Short Story: David…read moreGazarov's property management services is like a parasite that'll bleed you dry. He offers different programs that are supposed to cover the property management obligations but then bills every action separately with numbers he pulled out of his @$$. The entire time I paid for his services, I never saw the full monthly rental income because he would deduct more than half of it with made-up fees before charging me to send me what was left over. Long Story: I hired David as my property manager at his $49 monthly plan. What he did not explain is that the management fee only covers collection. Any other item is chargeable at whatever fee he deems fair. He charges to open emails/texts, to respond to messages, to communicate messages to the tenants, to speak with the HOA, to forward mail, to file any reports, to process the Financials, to send the rental income over, and the list goes on. I had his service for 4 months, which should've been $12,760 gross rental income. However, I only received $4,865.26. That means he charged $7,894.74 in random fees that should be part of his duties as a property manager. On top of all the fees, he penalizes you for wanting to terminate early. For instance, you can't get out of your contract without paying off the remainder of the contract plus more fees. David requested that I pay $897.80 just to get out of my contract. I told him I was only willing to pay the remaining contract amount for the year $392. He agreed to those terms only to go back on them, claiming I still owed him more money. He then took it out of my reserve funds return and said, "Not worry about the rest." As if he was doing me a favor for not charging me on services I never approved of. All in all, I would avoid David's property management services like the plague because he will bleed you dry and feel entitled for more.

My wife and I decided to use David & Company to list and rent our house in Los Angeles. We…read moreconsulted with 5 different companies before deciding to go with David, and are we sure glad we did! From the first moment we spoke to him he was polite, knowledgeable and professional. His company options are presented in beautiful detail and offer 3 different levels of service that leave guesswork at the door so you can tailor him and his companies assistance and care to your specific property and needs. No one else offered this level of bespoke customization. David and his team took great photos and videos of our property and had it rented within two weeks and everything was quick, efficient and most of all taken care of for us as advertised. We waited to write the review after 3 months of our property being rented to make sure we could give a through review of the entire experience. David has gone above and beyond, sound us great tenants and has already assisted with several items that needed to be taken care of including a broken kitchen disposal, and a planned wall construction that was set before the property was rented and delayed until after the tenants moved in. David & Company has taken the time to make sure we got the right price, the right tenants and have taken care of everything we needed with payment dispersals on time and no issues. We couldn't recommend him more highly. Thank you David!

We loved working with Shawnna. She was extremely honest with us and committed. In the beginning of…read moreour home search she even talked us out of buying a few homes that we loved because she felt they needed too many repairs or wouldn't have great resale value. She could have easily just gotten her commission and moved on. Even after our property was officially ours we had some issues with it and Shawnna didn't hesitate to help us deal with the seller's realtor and answer all the questions we had. We definitely recommend her!

As a first time home sellers we were very stressed out. We had heard terrible stories about other…read morepeople's experiences in dealing with Real Estate Agents and the worry and anxiety of the whole business. However, from the first moment we met Shawna and Mike, We felt we were in excellent hands. They constantly exceeded our expectations and at all times were professional, friendly and patient with helping us understand the whole process. They were quick to answer all our questions sent to them via email or text. The best part of their business is they are never pushy and highly respect their client's opinion which we liked the most about them. We were able to sell our home without any hiccups. We are highly satisfied with their level of professionalism that we have decided to have them represent us on buying our next home. With over 30 years of experience in this business, they are very knowledgeable. We highly recommend them for all our real estate needs.

Just an update to my previous review. This company decided to sue me over my review claiming…read moredefamation of character and bad light. Well I would like to report back that they lost in court in an effort to have the review removed. Sad that a business can bully someone and harass them in an attempt to remove a review based on the customers opinion of their experience.

