I've never been jet skiing before so I didn't know what to expect. I was greeted by Katherine and…read moreshe was ultra helpful, explained the rules in a way a beginner can understand, and answered all of my questions. The jet skiing experience itself was great. Good views of the Queen Mary, saw some seals and birds. I highly recommend this place. Will come back!

My best friend and I reserved some wave runners from this location. I usually wave run at other…read morelocations but thought this would be a good location with great views. The weather was great and it was not crowded on the water. We arrived on time for the instructions. The check-in area is just a wooden desk with no signage. The woman giving instructions and tips had no personality. She was very dry and I am not even sure she smiled once. She never said thanks for coming out, enjoy the time, etc. Nothing about her said that she nor the company was appreciative of our business. Even her tone sounded like she didn't want to be there that day. She asked for our driver's license and credit card, and told us to proceed down to the dock. I read some previous reviews and I am not sure is she is the same person other people have commented about. But the consistent theme is that she didn't seem happy and it comes across when speaking with customers. Maybe she was not feeling well or having a bad day. I don't know. Sometimes people are just having a day. We then proceeded down the ramp to the area where a few guys helped us obtain life jackets, board the crafts, and understand how to operate them. These guys (either 2 or 3 of them) were pretty awesome. They had great attitudes, seemed to like the job, and made us feel welcome. Before the Queen Mary, the runners are throttled to not go above 5 MPH, in the wake zone. After we passed the QM and a cruise ship, we opened it up and got some speed. The water was pretty smooth and the breeze felt great. The weather was mid-70s and the views were great, especially getting close to the island and tankers. After we returned from our time on the water and excited the craft, we proceeded up the ramp to the wooden table to retrieve our DL and CC. No one was there so we called the main number. One of the guys said the young lady that we received the instructions from would be back. After she returned, we asked her about our items and she said, "They're in a bench on the dock." Did she go get them for us? Of course not. We returned to the dock to find out our driver's licenses and credit cards were in an unlocked bench on the dock. Anyone could have stolen them and we would not have known until we returned. That is totally unacceptable. They should be held in a secure location. Overall, it was a pretty ok experience. They guys made it a better experience. The best part was enjoying the day with my best friend. I am always open to visiting again and updating my review based on that experience. PROS: * Some employees are a good representative of the company and are the reason I would come back, and why I am giving the business a 3-star rating rather than a 2. If my review was based on just the wave runner and the experience with the guys at the dock, it would be a 4-star rating. * Nice size wave runners. Good weight. * Beautiful views. * Good price. * Easy to make a reservation and complete the waiver online. * Nice opp to have lunch at the Maya Hotel afterward. CONS: * Parking is at the Maya. Not a deal breaker though. There's plenty of parking. It was $14 for the first hour and $5 every 20 minutes after. * No signage at the desk where people get instructions. * Employee low interest in our business (not all employees). * Driver's licenses and credit cards are not kept in a secure area that is not easily accessible.

Definitely a once-in-a-lifetime experience. We took the trip from Long Beach to Avalon with…read moreJetski2Catalina and enjoyed it. The trip there takes about an hour and a half and was quite pleasant since it was an extremely hot day in LA. No wetsuit was needed, but we did take the ones they offered with in case we needed it during the trip. - this is a high impact sport. We definitely didn't realize it until we were on the water, but even though the water was relatively calm on the way there, it's a workout holding on to the jetskis as the bounce pretty hard over swells. - getting there was a workout, but getting back was HARD. Muscles were tired and bodies were sore from the way there, and getting back was windy and cold and choppy (even though it started as a very hot day in LA). If I had my way, I would do the trip on the way there and take a ferry on the way back but I doubt that's offered. - they have wetsuits which are not mandatory to use but if you don't want to use it when you leave, it is probably a good idea to take anyway and store in your jetski in case you change your mind. I do regret not putting it on for the way back as it was cold (but hot on Catalina). People have mentioned the wetsuits were gross. They seemed fine to me. - others have mentioned to bring gloves, watershoes, goggles. Those would probably all help, but I didn't have any and it didn't affect me that much. Gloves might help the chaffing between thumb and forefinger when holding the jetski which bounces up and down a lot, but I didn't find chaffing too bad. Watershoes would help chaffing on feet due to said bouncing and wearing sandals. Again, I didn't find that too bad. Goggles help if your eyes are sensitive to the salt water constantly splashing in them if it's windy. I wore sunglasses and got a lot of water in my eyes, but I guess my eyes aren't that sensitive to salt water. Overall we're glad we did it as a family as it makes for a great story but once is enough.

