Great Customer Service. Respectful and professional. Thank you Kelsi and Shawn for your…read moreacknowledgment of my messages and your explanation, understanding and care regarding my concerns.

Extremely disappointing and unprofessional experience. They insisted on the deposit being sent…read morefirst, and now I see why, all they care about is taking your money. When I picked up the keys, nobody showed me the property. Upon inspecting the unit, it was delivered in a severely unlivable and hazardous condition, including heavy accumulations of rat feces in the garage, exposed electrical wiring, and dysfunctional doors throughout the entire house that do not close properly. When I raised these repair and cleanliness issues, staff dismissed them as "minor things," despite me repeatedly mentioning that I have a 2-month-old baby. These conditions presented an immediate and unacceptable safety risk, and we did not move into or occupy the house for even a single day. When we asked to switch to a nearby property under their management, they unfairly demanded an entirely new deposit. Staff members Shawn and Whitney, were dismissive and passive-aggressive throughout the process. When we returned the keys, management explicitly acknowledged that the lease never commenced and was voided/shredded. Yet, despite admitting the tenancy never took place, they unjustly kept our $1,700 deposit under the excuse that the home was temporarily taken off the market for 1 week. Renters beware--make sure you inspect thoroughly and protect your funds before dealing with this company. You are better off dealing with legitimate people who actually want to provide good service and be honest.

We rented a property managed by Vicki for almost 7 years. Vicki was very dependable and extremely…read moreprofessional. She can come across as intimidating to those expecting the traditional "warm and emotional female". She is simply direct and practical; she is extremely effective and good at her job. It's business and I appreciated that. My advice for any potential or current tenant is to communicate early and often. Communicate clearly and ask for what you want. When I didn't get the answer I wanted, I gathered more information and spoke with her again. We were always able to resolve any issue that came up over the 7 year period. Again, she is running a business representing her homeowner clients.

Vicki Berg managed my property in Tulsa. I decided to sell this property and when I saw the…read morepictures of the house...... It was devastating. The roof had leaked, the bathroom was completely destroyed, the outside was a mess and her response was to only blame the tenant and covid. The last time it was inspected was April 2019. You mean to tell me you couldn't schedule a time to go look at it or even let me know that it's not being looked after. These are pictures of the outside, if you drove by you could've seen the house was t taken care of.

Horrible customer service. They will never return your phone calls or emails. I feel as if I was…read morescammed into applying for a property that (JORDAN ADMITED WAS ALREADY IN A PENDING STATUS AT THE TIME OF OUR APPLICATIONS) was never going to be available in the first place. I contacted Hannah and she was the only person who answered the phone and returned my email. Jordan was rude, unprofessional, and disrespectful. Don't waste your time trying to get ahold of these guys, triple verify with a human - SOPHIE IS AN AI CHAT BOT (Hannah admitted that to me) - that the location is actually real and isn't already pending. I wish I could give them 0 stars.

Okay so where do I begin we we moved in February 2025 3 days later sewage and everything starts…read morecoming out from under the toilet can't run the shower can't run the bathroom sink can't run the kitchen sink without it all flowing over into the house It took them over a month to completely fix the issue we were left without plumbing of any nature being able to be used for upwards of a month key renter did not adjust rent for the inconvenience they did not relocate us for the inconvenience and we've had constant issues with the house since then We've had issues with the front door opening and closing We've had issues with the garage door opening and closing We've had random plumbing issues this entire time most recently a 4-week stent of water setting in our sink and all of the drains in the house backing up My closet door has been falling off the hinges since the day I moved in key renter still refuses to fix it We've had issues with their plumbers coming out and breaking our property as well as leaving the gate completely open after they leave and we have dogs as well as they secured fencing with a zip ties in the wind blew it open we didn't know and our dog got out and random other little issues the entire one and a half years we've lived here recently our toilet backed up and we was told by Dan Merced of key Renrte Tulsa that he would not send anybody out until we claimed financial responsibility in that he cited that we owe rent as if that's a reason to not address a single toilet only in the house not flushing or working properly and left us without a working toilet for 2 days due to us not claiming financial responsibility and rent being owed he initially also said he would prorate the first month's rent since we moved in halfway through the month upon asking him he said he never said that and we asked him if he would carpet down due to the whole month of plumbing issues he said no we've already spent too much money on the house and we can't afford that which from what I'm seeing under the landlord tenant act 41-121 he actually had a legal obligation to do so once we requested because the property was deemed inhabitable which it's property value for that month was 0.0$And he refused to compensate rent in any manner he initially also told us the properties at vacant for roughly 2 years and attributed the maintenance issues specifically the plumbing issues to it stating that the pipes could have dried out cracked fallen or got roots in them and that would be due to its vacancy and not being used Google supports that claim so does the city of sapulpa open records but he later recants the statement and says that he never said that and at that property didn't set vacant whether or not it did is not the issue it's the issue with his credibility in ability to be trusted And now that we bring up the constant plumbing issues that they have not addressed properly they now threaten to kick us out even though their plumber says there's no issues but we literally send them proof that there has been ongoing issues and he denies it and says it's not happening in that he trust his plumber's more than the video evidence sent to him I would definitely stay away from key renter Tulsa My friends have reported multiple of them who have lived with keyringer properties issues getting their deposit back and having to take them to court so I would stray far far away from key renter especially if you're property manager is Dan Merced he cannot be trusted he will lie to you most issues that we faced took longer than a month to get fixed but in their system they marked it completed before it was actually completed so that would be falsification of records I have proof I have photos of this and all documentation point of it being do not rent with key renter they're slow to fix your maintenance request they will cancel your maintenance request without addressing them they will falsify the records and say they were completed sooner than they were they will lie and they will try to keep every cent of your deposit that they can

