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    Pottery Barn

    5.0 (2 reviews)
    Closed 10:00 am - 7:00 pm

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    5 months ago

    Helpful 11
    Thanks 4
    Love this 13
    Oh no 0

    4 months ago

    Helpful 0
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    Ferguson Home - Ferguson Home Signage

    Ferguson Home

    (11 reviews)

    I am at my wits end. I purchased a beautiful chandelier and when it arrived it had some parts that…read more were not aligned. Contacted store many times no response. I recently purchased an expensive stove and yet again the knob on it was defective. I was assured by the seller it would be replace. I am still waiting months later..... Not sure what to do... No-one gets back to you!!! Elsie Rodriguez

    I have moved a good number of times in my life but always lived locally. With that said, I have…read moredone my share of kitchen and bathroom renovations. I know what to expect when it comes to ordering and installation of kitchen and baths. It can be challenging. Previously, we did our kitchen smack in the middle of the inflation backside of the pandemic. It wasn't without issue, but between the local cabinet dealer and contractor it was finished in 3 months. Last December when things calmed down, we decided to do our Master Bath. How difficult can that be, right? My wife and I decided to use Furguson instead of Best Plumbing supply. BIG MISTAKE. As of today, 4/19/2023 we are approaching 5 MONTHS and still have no delivery of the items we ordered. We did our part. We paid 100% upfront, and after three telephone calls and NO CALL BACK OR UPDATE, I decided to stop in to inquire why it's taking so long. The manager was condescending, and simply wanted only to wait on those looking to buy product instead of servicing. Their commitment to customer service is completely absent. They have a polished sales pitch, but do not follow through after the sale. My suggestion is to be very careful and remember this is a publicly traded company and backed by Private Equity. That should tell you something. I just learned that today...

    Pottery Barn - furniture - Updated May 2026

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