Let me set the stage - I love a good thrill - I've bungee jumped, white water rafted, gone scuba…read morediving...I love adventure. That said, this trip was both exhilarating and disappointing at the same time. Similarly to what I've read elsewhere, some small adjustments (like a one way jetski trip to Avalon and come back on the cruiser) may have made this a 4 star experience. My husband surprised me with this for my birthday. I'd looked into it previously and had been interested in doing it but the pricetag is substantial so I hadn't taken the leap. As such, I did not have much time to prepare for this in advance. NOTE TO MEN: DO NOT SURPRISE YOUR PARTNER WITHOUT ANY HEADS UP - NOBODY WANTS THAT UNLESS YOU HAVE THOUGHT OF AND PLANNED FOR EVERY NEED & CONCERN THAT MIGHT ARISE (you probably can't - give your boo some advance notice). This operation is super low direction and guidance. The most important things I heard were: stay between 30-35mph to glide best on water and that this would be an adventure. And an adventure it was... Arrival and check in were easy enough (I cant speak to registration and information sharing before arrival). We were given wetsuits and lifejackets and then we were all loaded up on jetskis (which is when those two nuggets of wisdom were provided). The direction from there is minimal and you really have a lot of slack to get out there and have a blast. That said, holy mother was that intense! The way there wasn't so bad. I flew off the jetski once and one of the two guys with us helped me back to my jetski. He (Zack) was definitely the more communicative of the two (the other was Jet) but it definitely felt like they were there to check off some boxes (get us there and back, take some pics, etc). I was tired and had blisters on my hands by the time we were heading back, the water was choppy - more choppy then I expected. I was so scared. It's intense and I was terrified of being flung back into the (busier) ocean. I wish that there had been some dialogue, some acknowledgment of the challenges of the journey, maybe some tips to get through it the best possible. There wasn't any of that and I spent the whole way back praying I make it home safely. That, coupled with the fact that the harbor and surrounding ocean in Long Beach is so disgustingly dirty, will make this a one and done kinda deal. The blisters on my hands were several skin layers deep and the bruising (pictured) tell the story of just how intense this really was.

Beautiful day out here ! Definitely had a blast. Loved that Marcos gave us instructions on how to…read moreuse the jet ski and taught my son what to do if we were to flip . I will be coming back

Marco stepped in and helped us when another vendor failed to show up. He was nice and helpful…read more Would definitely book with him in the future.

Total 10/10 experience with London Boat Rental in Long Beach today! The staff was incredibly…read morewelcoming shoutout to the lady at the front and the guy on the docks for making everything so easy. The Duffy boat is a dream. It's super easy to drive, and you can basically turn it into your own private floating lounge. We brought our own champagne and food, and the Bluetooth speakers were loud and clear. They even have cute captain hats for the group! My only regret: Not booking a longer slot. One hour flew by because it was so relaxing. If you're on the fence, go for the 2-hour booking it's the best way to enjoy the LBC water!

I booked a boat ride in advance, but they canceled the trip on their end…read more While I understand that cancellations can happen (weather, maintenance, etc.), the real issue was what happened after. Getting a refund has been difficult. I've made many attempts to get a hold of someone at the business and via email. No one picks up the phone and I've not received a reply to my email. When a company cancels a service, issuing a prompt refund should be straightforward. Unfortunately, that isn't the case here, and it's created unnecessary stress. I would recommend being cautious when booking and confirming their refund policy ahead of time. Hopefully they improve their customer service and how they handle cancellations in the future.

Took my 2 kids to close out their summer vacation with some jetskiing. Initially I was kinda…read moreworried that I went to the wrong place when I didn't see any signs but Michael and an associate came out to meet us near a small building (which turned out to be the public bathroom). He gave us simple instructions on how to operate the jetskis. They were extremely friendly and kind. Loved being able to go out into the open ocean instead of just in circles. Will definitely be renting from them again! Thank you Coastline Cruizers!

Everything was easy to book and pay. The only thing is you meet with them in person at the dock…read more They were very helpful and nice and easy going. We had a great experience.

We've used Kayaks on the Water three times at this point, once for a kayak, and twice for a paddle…read moreboard rental for my wife. For the paddle boards, they work with Stand Up Rentals. The processes are easy, though parking in the area can be rough. Come early! The kayak rental was very affordable at $12 per hour per person. Prices have increased, though, so now it costs $14 per hour per person. The first time you rent a paddle board, it costs about $50 for the hour, and you must complete the orientation. However, with subsequent visits, you get a discount for being in the system, which turns out to be about $26 per hour. The rental equipment is of decent quality and what you would expect over years of daily use. The staff has been friendly with us, and it's great to get out on the water. You launch right there off the beach into the canals! There are restrooms available right on site, as well as outdoor showers to rinse off all the sand on your legs when you're finished. For the convenience, we definitely recommend Kayaks on the Water! Fair warning, though, it can take over an hour to complete the loop for the average paddler.

