I prefer to shop at this location because it's less crowded than Ala Moana. Whenever I go there I get help from Noriko, a really nice Japanese woman--She's amazing! The store is impeccable and the prices are good.
However, I only like shopping there when there's only 2 associates on the floor (mostly early mornings) because if there's more then they all stare at you and don't say anything or they look at you snobbish. I've been in there a few times and of all the times I've been in there only the Japanese ladies are kinda nice and the rest of them just stare at me and make me feel awkward or like I'm not good enough to be in there. But who knows, the rest of them could be nice, but I just wouldn't know because they don't say anything to me and they don't look happy!
However the store is beautiful, the salesperson I'm always helped by is amazing and my experience with her (Noriko) always makes my day!
I would rate this store a 3 because of the other rude associates but my experiences with Noriko is a 5 so because of that I'm giving this store a 4 star solely based off my experience with Noriko.
But the others need to work on being nice/smiling, etc. it makes me hesitant to return because of the other associates. I will never understand how they can act like that, it's disappointing. read more