High praise for this business! We live in a historic home that we purchased from a flipper. We've…read morelived in the home for 5 years and we're constantly finding things that need fixed because the work performed originally was all wrong. The front door has been on our list for a long time. I went to 4 different companies to quote the project. One company said they wouldn't do it because of the complexity. One said it would take 6 months to get a specialty door ordered and they wanted half the money up front. So basically paying thousands of dollars for a door I won't see for the better part of a year. Pass. The other company said they would need to rip the door off before they could give me a quote. Nightmare all around. Broadview was able to provide a reasonably priced quote and a 3 month lead time that ended up collapsing down to 2 months! I communicated with Ed for the sale and contract. My installation team was Randy, Bart, and Jamie. Absolutely stellar crew. Outstanding craftsmanship that exceeded my expectations. I did not think we'd get that door centered on the opening due to complexities of the HVAC and structure of the original door vs the new door. It looks marvelous like it was meant to be there, centered, correct size and color. One of the guys said they've been doing this for 42 years and this was the second hardest door he's done. And the only reason he could do it is because he worked in New England where all the homes were old. They also installed 3 layers of insulation because our door had none. Like I said, the list for this home never ends. Grateful for the team, their pristine attention to detail and their commitment to craftsmanship. We are thrilled with our new door!

Edit as of 3/9/2022: A couple days later I went outside to do some chores as it was warm weather…read moresince finally getting my windows installed, and noticed a very bad caulk job where the window was not sealed properly and damage to the structure below the window. I am also attaching pictures of the caulk job and the damage that was done below the window. Overall with this experience I would not recommend this company. I had ordered windows in September of 2021 and still have not had them installed as of 1/29/2022. The second week of December 2021, I had called to see where the windows were and how much longer it would be until install. It took 3-4 days in order to get an answer. The receptionist would constantly put me over to people who had no idea what was going on and would promise to give me a call back, which would never happen. The Week before Martin Luther King Dr. Day, I finally get a call from who I think is the owner who said that they have my windows, and they could install next day. Unfortunately I work in health care and it is almost impossible to get off at that short of notice, which is something I feel like this person could not grasp. We settled for Martin Lurther King Jr. Day because I was off work. Unfortunately I was scheduled for install in the morning and we had 4-6 inches of snow and according to the owner they had the truck which was stuck in Delaware. No big deal, these things happen and I would feel awful if someone got into a traffic accident or hurt, and said that he was very sorry and would try to reschedule on a Saturday, which was something they rarely do. He said he would call up a team and would call me back to confirm. Never did call me back pertaining to scheduling on a Saturday. I am now suppose to get them installed the second week of February, we will see if it actually happens this time. Overall I have been very underwhelmed with the communication of this company and at this point the amount of money paid is not worth the service, especially one that I have yet to receive almost half a year later

It's great place to have any outside work you need done very knowledgeable! ILL GIVE to em when…read moreit's time for work to be done.I'll be calling them back!!They knew what they were talking about!

I scheduled an in-home appointment with their door-to-door rep and the sales person never showed up…read morefor the scheduled appointment. Update: The owner of the company called me within minutes of emailing them and offered to come out himself to make things right and apologized for the sales rep not showing up.

Purchased a new 3 panel sliding door from Apco. Greg provided excellent assistance in our decision…read moreof style of door that works best for our situation. The price was very reasonable and quality of the product was exceptional. Finally the installation team of Aaron & Jason were meticulous & master craftsmanship. They were definitely the A-team and left the workspace spotless. We felt they went above & beyond for their customers. Thank you!

I hired Apco for deck and patio. It took them over a year to complete the project and even at the…read morecompletion of the project and my vocalization of my unhappiness with the patio, they were willing to reimburse me $300. Despite the patio not being treated before winter, then when they did come out it was a terrible finish and another company corrected. The patio is not level in a couple areas and the custom stamp and cuts they made in the patio were not lifted up causing a bubble like look. Also, while completing the project, I called in numerous times to complain, I would have people come out at the end, but after several services calls and nothing accomplished, I finally stopped fighting and said I would leave a review. So there's my reviewMy patio was never finished properly and it makes me very sad as I spent $53,000 so be very careful when hiring the correct pick for your outdoor patio.

This is an incredible product and company! We recently had 8…read moretriple-pane windows installed. Darwin did a fantastic job on the installation and made sure everything was working properly. Nathan, the owner also followed up with us. These people are so honest and trustworthy and offer a great product at a reasonable cost. I highly recommend them!