I'm writing this review to caution others from doing business with OC signature Properties…read more.. Especially for Managing Rentals. I've dealt with Ron Accornero and Team for a little under 3 years. They managed a duplex I have in Orange. At first, they seem pretty decent and I thought their service Fee was great ($100. I guess you get what you pay for). Ron boasted about the success of his company and showed me a spiral-bound notebook of all the properties he managed... No Excel spreadsheets or Management Portals, a tattered-spiral notebook. Every transaction was done on paper! This should have been a RED FLAG from the start. Anyhow, they managed an existing tenant that was on the property for about 2 years and the communication between tenant and property management was subpar. Ron's stern approach didn't resonate well with these millennial tenants and so ultimately they left. In closing, I was told to compile a damage report for OC Signature Property. Something, I now know management companies provide as part of their service. They didn't. And so the property went back on the market for lease and two months went by before they could fill a tenant. I will have to admit, It took me 3 - 4 weeks to fix repairs and clean up the unit, but still... Welcome to the NIGHTMARE TENANT... YES. I often question their selection process. Their vetting methods... Home OWNERS, this is my WARNING to you... I can't stress how you can't go by "Here Say". OC Signature Property touted how excited they lined me up with the proper fit for my unit. THEY WERE SO WRONG! Their fine candidate Sold Drugs out of my unit. I had people stopping by at all odd hours of the night and had hundreds of plants throughout the unit... They had created a Jungle of palm trees to hide the property from the street view. Probably to conceal it from all the wrongdoings going on in there. I reached out to Ron like 5 times to express my concerns and even stopped by his place to illustrate how in danger I felt living next to a Club Med their tenant created as a DRUG riddled, air b-n-b... where the tenant created all these custom upgrades to my unit without my consent. Long story short, the unit was trashed... when the tenant had left. They used kerosene lamps throughout the house to cook drugs, I'm guessing... The walls and ceilings were seriously damaged. I was out of pocket with over 4K in damages and repair expenses. I also was appointed to create the damage report which they did nothing about having the former tenant PAY. In the end, I often asked myself, "Who's working for who?" Please protect yourself when doing business with OC Signature Properties. They will make many broken promises, so make sure you get everything in writing.

This review is in regards to a recent stay at an Lake Arrowhead property managed by this company,…read morespecifically individuals named Dustin & Brianna. My headaches and disgust with Archer began immediately after my booking on Airbnb. Unbeknownst to me, hidden way at the bottom of the listing description (item # 11 - see enclosed photo) is the requirement to send over copies of State ID's for the entire guest list that will be occupying the home - they reference the Trust & Safety Standards that hotels (hotels only ask for ID from the booking individual) as the reason behind this ask and requirement. I was not comfortable sending over sensitive information over to an unknown party from a consumer-to-consumer platform and tried to discuss my hesitancy with Dustin & Brianna to no avail - their stance was basically sorry no exceptions will be made and you can't cancel and receive a refund for your reservation. I reached out to Airbnb immediately to express my concerns in the hopes of ironing out a compromise to no avail. It appears they purposely bury this requirement in the hopes that potential bookers (like myself) will miss it and have their hands tied since they offer no flexibility. After reluctantly sending over this info an agreement form was sent over. Immediately noticed multiple discrepancies between the contract and the listing description on Airbnb. It's evident they copy/paste the same agreement form for all bookings instead of taking the time to ensure alignment. This is something that is completely avoidable and should not become an additional inconvenience for your customer. Immediately upon my arrival, I noticed all the loose trash, and the poor conditions of the exterior of the property. There is dirt and dust all over the stairs and patio areas of the property. In addition, there are countless old cobwebs all over the exterior, and four packages that have been siting at the property for some time - it's evident this management company has neglected the care and cleanliness of the exterior for a very long time. The interior of the home is a 5 out of a 10 in terms of cleanliness. The bed sheets and towels smelled, ants all over the kitchen sink and the AC unit only cools the top two floors of the property, leaving the bottom two floors (80+ degrees at all times) uninhabitable due to the heat that is trapped there. I sent over a list of my concerns and their responses were as follows: Loose trash around the property - "creatures" in the area get into the trash because guests don't put lids on the trash cans (the onus is on you to ensure trash is picked up before new guests arrive) Packages - they weren't aware of any deliveries (how was it missed if your maintenance team is at the property weekly?) Cobwebs/dirt/dust - the cleaning company is dispatched weekly to clean the interior and exterior of the property but cobwebs pop up if left alone for a day or two (The exterior has not bee cleaned for weeks/months, hence the accumulation of dirt, dust and cobwebs. Maybe you should have the exterior & interior sprayed for bugs since you claim its an issue in the mountains) Climate control - it's a rarity to have HVAC systems in the San Bernardino mountains and their grateful that it actually has one (unfair as it was uncomfortable and we were unable to utilize the entire home. You should indicate this on the property listing so potential guest are aware but that would require for you to be honest, something you are not) This property needs major maintenance, cleaning and care and there's no way they are having the property cleaned and cared for on a weekly basis. Unfortunately, the owner has trusted the wrong management company to look after this property. Please see enclosed photos as reference. All of my complaints directly to Airbnb have fallen on deaf ears so I have be left with no choice but to address these issues independently of them and the host Dustin, Airbnb may have let you off the hook but I definitely will not be. I have filed a formal complaint with my credit card company against Airbnb and Archer and they are in the process of investigating this matter. In addition, I will be taking legal action against Archer for false advertisement and fraudulent representation.

