Richie seems like a very nice person at first. Told me about his kids and even tried to give me…read morelife advice. I asked him via text if he had any 35x35 tiles at the shop. He said yes and to come in and look the next day. He didn't have ANY 35x35's. He lied to get me in his shop to look at other style tiles I might like. Waste of time. I used tiles I bought for the job instead. I gave him a tile and plumbing job. I stressed that everything had to be done before the weekend as I was celebrating my girlfriends birthday. He assured me everything including the plumbing would be done by Friday. Friday came, the tile was done (not the best job) but the plumbing was not. I needed an adapter for my shower faucet to fit properly. I asked him if he can have his plumber pick one up. Didn't get a response. He called me later and said his plumber was pissed and had been at home depot for an hour and a half looking for the part. He then had me go out hunting for the part and even asked me to go to Home Depot where his plumber had supposedly already been. I came home empty handed but told him I still wanted the plumbing done. He tells me its too late and his plumber can't make it. He knew his plumber was never going to be able to make it by Friday and had me go out searching for the part anyway to create an excuse for the plumber not to come. He said "how's tomorrow" knowing it wouldn't work for me. Onto the tile job. His guys didn't speak any English. They used and angle grinder for cutting almost everything including the scluter edges. Nothing looks clean. They put grout between the tile and the sink when it should be caulking. Richie said he would throw in a backsplash that matched the sink. He didn't. The one his guy provided is darker than the sink and doesn't look right at all. When Richie was at my house looking at the job he started talking about religion. How the Jewish people are a cult and they're taking over the area. He mentioned some derogatory comments about them that I can't disclose here. All I could say as he was venting was "wow really, that's terrible" I was in an uncomfortable position. I wish I didn't have to write this review, but people need to know about the dishonesty and quality of work. I don't want others to have to go through the same thing.

I would highly recommend this tile company. Rich was professional and courteous. He took the time…read moreto make sure that my work was completed to my satisfaction. If there was any little thing I wanted corrected, the guys were here immediately to get it done! He helped me choose my flooring, my backsplash, and my gorgeous countertop. His prices were very reasonable. I usually never post reviews, but I felt inclined to give this business a shoutout. Usually, people post only when they are annoyed at something. When these businesses deal with hundreds of clients a year, there will always be someone who is not happy for whatever reason. This business knows their tile and countertops! Call them today!

Brent and Traci were not only the most thorough, thoughtful, detail-oriented craftsmen, but they…read morewere the most kind and lovely humans to be around. It is rare to come across people who so sincerely love what they do and find such genuine joy in their work. It made the process for us all the more fun and enjoyable to be around. There was never a doubt our home was being lovingly cared for. Honestly hoping to find more projects just so they can come back and help our house find more love, no joke! They did our backsplash kitchen tiles, our shower floor tiles, and cleaned and sealed our Ann Sachs floor tiles. Essentially they're our tile heroes, and we truly could not recommend them more.k

What can I say??? Pure perfection. Wonderful people who go above and beyond. True professionals…read more The pride and craftsmanship they put in to their work is demonstrated in the finished product. Highly recommend!!!

Tile By Shine is prompt and responsible. She is dedicated to your project from start to finish. She…read moreloves each job - sees them as an opportunity to present the best of her for you and whatever you're having done. With your good business decision to hire Tile By Shine you will be pleased and you too will be posting a Great 5 Star Yelp Review.

From the owner: Tile work done with confidence and an eye for details. Let me create a piece of art to enhance…read moreyour home.

Jen and Doreen, employees are down right rude. I had to make an appointment to pick out tiles. When…read moreI started to ask her questions at the beginning of the appointment, Jen answered the phone and stayed on it and continued to talk through my appointment. I then started to walk out and she walked over to me and gave me 2 samples to take home. She remained on the phone almost the entire appointment time. When I picked out the wrong tiles for a wall, she rolled her eyes and made fun of me. I was looking for floor tiles. When I went back to place an order and return the 2 samples, she accused me of taking 3 not 2 samples. She was the one who handed me the 2! Jen and Doreen make you feel like you are doing them a favor! I did buy tiles from there, but would never again. Jen and Doreen should not be in customer service. You can't make someone nice or care. They don't.

