1. Mr K's Carpet Service

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Goshen, NY

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Mr K's Carpet Service

5.0 (9 reviews)
Open • Open 24 hours

Services - Mr K's Carpet Service

Carpet cleaning

Rug cleaning

Upholstery cleaning

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4 months ago

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6 years ago

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5 years ago

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10 years ago

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9 years ago

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13 years ago

I have used MR K for my home and my Parent's for years. Always a great job, dependable and on time.

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7 years ago

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11 years ago

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9 years ago

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Sears Carpet Cleaning & Air Duct Cleaning - Carpet Cleaning Special save $60.00

Sears Carpet Cleaning & Air Duct Cleaning

(6 reviews)

The customer service of the office and customer consideration has been poor. I tried to speak with…read morea manager at least 6 times leaving messages with their message board. Each time I was told the same thing; that my message/complaint would be sent. I've asked for a return call each time. I have yet to receive a call. This has been going on for two weeks. At this point I'm expecting a huge discount after not getting my carpet cleaned two weeks ago because the machine was broken and there was no replacement. It altered my entire day and I wasn't offered a thing. In the summer I was told my message would be forwarded and the same thing, no one called. I'm disgusted with the run around that I've been given. It's completely unprofessional!

With regards to my Sears carpet cleaning experience.... The "technician" spent no more than 2…read moreminutes cleaning an area rug that their office said was "too tough to clean." Why am I paying $125 for a rug cleaning when the woman on the phone said, "we can't clean those rugs with no backing"? The rest of the wall-to-wall carpet was not cleaned much better. The team they sent was in a huge rush to get out and did the job in less than 25 minutes. (It would take 25 minutes just to effective vacuum the same space. She then said if I dispute the charge with Amex that I will lose because, "we always win our disputes with American Express." Let me ask, why do you have so many disputes? You're obviously not doing a good job if you have that many disputes to deal with. Terrible customer service, Terrible service, period.

Stanley Steemer

Stanley Steemer

(14 reviews)

1. Service man called before arriving, arrived when expected. Reasonable job cleaning carpet, at…read moreagreed upon price. 2. Service man Mel does not know how to wear a mask. They must have inadequate training and supervision. See picture. In the era of COVID-19, it calls into question all company claims about "Safety precautions." 3. Truck is NOT a Stanley Steemer truck. See picture. I have no way of knowing if the equipment on the truck is up to date with what the Stanley steemer company is doing in 2020, or if this is 20 year old obsolete equipment which is not as effective. 4. Equipment does not resemble Stanley steemer equipment in pictures. Why does this matter? See #5. 5. The old carpet cleaning equipment, without the Stanley steemer company label, was LEAKING WATER OUT OF THE TOP, all over my carpet, making it more soggy than it needs to be. They need to REPAIR OR REPLACE DEFECTIVE EQUIPMENT, so the result will be the best it can be.

I had my rug cleaned about a year ago. I will never use Stanley Steamer again. I had a cross on…read moremy coffee table. I am fighting cancer, so I had to go out for a doctor's visit. When I got home, the bill was close to $300. After he left, I went over to the coffee table to get my cross and it was gone. I know he will deny taking the cross. My husband, the Steamer guy and I were the only people in the house. I am very trusting of people. You can't have much luck in your life if you go as low as to steal a religious cross from a client's house.

Mr K's Carpet Service - carpet_cleaning - Updated October 2026

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