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    Powell Window Replacement

    5.0 (1 review)
    Open 7:00 am - 7:00 pm

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    1 year ago

    Great experience all around! The new windows looked great and the installers were very nice. Very happy!

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    Broadview Windows

    Broadview Windows

    4.3
    (7 reviews)

    High praise for this business! We live in a historic home that we purchased from a flipper. We've…read morelived in the home for 5 years and we're constantly finding things that need fixed because the work performed originally was all wrong. The front door has been on our list for a long time. I went to 4 different companies to quote the project. One company said they wouldn't do it because of the complexity. One said it would take 6 months to get a specialty door ordered and they wanted half the money up front. So basically paying thousands of dollars for a door I won't see for the better part of a year. Pass. The other company said they would need to rip the door off before they could give me a quote. Nightmare all around. Broadview was able to provide a reasonably priced quote and a 3 month lead time that ended up collapsing down to 2 months! I communicated with Ed for the sale and contract. My installation team was Randy, Bart, and Jamie. Absolutely stellar crew. Outstanding craftsmanship that exceeded my expectations. I did not think we'd get that door centered on the opening due to complexities of the HVAC and structure of the original door vs the new door. It looks marvelous like it was meant to be there, centered, correct size and color. One of the guys said they've been doing this for 42 years and this was the second hardest door he's done. And the only reason he could do it is because he worked in New England where all the homes were old. They also installed 3 layers of insulation because our door had none. Like I said, the list for this home never ends. Grateful for the team, their pristine attention to detail and their commitment to craftsmanship. We are thrilled with our new door!

    Edit as of 3/9/2022: A couple days later I went outside to do some chores as it was warm weather…read moresince finally getting my windows installed, and noticed a very bad caulk job where the window was not sealed properly and damage to the structure below the window. I am also attaching pictures of the caulk job and the damage that was done below the window. Overall with this experience I would not recommend this company. I had ordered windows in September of 2021 and still have not had them installed as of 1/29/2022. The second week of December 2021, I had called to see where the windows were and how much longer it would be until install. It took 3-4 days in order to get an answer. The receptionist would constantly put me over to people who had no idea what was going on and would promise to give me a call back, which would never happen. The Week before Martin Luther King Dr. Day, I finally get a call from who I think is the owner who said that they have my windows, and they could install next day. Unfortunately I work in health care and it is almost impossible to get off at that short of notice, which is something I feel like this person could not grasp. We settled for Martin Lurther King Jr. Day because I was off work. Unfortunately I was scheduled for install in the morning and we had 4-6 inches of snow and according to the owner they had the truck which was stuck in Delaware. No big deal, these things happen and I would feel awful if someone got into a traffic accident or hurt, and said that he was very sorry and would try to reschedule on a Saturday, which was something they rarely do. He said he would call up a team and would call me back to confirm. Never did call me back pertaining to scheduling on a Saturday. I am now suppose to get them installed the second week of February, we will see if it actually happens this time. Overall I have been very underwhelmed with the communication of this company and at this point the amount of money paid is not worth the service, especially one that I have yet to receive almost half a year later

    Mccloud Windows

    Mccloud Windows

    4.9
    (18 reviews)

    We worked with McCloud windows to replace 16 windows and our back door (changed from French doors…read moreto a sliding glass door). We had a great experience start to finish. We had original windows from the 90s in our house and we were having a hard time keeping the house insulated, our heating and cooling bills were insane and we basically had heaters or fans running 24/7. Since getting the windows and door replaced, our house has been much easier to heat and we haven't had to keep the heater running. We also didn't realize how much outside noise was getting into the house- but our house is way more quiet now, and multiple people have commented on it. They're really easy to open and close, they have locks we can use to keep the windows open partially and not have to worry about people getting in or our toddler getting out. They also have drainage set up where there isn't a bunch of gunk in the windows all the time. Scheduling was really easy. I'm a nurse so I work untraditional hours sometimes and the whole team worked really well to fit us in. Aidan, our sales associate, helped by fitting in appointments on weekends and texting back and forth to help answer questions as we debated quotes. He was really helpful in figuring out which options we really needed, versus things we could skip, and helped us find some nice discount options. Al, who came to measure the windows, was efficient and even brought treats for our dogs when he came by. He gave us clear instruction for how to clear everything out around the outside of the house for easy installation. We had Brad Sr. and Brad Jr. for our installation team and they were wonderful. They were careful about keeping our gate and doors closed as they worked, because we have animals who would take off otherwise. They were super sweet to our dogs, and talked to our toddler every time she went to see them. They communicated clearly around weather and rescheduling (it was way too cold one day so we had to reschedule, but barely). They were flexible and answered all our questions. One of the dogs messed up some of the caulk, and they fixed it before they left for us. For all the windows and the door, it took maybe a day and a half for installation, and they worked bit by bit to make sure the house didn't get too cold as they worked. They also worked with us to decide where they worked, since we had to work around our toddler's nap. We got quotes from two nationwide companies, as well as from McCloud and chose to go wit McCloud both because they were cheaper for the same product and because they were local and more personable. Would definitely recommend them!