Great first experience at Kayaks on the Water. Once your whole group has arrived you sign a waiver,…read morewatch a safety video (you can also watch it online before you arrive), get your gear and go! We had all watched the video already so we were checked in and on the water in under 10 minutes. It's bearing the end of moon jelly season but we were still able to see some and even touch one or two. It's very neat to see them out in the wild, they are beautiful creatures. The water on the canals was fairly calm and it was an easy kayak route. We had a great time!

Booked a parasailing experience for a birthday celebration and received confirmation with detailed…read moreinstructions--only to show up and find the place completely closed. No cancellation email, no call, no warning whatsoever. This was not just an inconvenience--it was a complete waste of time and a huge disappointment on what was supposed to be a special day. Basic communication is the bare minimum for any business, and this company failed entirely in that regard. If you're going to confirm bookings, at least have the decency to notify your customers if you're not going to be open. Completely unprofessional and unreliable. Would not recommend.

I love adventure, and parasailing was such a fun experience. This was my first time parasailing,…read moreand Long Beach was a great spot for it. The boat ride itself was exciting, and once you're up in the air, the views are amazing. You don't get dropped into the water, so you stay dry, which was a plus for me. Overall, it was truly worth it and something I'd definitely recommend to anyone looking for a fun adventure.

Very nice owners and staff. The jet skis were top of the line. We moved all around LB Harbor…read more Beautiful day and easy access to the jet ski's. Do not damage them or you'll be liable. I don't think they carry insurance. Other than that, it's an awesome time.

Believe the NEGATIVE reviews everyone. Unfortunately I read them after booking over the phone and…read morepaying $100 for an hour rental. Thankfully I didn't book for the other family member who also reserved a jetski. After booking I read the Yelp reviews so I started to call them 2 days before to make sure they were going to show up. They have a 48 hour cancel policy so I just missed it but I don't know if it would have made any difference. No one answered the phone number listed 562 273 2723 and after many messages no one had the courtesy to call me back and let me know THEY WEREN'T GOING TO SHOW UP! My friend was from Japan and really looked forward to it. We drove from Santa Monica and arrived 35 Minutes early and stayed 30 minutes after our reservation time. I'm going to have to contact my bank tomorrow and try to get my payment back. Don't try to save money just go to LONG BEACH WATER SPORTS OR BEACH CITY WATER SPORTS. They were there with extra Jet Ski's and offered to let me rent them out but I needed to wait so unfortunately after waiting for an hour we left. They also said this was common with Big Wave Inn so believe all the negative reviews that are being written about this issue.

I Love this JetSki Fishing! Not only did I get to go jet skiing (these skis are very new - and…read morefast), but I also got to kick back with my friends and fish. Two very different adventures in one! The staff was great. I caught three fish - which is impressive because I am not a fisherman - our guide was very knowledgeable and helped make it happen. It is a unique and exciting way to spend the afternoon and bond with friends and family.

Jetski Fishing the Pacific Ocean...heaven indeed! Definitely booking another trip soon!…read more The booking process was a breeze and the marina was conveniently accessible from the parking lot at the Hotel Maya. We were quickly checked in (make sure you arrive early), suited with our gear, and briefed on the plan for the day. Renting gear from Jetski Fishing was perfect because we didn't have to haul extra stuff to/from the parking lot. Our guide was very knowledgeable about fishing locations and provided great guidance throughout the trip. We hooked some keeper sand bass within the first hour. After 15 minutes or so of inactivity, our guide had us start up the jetskis and we rode at 40 - 50 mph to our next location (you don't have to go that fast, but when in Rome...). Our group fished around a couple of spots at the second location, but the catches had to be released due to species restrictions. We then bolted to our last fishing location where I hooked on to a thresher that snapped my line. And just like that - our trip went way too fast! Some recommendations: - Read the info email from Jetski Fishing after you confirm your trip (everything you need to know is in it) - Bring sunglasses (because the future's bright), sunblock, snacks, and drinks - Bring a fully charged phone, connect to the Bluetooth speakers, and play some tunes (fellow AT&T users: I was at one service bar most of the trip, so I wasn't able to stream itunes or Pandora) - There is plenty of storage space for a backpack, jacket, and small soft cooler - Take advantage of the 'filet your catch' option - Don't forget your GoPro (the views and marine life are incredible) Catch some 'Fresh Ones' and tip your guide!