Prospective students should proceed with extreme caution. My experience with this institution has…read morebeen defined by a lack of transparency, unauthorized enrollment actions, and financial practices that place profit over student outcomes.
I was never clearly notified of a $100 withdrawal fee--buried in documents not reasonably provided for review--yet it is now being enforced. At no point did I request withdrawal; I explicitly requested a temporary pause to complete CLEP exams and return with a structured plan to finish my program efficiently and responsibly. Despite this, I was enrolled in additional courses without my authorization, forcing me to submit a tuition appeal for four classes.
After weeks of back-and-forth by email--during which I was also managing a serious personal health matter--I repeatedly asked, in writing, for my leave to be recorded as a W. Instead, the institution recorded a Drop on my transcript, a designation I never agreed to and was never given a real opportunity to contest. That decision is now actively obstructing my ability to transfer my credits and continue my education elsewhere.
Academic support has been inconsistent at best. Course delivery relies heavily on external paid platforms, repetitive assessments, and minimal instructional engagement. Requests for guidance--particularly regarding CLEP eligibility and degree planning--were repeatedly deflected, delaying my progress and undermining my timeline to advance into a PhD program.
I am formally requesting, in writing, that the Drop be corrected to a W, the withdrawal fee be waived, all related collections activity cease immediately, and my full academic record be released so I can continue my education without further obstruction.
If this is not corrected, I will pursue legal action against this institution, regardless of cost. Students deserve transparency, respect, and competent academic guidance. In my experience, this institution treats revenue collection as a higher priority than student outcomes, and prospective students should weigh that heavily before enrolling.