Friendly team! It's great because every time I call with a question (and I'm the kind of person…read morethat asks a lot of questions) I get to talk to a real person. They're very communicative and keep me well updated on how things are going.

From the owner: At Sunstone Property Management, our professional team has over 25 years of comprehensive property…read moremanager experience. We specialize in helping manage several types of rental properties. We manage single family homes, duplexes, condos, townhomes, and even multifamily property! We’re efficient, friendly, and an affordable solution for your property management needs.

We rented a property managed by Vicki for almost 7 years. Vicki was very dependable and extremely…read moreprofessional. She can come across as intimidating to those expecting the traditional "warm and emotional female". She is simply direct and practical; she is extremely effective and good at her job. It's business and I appreciated that. My advice for any potential or current tenant is to communicate early and often. Communicate clearly and ask for what you want. When I didn't get the answer I wanted, I gathered more information and spoke with her again. We were always able to resolve any issue that came up over the 7 year period. Again, she is running a business representing her homeowner clients.

Vicki Berg managed my property in Tulsa. I decided to sell this property and when I saw the…read morepictures of the house...... It was devastating. The roof had leaked, the bathroom was completely destroyed, the outside was a mess and her response was to only blame the tenant and covid. The last time it was inspected was April 2019. You mean to tell me you couldn't schedule a time to go look at it or even let me know that it's not being looked after. These are pictures of the outside, if you drove by you could've seen the house was t taken care of.

I am a property owner. This is my first property that Key Renter stepped in and worked through the…read moreprocess of getting a tenant that did not want to leave off of my property. I am pleased with Key Renters marketing abilities. I am pleased with Brian Property Manager quick response to my concerns and open line of communication with any problems with the property. That has been great. I am not pleased with the particular maintenance crew that did some work at my property. That said, I opted to have my handyman and myself clean up and fix up the rest of the property to my standard. I live here in Tulsa and I do drive by from time to time. That is my responsibility. That is my solution to that problem. I know the work is done right. Currently, I have reached out to Brian and Hannah (Business Rep) about my financial statements that need better transparency and explanation of deductions. I also have a listed amount of unpaid bills on my online account dashboard with no explanation. These things are easily fixable. "Hey this isn't making sense to me." "Can you find someone in your organization that can help me understand?" Overall, I am rating a 3. Marketing (5). Maintenance (1). Administrative services (3). We will see how all of this gets handled. Every situation is individual. How I respond matters. How they respond matters. Thank you Caroline Morrison

Horrible customer service. They will never return your phone calls or emails. I feel as if I was…read morescammed into applying for a property that (JORDAN ADMITED WAS ALREADY IN A PENDING STATUS AT THE TIME OF OUR APPLICATIONS) was never going to be available in the first place. I contacted Hannah and she was the only person who answered the phone and returned my email. Jordan was rude, unprofessional, and disrespectful. Don't waste your time trying to get ahold of these guys, triple verify with a human - SOPHIE IS AN AI CHAT BOT (Hannah admitted that to me) - that the location is actually real and isn't already pending. I wish I could give them 0 stars.

We rented a house in Jenks for a year and a half. We had to find something quickly from out of…read morestate. Now that I know how they treat tenants, I wouldn't rent from them again. Here are my chief complaints 1. 14-page lease with all kinds of crazy language and requirements. When I asked the agent about a few things, she said not to worry about it. 2. House was falling apart and yard was a mess of mole holes and weeds. They told us to make a list of everything wrong and our list was lengthy. It included several broken locks and windows. They did not fix anything though! 3. We put down a large deposit (over a grand) plus $400 for pets. When we moved out, we cleaned thoroughly and mowed, weeded and weed wacked the yard, but we were still charged $400 for yardwork and $100 for cleaning.

As an out of state owner, it is imperative to have a management company that is top notch. After…read moredoing business with multiple property management companies in Tulsa, I have noticed that Home Finders Leasing and Management Inc., is by far head and shoulders above the rest. They currently manage all my properties and I have benefited greatly with Nate's (Garrett & Company Realty) ability to negotiate purchase agreements. Communicating with Luke and his associates over the past few months has been a pleasure. They are quick to solve problems and always reachable. More importantly, they are diligent to make sure tenants are properly taken care of and treated with respect. Furthermore, they have a cutting edge accounting system that increases transparency and saves me a tremendous amount of time. Five stars for the professionalism and quality service offered by Home Finders. It is always nice working with a business that truly cares about their clients. For me it all boils down to character and competence. Nate and Luke's' background speaks for itself and on every occasion they have demonstrated their competence with tenant selection, property acquisitions, and overall how they run their business. Guarantee you will not be disappointed!!!

Very good service. Repairs requested have always been done in a timely manner and with high quality.read more

I wish I could give 0 stars. This company neglected our property in their care. They lost…read moremaintenance complaints, didn't inform us of needed repairs, allowed our tenants to suffer a week in Tulsa (in the summer) without air conditioning, and generally failed to communicate with us and our tenants throughout our relationship. Despite admitting neglect, they charged us an additional 2 months of service fees when we exited our agreement. Classy.

I have lived at Cherry Street Villas, run by O'Fallon Properties, for eight years. I moved to…read moreTulsa from San Francisco so I wanted to live in a place I could walk to shops, restaurant and a grocery store. I absolutely love it. The location is super convenient to so many things. I'm close to Woodward Park, The Gathering Place, downtown and Riverside Drive which can get me to other side of town very easily. O'Fallon Properties keeps Cherry Street Villas up to date, clean and their maintenance staff are knowledgeable and friendly. Any issue I might have (hardly any) is always addressed immediately and fairly. Rent is affordable and best of all I feel very safe considering how busy Cherry Street can be on the weekends. The property never has any trouble and I often see O'Fallon Properties routinely surveying the area and making their presence known. If you are lucky enough to see an opening at Cherry Street Villas I highly recommend you come check it out for yourself. Us tenants say hi to each other and for me, it's a terrific community.

I have lived in two O'Fallon Properties, and I can say that they truly care about their residents…read more I have only had one issue, the coil on my oven went out, it was replaced within 24 hours. The maintenance team truly does a wonderful job. The building and grounds are well maintained, with nice landscaping, as well as small communal areas for the residents to enjoy. They have recently installed a new gate on the property, it is heavy, and provides a level of privacy and security that is wonderful to have. If you want to live in an apartment that doesn't overcharge you, and does a great job of keeping everything maintained, then you need to look at any of their properties.

Our house was a part of the flood in May 2019. They were quick and accommodating to get the house…read morewe wanted to rent ready for us as quickly as possible due to our need for housing ASAP. With any issues we have had they are quick to get a repair man out without hesitation. Highly recommend!!!

Terrible service when lived in a house this company managed, got only $25 of $1200 deposit back…read more Do not recommend the company

This is the worst company to take care of your home. Debi & Kristin Harding have very poor…read morecommunication. Every month they took out for things they never did (which I put the pieces together after talking to our renters). We said ok to 1 small pet & come to find out they allowed the renters to have 3 pets! I could go on & on but the whole time my home was under their care I was stressed out.