The patio furniture they have is beautiful. Their knowledge of their pieces is amazing. Many…read morepieces to choose from and selecting wasn't that difficult. I feel they have something for everyone. Their sales and sales team are wonderful and financial plans are very affordable. the guarantees they offer are better than any others we have found. their delivery service is top notch, easy setup and cleanup. this is truly a great patio furniture to enjoy for a lifetime. we highly recommend them. The Arnold's

Went in to look around and ended up purchasing a nice patio table and four chairs. Most…read morecomfortable furniture we've ever had! Great customer service and warranties!

Have been to this location on a few occasions looking for various things or comparing them to other…read morestyles of furniture pieces we've browsed at other stores. We found the store to be clean and organized with a good amount of inventory. Lots of good sales going on currently and their prices seem fairly reasonable. The sales associates do not seem to hover over customers when they walk in the door or approach them aggressively like a used car salesman like at some of their competitors stockrooms. They simply leave you be to shop and seem to really work with you on pricing as well as financing if you choose to purchase with them. That said, we have not purchased anything from them yet, so I cannot speak on that. All in all, had a great experience looking at what they have to offer and will be back in the future to explore their showroom in hopes to find a good fit for our furniture needs.

Picked out in stocked items for them to tell us that pick up would be 4 days later to get an email…read morethe day before saying it was delayed for another week. Asked for some sort of compensation due to the false advertisement and was offered to pick up the items from the store first then ask for a compensation....

Superb dump! No trash …read more... Loads of selection and the staff is excellent You can roam around for hours

"To the Dump, To the Dump, To the Dump Dump Dump" They really live up to their name…read more This place was super disappointing and not appealing to purchase furniture based off their studio. It was honestly quite shocking to witness while looking for some outdoor patio furniture here. After browsing and seeing the conditions their outdoor showroom was in, it was a hard pass! Not only that, the sales team can stand around and approach potentially clients like a used car salesman, but not care one bit about the standards of what they are trying to sell you on?! They are either completely oblivious or are blind to the conditions of their merchandise they're trying to sell. They should be ashamed & embarrassed, there is no excuses for the appearance of their furnishings. We were "in and out" in a matter of time and are thankful learning after the fact- that many customers have had negative experiences from nightmare problems with their products & purchases, to third party delivery services that aren't under contract with the business & aren't insured. Finally; not honoring their warranties and extended warranty coverages. Please do your research before making any decisions about doing any dealings with this business and review their contract details, warranty policies etc. prior to signing or paying up front for furnishings. Check the BBB and use your best judgement before visiting this establishment.

On a whim last September my husband and I stopped in to investigate the possibility of upgrading…read moreour backyard. We knew kinda of what we wanted and just wanted to see what was out there. We met with Cindy. She listened. Then Russell came over to introduce himself. What I wanted was a one stop shop. I got it. Selected patio cover, travertine pavers, shades. Arranged for an onsite inspection with Russell and got a price. We requested drawings for the HOA and they were delivered electronically. January 6, 2021 was start date & completed by January 20, 2021. We did wait 4-5 additional weeks for shades which we knew about in advance. Kudos to Cory the GC. No surprises. Shot out to all the installers Justin & Tyler for the education and top block install. Note: We asked Cindy that we wanted a start date that would get all the demo & installs done in a row. That happened. Now with a broken arm that keeps me at home - that space is a welcome addition! THANKS

I purchased a Napoleon Bar b que off the floor in October. They delivered it to my patio already…read moreput together. After examining it, I realized there were bolts, and many parts missing. I immediately called the store and reported the missing items. I was told the parts would be ordered and someone would get back to me. I have since called 4 or 5 times and was promised it would be taken care of. Now, they don't even return any of my calls.

Have now visited this store a few times and actually we just replaced all of our patio cushions,…read morebench cushions, out door rug, and got a couple of other patio-related things. First...this IS the store to go to when you want a giant selection of patio cushions. After visiting several other stores and finding minimum selection, we got blown away by the huge section of cushions, lounger covers, pillows, etc. They have so many that it was hard to choose. We actually purchased a few different things, brought them home, and then went back to purchase everything else we wanted. Service was great, although I will say they don't have a lot of employees wondering the store and we didn't need help so other's reviews about customer service I can't agree with or disagree with. I know that the cashier we worked with was great, friendly, quick, and overall we had a great experience! We will be back!