I have lived at Cherry Street Villas, run by O'Fallon Properties, for eight years. I moved to…read moreTulsa from San Francisco so I wanted to live in a place I could walk to shops, restaurant and a grocery store. I absolutely love it. The location is super convenient to so many things. I'm close to Woodward Park, The Gathering Place, downtown and Riverside Drive which can get me to other side of town very easily. O'Fallon Properties keeps Cherry Street Villas up to date, clean and their maintenance staff are knowledgeable and friendly. Any issue I might have (hardly any) is always addressed immediately and fairly. Rent is affordable and best of all I feel very safe considering how busy Cherry Street can be on the weekends. The property never has any trouble and I often see O'Fallon Properties routinely surveying the area and making their presence known. If you are lucky enough to see an opening at Cherry Street Villas I highly recommend you come check it out for yourself. Us tenants say hi to each other and for me, it's a terrific community.

I have lived in two O'Fallon Properties, and I can say that they truly care about their residents…read more I have only had one issue, the coil on my oven went out, it was replaced within 24 hours. The maintenance team truly does a wonderful job. The building and grounds are well maintained, with nice landscaping, as well as small communal areas for the residents to enjoy. They have recently installed a new gate on the property, it is heavy, and provides a level of privacy and security that is wonderful to have. If you want to live in an apartment that doesn't overcharge you, and does a great job of keeping everything maintained, then you need to look at any of their properties.

Robson Property Management has been great to work with. I really appreciate how professional,…read moreresponsive, and helpful they are.

nope!! two weeks to get into the office for an…read more appointment , with question about your account!! NOPE!! we're like an inconvenience to them!!

Michelle was great with my new home purchase. She helped me through each step of the process and…read moreexplained everything. There were a few bumps in the road (an inspector crashing through a ceiling!!) but she handled it quickly and professionally and we got the purchase done. A great realtor to have on your team! Thanks Michelle!

Michelle Bausch is a great Realtor to have on your side if you are looking to buy or sell Real…read moreEstate in Broken Arrow or Tulsa. I had to refer her a client that was a first time home buyer and she walked them through the process with a great amount of patience. They are glad they had Michelle to represent them. She gave them a smooth transaction which is sometimes difficult in the Real Estate world. Michelle will be my Referal Contact in the future for anyone I have for the Tulsa area Real Estate.

Very good service. Repairs requested have always been done in a timely manner and with high quality.read more

I wish I could give 0 stars. This company neglected our property in their care. They lost…read moremaintenance complaints, didn't inform us of needed repairs, allowed our tenants to suffer a week in Tulsa (in the summer) without air conditioning, and generally failed to communicate with us and our tenants throughout our relationship. Despite admitting neglect, they charged us an additional 2 months of service fees when we exited our agreement. Classy.

The Rentz Team has knowledge, talent, and skills to care for their clients in their transactions…read moreand completely gets how important home buying is to the new buyers. Like any profession, they could be caught up in thinking everyone knows what's what, but instead they have the patience to talk you off the ledge and assure you it's okay. They have a homey feel and make you feel comfortable. They throw the best Christmas appreciation parties for their clients and you do not feel out of place!!! Never doubt they can get the job done for you and leave you with peace of mind. I wouldn't have made it through my last purchase during a very hectic time if it weren't for Britni Hayes pretty much keeping my feet planted. Seven years later, and I am still completely satisfied that this is and was the home for me!!! I would and do recommend them to all my friends and family!!!

The Rentz Team gives impeccable service and truly cares about their clients. That is rare in the…read morereal estate industry. Their team goes above and beyond to make sure their clients are well taken care of. They are extremely professional, caring, friendly and a lot of fun to be around. Overall fantastic experience. I would recommend them to anyone.

Let me start by saying this is not your typical review because my purchase was not typical at all…read moreand neither are this amazing team. I was referred to Tina and Ryan through Tulsa Remote but unlike others it was also direct referral from a Mutual friend/client in addition to all the good things that were mentioned from other T.R. members. I'm Originally from Miami, FL. Lived in the Bay area for a decade and have traveled quiet a bit so when I decided to checkout Tulsa, I knew right away that I wanted to buy a home. During my initial visit to Tulsa, we had an informal meeting and viewed a few places that I wasn't interested on. Shock their hands, went back home and told them I would be back in 3-4 months. A few weeks later Tina called me near Christmas time and she had found what I was looking for, I jumped on a flight back to Tulsa to checkout the place and gave them the Thumbs up. This is where things got difficult and closing got postponed several times due to the seller but Tina and Ryan showed their expertise and poised and handle it amazingly. Proved me why as my Real State team truly had their best interest in me. I will leave you with one example: At the time of closing , before I had even moved to Tulsa. They did their final walkthrough of the home and found it had a leak due to frozen pipes and a running meter. I don't think any other realtor would of realized and closed the sale without notifying the client. Because of their due diligence, She was able to renegotiate and save me lots of $ and headaches. This and the rest of other not typical very uncommon seller proceeding showed me how good and dedicated they are as a real state team. Can't recommend them enough, specially if you're buying from outside of Tulsa.

Tina and Ryan make a great team. Their experience, and connections make for a smooth process. More…read morethan once they have gone above and beyond to get the deal done.