The short version: Seth wasted 7+ weeks of my time and $430 of my money. My dryer was broken when I…read morecalled him and remains broken to this day. My dryer started tripping the breaker, so I called and scheduled an appt. Seth came and said it was definitely the motor. He ordered a new one and said it should take 7-10 days. It ended up taking 14 days, and 21 before he actually came to install it. Immediately, the dryer had the same issue, and his tune changed to "it's definitely the electricity." It felt like he was throwing very expensive spaghetti at the wall rather than admitting that he had falsely diagnosed the problem and unnecessarily replaced the motor. Before he left, he did get it to work and said something about how the new motor may have just been tight and needed to loosen up. I felt very uneasy and honestly should not have given him the rest of the payment, but I'm an idiot. Sure enough, the dryer stops working the following week. Called him, was told he is on vacation. Had to wait another week. When he contacts us, he tells us he is going to pick the dryer up and bring it to his shop. He can't do that until the following week. This should have been expedited, considering he charged us $430 to fix something that clearly did not need to be fixed and also considering we then had to already wait a week once it broke again. Seth picked up our dryer and said we would definitely get a call by Monday or Tuesday. By Tuesday evening, we had not heard from him. My husband called and was told Seth wasn't available, but that he would call back tomorrow. Wednesday comes, no word from Seth. Again, my husband calls. Again, he's not available. We called again on Thursday and finally got a call back later in the evening. Seth can't figure out what is wrong with our dryer, will "possibly" drop it off at our home tomorrow (Friday) and if not, will "definitely" drop it off Monday. No apology and certainly no offer of giving us our money back. He is taking no responsibility for his lack of expertise or for the fact that he clearly doesn't have enough knowledge to fix our appliance. The arrogance is truly astounding. Save yourself time, money, and headache by avoiding this company at all costs.

I called for my twenty year old gas range, the igniter on the broiler wouldn't light they came out…read morepromptly the next day and had it up an running . Two weeks later the igniter on the oven went, once again they were out within two days, and within twelve minutes had the oven working . They are polite and friendly and know their work. I wouldn't hesitate to call them again if I needed them.

Very knowledgable, friendly, and professional! Adam has a lot of experience dealing with wells,…read morewater, and geothermal installs. He prided our Camp with an economical, yet robust solution to our no water issue that popped up. Trustworthy, man of his word, would highly recommend him and his father!

Good parts department ...she always gets what's needed or can get it to you fast. Not as impressed…read morewith service guys. They were totally uninterested in helping me or sending a truck for which I would've gladly paid their asking rate

This dealership has a long history of quality service and a great member of the community.read more

MIRACLE ON PHILLIPS PLACE…read more Today was nothing short of a miracle!! Found out at 12:30 pm a house that is closing on Monday had a sewer line violation. After panicking for a minute realizing it was a Friday afternoon in December...I thought who can I call to help me. Tam Enterprises popped into my mind and within 15 minutes they were at the house assessing the situation and within an 1:40 the entire repair was done and the Village of Goshen DPW was out signing off on the violation!! Thank you Tam Enterprise for your amazing team work from the phone call to the sewer line repair and to Cathy Looram and the entire DPW for coming back so quickly and signing off on everything. No doubt this was a Christmas Miracle and we will be Closing on time!! #tamenterprises #villageofgoshen #villageofgoshendpw #susannesells, #howardhannarandrealtygoshen

We called WK to eval an AC unit which was not working. I was advised to turn the unit off in case…read morethe coils were frozen so the tech could work with the coil if necessary. I followed their advice. When the tech got to my house about an hour later, the ice had melted and dripped onto the furnace. The tech said my FURNACE was ruined and I needed a new 8k one! He took pix of the water and said "the whole thing is rusted" ( How does something rust in an hour??) Now our furnace was only a year old- under warranty- and we needed to get a second opinion. We called another company who fixed the problem for $100 and a new thermostat for $30. The second company said although there was a little water it did not cause the problem. Water had nothing to do with the problem. Problem was that my thermostat was not communicating well with the system. We also needed a new "board." This was under warranty. The entire system is working perfectly. WK is charging us $180 for the service call! We have received emails asking when we will go forward with the replacement!!!! We called WK today and spoke with the service manager who stood by WK's very incorrect evaluation. We feel that our reasonable complaint fell on deaf ears. WK was full of excuses. Watch out!!!!! NEVER AGAIN!!!!!!! We will pay their bill but with protest.

I called WK Mechanical to fix and possibly relocate my AC unit, which was in a hard-to-reach spot…read more Instead of diagnosing the issue, their tech spent less than 30 seconds looking at it, then called his supervisor John on speakerphone--caught on security camera--discussing how to push me into buying a brand-new system. Despite my clear request for a repair or relocation (with photos and context provided in advance), they assumed I'd agree to a full replacement just because other companies had turned the job down. There was no real inspection, no testing, and spending less than 30 seconds just visually inspecting it. They were CAUGHT ON CAMERA discussing my predicament and stated because other companies said no, they were willing to bet i would go for a new system. I made it clear this was urgent--I have a newborn at home and need working AC for health and safety reasons. They ignored that completely and treated it like a sales opportunity. I've since confirmed with other HVAC pros and the manufacturer that the unit could have been repaired. WK Mechanical didn't come to help--they came to profit. Unethical, unprofessional, and caught on video. Avoid this company at all costs.

The staff at Tool Factory are always extremely helpful and they always have just what I need…read more They're located near my work and have a good selection of items for any home improvement job. Plus, their hours are fantastic - it's difficult to find a locally owned shop with better hours (they're open every day of the week).

Don't wear a mask if you want to go to this place, the owner will make fun of you with any other…read morepeople that may be in the store. He makes it a point your not welcome if u are wearing a mask. The place looks like it ready to shut down with only a few tools actually in the store and the prices are much higher than everyother tool store ive been to and there all old out of date tools that have been sitting full of dust on the shelves.. i have 40 years experience in buying tools and never have been treated like that when trying to spend a thousand on a tool. Or seen someone try to get top dollar for out of date old new stock.. do they waste your time your local ace has more than this place and friendly.

I am so excited that this shop was able to make my bar ends for the clasps of the crochet bracelets…read moreI make! There was NOTHING on the web or stores that was long enough.

Pete's Pumps is a life saver! They came within a few hours to assess a low water pressure (10psi)…read morein the middle of freezing weather in Feb. 2026. They worked diligently in rough weather on difficult mountainous, rocky terrain to determine the cause of the problem. The frost and tree roots had damaged my water line. An entire replacement was needed from home to well since my pump burned o it from continuous running. They replaced the pump, pipe, and upgraded the wiring putting everything well below the frost line. I'm so grateful to this family business for being honest, hardworking, and remaining affordable. I highly recommend this well expert and plumber.

came within a couple of hours the same day I called. I had no water in my entire house…read more Pete and his crew fixed the problem within an hour. He is also one of very few plumbers that can service my master fusion water filter. Highly recommend them. Dennis A. Thompson Ridge.