Great service fast friendly. Very clean . Can do custom work also. All the staff are welcoming.read more

These guys are awesome! I got a same-day window repair done at a very reasonable price. Everyone at…read moreBailey's was great to work with!

Their customer service is next to none! The gentleman that took my order and helped me with my…read moretable top took his time to make sure my glass was perfect. They told me it would take 7-10 working days and much to my surprise they called me in 3 days and had my glass ready. I would recommend Columbus Glass to anyone.

From the owner: Columbus Glass & Mirror, Inc provides commercial and residential glass installation, repair, and…read moremaintenance services throughout Central Ohio and surrounding areas.

Eddie's is great! I called after a break-in at my home and even though I am on the opposite side of…read moretown they were here when they said they would, cleaned up all the broken glass and put in an acrylic panel as a temporary while the insulated replacement was manufactured. Better than the original. Installed one week later. Couldn't be happier with their service!

Replaced the glass in 8 windows in our house. Expensive, but when they were done the windows were…read moreleft a mess with sealant all over the glass - so we had to clean them up. In addition, before they did the replacement the windows worked fine, other than fogging. After the replacement most of the windows would not stay open. They said the springs had worn out. Funny it happened the day they did their work! All other windows in the house still work fine. I think they either put in a heavier pane or did something during the replacement that damaged the spring mechanism. Now they aren't willing to fix it or compensate. I would not recommend using them!

Eric who came out to do the estimate was great…read more BUT I do not recommend, they add additional fees like a fuel/environmental/tariffs fee of $49 on top of the balancing fee and the $400 fee to just fix the window. I will pay a fee for the convenience of having them come out and fit it the same day (but they can't do that). If you can get the window out yourself (I could it was a small basement window) take it to Kerbler & Co. They are a great family owned small business and they will save you a TON on $$$.

The process of scheduling an estimate was easy and the gentleman that came out to do the estimate…read morewas nice, professional and quick. However, Kevin that did the install on my French doors was rude, unprofessional, cocky and just a plain jerk. He also did not clean up all of the broken glass from my porch, so now I have a vet bill from my dog getting glass in his paw.

Dropped of a window at 10am and had it fixed by 3pm…read more They were also over $300 LESS than the Glass Doctor of Cleveland! Great people and if we ever need them again we will be back.

These guys are great. They did an amazing job on my ezbreeze windows. The vinyl needed…read morereplacement. I brought in the material and they had the project done in a couple of weeks.

Do not use this company. Poor installation from subcontractors that the owner does not support, bad…read morecustomer service. call will problems the virtual receptionist just takes your number and the owner never returns you call.

Horrible experience…read more Glass door was broken in August 2023. They came within a few days for estimate. They started they would follow up. I never received any calls. I followed up with them multiple times on when glass would be in, they said they would call. I finally talk to someone on 10/16/23. They stated glass was in for a couple weeks and they forgot to call. They set appointment for repair on 11/26 at 230p. Stated someone would call when on the way they did not call and showed up earlier. They were unable to repair and stated they needed two people to repair would be back on 11/2. He stated someone would call me to set time. No one called and one gentleman comes on 11/2 states they are just there to look at it (this would be the 3rd time someone has had eyes on the door) not repair he doesn't know when repair will be. I will not be going forward with this repair. The lack of communication , lack of follow up and lack of knowledge of the techs to repair a glass door is unbelievable

I had a last-minute emergency and was able to get my project finished with the fast and responsive…read more I will definitely be using them

Nice phone conversation…read more However, with the stressors we've had I didn't quite put it all together until tonight when finally looking at my receipt that I was correct when I was given a price and then it become much more expensive with so called taxes and fees as the excuse when I questioned them and that's what I'm told. $40 mirror plus $16 and change for backing plus $6 and change surcharge and tax isn't almost $90. Our glass was also packaged up so we couldn't see it upon arrival. I wanted to see it but was informed it's hard to mess up up a mirror during the somewhat awkward in person pick up where we wasn't acknowledged until we hesitantly rang the bell lightly after a long time standing waiting. When we took it out IN THE PARKING LOT it was very dirty with stuff we thankfully was able to see that it was moving off of the glass BUT never thought about looking at the backing. After we was home we removed it completely and with alot of scrubbing we got it somewhat clean. This should have been presented to us professionally and clean and we should have been shown the product before packaging it up . However, they was aware we wasn't planning on using a backing on our project as long as their work looked good we didn't expect anything less as they are a professional business. LOL but the contact paper was put on sloppily and now we have to use a backing. We are afraid if we try to fix their sloppy creases it may ruin the mirror finish so costing us even more from poor work. I tried my best to smooth it myself but the photos shows what I still have that is not as bad as it was but still sloppy. We were taken on around $20 in addition to sloppy unprofessional work. It's our fault we didn't press harder against their excuses on costs. We don't typically get ripped off by local businesses and I'm usually a lot more inquisitive and this is why. Can't trust no one. Hope you enjoyed screwing us. I don't mess with karma however you all do. Glad it's not my karma. Probably should watch our statement close and change our numbers. We needed this mirror to move forward with our project but it only put us further in the hole and more behind. We should have waited for our favorite glass company an hour away from us that we usually use and next time we will. Update: I just read through google reviews to find multiples who was quoted and overcharged. Wow just wow! I knew I wasn't wrong. Crooks!! I expect a 50% refund due to the poor product of what we should have been charged on top also the extra $20 fake fees charged. Around $55 refund expected back to my card. Update: was refunded more than I asked for after an email to the owner. No apologies but lady in office when I called told me it was the owner who I had to of worked with due to the day of the week he's the only one working there then but there was two guys so ‍) but who she believed I worked with on the order and she did verbally apologize for our experience and took care of me based upon the owners email. She was very nice and professional and sent me a copy of the refund receipt.