Absolutely the worst service I've ever experienced. I dropped off my shirt on November 6th and made…read moreit very clear I needed it by the 16th. After that, they completely stopped communicating -- no replies, no calls answered, nothing. When I finally showed up in person because they wouldn't answer the phone, my shirt was just sitting there unfinished. They told me to come back in an hour, and even after TWO hours, it still wasn't ready. I ended up waiting almost three hours just to get a sloppy printed design -- not embroidered, not the font I asked for, and not even the right color. And they never asked for my approval to switch from embroidery to a cheap print. They ruined my son's photoshoot shirt, they wasted my time, and they didn't take responsibility for anything. Even saying "it's on the house" doesn't fix the fact that they didn't do the job I trusted them with. Unprofessional, zero communication, and completely unreliable. I would never recommend this place to anyone.

Their designer is amazing. I think it's because he's young that he has such amazing ideas. He came…read moreup with a great design. I had custom t-shirts and embroidered caps done for a Down syndrome walk and I'm really impressed on the quality. They were also surprisingly reasonable on their pricing.

I ordered some speakers and fed ex just left my package on the front door , so they say. I never…read morereceived my package. I've been ordering for a while now and I haven't had any problems with any other orders delivered by usps or dhl. Fed ex has no pics or anything showing that they delivered it and now I'm shit out of luck! DO NOT GO WITH FED EX THEY WILL RIP YOU OFF!!

The reason for the score is because my first time doing business the manager Ricardo was very…read moreprofessional and polite. However, the same can't be said for the associate Aaron. My suggestion, saying 'Yes ma'am' does not dismiss behavior of rolling ones eyes at the customer....Aside from the customer service provided, the quality of the work completed exceeded expectations.

We had to have documents notarized and mailed out overnight. UPS did a great job taking care of us…read more It was reasonable too.

For those of us who are not often inspired to write reviews, there comes a time when a business is…read moreso atrociously far from great, good, mediocre or anything that resembles customer service that we have to say something. Their idea of solving an issue THEY prompted is selling me a $9 box, and/or take it up with the vendor. To the franchise owner of the UPS on Zaragoza, consider hiring less disrespectful teenagers to run the front desk. To the disrespectful teenager at the front desk, consider mentorship with someone in the establishment with better problem solving and customer service skills. To future clientele, let's say no to the big UPS franchise and yes to the smaller chains. I've never been disappointed with Postal Works. Perhaps give them or just about anyone else a try. If I could give zero stars I would.

I had a bad experience at the UPS on Zaragoza they couldn't print out my forms and even double…read morechecked the email sent to and they insisted it was my phone or email. I ended up here and I sent it to their email address. It was printed out in less than 2 minutes paid and was a smooth transaction. The young man was very nice & helpful. I will be coming here from now on. Thank you!!

Awesome service every time great prices They are fast and…read moreprofessional will continue to do business with them

The three ladies that were working the noon shift, were not very helpful. All I needed was to print…read moreout my Dr forms. I emailed the email address the gave me and they said it was my email or phone WiFi. I had an iPhone 17 and a yahoo account. So after 10 minutes not one of them bothered to at least help me with it. Just the older lady w black short hair who actually checked if I did it right. Then I thought ok let me try their WiFi... the password was sooo long and you can't even tell if it was an actual letter or number O. Not one of them took the time to help me or the lady. So I asked them if I can leave my number in case they did get it and they said nothing so I left somewhere else since I wasnt getting anywhere. Not good customer service & not welcoming.

This is my favorite UPS store. I always feel like it's kind of hidden when I'm driving to it, but…read moreit's to the left of the Peter Piper Pizza. It's always the same man that is there when I visit. He's super nice and scans the barcode on my phone super quick. I love being able to get in and get out. I feel like parking probably takes longer. Since this store is in a strip mall, parking can get crazy sometimes. I've only dropped off returns from purchases I made online, but it always seems like the supplies they have, are fully stocked. My favorite UPS store hands down. For COVID, the employees all wear masks but I didn't see any hand sanitizer for customers.

Fantastic service I had here.. ultra quick and was a great help to me for shipping a box of my…read morepossessions back to Califa from days on days on the road. Very friendly dad and daughter helped me out, and the cost was affordable and he had the right box and service I needed. I'd HIGHLY recommend this mail service spot. Good local food recommendations too! Much appreciated!!!

VERY UNPROFESSIONAL AND AWFUL CUSTOMER SERVICE. Package was not delivered on time because of…read morebusiness owner's "PERSONAL ISSUES." So, I paid for a package on Friday to be delivered FedEx ground by Sunday. By Sunday night, the package had not been delivered as expected so I started to track the package. On Monday, I called Postal World and spoke to the owner and told him that the tracking # only showed that the label was created and that FedEx did not show the package as being received. He told me to call FedEx directly because he had no further information. So, I call FedEx to submit and inquiry about the location of the package only for them to tell me that they had not received the package AT ALL. I called Postal World, talked to the owner again asking him where had he delivered the package. He told me he had delivered it to a FedEx drop of location on Montana & Airway. I called this location and they had not received the package either. I called Postal World for the THIRD TIME only to find out that the owner had LIED to me all this time and that HE HAD THE PACKAGE ALL ALONG. He gave me the excuse that he was having "personal issues and had gotten confused." When I told him I was unhappy with the situation and that I had paid for a Sunday delivery, he was RUDE AND UNPROFFESIONAL . HE MADE NO EFFORTS TO MAKE THINGS RIGHT AND HE HANGED UP ON ME! I ended up picking up my package. DON'T TRUST that your packages will make it on time with Postal World LLC. First and last time I ever use them!

Located at the corner of Pebble Hills and Zaragoza, this UPS store is super convenient for those…read moreliving in the area! With a great location near Albertsons, Pieology, and Crumbl Cookies you can knock out a couple errands at the same time! Amy was super helpful and efficient with my shipping needs, even with a larger box! The store is brand new, super clean, and offers a variety of services: PO Boxes, shredder, printer/copier and some basic office supply needs.

From the owner: The UPS Store #7521 in El Paso offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

This is in UPS in general my question is why in the world will you put a certain time but yet miss…read moreit. My scheduled delivery was 3pm and it is 4:15 and no order yet This is ridiculous UPS if you're going to miss the time don't add a time get this fixed

I always come here to drop off my Amazon returns and let me just say... the employees here are 100%…read moreawesome!!! Super friendly, helpful, and reliable. Yes, the store itself is kinda pricey but the employees make up for it. I've experienced other UPS stores and some of the employees seem miserable working but not here. I will continue to come here from now on.

Found the insta page discountprinting.andsigns and looked through some of their work. Since then, I…read morehave purchased from invitations, business cards to books and calendars. The finished products never fail to impress me. The owner is very skilled with precision and creativity, and isn't overpriced!

Discount Printing provided me not only with a great price, but a perfect product. I took my…read moreproposal to many other printers and not only could most not do it, but those that claimed they could were charging a ridiculous amount. The owner of this shop is a perfectionist and genuinely cares about how the customer feels about his work. It's a small place, but I've come to learn that it's the small, unknown places that are gems. Highly recommend this printing shop to anyone looking for a great product at a fair price.

I send a $500 dollar package, they sold me the box when I ask the lady for tape to seal the box she…read moretold me no, I need to buy a tape at $12, I say I don't need the entire tape just a few pieces to close my box, she say no no and nope, Bad service, bad for business I don't recommend this location.

Went in to make a return on an unopened box, clerk stated that box could not be shipped back due to…read moredamaged box when it had been untouched by me. Had to pay $8 for a new box, what a scam.