Moved into their Victor South location a couple of months ago. I love the location, the management,…read morethe apartment! It's nice and quiet. The Tenants are friendly and helpful. The complex is very clean and well maintained. The apartment manager Lisa is very helpful! The maintenance staff is prompt to take care of issues. They are a very professional crew.

I moved in to one of their many properties in July of 2020. My mother had previously lived in…read moreanother property and di not have complaints at the time. My place was at Victor South Apartments. It looks like an old extended stay hotel from the 50's-60's on a boiler system. Had issues from day one. My unit seemed like it was rushed to get rented. There were lines in the carpet from a carpet cleaner, but I bought a brand new vacuum cleaner when I moved in and vacuumed the whole apartment the first day. It filled the canister completely... Disgusting. The carpet should have already been removed. My front window has not locked and has clearly been broken into and you can lift the whole pane of glass right out of it and come in my unit since July 2020. They always say the new window is on order. Many many other things from cracked tile to not being able to scrub/clean my appliances due to them being covered in cheap appliance paint. Mold.,. The air system is screwed. So much moisture problems through the whole building. The closet in my bedroom that is right by the system had mild and ruined about $500 worth of things I had stored. Took them 1 1/2-2 years to fix that. In addition there is mold currently coming out of my living room vent. They keep telling me to clean it with some bleach.... Neglecting the fact that it must be a problem throughout the whole system. Use your brains people........ Who should I sue or talk to about this? In addition I get an 11 day notice to renew my lease with a rent increase or to give my 30 day notice. I'm pretty sure the minimum notice is supposed to be 30 days. Now I get a text that a reminder I need to be out in 11 days. Fine, I'm trying to figure it out, but explain it to my 3 year old you slumlords...... I will add many many photos as soon as I can. I have to get off here to attend to my child

Friendly team! It's great because every time I call with a question (and I'm the kind of person…read morethat asks a lot of questions) I get to talk to a real person. They're very communicative and keep me well updated on how things are going.

From the owner: At Sunstone Property Management, our professional team has over 25 years of comprehensive property…read moremanager experience. We specialize in helping manage several types of rental properties. We manage single family homes, duplexes, condos, townhomes, and even multifamily property! We’re efficient, friendly, and an affordable solution for your property management needs.

I have lived at Cherry Street Villas, run by O'Fallon Properties, for eight years. I moved to…read moreTulsa from San Francisco so I wanted to live in a place I could walk to shops, restaurant and a grocery store. I absolutely love it. The location is super convenient to so many things. I'm close to Woodward Park, The Gathering Place, downtown and Riverside Drive which can get me to other side of town very easily. O'Fallon Properties keeps Cherry Street Villas up to date, clean and their maintenance staff are knowledgeable and friendly. Any issue I might have (hardly any) is always addressed immediately and fairly. Rent is affordable and best of all I feel very safe considering how busy Cherry Street can be on the weekends. The property never has any trouble and I often see O'Fallon Properties routinely surveying the area and making their presence known. If you are lucky enough to see an opening at Cherry Street Villas I highly recommend you come check it out for yourself. Us tenants say hi to each other and for me, it's a terrific community.

I have lived in two O'Fallon Properties, and I can say that they truly care about their residents…read more I have only had one issue, the coil on my oven went out, it was replaced within 24 hours. The maintenance team truly does a wonderful job. The building and grounds are well maintained, with nice landscaping, as well as small communal areas for the residents to enjoy. They have recently installed a new gate on the property, it is heavy, and provides a level of privacy and security that is wonderful to have. If you want to live in an apartment that doesn't overcharge you, and does a great job of keeping everything maintained, then you need to look at any of their properties.

I had water leaking from my air conditioning in 100 degrees, called in the evening and Shawn had it…read morerepaired the next morning.

Just close down. You all do absolutely nothing for this neighborhood…read more.. The rates have been raised for NO REASON, NO VOTE, NO COMMUNICATION, NO RESULTS FROM P.M.I..... Also very, very rude.

We rented a house in Jenks for a year and a half. We had to find something quickly from out of…read morestate. Now that I know how they treat tenants, I wouldn't rent from them again. Here are my chief complaints 1. 14-page lease with all kinds of crazy language and requirements. When I asked the agent about a few things, she said not to worry about it. 2. House was falling apart and yard was a mess of mole holes and weeds. They told us to make a list of everything wrong and our list was lengthy. It included several broken locks and windows. They did not fix anything though! 3. We put down a large deposit (over a grand) plus $400 for pets. When we moved out, we cleaned thoroughly and mowed, weeded and weed wacked the yard, but we were still charged $400 for yardwork and $100 for cleaning.

As an out of state owner, it is imperative to have a management company that is top notch. After…read moredoing business with multiple property management companies in Tulsa, I have noticed that Home Finders Leasing and Management Inc., is by far head and shoulders above the rest. They currently manage all my properties and I have benefited greatly with Nate's (Garrett & Company Realty) ability to negotiate purchase agreements. Communicating with Luke and his associates over the past few months has been a pleasure. They are quick to solve problems and always reachable. More importantly, they are diligent to make sure tenants are properly taken care of and treated with respect. Furthermore, they have a cutting edge accounting system that increases transparency and saves me a tremendous amount of time. Five stars for the professionalism and quality service offered by Home Finders. It is always nice working with a business that truly cares about their clients. For me it all boils down to character and competence. Nate and Luke's' background speaks for itself and on every occasion they have demonstrated their competence with tenant selection, property acquisitions, and overall how they run their business. Guarantee you will not be disappointed!!!

Very good service. Repairs requested have always been done in a timely manner and with high quality.read more

I wish I could give 0 stars. This company neglected our property in their care. They lost…read moremaintenance complaints, didn't inform us of needed repairs, allowed our tenants to suffer a week in Tulsa (in the summer) without air conditioning, and generally failed to communicate with us and our tenants throughout our relationship. Despite admitting neglect, they charged us an additional 2 months of service fees when we exited our agreement. Classy.

I am a property owner. This is my first property that Key Renter stepped in and worked through the…read moreprocess of getting a tenant that did not want to leave off of my property. I am pleased with Key Renters marketing abilities. I am pleased with Brian Property Manager quick response to my concerns and open line of communication with any problems with the property. That has been great. I am not pleased with the particular maintenance crew that did some work at my property. That said, I opted to have my handyman and myself clean up and fix up the rest of the property to my standard. I live here in Tulsa and I do drive by from time to time. That is my responsibility. That is my solution to that problem. I know the work is done right. Currently, I have reached out to Brian and Hannah (Business Rep) about my financial statements that need better transparency and explanation of deductions. I also have a listed amount of unpaid bills on my online account dashboard with no explanation. These things are easily fixable. "Hey this isn't making sense to me." "Can you find someone in your organization that can help me understand?" Overall, I am rating a 3. Marketing (5). Maintenance (1). Administrative services (3). We will see how all of this gets handled. Every situation is individual. How I respond matters. How they respond matters. Thank you Caroline Morrison

Requested a tour of one of their properties listed on Zillow.com. The swift automated response was…read morefollowed by several layers of a website -- not their official website but an app -- that requested oddly irrelevant information FOR A SIMPLE TOUR. It started to feel like a scam, so I didn't fill out the forms.