These guys suck have no clue how things work. Refused to offer service on ASCME tank that was…read morepermitted and inspected by town.

During the recent 7-day power outage I needed my propane tanks, [associated with my…read morehouse-generator], checked after 4days as we were heading into the weekend. I've been partially paralyzed for 12yrs and rely on an electric chair 24hrs/day. I was nervous that I might run out of fuel. Quality Propane greatly relieved my anxiety by directng my son on how to verify the status of the tanks [which was completely different from my generator manual] and assured me there was fuel for 4 days or more. Quality Propane, living up to their name, set an appt and filled me up 2 days later. Promptly returning my call, courteous and knowledgeable, I couldn't ask for more. Thank you Quality Propane!

I have a propane fireplace and my propane tank is from Uncas Gas, so I regularly get deliveries…read morefrom them. This review is about their service calls. Today was the second time I've had the fireplace cleaned by Uncas Gas, and I was very pleased both times. The technicians were friendly, knowledgeable, and professional on both occasions. I had the pleasure of working with Victor today. He walked me through the whole process and answered all questions I had. He ensured that there were no leaks in the line, explained the rationale behind each step in how he was cleaning the fireplace, put the logs back in place correctly, and gave me some insight/tips into how to troubleshoot and fix minor issues I may have seen in the past. For instance, the front left side has lit a bit more slowly in the past - Victor explained that this was due to propane buildup, and that that's why I may have gotten a bit of an extra propane smell in the past. Works just fine now that he cleaned it! Propane is more expensive than oil right now, so that's a bit of a downside, but as far as giving a recommendation as to who to call for servicing your fireplace, I was very pleased with the service, and for $99 plus tax, I feel like I also got a very valuable lesson regarding how my fireplace works.

I would give them a negative 5 star. Worst customer service ever. They don't return phone calls,…read moreexpect payment on their faulty equipment and will not rectify the situation. DO NOT USE THEM AS YOUR PROPANE SUPPLIER!!!!

False advertising; company says 24 hour emergency service. That's not true, very rude people and if…read moreyou want your system done professionally do not call them.

From the owner: Specializing in: - Fuel Oils…read more- Heating Equipment & Systems-Repairing - Air Conditioning Contractors & Systems - Heating Contractors & Specialties - Air Conditioning Service & Repair - Heating Equipment & Systems - Oil Burners - Buffet Restaurants - American Restaurants - Restaurants

Northeast installed the propane tank and piping for a whole house generator we bought last year and…read moredid a fine professional job. This week a tropical storm blew down a tree which took out our wires to the house, insuring a long outage. With our propane supply down to 40% we were a little anxious when we couldn't reach the company by phone, which it turns out was disabled by the storm. I went to their office in person where I explained my concern, they promised a delivery the next day; they came 8:30 the next morning. Much appreciated. Many of the one star reviews here were posted within a week of each other, so I disregarded them.

Ridiculously overpriced. Quoted one price on the phone and billed a significantly higher one on my…read moreinvoice! There are better companies!

Many companies that have stood the test of time. They're a lot of them that have great customer…read moreservice and do their best. I don't normally write reviews. But, it has to be said. The true test of excellence is the company that is there when things aren't going smoothly. They fix and finish anything that comes up. And in a kind considerate way. Until you are completely satisfied and "HAPPY"! That company and (team) is "Charlton Oil". They won't disappoint. At the end of the Job they made me feel like a person not just another job/ customer. Thank you "Charlton Oil" ( I wish I could remember the names of all the great people I dealt with. Mary , Don....the rest ...know who you are.)

We use them for propane and oil. Never a problem after several years. Prompt service, helpful and…read moreprofessional staff.

I don't recommend using this co op only because I thought they would source out the best prices…read more They don't, they go with only one company and generally it's at a top price and they use state averages as compared. If you use a cash oil I found way less prices than them.

My antivirus said their website had a dangerous "card reading" feature and wouldn't let me open it…read more I therefore sent the Co-op an email asking a few questions about their service and have not received a reply. Not sure what's going on with them.