First off I want to say the customer service here is spotty at best. Not because they don't try to…read morehelp you but because they seem disorganized. They're at the registers then they are not but the not seems to come at the wrong times. There appears to be enough staff, but they all seem to be focused on different things and there doesn't seem to be actual cashiers. It's not incredibly busy so maybe that's the plan. Now the stuff! OMG there is so. Much stuff! The merchandising is pretty much on point but that's probably because everyone is doing it and not the registers. But everything seems organized and well stocked and there are so many choices. I would have to say they have the best Christmas trees and decor and their pricing is really inexpensive here. The prices seemed to be pretty good compared to other places. An item I went in for was priced at nearly half anywhere else which is what brought me here in the first place. The register setup is a little clunky to, but I'm thinking maybe there are times when they are real busy and so it is what it is. Don't knock them for the "service" part, like I said, it's just a little disorganized but everyone is friendly and really try to help.

Don't be fooled by the small store; the space is full of quality treasures. As part of a whole…read morehouse renovation our designer took us to The Haven and introduced us to James, the owner. James quickly understood what we were looking for and showed us items on the floor and as well as images of items of what would arrive soon. Our favorite pieces came from The Haven. Our friends are probably tired of us talking about how comfortable the chairs are. We also plan to have James build a custom table.

The owner here is absolutely awesome . We bought a gorgeous live edge table from Thailand and it…read morewas so amazing . It wasn't inexpensive but he did give us a great deal for how amazing it was . It's quality furniture but his pricing is very fair .

Tony was awesome as he took the time to show me the stores merchandise and explained sale items as…read morethe store !!! The furniture is sturdy and great quality! The location is near all other housing good stores such as IKEA. There's plenty of parking onsite. Bring a truck because everything is like 60% off and more. Too bad I was only looking and need a desk since mine broke after many years of utilizing, otherwise, I wouldn't have been able to leave the store from all of my "oooo", "ahhhh" , "this would be nice in my living", etc. Stop in and tell Tony that I sent ya

I'm assuming they closed during the pandemic...hubby and I were just sitting here thinking about…read morefurniture I just said ...too bad Casa Decor isn't here because I would say it's time to go and look at furniture...we used to to about once every 4 to 5 weeks and spend at least an hour there...miss that place so much you could not walk out of there without buying something...and I need another coffee cup...PLEASE...PLEASE...COME BACK.

I bought various items from this location 5 years ago. Lounge chairs, fire pit and chairs a huge…read moreumbrella. It was a wonderful experience. Great sales service and the delivery was "white glove". They cleaned all furniture after delivering, it was incredible. But.... and this is a big but.... The most amazing part of this transaction happened two days ago. I was having some problems with the umbrella. I called the store and spoke with Jack, who is we bought it from. After describing the issue, he offered to swing by my house and see if it was a simple fix or if there was going to be a need for purchasing a part and having it installed. I was not there when he stopped by, but came home to it being fixed with no charge. No parts, no service charge, just Epic Customer Service. Who does that anymore?!?!? I am a customer for life. If you took the time to read this whole review, you should be too!

Todd M was terrific!! He took plenty of time with me on the phone to discuss patio table options,…read moresales, inventory and when I showed up at the store the next day he was equally as helpful! Excellent service from Todd, nice selection and I'll go back again! Delivery guys were very nice and professional - they didn't call 30 min in advance as promised but I can live with that given the overall experience! We love our new table! Thanks Todd, delivery team your great service did not get overlooked! Go to the store in Chandler and ask for Todd!

Customer service is so important to us. When you find a business that goes above and beyond, you…read moretalk about them! We decided to invest in outdoor patio furniture, we knew we'd have lots of swim days, bbqs, and family gatherings, and we wanted to purchase local! We purchased beautiful custom pieces from Paradise Patio Furniture last year, and we are still very happy with our purchase, but more so, how much they have gone out of their way to make sure we are happy. Go check Paradise Patio Furniture in Mesa they have many different designs to choose from and can custom design the peice of your dreams!

Updating my review since Brandon, the owner of the store reached out to apologize for the mishap…read more He wanted to make things right and was kind enough to take care of the credit card fee and also delivered the chairs himself. Greatly appreciate the good customer service and the fact that the owner was willing to set things right.

This a very cool store with an eclectic collection of items. We found a small credenza that we…read morelove. If you are looking for something specific or unique, they are bound to have it! Definitely recommend a visit!

Have had this saved on my "vintage/furniture" bookmarks list and was excited to be able to check…read morethis place out! They have really cool vintage furniture and some clothes too, lots of Jean jackets. It's pretty big too. Would love to get some more decor for my home and my husband and I like the vintage look so we will be back! Awesome place, things liked to be reasonably priced too.