This is about budget auto sales for Marks auto in Escanaba once they have you as a customer they…read moretreat you like shit they saw you were car with the bed CVC joint and don't even wash it for you

I just purchased my first brand new car. I went in looking for a used Chevy Malibu. I knew ext ally…read morewhat i wanted and they were completely honest with me that they payment would be about the same if i was to go with a new car. I walked out with a smile on my face. They had the car I wanted within a couple hours. I will not be buying from anywhere else. I worked with Jim for a sales man. He called me the next day to make sure I still loved my car. He even went out of his way to help get it to the body shop two days after purchase, I had hit a deer and needed repairs. I never understand why people always say they don't like Riverside. Personally I don't think they have ever gone there. Wonderful people, and wonderful service!

First I must admit that I am the most ignorant used car buyer alive…read more I utilized Riverside Escanaba three times and was sold a bunch of bs three times. A 2005 Yukon xl. Can't expect much got less. Second a 2008 Yukon XL never made it home, 54 miles and the oil pressure alarm came on and said stop. $1600.00 Now a 2016 Yukon Denali. $1500.00 in repairs still no air conditioning. Brake repair, ball joints replaced and alignment. Do not buy in Michigan no disclosure no recourse. I hate being lied to but good used car salesmen do it well. Can't understand why they need to screw you. Obviously very disgruntled and disappointed in what the used car industry has become.

I am about to buy my 3rd vehicle from Larry. when you buy a used car , the seller can't foresee the…read morefuture. but he will always do what he can to help if something unexpected happens after driving out the lot. both of my experiences were great.

sold me a lemon, within one month of ownership the gas tank literally fell off while driving, 2…read moreweeks later the transmission went. after digging deeper, it was obvious they do nothing to these vehicles before they sell them. theyre mission statement is a complete lie. not honest at all. terrible experience that cost me 6k. they only make the vehicles worthy of a test drive. they dont care if you make it home or not. terrible people. avoid at all costs. spend your money else where.

I don't think they're very competent; they didn't seem to know what they were doing. I told them I…read morehad a low credit score and not to pull my credit and not to lower it any further so they kept pulling it everywhere behind my back trying to set me up With all this crazy financing that I told them would never work. I was working with Capital One for my own financing. They told me they would only pull my score if they told me first. As if. They were so hard up for a sale that they did all kinds of stuff behind my back. I will never give them my business I will go an hour out of town to someone else if I have to. I told them what I was willing to spend on a vehicle and they were trying to push vehicles on me that would be 700 or more a month with the vehicle and insurance. That stinks. I told them it would never fly. They lowered my score by approximately 30 points behind my back. I am pretty upset and I'm trying not to say anything nasty. What I really want to say is &!@"/!!!

Mid-December 2025 I went to Riverside Ford Escanaba to purchase a 2025 Bronco for my wife. Since I…read moreknew one of the sales staff, I went to them first. Their "best" offer was ridiculously high, even with a family X-plan. They refused to budge and pretty much said "take it or leave it." I thanked them for their time and left. I cast a far wider net from the comfort of my home and laptop, and found a dealer in N. Indiana MORE than willing to negotiate, AND, for a 2026 model! I made my purchase, OUT THE DOOR, for nearly $6000 less than Riverside's "best" deal. The vehicle was delivered to my door by a husband/wife porter team, 480 mile one-way drive, as part of the deal. I paid exactly what I wanted to pay, OTD, the same price the Riverside people laughed at. So, if you want a new vehicle from ANY Riverside dealer in Escanaba or Iron Mountain, MI, DO NOT waste your valuable time with these sales people. They will rip you off in a heartbeat, and smile at you the whole time. Definitely go elsewhere. One of their salespersons called me mid-January asking if I was still interested in the vehicle. I thanked them, and laughed loudly, telling them what a great deal I got elsewhere. They weren't amused!

Let's start by saying the service department was fantastic I was 470 miles from home in my…read moreelectronics went out on my Ford Maverick after being serviced at a dealership that I bought the vehicle from knowing that they missed tightened a bolt on the on the battery for a recall which they should have done correctly never did causing my family some grief I want to thank Matt and the service department doing a fantastic job and getting me back on the road in less than 45 minutes I will recommend you no matter what it is God bless and happy 4th of July

A few months ago I purchased a used car from this dealer. I am so disgusted with this purchase…read more first of all there was no headlight on the passenger side. next the trunk opened and closed instantly - almost decapitating my puppy. Next the air conditioning did not work so all in all I have had to spend $2500.00 over the price of the car just to fix this stuff. I believe the dealership either did not inspect this car or just failed to mention these things. I would NEVER buy anything else from this place. Buyer beware!

Ok so as we all know going to a dealership for repair on cash basis can be expensive but getting…read moreOEM parts is key to right fit and longevity of parts! Place was clean other than an attack bug wanting my pizza, lol but spent two days getting my truck fixed but so far knock on wood it's working and feels good on the ride home so good job by the mechanic! I was worried about extra cost but they stuck to what they quoted thanks for that. People were on top of their game and personable, even sales. They had a bit of an issue getting staff in but took care of the issue and called to Let me know if possible shortage of techs the next day but it got done and thanks for the heads up peeps.

Don't bother going here, a big reason to go to the carwash is to get the underbody flushed…read more Underbody flush lasts about 4 seconds and does not do the whole car. Don't waste your time

The car wash broke on top of my car and slammed into the spoiler. Broke the spoiler and then when I…read morehad to back out it fell and gouged my hood in three spots as well as the roof. When I was finally able to get ahold of the owner he was extremely rude and said it was my fault. Refused to give me any of his info or his attorneys info. Had to file a police report and now I have to get an estimate and sue him. Had to do my own research to get his info considering he isn't registered on the LARA website. Claims the name of the Super Wash franchise but when I contacted them they claimed no affiliation to that car was and had no clue who the owner was. He's a snake and deserves what's coming after reading all the google reviews. If you value your personal property use a different car wash.