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    Sunstone Property Management

    5.0 (1 review)
    Closed • 9:00 am - 5:00 pm

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    Buyer's agent

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    Property management

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    3 years ago

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    PMI Green Country

    PMI Green Country

    (12 reviews)

    Extremely disappointing and unprofessional experience. They insisted on the deposit being sent…read morefirst, and now I see why, all they care about is taking your money. When I picked up the keys, nobody showed me the property. Upon inspecting the unit, it was delivered in a severely unlivable and hazardous condition, including heavy accumulations of rat feces in the garage, exposed electrical wiring, and dysfunctional doors throughout the entire house that do not close properly. When I raised these repair and cleanliness issues, staff dismissed them as "minor things," despite me repeatedly mentioning that I have a 2-month-old baby. These conditions presented an immediate and unacceptable safety risk, and we did not move into or occupy the house for even a single day. When we asked to switch to a nearby property under their management, they unfairly demanded an entirely new deposit. Staff members Shawn and Whitney, were dismissive and passive-aggressive throughout the process. When we returned the keys, management explicitly acknowledged that the lease never commenced and was voided/shredded. Yet, despite admitting the tenancy never took place, they unjustly kept our $1,700 deposit under the excuse that the home was temporarily taken off the market for 1 week. Renters beware--make sure you inspect thoroughly and protect your funds before dealing with this company. You are better off dealing with legitimate people who actually want to provide good service and be honest.

    I had water leaking from my air conditioning in 100 degrees, called in the evening and Shawn had it…read morerepaired the next morning.

    Jenkins Companies - Mold coming out of the living room vent, been here since oct or nov of 2022. Told to use some bleach...what about the insides?

    Jenkins Companies

    (2 reviews)

    Moved into their Victor South location a couple of months ago. I love the location, the management,…read morethe apartment! It's nice and quiet. The Tenants are friendly and helpful. The complex is very clean and well maintained. The apartment manager Lisa is very helpful! The maintenance staff is prompt to take care of issues. They are a very professional crew.

    I moved in to one of their many properties in July of 2020. My mother had previously lived in…read moreanother property and di not have complaints at the time. My place was at Victor South Apartments. It looks like an old extended stay hotel from the 50's-60's on a boiler system. Had issues from day one. My unit seemed like it was rushed to get rented. There were lines in the carpet from a carpet cleaner, but I bought a brand new vacuum cleaner when I moved in and vacuumed the whole apartment the first day. It filled the canister completely... Disgusting. The carpet should have already been removed. My front window has not locked and has clearly been broken into and you can lift the whole pane of glass right out of it and come in my unit since July 2020. They always say the new window is on order. Many many other things from cracked tile to not being able to scrub/clean my appliances due to them being covered in cheap appliance paint. Mold.,. The air system is screwed. So much moisture problems through the whole building. The closet in my bedroom that is right by the system had mild and ruined about $500 worth of things I had stored. Took them 1 1/2-2 years to fix that. In addition there is mold currently coming out of my living room vent. They keep telling me to clean it with some bleach.... Neglecting the fact that it must be a problem throughout the whole system. Use your brains people........ Who should I sue or talk to about this? In addition I get an 11 day notice to renew my lease with a rent increase or to give my 30 day notice. I'm pretty sure the minimum notice is supposed to be 30 days. Now I get a text that a reminder I need to be out in 11 days. Fine, I'm trying to figure it out, but explain it to my 3 year old you slumlords...... I will add many many photos as soon as I can. I have to get off here to attend to my child

    Sunstone Property Management - propertymgmt - Updated September 2026

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