Called today to set up an appointment for a simple oil change. I asked how much the oil change…read morewould be for my car. They stated it would be between $100 to $150! I did not walk but ran away. I hung up and made an appointment with another auto shop for a fraction of the price they quoted. This shop is extremely expensive for simple procedures. Shop for prices before committing to services or repairs here.

I had the unfortunate event of my car dying in the middle of the road, on a Sunday, an hour and a…read morehalf from home. I searched for nearby mechanics and noticed the Port Clinton Auto Repair had great reviews so I decided to have my car towed here even though they were closed and crossed my fingers. I hear from The mechanic the next day, Monday and they had it all fixed and ready to go by Wednesday. Some things I really appreciated were awesome customer service, transparency, and a full car inspection with an online write-up with photos. They were awesome to work with and would recommend them to anyone!

The buying process was very straight forward without any last minute surprises or costs, a rarity…read moreand much appreciated. Overall vehicle was in Great Condition but noticed it was missing a piece of chrome trim on passenger mirror when I got home from the 4 hour drive, Texted the salesman the situation, he said they would look into it, will update later based on their response. UPDATE: Well, Jack is definitely a man of his word, I received the replacement parts today to completely cover the issue and then some, you can't ask for more than that. HIGHLY RECOMMEND these guys!!!! In our current crazy car market they came through after the sale on top of making the buying process a pleasure, Thanks Guys.

Place is a joke they have no idea what they are doing. The sales people are shady and the shop even…read moreseem worse do not recommend.

Jacob and his crew are amazing. Our Honda needed urgent repair while on a family vacation. We ended…read moreup doing a weekend night drop of our vehicle. NextGen worked with us to get our axle replaced and back on the road in plenty of time. Very professional, fare prices and completed as promised

While stopped at Bassets market in Port Clinton we had a total battery failure. A passer by…read moresuggested NextGen Auto as a good source for help. Jacob stopped with his booster box not 15 minutes after we called. He may have been doing a test drive and fit us in. He got us started, checked out our charging system and suggested where we could get a battery installed. Then to make a pleasant experience remarkable he refused payment. We could not have asked for better service.

They're a great shop. Reasonable prices, high quality work, and they will work with your schedule…read more Everything is up front and honest. No suprise price increases at the end. I would highly recommend this shop to anyone. I have enough trust in them to send my wife there, who has no car experience what so ever, and know she is in good hands.

Andy was super nice and did a great job of keeping me updated on the repairs! The car was done on…read moretime. I received a thorough inspection with recommendations. I did not choose to do all the recommended services and I received no pushback. Thanks!

I cannot say enough good things about Walt's Auto Repair & Towing in Sandusky. From the moment I…read morecontacted them, I was treated with honesty, professionalism, and genuine kindness. It's becoming increasingly rare to find a repair shop that takes the time to listen, explain things clearly, and truly put the customer first. Walt and his team are knowledgeable, responsive, and clearly take pride in their work. What impressed me most was their integrity and willingness to help rather than simply sell services. They made what could have been a stressful situation incredibly easy and straightforward. Definitely less expensive than I thought it would be. If you're looking for a trustworthy local repair shop that values its customers and stands behind its work, I highly recommend Walt's Auto Repair & Towing. Sandusky is fortunate to have a business like this in the community. Thank you, Walt and team, for the outstanding service!

Full disclosure - I think the problem started when he confused me with my sister-in-law, who's name…read moreis also Tiffany LaCourse. She's had some issues with him recently and I don't think he realizes we are two different people. That having been said - my son was in an accident last month (June 7th 2025) and Walt's Towing ended up towing his car. When I picked my son up from the scene, they weren't sure what tow company would take the car, so the sheriff gave me his card with the report number on it and said the tow company would get in touch with me. No one ever called me, and I was completely slammed between work, my boys' baseball schedules, my mom's doctors appointments, and everything else going on. I talked to my insurance company (State Farm) immediately after the accident, filed a claim, and they said they would make sure the car was at a facility that didn't charge storage and if it wasn't - they'd have it moved somewhere that wouldn't charge for storage. I assumed since I never heard anything more from my insurance or the towing company - that there was nothing to worry about. Weeks after the accident - on Friday, June 21 2025 - Walt and his girlfriend showed up at my house at close to 8pm when my husband and I were in Ashland at a baseball tournament and he scared my elderly mom and my 9 year old son. He gave my mom a copy of the police report with a POST IT NOTE attached with a price of $1,398.13 handwritten on it (see attached photo) and said he needs to be paid ASAP and I need to get my car. That is NOT an invoice - let alone itemized. I still to this day have not received an invoice. I called the police on him that night and made a report. I've tried to reach him and so has my cousin Richard (who tows vehicles) numerous times to get the car - so the storage fees would stop - and he hasn't answered or reached back out to either of us. Now this weekend - July 19 2025 - I got served with small claims court papers. He's taking me to court for almost $2400! And he still has my son's car and has still has never returned any calls to this day! I fully intend to file with the BBB, Ohio Secretary of State, ODOT, and any other authority I can to have this remedied.

Stopped in looking for information ... Bart spent 3 hours with us going over the ins and outs on…read moreTritoon Boats. Didn't ever push but after we left, we turned around and and looked at a Bennington they had on the lot. Agreed on a price the next day and can't wait to get it on the water in the Spring. Bart was awesome and Lesley in finance was also great to deal with. If your looking at Bennington, I would highly recommend stopping in to talk to Bart!

Super easy and accommodating to work with. Office staff is great at handling the admin stuff,…read moreservice department knows their stuff, and sales staff isn't pushy and is knowledgeable about what they're selling. These guys all know and love boats!

Lakeland Auto and Marine is not just a repair shop. These are trained professionals who provide…read morethe highest level of customer service I've experienced ever in the automotive industry. I've been a happy customer for well over 10 years. Recently I learned that my truck needed a part that was no longer available from the manufacturer and tee going round and round for two months of manufacturer "support". I told Chris the problem that the truck was having and without hesitation was told "get it out her" and within days I was back on the road, with all thee confidence in the world once again I received from the Lakeland team. This isn't simply a repair shop....they are a problem resolution shop. I highly recommend without hesitation. Chris and his team are truly professionals leading the industry.

Quick and thorough service. Pleasant staff. Waited in their break room and it was all I could do…read moreto keep from cleaning it. Quite dirty. They need to invest in a weekly cleaning service. ‍

The mechanic showed me the part that broke in my car and the box of the replacement part. Did a…read morewonderful job. Polite and well priced. Friendly service. Excellent quality and very speedy. I would recommend this place to everyone.