My daughter and I did not have a good experience with this store. We had an appt with Rocky who is a Design Studio Specialist. The appt consisted of us in front of a computer while she scrolled thru their inventory, which we could have and did do ourselves. She only recommended one item - an area rug, which we did like. Other than that we picked a table, barstools, and another table ourselves as she scrolled. Our expectation was to have someone make recommendations as a "design expert". After the consultation I asked when to expect the plan, and she said a couple days. On the third day I called and she said the store had been really busy, but she would have the results by that evening (Wednesday) or Friday morning. She reached out to my daughter 2 times on Friday asking for the floor plan that had been provided to her at the appointment and another time via email. When we received the results, we actually laughed. (see pic) It must have taken her 10 minutes tops to put it together. We will be visiting the Scottsdale location which always provides excellent service. I will be avoiding this location in the future, and recommend you do the same. read more