The people working here are nothing less than professionals. Jezarella is by far the best I've had…read morethe pleasure of working with. She has constantly kept me up to date with my investment properties, and even added much needed insights on how to improve them as well. I couldn't imagine working with any other property company.

I was looking for a rental and I decided to give Utopia a try. I connected with Liyanna and she was…read morekind, professional and very knowledgeable. She ended up finding me a gorgeous rental that fit my needs! I am so very thankful for Liyanna and will definitely let my family and friends know about her and Utopia!

They are not really "property managers". They only manage the house. This is what their work looks…read morelike in our neighborhood. The gophers are so plentiful that they have to find room in other yards. The only live plants are weeds.

Shell is a LIFESAVER!!…read more One of my resolutions is to reduce clutter and get organized. Shell came to the rescue to help me organize my life, starting with my garage. Our garage was an embarrassment, I dread opening it in case people look in. Shell and her assistant took on this project with a smile. First they took out everything from the cabinets and sorted out things according to category. They set aside items that could be trash or discards for me to review. She recommended some different size plastic bins that would fit inside the cabinets. Finally, they used the bins to organize the items and rearranged them back according to category. Finally, I don't have to spend hours looking for an item. I know exactly where to find what I'm looking for. Our garage looks much neater and I don't freak out every time it's opened. They also helped us organize a messy closet and created a storage area for our merchandise. She even made a great suggestion to reconfigure my home office to make it more efficient. Thank you Shell and team for helping me reclaim my house and my life!

Michelle Mattos of Everything Has Its Place came recommended by our realtor…read more Michelle agreed to meet with us, and she showed up 1 out of 3 times she suggested to meet. 1st meeting: no show, no phone call 2nd meeting: no show, no phone call 3rd meeting: showed and promised to email us her proposal with estimate and timeline of schedules that evening. Well, proposal never came through. We are in a crunch to complete de-cluttering & be open-house ready by 1/1/2023; in 7 days, to list our property for sale. Michelle never came through, or never heard from since the 3rd meeting. Extremely unprofessional and highly do NOT recommend.

I have been with PMI for over 3 years. My wife and I were very pleased with the service on our…read morefirst property, which led us to continue with them for our second property. Our homes were thoroughly inspected before renting, and we received professional recommendations for necessary repairs. Tenants were carefully screened, and annual maintenance was well managed. If any issues arise during the rental period, PMI communicates promptly and coordinates with reliable handymen, electricians, flooring specialists, and other contractors as needed. I want to give special recognition to Brad, who consistently goes above and beyond to support both owners and tenants.

Brad was a great help in getting our property rented. While other property managers we tried to…read moreconsult were hard to get ahold of and only seemed to have road blocks to offer, Brad had a great response time and quickly showed us what we needed to do to get the ball rolling. Once we did our part (he also came in and helped with certain projects he recommended), he had renters for our home in less than a week. Cant say enough good things about Brad and the relief he offered for what felt like a daunting task.