be a 30-minute job. I asked the supervisor for a breakdown of the cost between labor and material. He said that they don't give a breakdown. They appear to be hiding their labor cost, which seems to be very high. I wouldn't let the technician do the job and pay an $80 fee for the visit.

Stanely Steemer cleaned my high traffic areas on June 12, 2025. I am in the process of re-cleaning…read morethe high traffic areas and cannot believe the dirt that is coming up. There is no way that the areas cleaned by Stanley Steemer could haven gotten dirty so soon. I have no idea what they did but they will never be coming to my house again. If I could have given them no stars I would have.

had Stanley Steelers clean and deoderize my carpet. Went back 2 weeks later and the carpet still…read morestunk. Called for them to come back out and reclean the carpet. They sent the same people who didn't do a good job in the beginning and all they did was spray the carpets and left. Complete waste of time. I could have done it myself.

Great company. Professional and knowledgeable. Would…read morerecommend 5stars!!!!! Came out took care of the issue in a timely manner and for the price quoted.

Jason provided excellent service on cleaning an old impacted dryer duct. Would not hesitate using…read morethis company again.

I was extremely satisfied with the service Michael Farley did. He did a through and quick job. Jeff…read morethe salesman was straightforward about purchasing a new unit and no pressure.

Positives: responded quickly to my request for repair, scheduled and showed up to service my HVAC…read moreon a holiday weekend, very friendly staff. Negatives: I was charged $600 (in addition to the higher weekend fee to come out) for a repair that took 20 minutes and required no parts. It was two different charges that didn't really make sense because you couldn't have really done one without the other. It felt like I was taken advantage of as a single woman on a holiday weekend who didn't know how easy/quick the repair would be when I agreed to the cost. The service man also told me that the credit card payment on his tablet wasn't working so I had to pay by check. I wasn't planning to dispute a charge, but this made it to where I didn't have the option. I responded to two different text surveys with this rating and information and was assured both times that the service manager would follow up and they never did. My father also called multiple times and never got follow up. I was waiting until we heard back from them before I posted a negative review (I communicated this to them), but it's now been over 4 weeks. I have used them for repairs before without issue, but will not be using them again and would not recommend them to my friends/family/neighbors.

We have now used a few different services for HVAC issues. With our unit around 10 years old or so,…read morenot everything works with perfection as I'm sure it once did. But with Hemphill, these were the first people to not try and sell us more than we need. As opposed to saying that we need a whole new system, the Hemphill team encouraged us to try and figure out if it is a fixable smaller issue. Something that I really appreciate since another service suggested we replace the whole system because they couldn't figure out exactly what was wrong. The technician was extremely friendly and explained everything as they were doing it. He even tossed the tennis ball for our overactive dog since she wanted to be out the with him. Great service and doesn't seem to nickel and dime us. Unless I have a different experience, Hemphill will be my go-to moving forward.

Our AC upstairs was leaking and they tried to sell my wife an AC recharge or a new AC. They knew it…read morewas due to a clogged drain and came out twice only to finally say there wasnt enough of a fall for the drainage line. It's been in operation for 15 years, so ofcourse it wasn't the angle of the drain. It was a clog in the system we ended up doing ourselves. Company will take your money bewarned

Darius was quick, efficient, and friendly while getting my air conditioning running cold again!read more

I was contacted about a "special" costing $49.99 and I agreed to have a technician come, mainly to…read morehave the pipe connecting the outside part of the system with the inside rewrapped with insulation. 1) that wasn't done. 2) the next day, I discovered that even though the thermostat was set at 70, my house was getting really hot. Another technician came out and fixed those two things, but I lost out on earning a fee for teaching a piano lesson because my student couldn't handle the heat. 3) I discovered that the first guy had broken my hose winder when he used the hose, and I had to replace that. 4) my one request was that the company come pick up my broken hose winder which I left next to the street. I waited at least two weeks, calling multiple times to ask them to come pick the it up. Nothing. Nothing. Nothing. Today, finally, I took it upon myself to take it apart so that it could fit in my garbage bin. A lot of work for a 75-year-old to do. Needless to say, Aire Serv is off my list.

It is never a fun situation when you have to call a plumber. It usually means you have messed…read moresomething up so bad that you can't fix it, or something else happened that is way over your level of expertise. This time, it fell as the latter. But I can't get to mad, because I knew our hot water heater would go out at some point with the age it was. And that day finally happened last week. Off I go to Yelp and one of the top places to pop up was Chapman Plumbing. I called and Jason said he would be able to come out that day to check it out. After a wife being forced to take a cold shower that morning, I knew time was going to be key to this. When he came out and took a look, my suspicions were correct that a new water heater had to be put in. Jason was definitely not a fan of our hot water heater being in the attic. But since that wasn't my decision and I agree its kind of stupid, I didn't mind his loathing. He was extremely personable and straight to the point. Which I appreciated. Unfortunately it was the afternoon when they came out. And with this being in the attic, it was going to take longer. So he wasn't able to fix it that day. But he did come out first thing the next morning. I though I was going to be in hot water (pun totally intended) with my wife. But she figured out a solution for that one day. And Jason got it taken care of before noon the next day. Overall the experience was great. I will definitely give them a call if I need a plumber. But crossing my fingers that won't happen anytime soon.

My water heater started leaking. I looked up Chapman and called. Jason went over and above to help…read moreme out, answering questions for a good 1 1/2 hours. When he called me back to schedule a replacment we realize he was in alabama and I was in indiana ! I had called the wrong number. He couldn't have been nicer.....Chapman should be very glad he works for them.......he was my hero for the day. Thank you Jason !!!