Quality of work was ok, but they didn't clean up after themselves and left a mess for me to clean…read moreand I found razor blades left behind. The technician was in a rush and couldn't take payment and had to leave before I could check the work. They also don't communicate changes in the quote until the work is done and you get a surprise larger bill when they call to collect payment.

Worst ever will never use again. Lousy job, lousy commnication.read more

Absolutely recommend for home carpet cleaning. Jose was very quick to respond to my initial text,…read morearrived to give an estimate in 25 min and got the work done in a judicious manner. Both he and his wife were courteous and answered all questions.

I selected Jc's based on their consistently high reviews, and the fact that they are a small, local…read morebusiness. Jose and his wife showed up on time and did an excellent job cleaning the carpet in the fellowship hall at my church. So much so that we are considering having them do the carpet in the sanctuary. Timely responses, good communication. Competitive pricing. Easy to schedule.

Great service - easy to schedule, very responsive, and both my rug and upholstery (dining chairs…read moreand bar stools) were back to like new condition. I booked him for another job on the spot.

He is dedicated to getting my rug very clean. I've called several times to have it cleaned and he…read moreis prompt and does a great job. Thankfully he is quick as I sometimes call with little notice!

We purchased a home five months ago and are currently in the process of moving in and remodeling…read more After pulling up carpet in several rooms while leaving the carpet in the living and dining areas, we wanted everything professionally cleaned. Chris and Eddie came out to assess the areas and were both professional, knowledgeable, and thorough. Chris took the time to explain the different services available and helped us understand what would work best for our home. We are so glad we found Steam Master Cleaners. They did an amazing job bringing life back to carpet that was over 20 years old, and they also cleaned the exposed flooring areas where the carpet had been removed. Chris even took the time to educate us on proper carpet care moving forward. We highly recommend Steam Master Cleaners, especially Chris, for their professionalism, honesty, and quality work!

I was disappointed with my experience. The steam cleaning service did not meet my expectations, and…read morethe overall quality of the work was not up to par. The biggest issue was the lack of communication from the technician during the service. There was little to no communication about what was being done, what to expect, or any concerns that came up. Good communication is an important part of customer service, and unfortunately, that was lacking throughout my experience. Based on my experience, I would not recommend this company unless they improve both the quality of their service and their communication with customers.

Efficient professional and blissfully competent. Everything about this experience was excellent…read more Matter of fact I'm getting ready to take another rug to them!

My rug reeked of dog urine and I could not get it to smell better no matter what I tried. Simply…read moreRug Cleaning got it to smell and look like it was brand new. They were also affordable and easy to use, they picked up my rug and delivered it back to me upon completion. Everyone I encountered was extremely professional and knowledgeable.

I had a smaller job for Sam. I have short, wiry hair dogs and teens living in the home. There have…read morebeen a couple typical spills - water and maybe a beer or two. The customer service was excellent and my rug looks brand new. Communication with Sam was so efficient and pleasant. I'm putting this on calendar for regular service. Highly recommend!

First of all, I really liked Sam, very professional, punctual, and friendly. I hired him to clean…read morethree of my large rugs. The rugs varied on how dirty they were. Two of them came back looking amazing. I had a rug less than a year old that unfortunately had dog urine stains on it. Their website advertises that they can remove the odor and stain from pets. When they unrolled this rug, all the urine stains were still on there. Sam told me unfortunately those won't come out, I accepted it and paid in full. Then my partner starts cleaning it with a cleaner bought from Target and the stains came out completely! When I saw that I was very annoyed because it was not cheap to have them cleaned. Either I was lied to or they barely even tried. So good an bad experience.

Demario did an excellent job and the price was reasonable. I will definitely use A-1 cleaners…read moreagain!

Awesome punctual with great service. I couldn't get home in…read moretime for the appointed service and he waited outside. He came back the following day and squeezed me into his schedule with no questions asked. He got the job done and got out all the stains. Amazing experience and happy we chose A-1

Oriental Rug Cleaning is the go to Place for rug care. They have always been incredibly…read moreprofessional with high standards of care. I would not go anywhere else. Very reasonable.

They were so patient and adaptable when I had to change my pickup time twice, and they got my…read morePersian rugs super clean!