My Journey with McCloud Windows has been amazing, way above my expectations. It started in March…read morewith a phone conversation with Joe. I had sent an online message through their website outlining what I was looking for. I had been through several visits from other companies. I had gotten a whole lot of gimmicks, smoke and mirror special offers, and high pressure 'sign today' sales. I was over it. I asked McCloud if they could give me an honest quote on just the four windows that needed replaced the most. Joe responded and asked a few questions. I sent him pictures and dimensions of what I needed. There were no issues providing a quote and committing to only four windows, when everyone else had 6-7 window minimum. In addition to the minimums, the prices were more with less windows at the other places (discounts for doing all 17). McCloud had the same price for me, no matter how many I ordered. There were also no confusing buy 2 get 2 hard to understand offers. Just upfront competitive pricing. Joe was fantastic on the phone and provided great information and was able to help answer questions based on his past experience. I agreed to have Joe come out and take a look at the windows. We talked through all our options, discussed various ways we could order/replace (Four windows, just the front windows, just the second floor, etc.). All my questions and scenarios were talked through, with zero pressure. He was there discussing and putting up with my questions so long his wife called to check on him! After talking with Joe, researching the company, and understanding the quality and price, we actually decided to move forward with replacing almost all of our windows. The only one we did not replace was a half round. I decided to pass on this one for now because Joe took the time to explain to me that because of its shape it is a bit more expensive. Based on the price, and other factors, I was able to put that one off and will have McCloud replace that in a few years. This was possible because they are willing to do just one window. No one else that I had in for an estimate would have done that. This week our windows were installed. We had the best installation crew in Brad and Brad. My wife said, of all of the contractors/workers that have been in our house, none have been as respectful and courteous as these two. They were professional from the beginning. They explained everything and took great pride in what they were doing. The install looks fantastic. The caulking is nearly immaculate. There was no mess to clean, the drywall needed to be trimmed and there is not a spec of dust to be found. The guys were super efficient and we could not have asked for a better experience. Today Joe came by and completed a final walkthrough to make sure everything went as expected. In addition to making sure we were satisfied, he walked through the lifetime warranty and all other post install details. We could not be more pleased with this process from start to finish! I would recommend McCloud to anyone looking for quality windows at a great price. We did have one issue, the bathroom window was supposed to be opaque, but showed up clear. Things happen. We discussed it with Joe on our walkthrough today and I am sure we will see the correct window soon.

Do your research and read the "warranty". I've had to have multiple windows repaired and my newest…read moreone has caused water damage on my ceiling. I have one that won't stay open and I've already had service done on a few for gaps. I will now be paying $150 for someone to fix a window that wasn't installed correctly to begin with and a window I can't open.

Called an ad I saw in tv. Operator talked me into an immediate next day meeting with someone for a…read morefree dinner gift card... I agreed. Next day after three hours sales presentation at our house, advertising by two get two free. The price per window was over $6,000 dollars and I need eight windows done. That seems out ridiculous.. even at only paying for 4 that's like Damm..... Do not call them.... Is a complete scam...

Great company to work with, really a great experience from start to finish. Troy installed top…read morequality windows and undercut the competition by half. No BS with this company.

The Window Man of Ohio did a wonderful job installing the windows and have a really great product…read more I missed one window on the original install and now need to have it replaced. I have left voice mail messages and email message to no avail. No return call to see if he might schedule replacing the one window. I am not sure where the CA address came from. I live in Groveport, Ohio.

I found Columbus Windows and Siding after researching companies that could provide roofing and…read moresiding assessments for a leak issue I had in January. I would only accept highly rated companies with good reviews and an A+ BBB rating which came down to ~4 companies. I had planned on getting a few estimates and going from there. I honestly don't know why I chose to call CWS first, but I did, my call was taken by a wonderful lady whose name I cannot recall but she scheduled me immediately with Jeff. Well, I'll tell you, Jeff was excellent, he gave me honest assessments and helped me figure out what I needed, not what he could sell me. I had several requirements which he listed to and gave me honest, educated advice for all of them. Several weeks later my materials had been delivered, and we set up the date. The crew arrived on time and went straight to work after a brief conversation; I believe the crew chief was Daniel. The crew did an excellent job and listened to all my concerns, I had zero issues with them, they were great and did excellent work. In closing I will say, for the siding work I had done, and I've had siding done twice before, these guys were the best by a mile. All I can say in closing is, make sure you keep these people around, they make your business look really good.

I love Columbus Siding and Windows, I had work done and the process & people were great. They took…read morecare of everything, including walking the dog!!! I highly recommend Doug and his crew.