Where do I even begin ? I can first start with what a disappointment this company was ... I was trying to do the " RBT 40 hour training course " and in order to this I had to speak with Patrick Wark.... not only did he have a supper rude attitude every time we spoke , he also was extremely Unprofessional and disorganized, he would leave me In such shock on how much misleading / incorrect information he shared. First , it was sending a simple invoice , to register for the course ( took 2 days just to receive the follow up email) . Seriously? But still continued to invest my TIME and MONEY to complete the training here , (red flag #1). Let's continue , than we agreed with a training that was going to be held January 15th and 16th. Let's keep in mind Patrick and I communicated ( in ENGLISH !!!) , multiple times through email as well as phone calls to touch base on training days.... it didn't even occur to him to mention that , that weeks training was going to be held in SPANISH. I find this out the "DAY OF "training !!! so a day of mine went to waste. We can agree that time is valuable , but clearly not for Patrick Wark seems like he like's to waste people's time and be rude about it .In addition, to red flag one and two, I still give Patrick and the company another opportunity... only to be disappointed and upset AGAIN! So we agree that the next training will be held January 29-30th in English . So at this point I'm not only double , but TRIPLE checking the training will be in English and at those set dates and time. So I email Patrick the week before to confirm ;he reply's with a " it's a go Natasha , we have people enrolled " ... But to only find out that Monday the 27th when I emailed him and only called him that same day because I didn't receive a reply back ... that he didn't even have an Instructor for those dates. Patrick got upset I'm assuming at this point for feeling irresponsible , and left me with words in my mouth to simply tell me " he did not want provide the service to me and will refund me my money back because he didn't want a " student "
Like me giving him PRESSURE! ,.. what a sad , petty response . So as an owner of he's own company he just seem to be lost and confused , and not very well with running a business, not sure what Patrick was going through that he couldn't keep up with he's own duties . No one is "perfect" , granted , but I think when it comes to running/ owning a business / company , you should really exceed your own expectation and limits !!! seems to me that Patrick settled for the service he provided to me . I WOULD NEVER RECOMMEND "POWER IN SERVICE" TO ANY PERSON trying to get certified in anything unless they wanted there time and money to be wasted. It's unfortunate to have come across such an Disorganized company . Please do yourself a favor and do your hours else where. Patrick himself should attend a training on " how to run a company" and how to " properly speak to client's / students." And I also would like to share I was nothing but polite when speaking with him. I kept it very professional unlike him. Good luck ! read more
