Visited this establishment today. I was looking for used softball glove, and cleats, as I didn't…read morewant to spend a lot of money, and wanted a glove already broken in. I could not have been happier with the selection, and service. They have tons of stuff for all sporting needs. I was very surprised by their inventory, and really was not expecting to find a pair of cleats that fit, but I did. I would highly recommend this place to anyone looking for affordable used equipment. The only, half way negative, thing I have to say is that it was a bit tight moving around the merchandise, but not a deal breaker for me in the least.

I mean if you need sporting goods then this is obviously up your alley. It's a big box store, so…read moreprices are inflated, but they have great sales too so I continue to patronize them. Their loyalty program is good, and I get $10 rewards pretty consistently. Their selection of shoes/sneakers is great and I really like the women's activewear line, Calla that they sell.

Easy in and easy out during lunch hour. They're conveniently located behind Best Buy on the…read morebackside of Chesterfield Towne Center. The staff are cheerful and helpful.

Don't come to this location if you're expecting an enjoyable shopping experience. Staff is rude and…read moreunwelcoming. I've been shopping at Penelope for years, but I think I'll stick to the Hancock Village location from now on. It's very obvious the staff choses to help based on the customer's experience.

The staff at the Sycamore Square location in the actual Midlothian Village are off Midlothian…read moreTurnpike across from the Old High School are great and helped me a good deal when shopping for my Wife and Daughter but the one over in Hancock Village area have horrible customer service and for no reason whatsoever are a bunch of snobs and I hope they get closed down because of it.

Zero stars: Do not go to this store. All the other reviewers…read morewere spot on. The store owner yelled at my 8-year old not once, but twice and then proceeded to say I was a bad parent for allowing my son to touch items in the store. She told my 8-year old that her parents broke her things if she broke something in the house. She is the worst person I have ever met. Please avoid at all costs, based on many reviews, the owner also does not honor return policies.

I didn't realize that the mall still had a sports shop inside it. One of my coworkers told me so I…read morewent to check it out. And I must say I'm glad I did. I had no idea what I wanted to get that day. They have so much merchandise to choose from. I just couldn't make up my mind. And the salesperson in there he was a hot mess. Very friendly and funny he made my shopping experience that much better. I will definitely be back to get my Ravens stuff. Go Ravens!!

My wife visited today. She obviously liked the clothing, but the service was non-existent! Two kids…read morerunning the counter, two other customers of equal age and opposite sex, leads to long conversation and ignoring a line of clients waiting to checkout!

They had lots of shoes and decent prices…read more I must have found at least eight pair that caught my eye and were priced low. Not every shoe displayed is available in all sizes, however. Probably why the prices are so good. I wound up going home with with three pairs, all of which I love. So, do shop here, just be prepared to spend a bit of time going through the selection.

Wow! I am not happy with all the new shoes that come out, so it was so great to find a place that…read moresells shoes that have been discontinued- don't know where they get them, but they have a lot! They're not bargain-basement prices, but they are STILL cheaper than when they were new! I wish I had one near my home!