Unreliable and useless customer service. Avoid this place…read moreat all cost. You are better off going to a big box store for tile. Went here today and was approached by an unfriendly salesperson. Who pretty mush slammed the door in my face. I would not waste your time or gas money to drive here. Very small selection and you will need an appointment to even look at anything. Waste!

So happy to have had this experience with TMO Particularly Mark…read more Just when I'd about given up all hope to find a honest contractor no matter their field. I reluctantly had to admit defeat and contact a professional. TMO plumbing, heating & electric changed my view on what it could be and should be! 1-PROMPT return call. From a knowledgeable professional. 2-APPOINTMENT set for estimate if your ready right then. 3-Courtesy call to confirm appointment. 4-Not only on time but a bit early and no pressure with that. 5-Very fair pricing and stays true to his word on that ! 6-In some lucky probably rare cases done on site. 7-Excellent +Clean work. Very satisfied customer

Mark was great at answering my calls and responding quickly. He came as fast as he could and fixed…read moremy plumbing needs. Polite and friendly service

Hired this company to replace linoleum in the kitchen, eat in kitchen and dining room. Requested…read morethe same wood as the rest of the house, sand down whole house and stain everything the same color. As soon as I saw the new flooring I knew it wasn't right. I researched and learned that they put down #1 grade red oak. The house has select grade (higher) WHITE OAK. And the floor was poorly laid with H joints everywhere. The president John took no responsibility. He accused me of lying by way of wanting a free floor. He kept trying to convince me the entire house was red oak (I went the extra mile and had it chemically tested. It's white oak). John stated that it was "awfully funny that I suddenly knew so much about floors" (of course once I saw something was wrong I wanted to understand what that was). John proceeded to rip a chunk out the corner of the living room floor for testing, as opposed to the closet where I asked him to remove it. See photo. Outrageous (for photos see google review) We took a HUGE LOSS on this floor. John REFUSED to remove the floor they installed! We had to pay another company to clean up this mess. It set us behind by MONTHS as post-covid construction is booming and it was difficult to obtain the correct wood at that time. Summery: wrong species of wood, wrong grade floor, layed over my old subfloor but charged for removal and replacement of subfloor, poorly layed down. Refused to remove the floor. Accused me of laying despite all evidence presented to him. I regret not suing this company, something I have never done. But we just did not have the mental energy in the middle of this remodel to take on a court case. *Update through replacement process we discovered they did NOT take out and replace the existing subfloor - which they charged me for. They put the floor in over my old subfloor. See photos on my Google review.

Having our hardwood floors redone was something I had dreaded and put off for years. The mess!…read more The dust! Moving all that furniture! Ugh. Enter Jeff Mahedy and Affordable Floors in New Windsor, NY. Jeff came to the house, gave us a very reasonable price and assured us that it wouldn't be that bad...and he was right. On the day the work started, Marcio did a great job of taping up just about everything and putting up plastic that kept a great deal of the dust down and after the sanding and stripping, did a fantastic job of staining and putting polyurethane on the floors. The floors look better than new and we couldn't be happier. They are smooth, the finish is excellent and the value of our house just went up! I would highly recommend Affordable Floors, and they are family owned for over 30 years. Their service and quality of workmanship are excellent. If you have to do this messy job, let Affordable Floors do it for you!

2nd time using this particular company,the cleaning agent Howard was very polite, professional and…read morevery knowledgeable and informative on what he would be doing and how he would proceed. He explained how some bleached stain may not come out but he would do all he could to satisfy us. I was very satisfied with his efforts and the way it looked and smelled. Highly recommend this company out of Newburgh NY.

From the owner: Oxi Fresh Carpet Cleaning in Newburgh, NY is a deep cleaning, fast-drying, eco-friendly carpet…read morecleaner. Our modern methods and safe but powerful solutions can erase years of dirt and tough spots, leaving your home's floors refreshed and revitalized. Our green carpet cleanings are safe for kids and pets, leave no sticky residue, and have a fast one-hour dry time. With our standards of excellence, we wouldn't accept anything less! Oxi Fresh Carpet Cleaning in Newburgh, NY is proud to offer: - Carpet Cleaning - Upholstery Cleaning - Tile and Grout Cleaning - Wood Floor Cleaning - Commercial Cleaning - Pet Urine Treatment - Total Odor Control