    Very nice windows. We purchased 7 triple pane windows. All but the 3 bedroom windows are…read morefunctional. The 3 bedroom windows do not lock in the closed position. I was told the weather stripping needed to settle. However, windows not locking are a safety hazard. I would like this taken care of asap Margaret Davis

    Columbus Windows and Siding Company

    Columbus Windows and Siding Company

    4.3
    (8 reviews)

    I found Columbus Windows and Siding after researching companies that could provide roofing and…read moresiding assessments for a leak issue I had in January. I would only accept highly rated companies with good reviews and an A+ BBB rating which came down to ~4 companies. I had planned on getting a few estimates and going from there. I honestly don't know why I chose to call CWS first, but I did, my call was taken by a wonderful lady whose name I cannot recall but she scheduled me immediately with Jeff. Well, I'll tell you, Jeff was excellent, he gave me honest assessments and helped me figure out what I needed, not what he could sell me. I had several requirements which he listed to and gave me honest, educated advice for all of them. Several weeks later my materials had been delivered, and we set up the date. The crew arrived on time and went straight to work after a brief conversation; I believe the crew chief was Daniel. The crew did an excellent job and listened to all my concerns, I had zero issues with them, they were great and did excellent work. In closing I will say, for the siding work I had done, and I've had siding done twice before, these guys were the best by a mile. All I can say in closing is, make sure you keep these people around, they make your business look really good.

    I love Columbus Siding and Windows, I had work done and the process & people were great. They took…read morecare of everything, including walking the dog!!! I highly recommend Doug and his crew.

    Renewal by Andersen

    Renewal by Andersen

    1.8
    (22 reviews)

    I had 7 windows and a front door replaced. All of the windows were casement windows except for one…read moredouble-hung window. One casement was a large picture window in our living room. We chose composite material for the outside and wood for the inside of each window. The door was a Provia custom fiberglass door. The salesperson was very professional. If I remember correctly, he had been working for RBA selling windows for a number of years. He was patient and even returned 2 or 3 extra times to discuss changes we wanted to make before we signed the contract. He worked with us until we figured out exactly what we wanted for each window and the door. The products were all top-quality, and installation was excellent. No issues or complaints with the product quality or installation. I would have rated them 5-stars except for one very important issue: they mis-represented the windows. We specifically told the salesman multiple times that we were going with RBA (even though they were more expensive) because we wanted casement windows that opened out enough that we could easily clean the outsides of each window without using an outside ladder, or without hanging dangerously outside the window to clean it. The salesman told us repeatedly that this would be the case. Once I even went to their showroom, and that same salesmen showed how the casement window opened wide to allow easy access for outside cleaning. Once the windows were installed, only one of those casement windows opened that way. All of the others opened the way casements have opened for years, with only an inch or two opening near the frame. When I brought this to the salesman's attention, he told me that this was legally the way they had to work for zoning rules so that the window would allow "easy-exit" (or some similar term) to allow people to escape easily if needed. He said that the one and only window that worked the way we had requested was actually a mistake, and he offered to replace it! When we complained, he told us that he didn't realize that the windows didn't open wide when he was selling us the windows, and only later learned about it. When we reminded him that we spent a very large amount of money for windows that were mis-represented, he apologized, but said that he had nothing else to say or do about it. To be fair, on installation day, once installation was completed, everything looked and worked fine. I signed their "Zero-Defect Form" saying everything was done correctly. It was only a few days later that I realized that they windows did not open they way was originally requested. We complained to the sale manager who told us that they had (just a few days ago) held a staff meeting on this very issue. He also gave us the same explanation about zoning rules, and apologized. He said he couldn't give us any sort of a refund, but he offered to send us a restaurant gift card in hopes that we would understand and send future business their way. (Yes, we received the Visa gift card a few weeks later.) We decided that it wasn't worth it to us to pursue the issue any further. In summary ... very high quality windows and door ... no installation issues. But beware of exactly what you are buying.

    The door installation process has taken over 4 months and is still not finished or fixed.read more

    Powell Window Replacement - windowsinstallation - Updated June 2026

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